Premiere Events has almost too many items to choose from, who knew making these decisions would be so hard! The showroom is fun, clean and interactive where you can dress up the tables to help you realize your vision. I had a lot of revisions and Chandler was so incredibly kind, patient and helpful. I'm happy I worked with them and am looking forward to their rentals on my wedding day. read more

For our wedding, Premiere supplied the tables, chairs, linens, silverware, glasses, bar materials--basically everything a guest could touch, sip, or eat with! The showroom process went smoothly and they allowed us plenty of time to figure out what worked well together once we could see everything in person. For items that were out of stock they also worked quickly to provide alternatives that we loved. Overall we had a great experience working with Premiere and would recommend them! read more

Wonderful event rentals down south. I really appreciate their follow through whether it's a phone call to make sure you got what you needed or a friendly reminder to pick up your items before they close. I had trouble with a couple of high boy table tops not attaching properly so I made sure to film it, along with the other tables so they knew it wasn't user error and I didn't have any issues receiving a refund for the defective table tops. I was scrambling to find white pads for Chiavari chairs that I rented in Shreveport, LA. I contacted premiere, as well as several other rental companies in Dallas (in between Austin and Shreveport) and companies in Dallas referred me back to premiere! That's how well respected this company is. Highly recommend if for all your events! read more

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I cannot say enough about Premiere! Deseree is so incredible and will help you through the entire process and is so patient with all of your questions. I am so grateful for Premiere and their amazing team and promptness. I arrived to event and everything was all setup and ready to go with no problems at all. If you are in Austin and want an amazing rental company, Premiere is the way to go! read more

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As an event producer from Los Angeles having a reliable team is everything. We were up against a wind advisory and Premiere came to our rescue. Amanda and Chandler were amazing to work with. Their set up crew was so professional and efficient. Thank you for everything! Highly recommend them to anyone looking for a professional and reliable company! read more

Premiere Events - Fairmont Austin - Party Equipment Rentals Near Me - Austin, Texas

Deseree, C.J. and the entire team went above and beyond. They are quick to communicate, priced fairly and professional. They take the upmost care to ensure the set-up was to our standards. Wonderful job! read more

I couldn't say better things about Premiere Events! I hired them for my wedding rentals and worked with Angela & Amanda. Amanda was so easy to work with. I had 26 revisions on my rental order and she always answered in a timely fashion and never once made me feel like a pain, even though I probably was! Premiere has a great selection of linens, glassware, flatware, tents, chairs, furniture - you name it! I was highly impressed with the breadth and depth of their inventory. I was able to visit their showroom in South Austin and put together my dream table scape. The day of the wedding, the crew showed up and set up our ceremony chairs, all of my tables and linens according to the layout I provided. Premiere Events is awesome, their team is incredible and friendly and will make the process so easy and will work within your budget! - Alison Click read more

I used this company to provide items for my daughter's wedding. The items were in good condition and they were dropped off and picked up according to the schedule we agreed on. They were professional and easy to do business with. read more

Premiere events did a fantastic job supplying furniture rental for my company event. The team was extremely accommodating and easy to work with, even when I had to change the order several times throughout the planning process. When there were additional pieces that I needed that Premiere did not have in their own stock, Amanda (who I worked with throughout this event and was fantastic) went above and beyond and secured the tables through another company which I was then able to add onto my Premiere rental bill. The prices were great and the service excellent. I would highly recommend this vendor for Austin events. read more

This is a late post, that should have been done in May. May 2014, I ordered a toddler table and chairs for my Goddaughters Birthday, from Premiere Events via Carrie Montoya. I would like to express how wonderful the service was, and that it was about customer service not customer sale! Mrs. Montoya not only worked well with me and other friends I have sent, she also seems to work well with her staff members. From everyone I have sent agrees that she has a very warm rapport with everyone she comes in contact with. It is apparent that she clearly enjoys the "people" aspect of her position. Consistently answers the phone with a smile and a friendly hello, skillfully manages all but the most challenging customer situations, and enjoys identifying "out-of-the-box" solutions for clients with special needs. I will with out a doubt continue to refer your facility and return for my Son's graduation needs Spring 2015. Thank you in advance and please enjoy a few photos from my event and Thank you Mrs. Montoya for your creative ideas in setting up the table(over and beyond your job). It will always be a memory in her little heart. read more

