very helpful staff and great selection of birthday and Mother's Day cards, witty and interesting, not just plain fare. Will definitely go for all my cards needs. read more

The craft, card, gift, party supply, stationery and more store you'll definitely want more of. They have a cool layout that feels both organized and whimsical. It's a mini boutique craft store and the Fairfax location is one of my favorites. You can find all the school supplies, cool totes, some bags, limited clothing items and even sewing kits here. While they don't carry sewing machine or any kind of small office/craft room furniture they have more than you can imagine even some plants on occasion. The employees here are friendly, mindful, and helpful. They have great deals in the store as well as online for a lot of cool DIY, seasonal and special occasion needs. I stop in once in a full moon to seek out birthday presents, novelty items and and sales on arts and craft supplies when I'm feeling extra creative. Easy parking in a shared lot with Mendocino Farms, Trader Joe's a miscellaneous others on the westside of Fairfax Avenue/3rd Street via Gilmore Station - which is also apart of the Original Farmer's Market directly across the street. Open all days of the week as early as 10 am most days and as late as 8pm during the week with shortened hours on weekends. read more

This place has my heart!! As an amateur crafter (card making‍) I love the ease their paper bar offers. Yes, I have a ton of different weighted papers and could easily make my own cards but there's just something about having pre-made cards and envelopes at the ready. The staff here clearly loves what they do, as well. Always friendly and they never miss an opportunity to greet me whenever I pop in. They let me leisurely browse and just quietly make themselves available for any questions or to offer knowledge about discounts or promotions. I especially look forward to their holiday colors. Poinsettia, I'm taking about you! read more

Paper Source - Paper bar sale! - Cards & Stationery Near Me - Los Angeles, California

Absolutely the WORST CUSTOMER SERVICE at opening today! The sales associate was a disgrace to the Paper Source brand. She was unwelcoming, offered no assistance, and honestly should have called in sick. read more

This store is in a prime location by farmers market which is why I think it's still in business. Paper stores like Papyrus have gone by the wayside even dating before COVID. There's stuff besides paper products here, mostly gag gifts and related stuff like books, mugs, planners, etc. You're bound to find something in here but it'll cost ya. I am aware brick and mortar shops have to charge more but I do kinda expect someone to acknowledge me while I'm in the store if that's the case. Oh well. Might've just missed the one customer who planned on writing a review. I like the selection but can't see paying twenty bucks for a pack of ten cards. Yes they're cute, but everyone is suffering in this economy. I might as well just buy ten individual greeting cards at that price. There's markups and then there's just too expensive. This spot is too expensive to me. I hope it stays in business but I just don't have the extra dough for non necessities. As long as they are in Grand Tourist Station district they'll be ok without me. read more

Paper Source - Cards & Stationery Near Me - Los Angeles, California

I went there during the holidays. They didn't really have much of a variety. I was looking for some Jewish Hanukkah cards. They had a small selection that was pretty nice for $15 -20 wow l should make my own that's per card double the price they were only 2 customers in the store. I didn't received any customer service l didn't see any one for help,I proceeded to go to the cash register, the lady cashier was nice to the customer she was helping, My turn she refused to acknowledge me didn't want to address me by any means necessary she was disgusted l was in the store l get it ! As l proceeded to pay she just rang me up & still refused to address so I just walked out the store, knowing that she did not want me in there nor did she want me to make any purchases she totally ignored me I'm born and raised in the neighborhood a native that's not a reflection of the neighborhood obviously she's from somewhere else but no wonder the store is always empty and I'm sure they didn't have many customers for the holidays the bottom line their going down with the selection that they have so it's definitely a no for me to support they don't need any support from me after reviewing several other comments there are several customers that have repeated the exact same comment I made be aware before you spend your money read more

I live in the neighborhood and I've been coming here on and off for years. It's always been a fine experience but the last few times, have been marked by the rude, condescending and passive aggressive behavior of one employee, Jackie. In the past I've been ignored by her, received curt non-answers to questions and just been given the cold shoulder. Went in today and she gave me wrong information on a box's measurements then disdainfully slapped down a tape measure when I asked if they had one. Overall, she continued to be ridiculously hostile, passive aggressive and unhelpful. I understand not everyone wants to work with the public but her loathing of people who come into the store is palpable and she makes sure that you leave feeling as miserable as she is. Avoid this store at all costs as long as this incredibly grim person is working there. read more

I was looking for a place to wrap my Christmas presents so I went to Paper Source. The staff was beyond helpful and friendly. They had a great selection of wrapping paper and ribbons. I would consider it a great value pick if you're low on time. They had my gift wrapped within the hour. Very convenient. Overall great experience!! read more

