Pretty good car test driving AND buying experience: if you're clueless and can't pay attention you…read moremight feel like the haters but you can reject all add-ons and pay the price on the website. I would do it again in a heartbeat!

I had one of the most frustrating dealership experiences I've had while car shopping at EchoPark…read moreDallas / Grand Prairie. I went to look at a 2025 Mazda CX-50 with about 25k miles listed around $25,999. The CARFAX was listed as clean, but the vehicle itself had very obvious visible collision damage. Several panels and a door were misaligned, loose, and looked like the vehicle had been sideswiped. When I pointed this out, I was repeatedly told it was "dust," "dirt," or "wax" despite the damage being clearly visible. It took a lot of back-and-forth just to get anyone to acknowledge the condition of the car. Things got even worse once financing was discussed. I offered roughly a 20% down payment and was trading in a vehicle with positive equity. I also have essentially no other debt, a stable career history, and strong credit. Despite that, the terms presented to me were about $12,000-$13,000 down with roughly 11% APR on a $25k vehicle. I was told several banks had "flat out declined" me, including Bank of America. The salesperson repeated that wording multiple times: "flat out declined." That immediately raised red flags for me because I've had a long-standing relationship with Bank of America for years and have multiple accounts with them. Then the story suddenly changed. I was told that if I purchased their extended warranty, the deal would magically improve to something closer to about $2,000 down and around 6% APR. In other words, if I bought their warranty product, my rate would drop dramatically and the down payment requirement would suddenly disappear. When I asked them to put those financing terms in writing, I received a lot of pushback and they were very reluctant to provide anything documenting the offer. At one point, after hours of going back and forth, I was even told that if I had the money available I should just pay for the vehicle in full right then and there. I spent over eight hours at the dealership dealing with delays, pushback, and waiting while trying to get clear answers. After leaving the dealership, I contacted Bank of America directly and was told something completely different. They informed me that I was not declined and indicated they could finance the vehicle and provide a lending ledger if necessary. That directly contradicts what EchoPark told me in the showroom. I am still waiting for confirmation of which lenders my credit was submitted to and the results of those applications. Despite multiple calls, texts, and emails, the dealership has been very slow to provide that information. Given the resistance to putting financing terms in writing and the difficulty obtaining my credit application results, it raises serious concerns that the bank's actual approval rate (often called the "buy rate") may have been marked up by the dealership for additional profit. Between the visible damage being dismissed, the financing terms changing dramatically depending on whether I purchased a warranty, being told banks "flat out declined" me when the bank says otherwise, and the resistance to providing documentation, the entire situation felt extremely questionable. I ultimately walked away from the deal, and based on my experience I would strongly encourage anyone shopping here to request all financing terms and lender responses in writing and verify them directly when possible.

Ladies this place is where you want to bring your car. Work was outstanding and the customer…read moreservice as well. No fast slick talk and no pushy trying to over sale anything. Nothing but thoroughness patience and kindness. This place is also REASONABLE! My car feels brand new. I will back to make sure my car is ready for the summer. Thanks Paul!

Paul is not only the nicest guy, he's very straightforward. Took my car for an AC issue and he was…read moreable to quickly diagnose it and gave me options for my repair. His billing system and invoicing is easy to understand and itemized. We dropped the car off and it was ready when he said it would be. A lifetime warranty on the parts and he gave us a warranty for his labor. He explained everything to us and advised on next steps, if needed. It is challenging to find a good mechanic. It is impossible to find an honest mechanic. We were blessed to find both with Paul. Awesome guy and ethical in business. I don't have to look for another mechanic, he will get all of our business!

Jeff and rest of the Century Trucks team were great to work with. They were responsive and had a…read morewide selection of work trucks to choose from. They also did a thorough pre purchase inspection and detail. I will absolutely buy from them again.

I purchased a 2021 Ford Transit Connect cargo van from here for my business. The car was a good…read moredeal according to car gurus. Nikki and Carissa were very helpful and friendly. They made the buying process easy. I would buy another vehicle here again.

Great, family-run business. The men running this shop are so nice, helpful, and honest…read more I come here yearly for my vehicle inspection, and I'm usually in and out in less than 10 minutes. My family has brought 3 cars here after accidents, and we are happy with the results. Turnaround time is prompt, and prices are very fair. I highly recommend this shop!

I though it was to goo to be true but it wasn't. They offer $49 alignments and they're super…read morefriendly and fast.

Ever since I bought this car I've been having problems with the. The check engine light turned on a…read moreday after I bought. The problem was supposably fixed but the check engine light came back on after a day or two. I decided not to even take the car back to them for any fixing of the vehicles I've been investing my money in things they even repair On my way! hen the car was bought at the auction.

