$36 flat rate from Waikiki to HNL was awesome. They were prompt and flexible with changing the…read moretime to match our updated flight time. We also used them to go to the children's discovery center and back - would use them again. They were flexible and kind to the kids and reasonably priced. Uber/Lyft maybe a bit cheaper for local rides but we used Charley's bc they were always on time and dependable! And you don't need car seats for the kids bc it's a commercial vehicle - even if Uber/lyft drivers don't enforce that, I prefer Charley's for peace of mind since the drivers do this professionally. Would highly recommend to everyone, including those with families and who like to plan ahead with a dependable ride waiting for you!

We used this taxi service for the first time yesterday and didn't know what to expect…read more Very easy to request a ride online several days in advance. After we arrived at HNL, dispatch was quick once we called in our location after picking up our luggage from baggage claim. The estimated cost we saw online was close to the final price. The driver who picked us up had 40+ years of experience with Charley's. And he was a very nice guy! So lucky he was our driver. When this driver decides to retire, Charley's should utilize this person's experience in training new drivers. I think he could make a positive impact on Charley's for the long term.

These folks are top drawer! Started using them from a recommendation long time ago. Some…read morebusinesses care about customer service; 808 has been honest and competent at all times, even if traffic can make you nuts. Da' bes!

Earlier than expected but very accommodating! Will certainly call them again since Charlie's was…read morenot accommodating at all.

We booked a ride to the Airport with this company and OMG Ive ridden in cars that were in Nascar…read morebut this guy was out of this world. We sped off to god knows where. He had only two speeds fast and tire screeching stop. It was an older van and an older man driving so we went bouncing around like rubber balls in a square box. Now like the starship enterprise we went into warp factor one, add to that he was on his cell phone arguing with someone while looking like he was about to have a stroke! I kept thinking who had my funeral arrangements. Anyway we did make it in one piece even if we all needed blood pressure medications. If you want a pulse pounding trip to or from the airport these guys fit the bill perfectly.

Recently used their services for drop-off and pick-up to/from airport and the driver (Alex) is…read moreamazing. On-time and prompt and the van was clean and spacious for our party of 7. To make reservations, I was in contact with Gina via email. And she was very prompt in replying back. Despite the delay for over 6 hours due to the plane mechanical issues, Alex tracked our flight and was there ready to pick us up. Would definitely use their services again in the future.

5***** We've been using Go808 for several years now and have…read morenot been disappointed. First, e-mails are sent promptly at just about any hour. Information is confirmed along with flight number and all. Confirmation is made 2 days prior. This company will track your flight...it gives you peace of mind that they are watching and tracking your flight so they will adjust for delays (AND early arrivals, for that matter). Today we were picked up in a new Sienna and our driver, Rodney was great! Helped us with all of our luggage (8!!!) to our front lobby. What a great business

Service for airport pick up and drop off is good and decently priced. Staff are friendly and…read moreknowledgeable of the island and events going on. Cash and credit card are both taken and please don't forget your tip!

I've used Johnny Cab for over a decade and their prompt service to the airport was excellent every…read moresingle time. I became spoiled that I was the only customer. Highly recommended.

We used Johnny Cab due to all the great Yelp reviews, but this review is really closer to 3.5…read morestars. Nonetheless, his service was fine, but there is definitely room for improvement and we used another taxi service for our last ride which was a much better experience. We prearranged for Johnny Cab to pick us up at the airport after our flight from OGG to HNL. Unfortunately, our short flight was almost an hour late, and his colleague, Wasa, waited patiently for us until we retrieved all our luggage. His car was on the older side, but Wasa was very patient and an excellent and safe driver. Since our flight arrived so late, it took us around an hour to get to our hotel in Waikiki since we had hit rush hour. Because of this, we of course gave Wasa a very decent tip, but he deserved it due to all the inconveniences our delayed flight created and his professionalism when driving. Because of this, we decided to use Johnny Cab again the next day when we needed a ride from our hotel in Waikiki to our new hotel in Ko Olina. This time we were picked up by Johnny, who graciously came 30 minutes earlier than our scheduled pick-up time at 1:15pm, per our request. Unfortunately, the things I didn't like so much about Johnny was that he drove a little aggressively, almost tailgating another driver. Albeit this driver was in the fast lane, it wasn't something I expected from someone who drives for a living, and we never said we were in any rush to get to our destination. He also got visibly angry at some jaywalkers. I get it, when I drive and people jaywalk and block my car, I get mad too, but I also don't drive patrons for a living. Finally, we tried to make conversation with him, but the vibe overall was really off. It's hard to explain and maybe our personalities didn't mesh, but it was reason enough where we decided not to use his services again for our final ride. The other tax company we used to take us on our final day from Ko Olina to HNL was much more professional. You can see my review of them as well. When booking with this new taxi company, we received an email and text confirmation right after we booked our appointment. We didn't get any type of confirmation from Johnny Cab. Also, with the other taxi company, we also received a link by text so we can track our driver when he was on our way to us. Finally, the morning we were about to leave (at around 5am - our pick-up time was at 6am), we received a final text confirmation that our driver was coming. He even came 30 minutes early. After using the other taxi service, who charged the exact same price as Johnny Cab, I definitely won't be using Johnny Cab again and would rather use a more established and reputable taxi company. I think Johnny Cab is just a 1 or 2 man show, while the other taxi company has a fleet of over 100 taxis. Maybe we just got a good driver for our other taxi company, but they just seemed more professional overall.

