I stopped by Cole Krum In Schoolcraft to simply begin the process of finding a newer used car. I…read moredid not even know what make or model I wanted for sure. Within a minute of stepping inside the showroom I was greeted by a friendly Tyler. I indicated I needed to get started looking and we immediately went out to the lot which featured a very large selection of used cars to look at. I sat in several and Tyler listened to my want list in my desired new car. He suggested a newer Jeep. I immediately felt the car he chose was a winner. He hit all my needs in this one. I test drove it for about 2 hours as I had some errands to run. We discussed some terms and a couple aftermarket items I wanted ( a hitch was one). I decided to drive it for the weekend and the rest is history. They were very fair in negotiating a price with me. I feel I got an excellent, like-new vehicle for a fair price! They helped me get the hitch installed, gave me a loaner for a day, and got my new car shined up and detailed to send home with me. Even a full gas tank! I couldn't be happier with the professional, courteous, and knowledgable team, and a great inventory. I left with a great car still under warranty. Great job Cole-Krum! And great job Tyler!

I was sold a 2018 Chevy equinox by this dealership. When I test drove it. I was told. Nothing was…read morewrong with it. Everything inside the car worked until a few weeks later. now it's misfiring. Absolutely would not suggest going to this They just want your$$$

Everyone was super friendly great selection of vehicles! All their vehicles are priced fairly !…read moreDefinitely will recommend to everyone I know and I will definitely be back!

Worst experience ever with purchasing a vehicle. Still trying to get them to fix stuff they…read morepromised would be fixed when we purchased the truck in April of this year. Buyers be where. 0% recommend them.

Easy transaction when we were looking for a third vehicle. Chris H was a great salesman to work…read morewith and we were able to make a deal that was fair. Highly recommended

Over the years, I've purchased several vehicles from dealers. We purchased a vehicle from Metro…read moretoday and it was the best experience I've ever had. Jamie Baran is a great salesperson. He listened, was respectful, he wasn't pushy, he worked with us, and he was patient and informative as he explained the features of the vehicle. Zed was an amazing finance guy. Efficient, respectful, and helpful. Definitely recommend them.

I had three different mechanics look at my vehicle and could not find the problem so I brought it…read moreto McFaddens and they got it in right away, found the problem and fixed it and were very knowledgeable.

This dealership sold my elderly mother a 14 year old vehicle for $2k OVER KBB under the guise "it…read moreruns so great and has 'improvement/repairs' I was gonna buy it for my own"...well she drover it under 400 miles and the transmission failed. She is on disability and saved almost 5 YEARS to buy a vehicle. She can not afford the transmission repairs and the owner Rusty will do NOTHING to help this issue-not even have it towed to the repair shop-but he replied on my review that he offered to bring it back and repair at a discount!! Rusty, we'd like to take you up on your offer that wasn't available when I called you for help today, why don't you stand behind your word in your response you left me? Especially since that's what kept you in business...(your words) because there's an elderly woman without a car and almost $8k...I'm sure she'd love to hear your offer of help If it wasn't a lie!

Austin was amazing! Highly recommend! We love our new car! Would definitely shop with Austin Voss…read moreagain all five stars!

I don't know what we did to be treated so extraordinarily well every time we come in, but the…read moreservice from the team here is impeccable. Austin is the absolute best.

Unresponsive to repairs as conditional to sales. Refuses to answer emails and phone calls. Once…read morethe sale was made, we were and continue to be ignored.

Got in touch about a vehicle they posted for sale, "oops, that's not the price, but I'll help you…read morefind something " Sleazy way to do business

I bought my truck at vetter a little over a month ago. Since I bought it the engine has developed…read moreat very rough idle and a lifter tick/tap. I have brought the truck back to Vetter twice and both times they said it was "normal" even though there is a well known and well documented problem with the 5.3 engine that has all the same symptoms mine is having. if this issue is not fixed it is likely the motor will need to be replaced. He also said the rough idle is "normal"There is a power train warranty on the truck, but the service manager called the warranty company and told them "he wasn't that concerned about it" so now the warranty company won't fix the bad lifters and the dealership won't stand behind the truck I bought from them. According to the service manager a worn lifter that is "bleeding down" is not a failed part and this is his reason for disregarding my concern that this will lead to engine failure. So thank you to the service manager at vetter for convincing the warranty company to not fix my truck and for not standing behind your product, I will never buy another car from you and will always tell people of my extremely poor experience. A one star review is too much but it wouldn't let me give a 0