Brought in my Christmas sweater. The owner not only spot cleaned it but she did it in time for me…read moreto wear on Christmas Day. She is pleasant, funny and knows her stuff when it comes to dry cleaning and tailoring. 10/10.

I came to this place expecting to find a professional tailor to alter a gown I bought for a…read morewedding. Unfortunately, I regret choosing this business and ignoring the red flags from the very beginning. From my first visit, the tailor was rude. She told me I needed to bring the shoes I would wear with the dress, so I returned the next day after work with my shoes. Even then, her attitude was unpleasant. She gave abrupt instructions like "put your things here," "don't close the curtain," and "leave the dress over there," which made me feel like she was annoyed and did not want to do the job. Because the wedding was only one week away, I left the dress. When I called a week later to pick it up, I told her I would be there by 5:30. She said she was closing early -- even though their normal closing time is 6:00 PM -- so my husband went instead. He immediately noticed the dress was still very long -- it was dragging on the floor. I had no choice but to fold it at the waist to make it wearable, which was far from ideal. I called her and explained the issue, but she was extremely rude on the phone. I brought the dress back and told her she could take her time fixing it. When I received it again, the back was much shorter than the front, and the stitching was terrible and uneven. What is strange is that the first time, the work itself was fine, which is why I am writing this review. It seems she did not like that I brought the dress back, because instead of properly fixing it, she ruined it -- and I still paid $50. Based on how I was treated from day one. I felt absolutely unwelcome. I will never return and do not recommend this tailor. If you notice any red flags, save yourself the unpleasant experience and go elsewhere.

Needed a tailor fast to fix and close by since was about to go on holiday. They were able to…read moreaccomodate a very tight timeline on a such a short notice. They did an amazing job at converting old pants into shorts, and taking in shirts! They are fairly affordable for the area too which is a huge plus. Can't wait to bring more tailoring items to them in the future!

Had several pairs of pants altered here for fit. The results were a bit too tight in the rear, with…read morefabric "creeping up" from behind in an unpleasant and unsightly way. They also stapled tags to my clothing, which is not a good way to treat delicate fabrics. I accepted the pants at the store because the flaws didn't really bother me until I had to wear the pants for a day. It wasn't a good value, given the uncomfortable result.

Very friendly. Charged me $12 to hem dress pants…read more Will be coming back to drop off shirts for cleaning.

They okay, wish they had better hours ... no one wants to be up before noon just to pick up dry…read morecleaning

Working with Fatima to bring my vision to life was one of the best experiences, from start to…read morefinish. She is professional, friendly, and detail oriented. She keeps clients updated throughout the process to ensure customer satisfaction. I wanted her to embroider the initials of my husband & I on denim jackets for our wedding and she made sure every detail was captured from font, size, and positioning. Still receive so many compliments! Will always go to her for future projects.

From the owner: Perfect memories deserve a perfect fit…read more From wedding gowns and suits to jeans and jackets, we handle it all with skill and care. Our services include alterations, tailoring, embroidery and full customizations. We’re proud to serve our community with reliable service and fair pricing. Book a fitting today.

Excellent experience! Juan Cuello was incredibly professional, friendly, and attentive to every…read moredetail. He clearly takes pride in his work and made sure everything fit exactly the way I wanted. The quality of the alterations was excellent, the service was efficient, and the whole experience was easy and pleasant. It's not always easy to find a tailor you can trust in NYC, but Juan definitely earned my trust. Highly recommend him and Alterations Dot Com Tailor Shop. I'll absolutely be coming back!

I've trusted Juan with my wardrobe for the past two years, specifically for complex, avant-garde…read morepieces from Europe...even those with sweeping lengths and dramatic movement. Altering unconventional cuts without losing the original drape and silhouette takes a rare level of skill, and Juan nails it every single time. He is exceptionally adept to transforming asymmetrical hemlines that cascades into sharp points and movements that flatter my frame. He is a true professional with an incredible eye for detail. If you have high-end or structurally unique garments, there is no one better.

After an unfriendly experience nearby, I tried out John's cleaners and had such a great…read moreexperienced. They were super friendly and helpful. I dropped off my laundry a few hours ago and it was delivered to my doorstep just hours later. I'm excited to continue using them!

I regret to have to give this review ( since staff and service at John's are friendly)…read moreI'v noticed over the years items missing from my laundry....socks...which is normal over time; but I buy $$$ socks in Europe and last year bought dozen pair of which, I only have 2 pairs left. This really didn't occur to me until recently when my favorite bandana went missing; then 2 days later an entire set Boll and branch sheets ( top sheet, bottom sheet and 2 pillow cases ) all went missing......then I realized I bought 4 pillow cases and all are now gone!! To replace them is $400 and no offer is made.

