Jayd and his team made buying our car very effortless. I was pleased with the whole team and…read moretheir attention to detail and customer satisfaction. I highly recommend this dealership.

I had a great experience purchasing a car from Diamond Auto Sales last week. The staff was super…read morefriendly and helpful (NOT pushy like I have experienced in the past) and the office was very clean and welcoming. I have noticed they always have a great selection of good looking cars outside so I was excited to finally be in the market to take a serious look. They made sure to let me know that if they didn't have what I was looking for , then they could get it - but I was glad to find something on the lot that fit all my needs and at a very reasonable price. They also gave me a great trade in value for my old beat up car so I was very pleased. Thanks to Ryan and Jayd, my car buying experience was very relaxed, comfortable and FUN. I love my new Kia and cant wait to drive it for many years ! I definitely recommend checking out this dealership if you are in the market for a car.

I won a $5,000 cash prize and went to get it. The old guy with eye liner took me to a younger guy…read morewith a flat bill hat sitting at a folding table to "explain to me what I won". He started drawing x's, wrote the word up, next to my $5,000 prize, and tried talking down to me. I asked who was in charge and the kid said "we all are". I looked around and there was a person at a desk in the corner eating a burger or something while on his computer. Another guy had this couple at another folding table working them over, and that was it. I laughed at the complete sh*t show going on there. Of course I knew it wasn't real but these type of people make me sick and that is the reason I took 10 minutes from my day to go through the exercise of calling them out. I wish I had the option to give them 0 stars. Ethics? 0 class? 0 integrity? 0 The insecure kid with the hat at the desk knew why I was there and was rude as can be.... douche bag

I dont know how these people sleep at night! Dont let anyone say a word to you about a car until…read moreyou make them tell you the actual price of the car not how good of a deal it is or the amount you can afford or how much better the deal will be with certain amount down! It is a scam! They are just throwing around numbers to confuse you. They lie flat to your face. They dont care about you or what you are going through. I talked to someone for almost an hour about wanting to do something nice for my brother and help him get a newer car cause he was going through a hard time. I thought these people would have a heart and help me help my brother but no I found out later that it was sold for more than a brand new one was worth! Please do not buy anything from them they dont deserve to be rewarded for taking advantage of people who were already hurting in life.

I stopped by Cole Krum In Schoolcraft to simply begin the process of finding a newer used car. I…read moredid not even know what make or model I wanted for sure. Within a minute of stepping inside the showroom I was greeted by a friendly Tyler. I indicated I needed to get started looking and we immediately went out to the lot which featured a very large selection of used cars to look at. I sat in several and Tyler listened to my want list in my desired new car. He suggested a newer Jeep. I immediately felt the car he chose was a winner. He hit all my needs in this one. I test drove it for about 2 hours as I had some errands to run. We discussed some terms and a couple aftermarket items I wanted ( a hitch was one). I decided to drive it for the weekend and the rest is history. They were very fair in negotiating a price with me. I feel I got an excellent, like-new vehicle for a fair price! They helped me get the hitch installed, gave me a loaner for a day, and got my new car shined up and detailed to send home with me. Even a full gas tank! I couldn't be happier with the professional, courteous, and knowledgable team, and a great inventory. I left with a great car still under warranty. Great job Cole-Krum! And great job Tyler!

they are happy to take your $$ at time of sale but if you have any problems after that GOOD LUCK…read more!!!!! even if you have a warranty. Bought a 2023 used certified truck 4 days after pickup it left me stranded they were NO help ! called Drew the salesman he couldn't even tell me how warranty towing worked . said well if you get it towed here we can look at it. call Royal Chevy in coldwater and got more help in 5 minutes then I got in an hour from Cole Krum. all Drew could say about being stranded was sorry to hear that, basically sucks to be you ! never even got a follow up call to check on us. WOULD NEVER BUY FROM AGAIN !!!!!

Bought my dream vehicle here. I live in NY and had a few paperwork issues. Chaz sent everything I…read moreneeded to satisfy NYDMV. Several times. If you pass up the opportunity to work with these guys you're making a mistake. See Chaz for your next ride. You'll be thrilled you did.

WATCH WHAT YOU BUY . I was lucky enough to notice something wrong with this 2014 Cadillac Escalade…read morethat I was really interested in and was very excited to buy from them. They said that if the issue was too expensive to fix, they would take it back to the auction or sell it to someone with a "disclosure form" telling them something is wrong with it. Then I proceeded to tell them I would like to buy the car if you could make me a deal on it, and they wouldn't budge their price NOT EVEN A PENNY . When it's a $3000 fix, just very shady business practice right there. Definitely not going to tell the next person that the car's got a $3000 problem. And when I was in the office with David and Zack because Zack was the guy I was dealing with, but he I believe is new. David was very pushy and trying to get me to just take the car with the oil leak, but I'm just really put off by their business practice. IF YOU BUY A CAR MAKE SURE YOU CHECKED IT

We just came in and the car was exactly how they said it was. The salesman was very knowledgeable…read more Very happy with our service

Best service in Schoolcraft! I have tried other shops but Mark's gave me fair prices and didn't…read moretry to sell me work I didn't need!

Mark and Kim are wonderful kind people who run an honest business. I always send friends their way…read moreif they need auto work done. Mark is right to the point and honest with his prices. They are usually pretty busy but always will make time and get ya fixed ASAP.

my husband and I bought a 2019 Chevy truck from bad deals and on the way home we noticed it was…read moreslipping and by time we got home, we knew the transmission was completely shot. We took it to a dealership who said the transmission had been bad for at least a year and they the fluid to the transmission was in good would not pay for repair so we ended up paying 3500 out-of-pocket above and beyond the price of the truck. Do not go to this dealership. All showing are fake run run run.

Bought a vehicle. Needed $8k in immediate repairs. 3 months later needed an additional $3k. Got rid…read moreof that POS before I paid the $3k. Do not purchase a vehicle from this business.

Good people, great Service manager Bob Hiestand, salespeople, you cannot do better living in…read morePortage and Vicksburg! Matt Sprouts was very helpful and knew the auto's and options well! Thank you Vicksburg CDJR!

The service department DOESNOT stand behind their "service"! We were provided a tire rotation. We…read morenearly lost one of our tires going down I-94! Though the Jeep dealership was the last people that touched those tires, they refused to stand behind their work, saying it had been "too long" since the service had been provided. We could have been killed! Now, we have a tow truck bill, transportation bills, repair bills,.. Never again will we enter your doors, Vicksburg Chrysler Jeep! I'll do my darnest to assure others know what shoddy work you provide!

We bought a car from them and it started falling apart immediately. We have put thousands of…read moredollars into this car and they take no ownership at all. They knew it was a lemon and they saw us coming. Don't trust them, get any car from here thoroughly checked out by a mechanic!!! Or by from someone else.

My husband and I bought a suv from Carmart, in Schoolcraft MI and may I say never again! After 50…read moreyears of buying cars we have never been treaded so badly, The salesperson did not do any thing we asked of them. We were told that all cars and trucks were check out toughly not so. We never even got off the lot Friday mid afternoon to find that the brake light did not work.. This after changing insurance and plates. We were left without a car for the weekend and did not get it back until Tue. at noon. The salesperson return no phone calls to us as we had requested nor follow though with anything we asked of them to help make this easier for us or keep us informed. As I stated never again!!!!