Jayd and his team made buying our car very effortless. I was pleased with the whole team and…read moretheir attention to detail and customer satisfaction. I highly recommend this dealership.

I had a great experience purchasing a car from Diamond Auto Sales last week. The staff was super…read morefriendly and helpful (NOT pushy like I have experienced in the past) and the office was very clean and welcoming. I have noticed they always have a great selection of good looking cars outside so I was excited to finally be in the market to take a serious look. They made sure to let me know that if they didn't have what I was looking for , then they could get it - but I was glad to find something on the lot that fit all my needs and at a very reasonable price. They also gave me a great trade in value for my old beat up car so I was very pleased. Thanks to Ryan and Jayd, my car buying experience was very relaxed, comfortable and FUN. I love my new Kia and cant wait to drive it for many years ! I definitely recommend checking out this dealership if you are in the market for a car.

I won a $5,000 cash prize and went to get it. The old guy with eye liner took me to a younger guy…read morewith a flat bill hat sitting at a folding table to "explain to me what I won". He started drawing x's, wrote the word up, next to my $5,000 prize, and tried talking down to me. I asked who was in charge and the kid said "we all are". I looked around and there was a person at a desk in the corner eating a burger or something while on his computer. Another guy had this couple at another folding table working them over, and that was it. I laughed at the complete sh*t show going on there. Of course I knew it wasn't real but these type of people make me sick and that is the reason I took 10 minutes from my day to go through the exercise of calling them out. I wish I had the option to give them 0 stars. Ethics? 0 class? 0 integrity? 0 The insecure kid with the hat at the desk knew why I was there and was rude as can be.... douche bag

I dont know how these people sleep at night! Dont let anyone say a word to you about a car until…read moreyou make them tell you the actual price of the car not how good of a deal it is or the amount you can afford or how much better the deal will be with certain amount down! It is a scam! They are just throwing around numbers to confuse you. They lie flat to your face. They dont care about you or what you are going through. I talked to someone for almost an hour about wanting to do something nice for my brother and help him get a newer car cause he was going through a hard time. I thought these people would have a heart and help me help my brother but no I found out later that it was sold for more than a brand new one was worth! Please do not buy anything from them they dont deserve to be rewarded for taking advantage of people who were already hurting in life.

they are happy to take your $$ at time of sale but if you have any problems after that GOOD LUCK…read more!!!!! even if you have a warranty. Bought a 2023 used certified truck 4 days after pickup it left me stranded they were NO help ! called Drew the salesman he couldn't even tell me how warranty towing worked . said well if you get it towed here we can look at it. call Royal Chevy in coldwater and got more help in 5 minutes then I got in an hour from Cole Krum. all Drew could say about being stranded was sorry to hear that, basically sucks to be you ! never even got a follow up call to check on us. WOULD NEVER BUY FROM AGAIN !!!!!

I was sold a 2018 Chevy equinox by this dealership. When I test drove it. I was told. Nothing was…read morewrong with it. Everything inside the car worked until a few weeks later. now it's misfiring. Absolutely would not suggest going to this They just want your$$$

Bought my dream vehicle here. I live in NY and had a few paperwork issues. Chaz sent everything I…read moreneeded to satisfy NYDMV. Several times. If you pass up the opportunity to work with these guys you're making a mistake. See Chaz for your next ride. You'll be thrilled you did.

I'm sharing my experience to warn anyone considering buying a vehicle from David Rice Motors in…read moreSchoolcraft, Michigan.I bought a Camaro from them, and the problems started the very same day. I had to drop it off at the mechanic immediately. I found out the starter was going out, the battery was bad, and after filling the tank, I lost a quarter of a tank of gas just sitting in the mechanic's parking lot -- which turned out to be a fuel pump leak.The dealership did pay for those repairs, but the car was gone for a week. When I finally got it back, the check engine light came on again -- another $200 sensor.After that, I discovered the headlights didn't work properly. They lit up, but the light only reached about three feet in front of the car, making night driving unsafe. When I told the dealership, they said they had "put enough money into this car" and only paid for half of the headlight repair.On top of that, they told me they were giving me $1,000 off the price, but when I checked the paperwork, they had actually charged me $1,000 over the price.I also kept hearing a rattling noise on startup. I finally caught it on video and took it to my mechanic -- he confirmed it's the timing chain, which is a $6,200 repair at the Chevy dealership. When I brought this concern to the dealership, they told me maybe I "need a new mechanic" and said it wasn't covered.All of this happened before I even made my first car payment. Not to mention they had it fully inspected with sticker still on the window, I think some things got overlooked. I'm writing this review so other people don't end up in the same situation. Be extremely careful buying from this dealership. Get your own inspection, double‑check the paperwork, and don't rely on their word. I wish I had known what I was walking into.