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When I moved out to Driftwood, I felt a bit far from the all the city action....so, I created my own action by having house concerts. But I knew my couch and love seat weren't enough so I found Premiere Events because they have a location in Dripping Springs for pick up and drop off. I've used them many times now for chairs for the shows and even if I totally flake and forget to order til last minute (in wedding season even!), they always have been able to accommodate me. They always help me load and unload the chairs and have been really friendly. Great folks to work with for your events! And it keeps my guests off my dog hair tumbleweeded floor :) read more

We worked with Premiere Events for linen and table setting rentals for our wedding. Deseree was really helpful and always got changes to me right away! We were a 2020 wedding, so even when we had to cancel and rebook for a later date, she remained calm, cool and collected and everything turned out great. Thanks Premiere! read more

Hiring Premiere Events for our wedding was a great decision. They were helpful throughout the entire process, especially amongst my many decision changes. They were quick to respond and offer suggestions to help us. They delivered everything on time and in great condition. Premiere Events is a very friendly, professional group and I'm so glad we had their help for our wedding! read more

I found every aspect of communication easy with Premiere Events - call-in, website info./products/pricing/pics. & chat window on website was especially helpful in the ordering process! In addition, I was hosting a charity event and when I asked if they could offer a discount, they did! It was a small discount but they could have easily said no, so I really appreciated that. Pick-up & delivery was hassle-free too! read more

We planned to use Premiere Events for our linen rentals for our wedding. Their choice of everything was truly amazing and we knew our event would be beautiful when using Premiere Events' linen rentals! We unfortunately had to cancel our wedding due to Coronavirus / COVID-19 mandatory closures, and they were so easy to work with (which not all vendors were willing to work with us). We can't wait to work with you in the future! read more

Premiere Events was wonderful to work with - we had tents on reserve and decided to use them and add heaters to our order only a couple days out from our wedding. They were prompt with set up and tear down. We would work with them again! read more

I've been planning a pretty elaborate corporate holiday party, and have been working with different event companies throughout the process. In my disappointment with the recommended event company I had been "working with", I came across Premiere Events and started checking out their website. I was pretty skeptical when I saw the "questions? chat with us live!" box pop up in the corner of my screen, but I figured--why not! I shot a message out to see if I could start discussing a quote, and before I knew it I was chatting away with a super friendly guy named Trace, getting all of the answers and more that I had been waiting weeks to hear back about from the other company that shall remain nameless. I was so impressed with his willingness to help, and the fact that he went above and beyond by mocking up a site map, detailing measurements, and giving me super honest pricing options--all within 20 minutes of being on the site! The sad news is that because of an exclusivity deal with EventCompanyWhoShallNotBeNamed, I am unable to work with Premiere Events for our event. Regardless, Trace has since acted as a consultant of types, by giving me a few event suggestions even after he knew we wouldn't be able to give them our business. Such a classy move, and it speaks for the company as a whole. I hope to work with these guys more in the future, but for now I can attest to their spectacular customer service--something that is a tough find in this space. Thanks again guys and keep up the honest and genuine work! read more

I cannot say enough good things about Premiere Events and their amazing staff. They are wonderful to work with and do everything they can to accommodate the clients' needs. I have especially have had great service and experiences with Deseree, Janira, and Treya. They all are so helpful and have made sure to get my clients' orders correct and that all notes and instructions for delivery were carefully noted and completed properly. Setup and tear down is always done quickly and well with Premiere and I appreciate that they check in with me when they arrive onsite to start setup. Their rental products are in good condition and they have a wide variety of options to choose from. I highly recommend Premiere Events for your event rental needs from small event to large event! You won't be disappointed! read more

Premiere Events has some of the best event decor and tent inventory in Austin. They have saved the day for numerous corporate events I have planned and always show up with a smile! Janira, Ken and Delores are always a pleasure to work with during the planning process and during event execution. If you want beautiful decor and amazing customer service look no further than Premiere Events! Emily Kratt Managing Director INNOVATX Events read more

We used Premiere primarily to rent drapes for our wedding at The LINE Hotel in Austin. Christine was readily available to discuss any changes we needed to make to our order. Our draping came out beautifully. We also rented a table for our ceremony, but we were a bit disappointed in its condition, which was fairly rusty and arrived with a dead bug on it. Otherwise, delivery and pickup were prompt, and we were happy otherwise. read more

