Yesterday he told me he set up an appointment for my job with a subcontractor Jose between 1-3pm today. When I called to confirm he didn't even have my correct address and asked me to call Jose myself (???). Unprofessional and poor business practices. Would NOT recommend! read more

We've been using Bob and his service for years now and couldn't recommend enough. Our neighbors also work with Bob and his team now. He is as honest and nice a person as they come. He will recommend others, such as Jose, if it is a better option for you. We work with Jose regularly now and he is a skilled and thoughtful landscaper. read more

Fantastic job by Bob's Firesafe team! The team of five removed several end-of-life massive cypress trees that posed a fire risk to us and our neighbors. The team was efficient, careful and masterful. read more

Bob & team did a great job shaping a massive Douglas fir tree for us. We feel much safer without the overextended limbs, and the tree looks amazing. They restored its natural conical shape. Crew was friendly, respectful, and efficient. Bob was knowledgeable and a pleasure to work with. read more

Bob's Firesafe did an amazing job on taking down a huge bay tree that was leaning over our neighbor's house.  Several friends had recommended them, so I called Bob and he was able to get out the next day. He had some recommendations of what to do to the tree to maximize safety and minimize costs for us. He was really easy to work with and not pushy at all. He was interesting to talk to and he was nice to my kids.  His estimate came in at about 2/3 of what other companies quoted. They started the job just a day or two later, and his crew was just as nice, honest, and competent as he was (shout out to Tony and Manny). They cleaned up meticulously.  I'm already looking at a couple other jobs to hire them for---support a long-time Mill Valley resident who treats his crew well and doesn't price gouge his customers! read more

Bob and his team are fantastic. We have hired them a several times now and always refer them to friends. Not only are they the most reasonably priced tree service around, they are professional, honest and fair. 5 stars are not enough, but I guess they'll have to do. read more

Honestly, one of the worst service provider experiences I have ever had. I only write 5-star reviews as I feel 'if you don't have anything nice to say....', but I feel this is important enough to warn others. Here's what happened: 1- We had been told by SR Fire Dept that our bamboo privacy screen needed to be trimmed and thinned. I called Bob. 2- Bob was strangely flirtatious over the phone which made me uncomfortable, but which I ignored (red flag #1), asking me to repeat my name several times, saying he 'liked how it sounded' and saying 'I must be good looking if the fire dept allowed me to keep my bamboo'. So inappropriate and what does that have to do with bamboo?? 3-Anyhow, I asked he if he could come by for an estimate. He said there was no need as 'they do this work all the time'. He said it would be 'a couple hundred bucks' and that they could perhaps even begin this afternoon but he'd call me back in 15 minutes to confirm. Never heard back (red flag #2). 4- I show up at my house at 4pm to find 2 guys from Bob's on ladders with chainsaws cutting the hedge. The guys then tell me they just started but their truck is full and they will be back in the AM to finish up (red flag #3). I think why did they come by to cut 5' of the hedge if their truck is too full, but ok? Bob then tells me the price is $375. I confirm again that his price includes dump fees. He says 'yes'. 4- I get a text from Bob at 10pm saying that 'actually the dump fees are going to be at least $375 alone' and that the work would be additional. I told him he should know what dump fees are if he 'does this work all the time'. 5- At this point I'm super uncomfortable and ask him not to return to my property. He then says that he fell on a driveway and hurt his knee and that is the reason his quote was inaccurate?? This is no way to do business and was totally sketchy and unprofessional... and that is being kind. A reminder to always listen to those red flags. Don't walk... RUN away from Bob's Tree Service. There are plenty of great, reputable professionals in the area who deserve your business. These guys are a total scam. read more

Bob has been making our property fire safe for several years. He is friendly, honest and reasonable. His crew is incredibly safe, fast, and reliable. I have referred his crew to many emergency tree situations over the past year, and his crew was able to show up on the same day, when everyone else was quoting over a week. We are happy to recommend Bob and his team to all of our neighbors in need of tree trimming and brush removal. read more

