WARNING: THIS DEALERSHIP ENDANGERED MY SERVICE DOG…read more If my first review didn't convince you, let me say it even louder: iDrive1 Motorcars has crossed every line imaginable--legally, ethically, and morally. After being served with a formal cease and desist demanding they stop tampering with my vehicle, they continued their harassment. They never responded to my 10-day demand letter for my down payment and instead escalated their behavior in the most disturbing ways. They began remotely accessing my Tesla--setting off alarms at night, popping the trunk, and worst of all: turning the heat on while my ADA-certified service dog was locked inside on a scorching day. She suffered heat stroke and had to be rushed to the vet. This wasn't an accident. It was a cruel, calculated action--and I now have a police report documenting it. This isn't just a dealership behaving badly. This is a business that retaliates, ignores legal boundaries, and puts lives at risk--human and animal. I've reported them to: * Tesla Corporate * Law Enforcement * Westlake Financial * My legal team And I am now looking at taking them to court for punitive damages. If you value your safety, your pets, or your sanity--stay as far away from iDrive1 Motorcars as possible. They don't just ignore legal notices--they ignore human decency. Let my experience be your warning

Fair, no haggle, honest environment…read more Buying a car from a family-owned business can sometimes feel intimidating, but our experience here ended up being a really positive one to the credit of Mike. They were fair with us from the start, especially considering a few factors involved in our financing, and at no point did we feel like they were trying to rip us off. There was no haggling, the interest rates were fair, and the process felt straightforward and honest. Mike was especially kind throughout the entire experience. We actually had an unexpected situation happen while we were financing over the phone -- another customer came in and bought the car we originally wanted. At first, I honestly thought we were being upsold and taken advantage of (sorry, Mike), and I definitely let him have an earful about it. To his credit, Mike stayed completely professional, patient, and respectful. He took the time to fully explain what happened, answered every question honestly, and never got defensive. What could have been a terrible experience ended up turning into one where we still felt valued as customers. We ultimately decided to buy from them anyway because of how Mike handled everything. He took a crappy situation and turned it into a reason we'd buy another car when it's time and recommend this dealership to anyone looking for a fair and honest car-buying experience.

These people are insensitive crooks. My father passed away in Arkansas and I told Virginia and the…read moreother chick that I will pay as soon as I get back because I have a funeral to plan. The bastards picked up my car with all my sentimental things. I called them and asked repeatedly to let me pay by phone and VIRGINIA refused. I called the main office on singleton and I was told that my father passing away was NOT a valid reason and GARY was no longer interested in financing. Crooks. GO TO CARVANA YOU WILL NOT BE DISAPPOINTED.

Gary's Used Cars is an awesome place to get a car!…read more We went in looking for a specific make and model and they were able to look it up on their system and found it on one of their other lots. They even had someone drive it over that day from the Grand Prairie lot so that we could test drive it. Jesse was our salesman and he is really great! Very nice and he has amazing customer service. Honestly the whole staff is amazing. They have very reasonable down payments and the monthly payments are perfect. You can even get insurance through them. I have never been happier with buying a used car!

If I could give 1000 stars, I would!!! We were looking for a cash car for our son, and after awful…read moreexperiences elsewhere, came across Song Auto Group. We purchased a very nice Corolla for cash. And, they said if we have ANY problems, come back to them first because they want us to be happy. We also brought out Prius V to them because it needed a new engine. We'd been quoted 5k elsewhere, but they said they could do better. We were amazed at the price and work they did in getting us another engine...for quite a bit less! We now have, not only a great place to get a quality cash car for our kids, but also a trusted, honest mechanic who stands behind their work! Worth the drive!!!!

Sells great manufactured with A1 mechanics to assist your needs. Easy location with quick…read moreturnaround. Highly recommend!

Absolutely the best Car buying experience ever!!…read more I purchased my first vehicle 2/2023 And they definitely did not disappoint. I was in dire need of the vehicle and they exceeded my needs. Fast forward to yesterday, I worked with Sean and he was very patient and helpful with not only offering the perfect vehicle, but also assisted with submitting us to lenders for financing. I am Very grateful I found this gem of a dealer. No haggling, No pressure, just a very respectful & honest business!

I bought what appeared to be an excellent Lexus gx470 with average mileage. This car was neglected…read morethrough analyzing the lexus service records showing repeated denial of critical repairs. The first part was great untill it was sold. However It was driven well and the previous dealer replaced many parts. Brian got it cheap because it needed $3500 in repairs, which he knew would not be apparent for the consumer. So, not being a Lexus dealer , these cars need to be thoroughly inpected by a mechanic, or just leave. All the cars are made very appealing on the surface, which he demands top market for. So far I have gotten nowhere with this.

These people at Norm Reeves are really good. Especially the body shop. We were well taken care of.read more

be careful with promises from service mgr or his boss. They will fail you at any cost. Their…read morecustomer service is horrible. Took my vehicle for recall and came home with more vehicle problems then I went in with.

This was one of the best car buying experiences I've ever had. They made me feel like my situation…read morewasn't the worst. I can't say how the entire staff was courteous and efficient and knew there stuff!! I went in at 4:30pm drove away at 6:40 with my new car!! My second car purchase from this dealership and it will not be my last. They mean BUSINESS!! Forever a client.

Came in to buy or lease a new S60 for my wife. Oscar Rodriguez was the best. After dealing with a…read morenumber Sales people at other dealerships, Oscar was a breath of fresh air. Very knowledgeable and courteous. Made me a great deal and did not waste my time. Highly recommend him and the dealership.

Rumor has it that the TX DMV has found that Park Place Volvo violated regulations they govern car…read moredealerships. Waiting for the report and what action it will take against Park Place. TX DMV validated my complaints. And, Park Place hired fancy Houston counsel. Its letter to me made up facts. I gave the atty a chance to discuss, and all he said was "I stand by my letter". His client lied to him, and he wants to face litigation vs a small settlement. If you go to Park Place, I hope you have no car issues whatsoever.

I love Georgina! She was the most helpful person that I've ever met in my life. She made sure to…read moretake care of me and today I am leaving with my first car! I will be back soon to buy a car for my daughter! Thank you so much Georgina see you again soon!

Georgina is my sales person to go to. She's is helpful funny and an amazing person all together. We…read morebought a SUV from them years ago and I went back for another . Thank you Georgina!!