We used Premiere Events for our wedding on June 16, 2018. It was at a private lakehouse an hour outside of Austin in Sunrise Beach. Deseree was a delight to work with in setting up my request for tents, tables, chairs, & a bar. Seamless process. The day before they delivered everything right on time and Julio and his team were quick & professional. Just as amazing on the breakdown. Exceeded my expectations and made my dreams reality. Thank you so much!! read more

We used Premiere Events for our chairs, tables, linens, and tents for our wedding on 4/16/16. Our rep Trace did an amazing job helping us with the rental process, making selections, and has the patience of a saint as rain came into the forecast for our outdoor wedding. Our wedding had some indoor space, but was primarily outdoors for 150 people. As rain loomed, we called and emailed Trace, making several changes to our order, and working with Trace to increase our tent order. Fortunately, we had one tent on rain plan and Trace and his manager made an exception for us to get us an additional tent, clear-top, in the largest sizes that would fit our venue. There was some miscommunication on our venue's part, and the Premiere setup team arrived to our venue without our on-site manager on hand. My now-husband stopped by for another reason and found the staff had been patiently waiting for perhaps nearly an hour! We are very grateful that this team is so professional that they stuck around and setup quickly once they had direction. Also to note - we had been told by other rental services that a tent couldn't be setup in the space we needed for reasons to complicated to explain here. Premiere's team had no issues setting up the tents at all. Lastly, all of our rentals were in great condition. No complaints! The clear-top tents were perfect. We still felt like were enjoying an outdoor wedding, even under shelter. Thank you Trace and team for saving our outdoor wedding! read more

These guys have sales maybe 3 or 4 times a year. Each sale consist of something different: for example in July's sale will be half off chairs and November's sales with be 10% off linen. I'm not sure when the sales are, if they are specific dates each year or randomly selected. Anyway, if you hire a planner they should be well aware of the sales. We ordered chairs through PPC and saved a lot on budget because we got them on sale. We ended up not using as many chairs as paid for (non refundable) but was able to use the credit towards napkins. Score! We weren't charged an extra delivery fee for the napkins. We hired a planner so I didn't notice any complaints during set up or tear down. Great company! read more

Fantastic guest service and easy to work with! They were accommodating to changes on our rentals and communication was quick every time we reached out. Rentals were as expected and set up was on time and as expected. read more

I wanted to personally thank the team at Premiere for doing an amazing job setting up, being flexible with our small venue space and the times (The Sanctuary at the Amala Foundation), and working with us on the changes that occurred throughout the planning. We changed our minds multiple times due to the small event space and having to "flip" the venue with chairs and tables. Abbey at Premiere helped us work out possible solutions, let us keep the tables overnight to help keep the cost down and in general was not just a salesperson, but a confidant in our wedding. When I got to the venue, everything was perfectly set up and I didn't have to worry about the tables at all! Thank you so much, Premiere. read more

What a fantastic company. I have worked multiple events with Premiere, and every one has turned out flawlessly. They have an amazing selection of rental items such as tables, chairs, tents, and linens, and the staff is both knowledgable about their products and genuinely happy to help their customers. Another aspect about Premiere that I truly admire is their constant presence throughout the Austin special events community. There is hardly ever a bridal show or open house that does not feature decor by Premiere. I will continue to work with them, and truly look forward to doing so. read more

As a wedding planner, my go-to event rental company is hands down Premiere Events! They're wonderful to work with, all the ladies are helpful and accommodating, and they really strive to make their customers happy. Deseree + Amanda know all the ins + outs of their huge inventory selection and are wonderful at helping with private parties, weddings and corporate events! read more

I rented tables, chairs, and linens from Premiere Events for my best friend's outdoor COVID-precautioned bridal shower. They were so easy to work with, a well oiled machine. Drop off and pickup were so easy. It really took the stress off of me. Everything looked great and was high quality. I never had any issues. Highly recommend! Will definitely use Premiere again. read more

I am giving Premiere Events 5 stars because of their customer service. I requested a quote from them after hours for a last minute rental. I received a call back from Angela the next morning. She explained that they were unable to be of service due to the fact that they did not have what I needed available for the day I requested. Instead of that being enough, she then went on to offer two other event rental companies in the area. She even gave me their phone numbers and locations! I mean, who does that??? Way above and beyond as far as I am concerned. I was not able to use them but I hope you do. read more