Elite Town Car Service came through when I needed it the most. I had to make a last minute booking…read morefor my family to get to and from the airport. I needed a car seat and large enough vehicle. Driver named John took care of my family. He patiently waited for them, helped them with all the luggage and even helped them unpack at our home. It was a late night arrival, so everyone was tired. But the service was superb. This company is honest and every person we interacted with was kind and understanding. 5-stars plus. If you really want a VIP experience, look no further. Can't thank them enough for taking care of my family.

I hired Elite 3x times on 6/8, 6/12 & 6/15 for pickup services from HNL to hotel for my grand…read moredaughter and her friends grad vacation, plus trip to Kualoa Ranch, and they came through for being on time plus being so safe & professional. First independent trip for them. I appreciate also communicating with Gary, scheduling each trip no matter what time of day/night I called. Highly recommend Elite and I would use them again anytime over Uber.

Very professional and reliable service and pricing is better than uber. Can book airport service…read moreonline. Thank you Lee!

TERRIBLE driver of gray Kia WXE777. Cut lanes illegally over solid line. Tailed my car on the…read morefreeway. Drove next to me, STUCK HIS ARM OUT OF HIS WINDOW AND GAVE ME THE F FINGER. Driving a taxi, ride share or any other type of public transport is a profession. Drivers should be professional and abide by the laws and refrain from road rage

Per 1st phone conversation with dispatcher, she can request for sedan and suggested I could call…read moreback at 9:30 am if no sedans were available. At 9:30 am, my reservation changed to open for van or sedan. 1st driver C came in a van and didn't park close enough to sidewalk. My sister had to use her step to help mom into van. Driver drops us at Queens POB III. Per 2nd conversation with dispatcher, she requested for sedan which was pretty high. Driver D didn't have step stool so I helped mom into car. She asked us which route that we wanted to go. When we arrived at home, she helped hold my mom's wheelchair. It is sad that taxi cab companies may not have low sedans to accommodate elderly with disabilities.,

Literally my dog and I almost got hit by one of their drivers because of negligence. In MY parking…read moregarage. You need to tell them to look at their blind spots/ check behind them. That could've been a kid. When I called them they said that the driver said it was "too dark" That "is the driver was closer to hitting my dog than me and we'll both of you seem okay." You guys are insane.

Per telephone conversation with employee, they weren't able to let use their sedan because of…read morewhatever issues they have. I asked how is mom able to go on their van. He didn't want to continue our conversation.

The driver-- a professional driver that can't modulate the throttle to maintain a constant speed is…read moreprobably not good enough to be. A professional driver. Safe, probably. Comfortable, absolutely not. Pony, you need to vet your driver through a techniques and skill based evaluation process too. I want to vomit

I absolutely live this taxi company because it comes to Papakolea so fast and the drivers ate the…read morenicest. I only call them if I need to get somewhere.

I called and asked how much it would be for 15 miles and they said around $40 which was similar…read moreprice with Uber. It ended up $62 because they use meter. And the driver demanded for cash which I didn't have. He said there is 5% charge for using credit card and I was never informed about this. They should have told me how much they charge per mile and time so I can have better estimate. If I knew it will come out over $60, I would have never asked them to come pick me up. It looks like they over charge people because they think everyone is tourists here. NO TIP taxi but has higher cost already.