I bought a car from this lot in July 2020 for 7000 cash. Now the car doesn't run without continuous…read moreknocking. I took this car back to them a month later for this reason and they said the warranty place wouldn't pay to fix bacause the part hadn't gone completely out. The lot never gave me an actual key for the ignition, doors or the trunk, fob only. So when my battery died I was locked out of the car. They did not make it clear that this car was a rebuilt car and a previous salvaged car. The lady in the office played slide of hand and made the information small and unseen by placing her hand over it while she was showing me where to sign. (My fault, I should have read the entire contract, especially the part she was covering with her hand, that's where it stated that it was a former salvaged title) I didnt see it until after I paid for the car and got home but Gabriel assured us that we had clean a Blue Texas title. He lied. Junk cars for price of Blue Book good cars. They got me and now I'm out 7000 and have no car. Yall have no idea what yall did to us and we gave yall a large amount of cash just to get fucked over by you. I hope yall never sell another car.

God sent me his way, I was looking for a month and I was drawn to his website. What a great guy,…read morehonest and overall honest guy you would want as a friend. Indeed once you buy a vehicle your in his family. I purchased a truck that he rebuilt, and had a salvage title. He sent me the pics before and after, his work is amazing I had no hesitation purchasing this truck (I didn't need to take a test drive I knew he did it right) and love it. Closings are often long, Reza has it done, in and out no waiting that you get at the dealerships. Before I left he wanted to make sure I was ok and we checked the lights, what dealership does that. I have no trouble personally recommending Reza and his dealership, if you want a great vehicle at a great/fair price call Reza. My daughter is going to need a new car this fall and all I will have to do is call Reza. You are family now!

I love my Hyundai. I'm 87 and more than a little stressed after an accident to my other car. Reza…read morewas a wonder, kind, honest to the core and such a pleasure to work with. 2009 Santa Fe was clean as a pin, great price, low milage, and in perfect shape. This man knows how to purchase cars and how to sell them. I will give his name to anyone who is looking for a used car. How nice to work with a true gentleman.

si pudiera también darle cero estrellas estaría bien son unos estafadores con la Aseguranza yo…read morepagando mi carro me chocaron y cuando fui al reclamo de la Aseguranza ellos se lo quedaron todo no devuelven nada tengan mucho cuidado con esos estafadores

Went today to buy a car.. customer service was excellent.. our agent that attended us was amazing…read more. Thank you for all your help Oscar Gomez....recommend 100% Dario Auto Sales

I like honest car sales people…read more And from our latest car buying excursion, we continue to find them rare. For example, one of the other car dealerships prevented us from taking the car to an independent mechanic! You know they were hiding something with the car. Anyway, not only did Texas Cars Direct let us take the car to an independent mechanic, they were professional, not pushy like some of the other guys we dealt with, and easy to do business with. Mike, it was a pleasure doing business with you. Thank you for selling us the newest car in our company fleet! P.S. If you come across a clean, unmolested 1990 to 1993 Mustang convertible, give me a call!

I purchased a Ford F250 from TexasCarsDirect back in September. I flew in from Chicago to pick up…read morethe truck. Upon arriving and meeting with David Urby, I took the truck for a test drive. There was some minor issues but the most glaring was the check engine light. David said the issues would be taken care of, go to lunch and come back in a couple of hours. He called me and said they needed a part that would not be there until Monday. David paid for my flight home and said the truck would be shipped to me. I received the truck late the next week. When driving from where I received the truck, the check engine light came on. I notified him of this issue and he said to have it fixed locally and he would reimburse me. It has been several months and many texts and calls and still no reimbursement. Up until this point, David lived up to his word but I am extremely disappointed to have to write a partial negative review due to not receiving this promised reimbursement. In addition, the check engine issue took two times to resolve, the second requiring an additional cost which I decided to absorb thinking I would get the promised reimbursement. In closing, David did live up to his word on everything until this reimbursement issue so I can't give a 5 star review due to this

Saw a used vehicle on the cars.com app and decided to take a look at it in person. We were greeted…read moreupon arrival by David who allowed us to look at the vehicle and test drive it. Everything was very up front about the price and purchasing process. They even repaired a few minor things for us before we drove it home. For future buyers make sure you bring cash or check as it helps avoid a service charge for credit cards. This is probably the fastest exchange we've made on a used automobile before. It was a very good experience and we would certainly come back here again when we are in need of another used automobile.

Highly recommend! Super friendly staff and they offer great prices. I've been recommended here a…read morefew times and finally went!! They speak spanish, have in-house financing, and the cars are in great shape for the price.