I had a very small order of catering equipment and tables to support a high school event, and they treated me so well, responding to all of my questions and making little changes in a timely manner. Everyone I met in person was friendly, professional, empowered to do the job at hand and customer-service oriented. The cotton candy machine we rented worked perfectly and returns were a snap. Highly recommend them for your event needs. Thank you, Hannah and team on Manchaca. read more

I love Premiere Events! I used them to rent some pipe and drape for a proposal backdrop. Deseree McCormick at the south location assisted me and she spent a lot of time helping me look at many different ideas for a backdrop. She was so patient as we looked at various linen colors, designs, and delivery options. She even helped me visualize it with a rendering. Their team showed up the night before on time and helped setup all of the pipe and drape. The next day, they picked it up and were very efficient and professional. I even received courtesy emails before the delivery letting me know that Miguel would be delivering the items. He was very professional and understood I was trying to make everything a surprise for a proposal. Thank you Deseree, Miguel, and Premiere Events! read more

Premiere Events - Party Equipment Rentals Near Me - Austin, Texas

I worked with Abigail for our wedding and rehearsal dinner in April and everything worked out beautifully. I was doing the planning myself and had no idea where to begin with rentals. When I called Premiere (at 4:45pm!) Abbey spent an hour on the phone with me helping me to piece together everything I would need. She emailed the quote right after we got off the phone. I was looking for long dark wood vineyard tables. Though Premiere did not have enough for my guest count, Abbey spoke to her boss and said that they would be willing to acquire more if necessary. I ended up getting tables from a different rental place because of sizing and style and such, but it was lovely that Premiere was willing to be so accommodating. My florist and I spent two hours with Abbey at the show room playing with table setting design... it was fun! Throughout the process I made many changes to my order and called/emailed with many questions - they were always responsive and polite. Also my venue (Umlauf Sculpture Garden) had a very specific timeline which Premiere was very good about adhering to. The only suggestion I would make is that they carry more options for tablecloths in natural fibers. They did have cotton/linen in a few colors. I am not a fan of polyester tablecloths... But they did have Bengaline-pattern-silk ones (probably a poly-blend) that were pretty good. Also they sent me a lovely gift card as a thank you! Overall it was a pleasure working with Premiere. : ) read more

Everyone involved with my event order was efficient, professional, thoughtful, timely, and a pleasure to work with. I will continue to use Premiere Events in the future. read more

My HOA is planning on organizing a neighborhood event on a weekday night, in a grassy common area. I walked into Premier Event Rental at 11810 Manchaca Rd. at 4:55pm and there were three employees with their feet up on the desk talking but clearly didn't want to deal with me 5 minutes to close. So they gave me the number to an associate I needed to call the next day. This associate, "Carrie," was short and curt from the moment she answered the phone. I told her i needed 50 chairs for an outdoor event, some tarp and lighting for along the road. It was a painful call because I had to work hard to get her to tell me what she could do, and she grew impatient when I started asking about what kinds of lights they had. When we finally got through that, she told me the company would drop the everything off on the side of the road up to SIX hours before the event, and would be back later the next day to pick it up. Now, my event is from 7:00PM to 10:00PM, so dropping everything off in the street and leaving it there all day, as well as overnight and into the day after is not cool, especially since she reminded me that I am solely responsible for it. ME: "Can you at least come later in the day and drop the stuff off?" Carrie: "No, we have a 6-hour window for dropping equipment off." ME: "Really? You're a mile from my house." Carrie: "Sir, it is your responsibility, not ours. Most people hire security to watch the equipment." ME: "Um, we're an HOA, not a promotional company. That's the best you can do?" And so, the conversation went downhill, She didn't even email the quote as she said she would at the beginning of the call...not that I would ever use them. It's just another example of horrendous customer service at its finest. I don't even think she's aware of her problems, and sadly, I'm sure her boss doesn't either. I then called Austin's World of Rentals at 5812 Trade Center Dr., and the experience was like night and day. They were COURTEOUS, ACCOMMODATING, and PROACTIVE. read more

