Moe is the best! Did what he said when he said it, if you like the car buy from them....very fair…read moredealership! Bought a1965 corvette from them as original as they get.....very happy!

I was in discussion with the sales manager named Mohammad. We had agreed to a mutual price on a SUV…read moreand was ready to move forward with the purchase. He then shared that they just received an offer on the same car the night before when we had already agreed on the price. He said "if" the deal falls through with the other client then they would follow up with me. As of today they still have "not" called me back and the same SUV is still for sale on theit website and listed for 10K more! Not a reputable company or experience! Please be careful with any transaction with this person or company! Jay

I had a great experience purchasing a car from Diamond Auto Sales last week. The staff was super…read morefriendly and helpful (NOT pushy like I have experienced in the past) and the office was very clean and welcoming. I have noticed they always have a great selection of good looking cars outside so I was excited to finally be in the market to take a serious look. They made sure to let me know that if they didn't have what I was looking for , then they could get it - but I was glad to find something on the lot that fit all my needs and at a very reasonable price. They also gave me a great trade in value for my old beat up car so I was very pleased. Thanks to Ryan and Jayd, my car buying experience was very relaxed, comfortable and FUN. I love my new Kia and cant wait to drive it for many years ! I definitely recommend checking out this dealership if you are in the market for a car.

Jayd and his team made buying our car very effortless. I was pleased with the whole team and…read moretheir attention to detail and customer satisfaction. I highly recommend this dealership.

I won a $5,000 cash prize and went to get it. The old guy with eye liner took me to a younger guy…read morewith a flat bill hat sitting at a folding table to "explain to me what I won". He started drawing x's, wrote the word up, next to my $5,000 prize, and tried talking down to me. I asked who was in charge and the kid said "we all are". I looked around and there was a person at a desk in the corner eating a burger or something while on his computer. Another guy had this couple at another folding table working them over, and that was it. I laughed at the complete sh*t show going on there. Of course I knew it wasn't real but these type of people make me sick and that is the reason I took 10 minutes from my day to go through the exercise of calling them out. I wish I had the option to give them 0 stars. Ethics? 0 class? 0 integrity? 0 The insecure kid with the hat at the desk knew why I was there and was rude as can be.... douche bag

I dont know how these people sleep at night! Dont let anyone say a word to you about a car until…read moreyou make them tell you the actual price of the car not how good of a deal it is or the amount you can afford or how much better the deal will be with certain amount down! It is a scam! They are just throwing around numbers to confuse you. They lie flat to your face. They dont care about you or what you are going through. I talked to someone for almost an hour about wanting to do something nice for my brother and help him get a newer car cause he was going through a hard time. I thought these people would have a heart and help me help my brother but no I found out later that it was sold for more than a brand new one was worth! Please do not buy anything from them they dont deserve to be rewarded for taking advantage of people who were already hurting in life.

I stopped by Cole Krum In Schoolcraft to simply begin the process of finding a newer used car. I…read moredid not even know what make or model I wanted for sure. Within a minute of stepping inside the showroom I was greeted by a friendly Tyler. I indicated I needed to get started looking and we immediately went out to the lot which featured a very large selection of used cars to look at. I sat in several and Tyler listened to my want list in my desired new car. He suggested a newer Jeep. I immediately felt the car he chose was a winner. He hit all my needs in this one. I test drove it for about 2 hours as I had some errands to run. We discussed some terms and a couple aftermarket items I wanted ( a hitch was one). I decided to drive it for the weekend and the rest is history. They were very fair in negotiating a price with me. I feel I got an excellent, like-new vehicle for a fair price! They helped me get the hitch installed, gave me a loaner for a day, and got my new car shined up and detailed to send home with me. Even a full gas tank! I couldn't be happier with the professional, courteous, and knowledgable team, and a great inventory. I left with a great car still under warranty. Great job Cole-Krum! And great job Tyler!

they are happy to take your $$ at time of sale but if you have any problems after that GOOD LUCK…read more!!!!! even if you have a warranty. Bought a 2023 used certified truck 4 days after pickup it left me stranded they were NO help ! called Drew the salesman he couldn't even tell me how warranty towing worked . said well if you get it towed here we can look at it. call Royal Chevy in coldwater and got more help in 5 minutes then I got in an hour from Cole Krum. all Drew could say about being stranded was sorry to hear that, basically sucks to be you ! never even got a follow up call to check on us. WOULD NEVER BUY FROM AGAIN !!!!!