We just came in and the car was exactly how they said it was. The salesman was very knowledgeable…read more Very happy with our service

Best service in Schoolcraft! I have tried other shops but Mark's gave me fair prices and didn't…read moretry to sell me work I didn't need!

Mark and Kim are wonderful kind people who run an honest business. I always send friends their way…read moreif they need auto work done. Mark is right to the point and honest with his prices. They are usually pretty busy but always will make time and get ya fixed ASAP.

my husband and I bought a 2019 Chevy truck from bad deals and on the way home we noticed it was…read moreslipping and by time we got home, we knew the transmission was completely shot. We took it to a dealership who said the transmission had been bad for at least a year and they the fluid to the transmission was in good would not pay for repair so we ended up paying 3500 out-of-pocket above and beyond the price of the truck. Do not go to this dealership. All showing are fake run run run.

Bought a vehicle. Needed $8k in immediate repairs. 3 months later needed an additional $3k. Got rid…read moreof that POS before I paid the $3k. Do not purchase a vehicle from this business.

Ashley D helped me go from a shopper to a buyer. In our first meeting she gave me the deal i wanted…read moreright off the bat. She was very responsive and answered all my questions. In two meetings i was able to take home the vehicle i wanted, and im really happy with my purchase. I'd also like to give a shout out to Jason for being patient with us throughout the process. I had plenty of questions to ask, alot of back and fourth, and they were always happy to help. Ashley stayed overtime/after closing hours to make sure we're helped. She never missed a text/email, even if she's not working. If your live in Michigan or a surrounding area, i highly recommend you give them a call. To put it mildly, their first offer is other dealer's absolute last on the same MSRP or trade-in. The dealership building might not be the best looking inside and out. Furniture, walls, and service department all needed some renovation in my opinion. Sometimes those things reflect the services provided to costumers and might scare some away. Dont let that scare you away this time. Overall 4.5 Costumer Services 5 Prices 5 Aesthetics/building 3.5

Be cautious dealing with their service department on third-party warranty claims. When I brought in…read moremy Jeep Wrangler, the service advisor (Bob) warned me there could be extra costs, but then handed me a quote with a massive out-of-pocket markup on a claim Dealers Alliance Corporation had already fully approved. When I declined the work, they left the claim open in the portal, blocking me from taking my vehicle elsewhere. Communication was non-existent. Their customer satisfaction rep (Maya) reached out, heard my concerns, and promised that a manager or the owner would call me back within 24 to 48 hours. Neither ever did. Days passed with total radio silence, forcing me to drive down to the dealership in person to get basic answers. When I met with Tina Robinson in person, she explained that because they are an independent dealer, they aren't obligated to stick to standard warranty pricing. To her credit, Tina did step up right then, canceled the open claim over the phone, and refunded half of my diagnostic fee. While Tina handled the exit professionally, a service department that hits warranty customers with excessive markups and whose management and ownership refuse to return calls until you show up on their doorstep is completely unacceptable.

We bought a car from them and it started falling apart immediately. We have put thousands of…read moredollars into this car and they take no ownership at all. They knew it was a lemon and they saw us coming. Don't trust them, get any car from here thoroughly checked out by a mechanic!!! Or by from someone else.

My husband and I bought a suv from Carmart, in Schoolcraft MI and may I say never again! After 50…read moreyears of buying cars we have never been treaded so badly, The salesperson did not do any thing we asked of them. We were told that all cars and trucks were check out toughly not so. We never even got off the lot Friday mid afternoon to find that the brake light did not work.. This after changing insurance and plates. We were left without a car for the weekend and did not get it back until Tue. at noon. The salesperson return no phone calls to us as we had requested nor follow though with anything we asked of them to help make this easier for us or keep us informed. As I stated never again!!!!