I've waited many months to leave this review in the hope that it wouldn't be necessary. Our family…read morehas worked with Peter and his wife and business partner Kimi in the past. We connected with their son Chad last summer after he took over the family business. Chad and his team came through and did a bunch of work for us over eight days, and for the most part they did it well. The tree removal work was really excellent (and they did a lot of that). The pruning was more aggressive than I would have liked - they stripped my oaks pretty bare, not in a way that did long term harm but in a way that other arborists have commented on negatively and that have left the oaks much less beautiful than they were. Also, and even more importantly, Chad bailed out before completing the project and stopped returning our calls, texts, and emails once he had his check. The work had two phases - the main phase, on our property, and the smaller but most important phase - the light pruning of a neighbor's towering oak, which over 15 years has now almost completely obscured our once-stunning view of Mt. Tam. We made clear to Chad up front that the view restoration was the main reason for the job and the goal that most of the other work was pointing towards. We connected Chad with the neighbors and, though his follow-through was slow, he told us that he'd had positive communications with the neighbors and that they seemed open to the pruning. When the on-site work was finished, it became impossible to reach Chad. We called, texted, and emailed him many times about the view issue and got no reply until 4 months later, when he sent us the final bill for the job. Having had experience with his lack of follow-through, we said we'd prefer to hold off on payment until the view restoration was completed. Chad replied that it would be "silly" to hold up payment over what would be no more than "a couple hours" of work. He said he would comp the work in order to be paid sooner. We should've trusted our gut. You can probably guess the rest of the story. Months of calls, texts, emails, and NADA. Like a bad boyfriend, Chad GHOSTED entirely, leaving our bank account many thousands smaller and our home a room with no view. We really liked Chad personally and gave him so many chances to make things right, and he just dropped the ball and stopped communicating entirely. Chad and his his parents (Peter and Kimi) are kind and lovely people, and it makes me sad to have to write this review, but people should learn from our mistake and not confuse friendliness with professionalism. While on the job, Chad was friendly, ingratiating, and attentive, but once he was off site, he was gone. My advice is be sure he completes EVERYTHING you agree to before you pay your final bill. I hope that he will grow into this job and learn to do better. I really believed that he had that capacity.

Rescued! During a recent storm, Kimi, Chad and their team rescued my elderly parents from a huge…read moreoak that fell that blocked the entrances to their house. Chad came by within a few hours to clear a safe path and then his crew came the next day to remove the oak. Kimi even offered to bring my parents groceries. So kind, efficient and reasonably priced. They made a very stressful situation so much easier.

In recent years, we've used two other tree companies and weren't very impressed…read more So when we needed a big, problematic redwood removed, we tried Mayan Climber Tree Service. From start to finish, they were great! Jason came to our house the very next day, on a Saturday even. He was prompt, knowledgeable, explained everything, and even told us another tree project could wait. Talk about integrity! Plus, he gave us a great price. On Wednesday morning, the crew arrived on time, worked hard, were very respectful of the property, and cleaned up everything. They even took the time to remove some bulky dead roots for us. They really went above and beyond. We highly recommend them and love that it is a local, family business. Thank you, Mayan Climber Tree Service. We'll call again soon!

5 stars doesn't quite capture how fast, reasonable and clean Jason's crew was. They assessed the…read moresituation and got it done. I had a whole stand of cypress and they made it look like it hadn't been cut. Just what i was hoping for.

Responsive, Attentive and Honest! Robert responded to my…read morerequest immediatlely and inspected and diagnosed our oak as being overwatered. He could have easily sold me a "bag of beans" and I wouldn't have known any better. I appreciate that honesty and will certainly be contacting them for any future tree work.

Robert did some work for us in our cul-de-sac and he was over the top terrific!…read moreHe was able to help make decisions on site. Communicated perfectly and showed up on time.

Very careful work, good value, safe, responded to emergency immediately , removed debrisread more

this company is always reliable. Their prices are fair. We have used them for years. The work…read moresafely, arrive on time and do what is necessary for the trees and for safety.

Steve and his team have been out to our property on four different occasions to take down old…read moregrowth pines that the county recommended we remove. Each time, they've done a fantastic job and leave the property looking better than when they arrived. I found that he only recommends work that has to be done - and goes out of his way to save Trees that have a nice life ahead of them. I highly recommend their service.

I was told by my neighbor that she wanted Steve Clement to do the job..I called he came out I told…read morehim the "situation"...and after waiting 10 days he blew me off and said "he can't help" ....it was a touchy situation but ALL PARTIES AGREED THAT STEVE WAS THE GUY...well he wasn't the guy and after making me wait for over a week to schedule a simple tree topping for view... texted me saying he didn't want to top it as it was a "no win for him"... we begged he blocked my messages UNBELIEVABLE ‼‼ I wish my husband was alive....Needless to say I called a 5 star rated Tree company to come out...they will be here Monday I don't need YOU STEVE...you're a NO WIN‼

Dave and his crew did a great job trimming our trees. Dave went over everything we agreed on. He…read morealso helped me with a couple of other things. I am extremely happy with the work and the whole process. I will definitely use this company again. And you should too

I have used David Rivera's tree service for a number of years. His prices are fair, he does…read moreexcellent work, he shows up with a well-trained crew and functional equipment, and does the job. The latest job was during fall of 2020 in the middle of a pandemic. He worked around our frightened tenants with kindness and consideration, and took it in stride when the permit to cut two dead Monterey Pines took FOUR months! I'd highly recommend this company.

Excellent service and very knowledgeable. Really good people and top care of our trees. Some delays…read morebecause they are in such demand but the owners are involved and responsive.

Natalie and Jim have taken care of our trees for years, even before we owned our home. We have a…read morehumongous Cypress in our yard, and there have been several times that branches came down in storms. Small World Tree has always come right away to help us, no matter how busy they are. Not only do they do excellent work and know how to properly care for big old trees, but they've always cleaned up all the debris in our yard, even the stuff that was there before their work. All of their workers are friendly and efficient, and their rates are very reasonable. I cannot recommend them highly enough.

We've been using Bob and his service for years now and couldn't recommend enough. Our neighbors…read morealso work with Bob and his team now. He is as honest and nice a person as they come. He will recommend others, such as Jose, if it is a better option for you. We work with Jose regularly now and he is a skilled and thoughtful landscaper.

Yesterday he told me he set up an appointment for my job with a subcontractor Jose between 1-3pm…read moretoday. When I called to confirm he didn't even have my correct address and asked me to call Jose myself (???). Unprofessional and poor business practices. Would NOT recommend!