Paper Source - Wrapped Christmas Present - Cards & Stationery Near Me - Los Angeles, California

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I have been coming here for a couple years now and the selection is decent but the staff is unfortunately not friendly. The male employees especially border on rude at times. I have never had this experience at other locations. read more

I came here on Dec 9th 2023 in a hurry and as soon as I came in a very nice lady came and asked me what I needed, I explained her I needed a wrapping service and Michelle stepped in, she made sure I had the right paper and ribbons and took care of my gift wrapping, I am super thankful since I'm leaving the country for the holidays and I needed my gifts wrapped, thank you so so much Michelle!!! read more

Terrible experience. You can find the same stuff cheaper online. I came in and the 2 girls at the desk where the most unprofessional , rude , immature and childish employees. What happened to customer service? Sad because this was right to the street and used to enjoy coming in but will no longer support this place. Like i said, You can find the same products and items online for WAY cheaper. Not worth the trip for such a bad experience. I have emailed and called about my experience and there was no response, i was ignored and it didn't matter. I hope this place gets shut down. read more

Great customer service by Scandinavian associate! Nice selection of black and gold cards, as well as blank birthday cards.

This store has great products, although incredibly expensive. They have so many pretty wrapping papers and stationary to wrap a gift beautifully. I've been going to this store for a while and have always had overall pleasant experiences. But there's always a sense of arrogance from employees. I look young for my age and profession -I am a nurse- and am treated without a certain level of respect I see them give other customers. I will give them kudos for following decent safety protocols, besides their staff VIOLATING people's personal space. My brother visited the store for the first time and he was met with an even lower sense of respect- a sales associate snatched wrapping paper rolls out of hands. This is during a pandemic, mind you, so the violation of personal space is completely inexcusable. Also, she proceeded to ASK another customer if they wanted to have her take his wrapping paper rolls to the front. She then proceeded to follow my brother to around the store, or perhaps the better word is stalking. The same sales associate came so close to us as we were browsing and led another customer through our path with no excuse or politeness. Their products are nice - albeit INCREDIBLY overpriced- but after this experience, they no longer have my business. *When calling the manager the next day, he was incredibly dismissive and essentially pushed my complaint aside. The products are great, the staff is disreputable. read more

Really amazing selection of quality, beautiful store. Decent parking, did I mention beautiful products. Paper, wrappings, ribbons, bows, arts and crafts, etc. Love this store. Had been meaning to stop in a long time ago. Will be ordering my stationary from here. Pens galore, gift bags, cool tape, mounting for photographs, Oh and they are pet friendly, as long as they are well behaved :) read more

I am a huge fan of pretty stationary/cards/paper and Paper Source is definitely one of my favorites, in addition to Papyrus and some of the local spots I go to in LA. I stopped by today to look at some custom invitations. They offer a huge selection and have examples on the wall for inspiration. The staff was incredibly helpful and answered all my questions. They were all so nice and friendly too!! For custom invitations, make sure to make an appointment! The turnaround is approx 1 month! So plan ahead and don't procrastinate like me. Yes, it can be pricey but you get what you pay for. The cards/invitations are very high quality and fancy, which I love! I'll probably make an appointment and return once I'm ready. They also validate parking which is a huge plus in the area!! read more

I absolutely love this place! I'm a creative writer and I love all things related to paper, journaling and paper crafts. Frankly, I don't know what I'd to if this fun place ever left us. You really have to be careful when you browse here because you can easily become addicted. They have a wide range of interesting items of all sizes here, and an eclectic selection of other fun things for crafters. So, if you're out and about and looking for a place to get lost in stop by and...enjoy! read more

They didn't send the correct number of cards (1 short). They also didn't contact me about a border I chose that ran over print on the sides. I've written them twice - no response. I won't use them again . read more

Props to the uber friendly lady who put up with my mums anti-holiday attitude today. Haha nothing says Christmas to my mother like "I hate the whole thing, but I had an aunt send me a really bitchy card this year; so I figured that I have to deal with this shit." Well, I am a lot more festive than her. I love the whole Christmas thing, the whole Chanukah thing, the whole anything that will get me a present! The wrapping paper in this store is amazing. I wish I could have it all. Seriously. Cute little owl wrapping paper, delectable baby shower wrapping paper, and for my dad - beer themed wrapping paper! haha it was great!! The only downside is once you've spend the money on all the cute wrapping paper and artsy fartsy cards you have like no money left to buy a gift lol! read more

Paper Source - The coolest wrapping paper ever - for $3.50 a sheet it better be! - Cards & Stationery Near Me - Los Angeles, California

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I love this unique store. It has a quality all its own. And it isn't that expensive either. If you have kids and want to teach them how to keep a journal, then this is the place. read more

DO NOT... repeat... DO NOT... give this company your e-mail address. Unless you want your in-box to be FLOODED with a non-stop, torrential, cascading waterfall of worthless e-mails and sales pitches. It goes WAY beyond marketing or salesmanship.. it is flat-out harassment. read more

Sam is the best! He spent about 30min helping me out! He's legit awesome! I'll come back just to get his help. Thanks you!!

