I bought a truck them April 2025. The truck was a 2024 3.0 duramax 1500 Silverado with 6,000 miles…read moreon it. The truck is a salvage title and the pictures of the wreck were not that bad. I have since driven the truck 25,000 miles over the course of a year and it's great. The body repairs they did are by no means factory levels and the extra parts they put on are not OEM but I saved 20,000 off of what a dealership would've charged me. They were also very transparent on what they fixed on the vehicle. I had one problem on a missing part and they sent me the missing part swiftly. Overall just research the truck, check out what happened to it and buy a reliable vehicle.

I bought a Chevy Silverado 1500 from Dallas Motors on September 4th. The truck broke down the very…read morenext day and it took them TWO WEEKS to finally return it to me. The entire time was nothing but lies, broken promises, and complete lack of professionalism. I was constantly told "it'll be ready tomorrow" or "I'll call you back," but no one ever followed through. I had to chase them for updates, and when I finally gave up on Diego's excuses and started dealing with Hassan, the story was still the same delay after delay. To make matters worse, when I finally did get the truck back, it started having problems again just 3 days later. This dealership has no respect for their customers' time, money, or trust. I would never recommend Dallas Motors to anyone. Save yourself the headache and go somewhere else.

Maya and her team are AMAZING! They will work with you, make…read moresure you have a great experience and will go above and beyond to make sure you're happy!!!! Don't forget to ask them to help you with your auto insurance, even if you have a policy, they will help you look for a better deal.

Sam and the staff went above and beyond to make my wife and I happy with our purchase. We love our…read morenew 2016 Toyota Yaris. The only problem was it looked like a couple of the tires We're going to need replaced soon. When I brought this up to Sam, he made sure that new tires are on it at no charge to us before we finalized our purchase. They also took care of all registration paperwork and sent us the license plates in the mail. They also gave us free two years maintenance and oil change. One of the best experiences I've had getting a used car from a dealer.

It's an incredible feeling to see where my car first started its journey…read more This place was the beginning back in December 2009, and after 16 years of use, the car is still in excellent condition and feels almost new. What makes it even more special is that the journey didn't stop here -- the car is now with me in Saudi Arabia, still delivering the same quality and reliability. A reminder of how good craftsmanship lasts over time.

Honestly one of the best and fastest dealerships I've ever been to. Very friendly and amazing…read morestaff! I called the day after I got my new car and asked if they could raise my lowered car up due to the many speed bumps in my neighborhood and I don't want to cause any damage to the bottom of the car. They called me back saying they could do it sometime next week.

I came with my own financing Rich-ard the sales man told "Sam" I was ready to buy. I showed him my…read morebanks financing he shoved it back in my hands and said it was not accurate as if he was financing it. Nonetheless, he decided to add a service warranty and wanted more than 3 times what my bank required and that it was because of my credit score. He then tells my bank the he will charge another $1k more than the advertised price and if it breaks down in 2-3 days he will not cover it since I di not want their service warranty plan. Well said Sam - No sale or customer business from me. You can go suck it! Piece of sh** along with the silent owner Carlos which are in cahoots with making shady deals. Remember, if you don't add their service warranty to the car purchase they will go up on the advertised price of their vehicles.

Welp took the 2016 BMW X1 that I purchased to the BMW dealership to check it out because the heater…read morewent out... found out it's leaking coolant... and the Warranty that the dealership gave doesn't cover it. Sent the write up to the owner Moe and of course he didn't reply. If you have read my previous reviews you that I just got my car back from them about a month now and they said they fixed a radiator leak... I got this car end of July... I have made 3 car notes and I have taken the car back to them 4 times and now 1 time to BMW since I got the car...please please check ur car before you buy from them because after you buy... the customer service gets real shitty.

I bought a car for my wife here about a month ago and had a great experience…read more I went in the test drive a few days ago and had a bad experience. I informed them I had a bad experience and the General Manager himself called to follow up and to make it right. I don't want to make the point of this review around the incident because my point is that it was an anomaly and they more fixed the issue I experienced. They are good folks, good warranty and I feel that they legitimately care about taking care of people.

My wife & I was Prequalified for a vehicle at our local CarMax of Plano everyone was excellent on…read morepoint and polite @ CarMax Of Plano, The car that we wanted was at CarMax of Garland.... When we left CarMax of Plano the paperwork for car we wanted at CarMax of Garland was complete .... all we needed was to sign a few signatures and read over some documents...... When we arrived at CarMax of Garland , we were directed to business office immediately and was received by a nice young lady by the name of Melissa Huerta. Let me preference this by also saying that me and wife were dressed for the weather , it was cold out so we had on sweats. Mrs Huerta helped my wife get ready for the test drive , we test drove the car everything was amazing !!!! Upon arriving back to the Dealership after the test drive, myself and my wife were approached by Christian Gantes (Sales Associate) which introduced himself and Hawar Gerki (Sr Sales Consultant) Who said absolutely nothing to us about who was period. Then Christian stated that some information didn't come from the CarMax Of Plano, and we need to finish up some paperwork. Mind you , I said before arriving to CarMax Of Garland all the paperwork was complete, all we needed to do was sign for the car and read over everything. Hawar Gerki took my wife to has desk and basically interrogated her asking how she made some much money and literally reran all of her info...including ... job verification (again). At point I get pissed because clearly he is racial profiling us with a smile on his face. Mind you he hasn't stated the reason behind doing this or stated who he is to my wife. 45 minutes goes by he comes back to my wife saying it was a mix up and he is sorry..... all this after the paperwork with the car was complete on our end. Clear cut case of racial profiling. Bright note out this was Mrs.Huerta she was very professionally and needs to be promoted , she went above and beyond even offering to pay for dinner. Now , Hawar Gerki needs to be fired for work place profiling and harassment... completely unprofessional as customer I would never purachase a car from this location because he works there. And I'm going to file a formal complaint against him.