Amazing experience! Walked in and they helped me right away and I got my pants back that same day…read more Ben Sidden and Majid are the best.

​I had an incredible experience with Peter Shonoda and Rosa at Alts for my red birthday party…read moredress! Peter is a true Master Tailor and Fitter with an incredible eye for structure, and Rosa--whose seamstress excellence brought everything to life--executed the alterations to perfection. Right from the start, Peter's vibe was so fun, warm, approachable, and understanding. It was a very easy, comfortable conversation, and he knew exactly what I was going for. ​In addition to a hem that was the exact length I wanted, they beautifully adjusted the boning and soft corset on my dress so it fit like a glove. Best of all, Peter suggested adding an internal waiststay--an elastic band inside that anchors the dress at the waist. That single recommendation, something I didn't even know I needed or hadn't even thought of before coming in, was a total game-changer. It allowed me to dance and move completely carefree all night without pulling up my dress once. I received non-stop compliments from both friends and strangers all evening. Thank you, Peter and Rosa, for helping to make me feel so celebrated and carefree throughout the night!

Gala was absolutely incredible. She took so much care and time with my wedding dress throughout the…read moreentire alteration process, but what really meant the world to me was how she came through during a major wedding emergency. Three days before my wedding, after taking my dress to the dry cleaners to have it steamed and cleaned, I discovered that it suddenly didn't fit me anymore. I completely panicked. We immediately booked another appointment with Gala for the very next day, and she was so understanding and reassuring. She told me it was going to be okay and that she could fix it--and she did. I picked up my dress again the day before my wedding, and it fit PERFECTLY, honestly better than before. I genuinely cannot express how grateful I am to her. Gala is my miracle angel because without her, I honestly would have been completely screwed for my wedding. She is talented, understanding, and someone you can truly trust with one of the most important dresses you'll ever wear. If you need a tailor, especially for your wedding dress, Gala is the one to go to. Thank you, Gala, for saving my wedding dress!

Great attention to detail! Appreciate the transparency in pricing as well. Excited to wear these…read morepieces.

kai is the best!! he just GETS it and is exceptional at his craft! tried a few other tailors and no…read moreone was even close to being in his league

What phenomenal work! Kai is skillful and delivers such fine tailoring with precision. He followed…read morethe originals hems of all my jeans and work slacks and I cannot tell they've been altered. I've been searching long and hard for a tailor in NYC, which can seem impossible. I was lucky to find him on Yelp and I haven't looked back since. If you're thinking about booking, he fills up appointments pretty fast so do yourself a favor and go for it. Thank you, Kai!

Bibi saved the day! I mistakenly took my dress to a random tailor who completely ruined my dress…read morefor my sister's wedding. I immediately called alts, and they were so kind to squeeze me in so quickly with only 24 hours before I needed to leave for the wedding. Within a few hours Bibi was able to save my dress to make it wearable and MUCH better!! I am truly so grateful for the amazing work she did! Everyone is so nice and helpful -- I 10000% recommend getting your alterations here!!

I called for an estimate of a simple alteration - raw hem CUT of a dress I bought at SAKS FIFTH…read moreAVENUE (i.e., Chiara Boni), which is $1,000+ full price. There is no sewing involved. I described the job on the phone. The man refused to give me a price range. Instead I had to come in for an estimate. He told me he would send me an e-mail with an appointment, same day in an hour: 5:00. I never got the e-mail. When I arrived, I had to check in using a QR code. Again, I just wanted an estimate. They also insisted on knowing when I needed the dress back. I told them I would give them an answer when I knew how much it would cost. The saleswoman led me to the back and opened a curtain to the dressing room. I don't need to try it on because again, I just want an estimate. Another woman appeared and told me $125. What?!?! She said she'd check in the back to confirm. It's normally $145 but she's going to give me a "discount" to bring it to $125. They wouldn't just cut it with scissors. They would have a machine do it. Would a machine do it better????? Guess how much Saks would charge? $25!!!! And they would probably replace the dress if they mess up the job. This place is a racket. I guess the machine/the seamstress gets paid $25 and all the extra staff and the rent are what cost the extra $100. What has happened to NYC????? Small mom and pops are being put of business by these "luxury" places! It's all marketing people!!!! That's what you are paying for. What a waste of my time!!!!