Great selection of cards and stuffed animals. Great customer service. If I need more cards in the future, this is the place to go! read more

"Do Something Creative Everyday." ® Paper Source Mission. It's hard to believe this business is a chain with fifty locations nationwide and eight, right here in SoCal, as the feel is more of a one-of-a-kind boutique. Sales associate, Barbara told me about the founder, Sue Lindstrom, "a woman who was delightfully obsessed with paper and inspired by traditional Japanese papermaking artistry http://www.paper-source.com/cgi-bin/paper/about/index.html " Such vision and growth blows me away. Way more than fine paper, you'll find greeting cards, stationery, gift items, invitations, stamps, stickers, unique packaging and exclusive kits http://www.paper-source.com/ to awaken your inner artist. Barbara even demonstrated how to stamp then emboss a note card for the ultimate personal touch. Paper Source also offers classes on crafts like bookbinding. Don't wait for the official grand opening, Saturday, July 28, 2012 http://www.paper-source.com/cgi-bin/paper/locations/ca_los_angeles.html go ahead, get creative now! Park in the Gilmore Station lot, one hour free with validation. read more

Paper Source - Park in the Gilmore Station lot, one hour free with validation. - Cards & Stationery Near Me - Los Angeles, California

Cashier walked to the counter where I handed her my card for purchase. She didn't make eye contact and helped another customer before me. Embarrassed, I stepped back and waited my turn. She did not acknowledged me for what felt like a century. I placed the card on the table and left. It's okay, that $6 card was mediocre anyway. I recommend training your staff to say "I'll be with you in a moment". It goes a long way. Unless the point is to hire arrogant workers. read more

Since the Gilmore Station only has one hour free with validation, I rarely stop at Paper Source since TJ's, Mendocino Farms, or Peet's are my priorities. They have cute seasonal and holiday display tables that provide great gift ideas. As the name suggests, it's a great stop for paper and stationary. I tend to browse than buy anything. I always check the sale and clearance section which includes 50% off items. I love mason jars that I could not resist buying a six pack of blue pint sized jars for $7 which are about $12 elsewhere. Now that the holidays are coming up, I will stop by more often. read more

Thank you Paper Source, your customer service is amazing!!! It's 7:30pm (30 min. Before they close) and I'm frantically printing out the seating cards for my wedding- which I was leaving town for early the next morning. In the middle of printing (and packing) I realize the 25 pack of cards only had 22- and I needed the three extra. I called paper source and they were really nice about giving me 3 extra cards. When my husband arrived up to pick up the cards (I was still at home DIY'ing), they sent home home with about 6- just in case something went wrong. They literally saved us that night. And look at the envelope they put it in!! Seriously cute- and such great Customer Service! read more

Paper Source - Cards & Stationery Near Me - Los Angeles, California

This the most understaffed, expensive and utterly terrible wrapping store on the planet. $39.00 for a white cheap box, a neon ribbon.... I had to buy the roll and ugly tissue.. I was stuck and had to get my gift wrapped. This is my second horrible experience at the paper source! Never Again read more

Small store but there's a lot in it! One wall consists of cover letter paper (10 sheets/pack for $3.50-6), regular text paper, envelopes, etc. in a spectrum of colors. Another wall is filled with an assortment of handmade cards. I walked in with an idea and a question. None of the staff noticed me perusing around the store with a quizzical expression, but as soon as I flagged someone down, I got all the help I needed. Luciana took my idea and ran with it. She showed me how it would look and how it could be even better. I left the store a happy camper with a better idea and a mission. Parking is in the rear lot. 1 hour free with validation. read more

I am sure there are other places I can go to for the same items but I frequent this shopping center so Paper Source has by default a place where I get my speciality papers and basic supplies. Five stars strictly for the great customer service I get here. A couple of dozen visits with superb customer service warrants a five star rating. Thanks, Paper Source. Oh by the way, don't lose the parking ticket ($50+ maximum fee for lost parking ticket) and make sure you get it validated. read more

Kelly Hull is a rock star. My gifts were wrapped to creative perfection. Suitable for a movie star!! Amazing customer service from every angle. Thank you, Happy Holidays! read more

Paper Source - Beautiful gifts wrapped by Kelly Hull at Paper Source! - Cards & Stationery Near Me - Los Angeles, California