Can't say anything about Romeo Ahmad. I'm blown away with this guys service. I have been looking at…read morecars for past couple of weeks and am ready to buy a vehicle this week. Wow ! So impressed and he is truly so humble. No words... Go see him- You'd be glad you did. He is a Sales Manager and what I can't seem to understand is how is not like other sales folks in the industry. Won't push you, won't manipulate you but will help and will agree witt you if you point out something wrong. Truly impressed and thank you. Ever since Jesus changed my life, when I see compassion and kindness- I call it out. May one day you can turn to Jesus ! Maybe one day this comment would come alive. He changed my life and vibe states that He is the Lord. John 14:6

DO NOT BUY HERE!! Horrible communication. Car was supposed to be ready Saturday. They call us…read morehalfway through our 4hr drive there to tell us it's not ready. Still waiting on my car after a week. Sales guy Fred Cleavland was eager to take our money then when we call asking question he dodges our calls

We were super excited to communicate and possibly do business with this company as the reviews were…read morebeyond amazing however when communicating and texting with the team members, we never heard back-- so we took our business elsewhere and got an amazing deal from the Ewing Subaru Dealership in Plano!

These guys are awesome. Called, had a guy out there in a couple hours. No frills, negotiation was…read morecompletely fair and no lowballing. Offer was right around what we expected and it wasn't shady or a lowball. Offer was in straight cash, not a cashiers check or anything. Took possession of the car on the spot, got the cash on the spot. Hope he makes a few bucks on the car! Highly highly highly recommend if you don't want to deal with the BS that comes with some of these institutional or small company car buyers.

Great costumer service , awesome inventory And honest…read moreservice Plus a lot financial options for everyone

We purchased a vehicle we were told cost $12,000. With taxes, added warranty costs, it ended up…read morebeing $22,500! Romeo, the representative, completely took advantage of us to charge a much higher rate than we were verbally quoted. This is lying, cheating and stealing from a customer, simply because said customer has a high credit rating. Be careful, and check everything if you purchase a vehicle at this place. Representstoves are totally unreliable, and cannot be trusted at their word!

Terrible, just terrible experience with these people. I showed up and drove a 2020 Nissan Rogue…read more Every single ad they have online says "clean title, no accidents" well I get in the car and the dashboard lights up like a CHRISTMAS TREE!!!! COLLISION WARNING, TRACTION CONTROL, CHECK ENGINE LIGHT, STEERING WHEEL HAD TO BE POINTED 45 DEGREES TO THE RIGHT TO DRIVE STRAIGHT THE ALIGNMENT WAS SO BAD. This "dealership" signed this off and was advertising this car as completely clean and sound!! DO NOT EVER EVEN COME HERE TO TEST DRIVE ANYTHING EVER. They will lie to your face and act surprised when you call them out. Please do not waste your time like I have.

I purchased a vehicle from International Auto Sales under the impression that it had a clean title,…read moreas stated in the listing. After the purchase, I discovered through a Carfax report that the car had previously been declared a total loss by an insurance company -- a detail that was never disclosed to me. When I reached out, I was told they use Experian AutoCheck, which did not show this history. However, this does not excuse the lack of transparency about the car's history. A total loss status, is something any buyer deserves to know up front. I'm currently trying to resolve the issue directly with the dealership, but I felt it was important to share my experience so that others can make informed decisions. Always double-check with your own Carfax before purchasing.

One of the worst car buyimg experience. Told me that all 4 tires were new, 2 were bald. Only gave…read moreme one keyfob and ot was 3rd party.

I had one of the worst experiences ever with Kevin Ford Automotive. I brought a used car from them…read moreand thinking I was getting something reliable, but it turned into a complete headache almost immediately. Within days, the car started having issues that definitely should've been caught before being sold. It makes me question whether they even inspect their vehicles at all or just push them out to make a quick sale. When I brought it back, they acted like it wasn't their problem and gave the runaround instead of taking responsibility. On the automotive service side, it wasn't any better. Repairs took way longer than promised, communication was terrible, and I constantly had to chase them down for updates. Every time I called, I got a different answer, and nothing felt transparent. Overall, this place is unprofessional, unreliable, and clearly doesn't care about the customers once they've made a sale. I would strongly recommend going anywhere else if you're looking for a used car or honest automotive service. TERRIBLE TERRIBLE SERVICE. CODY AND HASAN I HOPE YOU GUYS READ THIS REVIEW AND REFLECT ON HOW THIS LOCATION IS RUN AND DO SOME GOOD TRAINING. PLEASE DO BETTER!!!