I enter this little shop conveniently located on the corner of the busy crossroads of Centre and…read moreFranklin. It's small, and a bit cluttered, but it doesn't smell funny* and the hours here are really good. The nice middle-aged owner/employee comes out from the back room in response to the jingling of the bells hanging on the door. This (sadly) prevented me from being able to hit the counter-top bell that you see all the annoying people in the movies do. I had brought a pair of expensive men's shoes w/ worn down heels to the shop. I asked how much it would cost to fix the heels, and he quoted me the price of $25. **This seemed pretty reasonable and I asked if they took credit card. For the record they do not, which is understandable, although I had a few more pairs of shoes in dire need of repair that I have since brought over and had fixed, this required a trip to the ATM. Anyway, I conveniently saw a sign right at eye level (yes, I obviously missed it the first time) saying that they only take cash or check.** It costs $40 to put some rubber on the bottom of the front part of the shoe (to prevent slippage), and while it's not an amazing deal, the work is good and the shoes are often done much more quickly than the quoted date. Like any repair shop, you are quoted a price upfront, after your item is examined, and then you pay in full (and in cash, in this case) and are given a tag w/ PAID stamped on it. You are also asked for your phone number, and I've gotten calls several times now The work is good, but not amazing, but the owner is nice and seems to get a lot of business. --------------- * Or any more funny than a place filled with leather and leather repair materials ** For the record, they also do not take checks (something about prior checks having bounced and yada yada yada...).

Just picked up my well worn red Hotter summer shoes. Kim replaced Velcro on closing straps. I asked…read moreif he could also dye the shoes red. He said black or brown. I wanted red. I've enjoyed these leather shoes for years and the color has worn off in areas. When I looked at the finished shoes they were polished and the color was even! He did a great job! And I am a very happy customer!

I needed a zipper fixed on my pocketbook and he made the entire zipper look like new. Very…read moreknowledgeable, fast and efficient. I would go back in a heartbeat to repair shoes, zippers, etc. The shop looks kinda dusty with a lot of parts and pieces all over the place however it was a sign that there was an expert shoe repair in the room.

I was greeted with a pleasant smile and he sold me other products that I asked for besides…read morerepairing my shoes! I would recommend this shoe repair shop to my friends and family!

Highly recommend!! They do a great job here every time I request shoes to be fixed. They also fix…read morebags as well. They are efficient, reasonably priced, and overall the service is top-notch.

If you're in NYC and need shoe or bag repairs, you have to check out Cobbler Shoe on 225 W 23rd St…read more I had such an amazing experience there--the craftsmanship is seriously top-tier. They brought my shoes back to life and made them look incredible again. Not only are they amazing with shoes, but they do beautiful work on bags too. You can tell they really care about what they're doing and take pride in every detail. On top of that, they're some of the kindest, most welcoming people you'll meet. It's rare to find a place that combines skill, quality, and genuine kindness like this. Hands down the best shoe repair spot in town. Bring them anything that needs fixing--you won't regret it!

This place is a gem in downtown Westfield! A zipper on a jumper that I really wanted to wear for a…read morebirthday party was snagged beyond what I could do to fix it. As soon as I realized this, I knew that this was the place to go. Although they were a tremendous help in repairing a zipper on my luggage a couple of years ago, I was still a little apprehensive because I'd never taken a clothing item there before. I am so glad that I went anyway! Not only were they able to fulfill my request, I was a bit pressed for time and it was still ready sooner than I expected. The service is always straight-forward and efficient. The process is seamless from drop-off to pick-up. I really appreciate that!

This place is absolutely amazing! When I first called this place it was great customer service from…read morethe beginning. I drove to Westfield and showed him my luxury bag. He pointed out things I didn't even notice and said he can have it ready in two months. It was less than a month and my bag looks brand new. I'm more than satisfied with the work. Thank you so so much!

We have had a great experience with Jim's Shoe Repair. It is a real old-school cobbler that has…read morebeen in the family for generations, and you can see that experience in the quality of the work. They do an excellent job, charge very fair prices, and give honest, practical advice about what is worth repairing. Everyone there is also incredibly friendly and helpful. It is increasingly rare to find a neighborhood business with this level of craftsmanship and personal service. We could not recommend Jim's more highly.

Customer service is really rude. I've been going for over 25 yrs. Nasty and now prices are…read moreridiculous! Ever since owners are no longer present , I've been getting treated like garbage and robbed.

Lindsey and Kelvin were an amazing duo in creating my daughters vision! They exceeded our…read moreexpectations with their creative minds and my daughter was one of a kind for her special day! They are kind and warm, and delivered on short notice! Thank you both!

From the owner: We specialize in creating one of a kind fashion pieces, sneakers, shoes and accessories. We also…read moreoffer impecable shoe repair and leather restoration services at competitive prices with pick up/drop off options available!

George is an angel! He meticulously and conscientiously restored my leather bag to the elegant and…read moredignified look that it had when it was new! The bag had well over a decade of use, as well as nostalgic memories too. I had an accident a few months ago when an unexpected gale force wind threw me 15 feet from the sidewalk into the street and into the path of oncoming rush-hour traffic. I was clutching my bag at the time but it was ripped away by the strong wind and suffered damage. I survived but needed an emergency hip replacement --and the bag survived too thanks to George who repaired the holes and restored the leather to such beauty! What a gift to have a craftsman with such integrity!! Bless you, George, for your exquisite work!!! Amy Neustein, Ph.D. Fort Lee, NJ

I've lived in the North Bergen area for almost 7 years. Luckily, I've never needed a cobbler; until…read moreabout a month ago. Looked up some places, but the reviews weren't so great. My wife found Mr. Maksoud's. At first I was a bit hesitant, but gave it a shot. The place is exactly what I like. Small, the smell of leather and shoe polish that greets you upon entering. Shoes and handbags strewed about. And in the middle of it all is George. Positive, quick with witty retorts, and busy working. He put new heels on a pair of old Cole Haan boots, that I wasn't ready to let go of. George even said they are nice and worth keeping. After about 9 days, I returned to pick them up. The work was great and the price was excellent. 40 dollars. Other places in the area would have charged double. I'm so glad my wife found this place. George also makes keys.

First time I needed a shoe repair and had the best experience at Cobbler Express! My sneaker was…read morefixed in minutes and I was charged a very fair price. The owner replies very quickly by email and was very professional and kind. Highly recommend this location if you are in need of a repair!!!

BEST PLACE EVER - I LOVE SHOES - THEIR WORK IS QUALITY - ARTISTRY - took me a long time to find a…read moreshoe repair store - during COVID - I am so happy - I found this place - they are beyond wonderful to deal with and their work is superior. If I could give 10 stars I would - I 150% recommend them - they are simply wonderful!!!

Great. All around. Fast. High quality. Inexpensive. Very glad I stopped by. Shoes look like new.read more

I've been a customer for nearly a decade, and this was the only place I trusted with my shoes. They…read moreused to do excellent work, and I didn't mind the price because the quality justified it. Unfortunately, in the past couple years the quality has declined dramatically. The work has become sloppy, and on each of my last two visits they have actually damaged my shoes. The first time, they were able to improve the damage, so I let it go. This time, multiple pairs in the same order came back damaged, on top of the work being otherwise subpar. I take extremely good care of my shoes, and I can't continue bringing them in for routine work like resoling only to have them come back with damage that wasn't there before. After nearly a decade, I unfortunately no longer trust them with my shoes.