1. Parkwood Pet Resort

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Baltimore, MD

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Parkwood Pet Resort

3.7 (3 reviews)
Open • 6:15 am - 8:00 pm

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Response time

10 minutes

Response rate

100%

Services - Parkwood Pet Resort

Bath and groom only

Parkwood Pet Resort Photos

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Ask the Community - Parkwood Pet Resort

Wagging Lounge Dog Resort - Piper, what a beautiful, mild-mannered companion.

Wagging Lounge Dog Resort

(91 reviews)

I got my dog only a few months ago and work was sending me on a business trip. I was SO concerned…read moreabout where to board her cause I've heard all the horror stories. I knew this was the place to board my Coco when other dogs were coming in tails wagging and smiling instead of seeming terrified like other boarding places. I LOVE that they take photos everyday and upload them to Facebook so you can see your baby and what they're doing. Anytime I need to board my dog she will be going here. Honestly- just look at her smiles here!

One star. I'm done with Wagging Lounge Dog Resort…read more I just left Wagging Lounge, and I can confidently say this was my last visit. It is always something with this place. Before heading over today, I specifically checked their website to confirm the cutoff time for the self-wash on Saturdays. The website said 4:30 PM, which is already a full 90 minutes before their 6 PM closing time. I hightailed it over there with plenty of time, only to be told when I arrived that the last self-wash is actually 4 PM. So, to be clear: you close at 6 PM, your website tells customers 4:30 PM, but when they arrive, you tell them the cutoff is 4 PM. Make it make sense. Unfortunately, this is not my first frustrating experience here. On a previous visit, they refused to clip my dog's nails because they claimed he was "too aggressive." Let me add some context: my little dog is 14 pounds soaking wet and has never had an issue getting his nails clipped anywhere else. Meanwhile, during one of my visits, a dog they were servicing actually jumped on me and nearly knocked me over. So apparently my 14-pound dog is too "aggressive" to have his nails clipped, but a dog in their care can jump on a customer and nearly knock her down? How's that for aggressive behavior? And that was on top of dogs throughout the facility barking their heads off and pulling their owners on their leashes. Yet somehow, my tiny dog was singled out as the problem. At a certain point, repeated experiences like these leave you wondering why a business seems so determined not to serve you. I cannot say what motivates the treatment I've received, but as a Black customer, I would be lying if I said these experiences have not left me questioning whether bias, including racial bias, played a role. What I do know for certain is this: Wagging Lounge will never see me or my money again. There are too many businesses that actually value pet owners, communicate their policies accurately, and make customers feel welcome for me to keep giving this place another chance. I've given them enough chances. I'm done.

Parkwood Pet Resort - groomer - Updated October 2026

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