I had the worse dry cleaning experience in my life by going to Park Cleaners. I brought in a full length coat to be cleaned. The owner was originally nice and offered me a reasonable price. In a few days, I picked up my coat and paid for it. When I got home I noticed that the stain on the collar of the coat had not been removed and brought it back. I also notice a lot of pilling on the pile since I had the coat cleaned. Unfortunately at that time I did not check the inside lining of the coat, assuming all had been cleaned. I brought the coat back and the wife of the owner apologized and told me to come back in a few days. I picked up the coat a few days later and the stain was gone but most of the pilling was still there. When I got home I noticed that the 2 stains on the lining had not been removed and the bottom of the coat lining was still dirty. I called the owner today noting the issue and my dissatisfaction and he advised me to come back to the store so he could look at it. Upon my arrival the owner greeted me with an aggressive and nasty "WHAT'S WRONG?" I explained about the stains on the lining. He told me that stains do not come out of linings! That is the first time a dry cleaner told me that the lining of a coat cannot be cleaned, that is an out right lie. Then he arrogantly told me that he can try to clean the lining further but the cleaning would probably take the color out of the lining and that would be MY PROBLEM! He noted that he had done a good job and had given me a discounted price. He had given me a good price but obviously when you leave stains on collars and don't tell the customer up front which stains can and cannot be removed in linings, obviously he did not do a good job. When I told him how rude he was to greet me with an angry tone saying"What's Wrong" he sarcastically told me to "Have a nice day"!. The owner was arrongant, rude and agressive. Getting your clothes dry cleaned there is not worth the aggrivation, the poor quality of the cleaning and the lower price. read more