Welcome to our nightmare. We used Premiere for our outdoor wedding last month to rent the tent, tables, chairs, linens, the bar as well as to handle our lighting and hang decorations in the tent. The customer service and the actual vendor items we received were deplorable. Emily was late for our meeting (which we had flown in for from California) and she actually left in the middle it...to go to lunch. She passed us off to someone who couldn't answer any questions and yet expected us to sign the contract and put down our deposits. Oh...but she didn't leave before she tried to upsell every. single. item. It was only by following along on my iPad that we even got to see the prices. She would hide items and pretend that two most expensive chair or table styles were the only ones available. We called her out on it again and again. Then she would pull the "ohhhh...I didn't think that cheap one was your style." Oh Emily...I love your Sales technique: shame 'em and sell 'em...but we are all adults here and that shit doesn't work on me. Show me everything and let me decide what my style is. Also, I'm not going to take style advice from a girl in a bump-it and stripper heels. And it was downhill from there. They tacked on fees -- including charging us double for the same item, which luckily we caught before signing the contract. They re-neged on the "10%" discount that our wedding planner was supposed to get. They changed the tent without notifying us and showed up with THE WRONG TENT on the day of setup. They made promises they couldn't keep -- like the lighting and the decor. We were stressed right up until hours before our event. Their screwups resulted in a cascade of problems from the other vendors. The second lighting crew we hired (once Premiere decided they couldn't hang lights) couldn't hang in the tent they sent. In short, they made our wedding an absolute nightmare. Luckily they did the right thing by refunding half of our money for the WRONG TENT but not before my husband had to spend our wedding day kicking ass. I did not find any of this out until later because he did not want my day to be ruined like his was, but even a 50% refund can't make up for the amount of stress incurred. On a side note, we should have turned tail and run after we walked in and saw a stack of tires -- spray-painted white for, you know, weddings -- that was used as a cocktail table. And it's in the display window as if it is their shining pride and joy. If that's not a sign that you are about to experience some of the most hideous, tacky and cheap decor you are ever going to see I don't know what is. From the plastic tables that can barely stand up to the polyester tablecloths that will probably catch on fire if a tea light spills on them to single most uncomfortable "cubes" that they try to pass off as "modern wedding" dance floor decor... If you have a burning love of overpriced crap, being rented to you by unscrupulous vendors, go here. But please go in with your eyes open and make sure you have the time and energy to question and follow through on every single item on your contract. It is the only way you will be able to rest easy on your wedding day. read more

First of all when I picked up I was in a big fat hurry... I assume they have this often and didn't feel like, as a customer I needed to slow down for them. The lady (owner in guessing) bent her knees and with her condescending, come-hither finger gestured me into her office. Then she asked me to sit down a number of times when I already expressed my urgency. I rented a divider to separate my booth from others at an event. Was not user friendly, came with no instructions to put together and weighed at least 100 lbs each base. When I expressed how we weren't able to use the bulky equipment (more like circus set up, not even kidding) they rented to me, nor did we even use the linens, I got a "sorry mam, you took them." They also mentioned they ran out of the usual dividers that I requested and gave me the circus equipment instead. It's incredible to me how people honestly believe thats how you keep existing business. If they cared anything at all about my business, they would've made it right and refunded me. You didn't lose money this time, but you lost it in the long run, because I will never rent from you again. I say your equipment didn't help me out, you tell me tough luck. Not customer service. Greedy and not caring about customers. Not good business. read more

I want to give it up for TRACE! who provided our team at Whole Foods Market with the best possible customer service...ever. I had just about a month to pull together tents and rentals for a mini festival in celebration of our 365 store opening in Cedar Park and not only did Trace and Co. make tents available with little notice during an incredibly busy weekend for Premiere but he also contracted several outside vendors for us (barriers, water truck, generator) that all worked out perfectly. To boot, you wouldn't event believe the efficiency and speed with which the delivery/setup team popped up 27 tents (including two large ones!) the morning of our event. Absolutely incredible operation! This was the biggest event I have planned to date and it was invaluable to have such tremendous support from our rental partner. Thank you Premiere, especially Trace and Alison. :) read more

Premiere Events did an amazing job providing quality rentals, on-time delivery, and even accommodated several last minute rather large changes without missing a beat! I coordinate large corporate events throughout the country, and having a competent and responsive event company can make or break an events' success. I wish Premiere Events was nationwide, they would be my primary go to! Great job, great event consultant, fantastic delivery/pick up team, EXCELLENT experience!! read more

We are so very grateful to Deseree and Premiere for transforming the UT Alumni Center into an enchanted wedding reception venue! She was easy to work with and provided all that we asked, maintaining professional while making everything personal too. Delivery, set up and take down were flawless and we never had to worry about a thing. So grateful!!! read more

We rented furniture from Premiere Events for our pop-up space during SXSW they were great. Fast and prompt delivery. Would highly recommend!