Bought my dream vehicle here. I live in NY and had a few paperwork issues. Chaz sent everything I…read moreneeded to satisfy NYDMV. Several times. If you pass up the opportunity to work with these guys you're making a mistake. See Chaz for your next ride. You'll be thrilled you did.

My son bought a car from this car lot. Upon closing the deal, my son was told that he would have…read moreto pay an increased amount for the car because he wasn't financing it. What kind of business does this to a customer. The listed price on the car didn't say anything about the fact that you must finance it or pay a higher price. I didn't find out about this until after the fact. Shame on this business for taking advantage of a younger buyer.

Mark and Kim are wonderful kind people who run an honest business. I always send friends their way…read moreif they need auto work done. Mark is right to the point and honest with his prices. They are usually pretty busy but always will make time and get ya fixed ASAP.

Best service in Schoolcraft! I have tried other shops but Mark's gave me fair prices and didn't…read moretry to sell me work I didn't need!

my husband and I bought a 2019 Chevy truck from bad deals and on the way home we noticed it was…read moreslipping and by time we got home, we knew the transmission was completely shot. We took it to a dealership who said the transmission had been bad for at least a year and they the fluid to the transmission was in good would not pay for repair so we ended up paying 3500 out-of-pocket above and beyond the price of the truck. Do not go to this dealership. All showing are fake run run run.

Bought a vehicle. Needed $8k in immediate repairs. 3 months later needed an additional $3k. Got rid…read moreof that POS before I paid the $3k. Do not purchase a vehicle from this business.

Ashley D helped me go from a shopper to a buyer. In our first meeting she gave me the deal i wanted…read moreright off the bat. She was very responsive and answered all my questions. In two meetings i was able to take home the vehicle i wanted, and im really happy with my purchase. I'd also like to give a shout out to Jason for being patient with us throughout the process. I had plenty of questions to ask, alot of back and fourth, and they were always happy to help. Ashley stayed overtime/after closing hours to make sure we're helped. She never missed a text/email, even if she's not working. If your live in Michigan or a surrounding area, i highly recommend you give them a call. To put it mildly, their first offer is other dealer's absolute last on the same MSRP or trade-in. The dealership building might not be the best looking inside and out. Furniture, walls, and service department all needed some renovation in my opinion. Sometimes those things reflect the services provided to costumers and might scare some away. Dont let that scare you away this time. Overall 4.5 Costumer Services 5 Prices 5 Aesthetics/building 3.5

Brought vehicle in for tire rotation, oil change, and mirror recall. When received vehicle back,…read moregot home and next day I noticed the tire rotation wasn't done. I can tell with the all terrain tires that were put on at 35k miles and I never did one. The tread is clearly lower on the fronts than the backs due to 30+ thousand miles i have driven it without doing a rotation. Called the service advisor, he offered to look at it, also talked to the tech who says it was done. I cannot trust this service department. It was 28$ for the rotation. Im positive it was never done and do not trust them to do anything on my vehicle regardless of how much they are willing to correct it. Yes, the oil change was checked and had a different oil filter installed so I know that was done.

We bought a car from them and it started falling apart immediately. We have put thousands of…read moredollars into this car and they take no ownership at all. They knew it was a lemon and they saw us coming. Don't trust them, get any car from here thoroughly checked out by a mechanic!!! Or by from someone else.

My husband and I bought a suv from Carmart, in Schoolcraft MI and may I say never again! After 50…read moreyears of buying cars we have never been treaded so badly, The salesperson did not do any thing we asked of them. We were told that all cars and trucks were check out toughly not so. We never even got off the lot Friday mid afternoon to find that the brake light did not work.. This after changing insurance and plates. We were left without a car for the weekend and did not get it back until Tue. at noon. The salesperson return no phone calls to us as we had requested nor follow though with anything we asked of them to help make this easier for us or keep us informed. As I stated never again!!!!