Bob and his team were very professional and removed a 70+ foot pine tree from our backyard in San Francisco. It was a really difficult job with tough access and the team handled it with care and as efficiently as possible. While not inexpensive, the price was fair in comparison with the large tree removal companies. Bob and his team are good people as well and would highly recommend them. read more

Service was great. My Tree was infested with Beatles and was dead. This was a 100 ft pine tree that was very heavy. They are pros they took the tree down by meticulously cutting the branches and with ties holding the dead branches and brought to the ground safely. This was a dead tree but very heavy not hollow The tree climber had professional gear on and safety ropes. It took a team of 5 men to cut the branches up and put them in the chipper. The team meticulously cut rounds several inches thick and brought down by safety ropes until the whole tree was cut down. Excellent work and the tree was safely removed. BOB Inspected my property for fire safety and provided me excellent information about fire safety. Bob's passion protecting your property from a fire. Plus hes a nice guy and easy to work with. read more

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Strongly recommend Bob's Firesafe Team as a reliable, honest and fairly priced service. Bob is really responsive, and does whatever is needed to get out to see the property as soon as possible. He is personable and professional, treats his employees well, and really cares about doing the best job. On occasion, when he wasn't able to provide what I needed, he took the time to make great recommendations. He's thoughtful about providing the service needed, with no pressure to do more than is necessary. I've recommended him many times to friends, and all speak very highly of their experiences with him. It's a pleasure to be able to count on someone with great integrity who is all about doing the job right. read more

Heather, who comments above, imply that when Bob said he fell and that delayed his response was untrue. Bob was working on our Mill Valley property doing his usual first rate job and I personally witnessed his fall and immediately went to his aid. Bob is 100 percent honest and efficient. I reaffirm my five star review. You can't please everyone but as can be seen from every other review, Bob's tree service is one of the best in Southern Marin. read more

I have a large, steep 1/4 acre property in Mill Valley and had neglected the trees and brush on the hillside for years - and the MF Fire Dept was getting nervous. Called Bob's Firesafe team - they came up, worked hard and not only cleared all brush but trimmed several large trees on my property, and even took down and removed a massive dead redwood that the Fire Dept was concerned about. I was super impressed by the quality of the work. Bob listened to what I wanted, and he and his team were polite and respectful, and most importantly, did a beautiful job for a very fair price. I'm now proud of how my property looks - groomed and well-cared for. Thanks Bob and team! read more

we have been living in Sausalito for over 12 yrs....& have used several tree trimming services. Bob's Firesafe Team is, by far & away, the best service we have ever used. not only does he show up when he is scheduled but his work is the best & the value is second to none. We lost a gigan oak tree couple of months ago during the middle of the night. I called Bob first thing that morning & he had his team in our yard by 8:30 that morning & the tree was gone in 2 hrs. He's. miracle man & also a pleasure to work with. read more

Wasn't able to use Bob's services for what we needed, but Bob was very responsive and helpful in providing a recommendation of someone who could handle our yard clean up. It is always nice to deal with someone who is helpful even when their service isn't a fit for you. I am appreciative of his kindness and assistance. read more

Bob and his team did a great job clearing the brush at my house, and I am very happy with the result. The project was done quickly and efficiently. And for a good price. read more

Bob was super helpful in helping us figure out what trees were a fire danger. We had a number of trees we also wanted cut back. Bob's team came in right away and within two days the job was done and our place totally cleaned up. Couldn't have been more pleased with the job they did and at a very reasonable price. Bob is a great guy to work with, very accommodating. read more

Bob's and his team saved the day when we has some giant branches unexpectedly fall. His skilled crew knew just what to do. Highly recommend!

Bob and his crew are the best!! After considering several other Marin County tree and brush removal companies, we chose Bob. What a great decision! He is professional, efficient, affordable, and reasonable. His suggestions on what to cut back were very helpful. They did the work in a timely manner and their clean up was spotless. Look no further! read more