I came here looking for envelopes and thank you cards to send to an interviewer and found exactly what I needed. The staff was super helpful and gave me his insight on good color combinations, and was very patient with me even though I was taking ages to decide what I wanted. He also volunteered information on which colors (the darker ones) would require me to use a white/different colored pen to write on. They have a huge range of plain cardstock and envelope sizes and colors to suit your every need! Even if you aren't super crafty, I find that picking a thoughtful color combination stands out a lot more than getting a pre-made card. I also want to thank the staff for letting me sit at the shop to finish writing my thank you cards!! There is a USPS postal office right across the street too so you can mail your cards there if needed. I'd recommend coming here over buying pre-made cards for any occasion. They also offer card designing sessions if you are looking to customize a set of cards for wedding invites, birthday parties etc! read more

I ordered a planner and two other items. One item arrived but not the other and not the planner which I really need. I have called, emailed and asked for a refund numerous time. NO RESPONSE The worst customer service. How do they even stay in business? Now I will have to take it up with the credit company and waste more time. Save your money and don't shop on-line with this merchant. read more

Kelley is amazing!! Thank you Kelley!! I know my S2B will love your bow. I just hope I don't mess it up!! read more

Just left the store and I give it a very poorly earned C-. I was greeted upon entry and it pretty much ended there. Any question I asked was just a regurgitation of what I already knew. The associate whose name starts with a B, was quick with her short answers--which I guess is fine, but yeah. Me: "Do you have this book in a sample?" Her: "No we don't" /End-Scene She also seemed slightly annoyed when I asked her about the stationery. Again, whatevs. Then I asked an older woman about the colors of pens...again, the rude associate standard answer: "Everything we have is on the shelf". Oh well. I was getting tired of the tone of responses. It makes people seem unknowledgeable and looks bad overall. Overall I spent maybe an hour in the store since I love stationery and cutesy things, and I think it's the only kind of place close to where I am. As far as the selection, it's cool and expensive (normal), but they don't sell pens/fountain pens so don't come here looking. Kicker: Not 45 minutes after leaving the store, the paper bag's handle broke off, the bag spontaneously combusted and all my cute goodies fell all over the ground. I went back to the store (closed for a few minutes by now) and knocked; I showed the associate my busted bag through the window, and she came and opened the door a crack and handed me a new bag. Like she was doing me a favor! Cracking that door pissed me off, so I told her they needed a new manufacturer. She simply said "sorry". Because the staff was so blah and rude I will not be returning. I'll buy online. read more

They have a nice selection of scrapbooking and card making supplies but I was hoping they had more. Kind of pricey for some items which you could find at JoAnn's or MIchaels for less. The staff was helpful and you get an hour of free parking. read more

Adorable little shop for all your stationery/gift wrapping and scrapbooking needs. They have everything from cute decorative paper, wedding invitations, greeting cards and just the cutest gifts! Great selection of high quality and unique products. I feel like I could spend hours browsing in here and end up leaving with a hole in my wallet! Also, the staff here are super friendly and very helpful. This cute shop is tucked away in the Trader Joes and Mendocino Farms plaza. Don't forget to get your parking ticket validated! read more

Used to love this place but have repeatedly encountered rude customer service by the employees. I also bought a candle from them today and unfortunately it fell out of my bag in the parking lot and shattered. I asked them if there was anything they could do about it and the manager was cold, distant and said there was nothing she could do. I totally understand her side but also would have loved to hear an inkling of empathy. As someone that was in retail management for years, I find this surprising and disappointing. I don't expect a free replacement, but I would have happily bought another had they offered a discount (nothing huge just something) but all she said was "there's nothing we can do". I will not be returning, extremely disappointed. : ( read more

Helpful and friendly staff. Great selection and always beautifully merchandised. I came for a birthday card and then decided to have them gift wrap the gift as well. There were three employees on staff at the time and we chatted and laughed the whole time. Not only does the gift look awesome for the party tonight but I had while waiting. Highly recommend. read more

Paper Source - Gift wrapped birthday gift from Paper Source. - Cards & Stationery Near Me - Los Angeles, California

Very professional and pleasant at the same time. These guys rock. Highly recommended. Excellent selections and great service. We will be back! Thank you so much guys read more

Paper source is one of my most favorite stores ever. They don't just carry paper products, they have adorable gifts as well! I buy all my cards here and even though they are pricey, I think it's worth it for a thoughtful greeting. This location is a little smaller than the other locations I have been to. They have a pretty limited selection of cards with what seems like 50% of their stock being "thank you" cards. However, they have a decent selection of gift-wrap and calendars. Plus, they that have a parking lot with validation. read more