I've had a few issues with this restaurant in the past, but I've let them slide. Yesterday I ordered a large barbecue chicken original crust pizza. It was actually my birthday and I received the pizza for a total of $.50. I thought what a deal and I was so happy not to have to think about dinner much further. However, as I drove home, I noticed something in the plastic wrap of the pizza. There is a fly, caught in the plastic wrap, crawling all over the pizza itself. I immediately called the restaurant and found out later that I was actually speaking to the manager. I said hello I was just in there and picked up a barbecue chicken pizza and I noticed a fly that is called in the wrap of the pizza calling on the pizza. This managers response was so you're not gonna eat it. He wasn't joking. He wasn't kidding around. He was asking a serious question. I said do you think I'm going to eat this pizza says he really didn't know. I said forget it. I'm not dealing with you. This doesn't make sense. Why would you ask me if I wanna eat a pizza with a fly calling all over it stuck in the surrender wrap? I did not know he was the manager at the time. I went back in to speak to the manager the following day and discovered that that particular person was the manager. He thought that the question was perfectly acceptable and it was a good question to ask, however I think it's the stupidest question to ask when , at least in America we do not usually allow flies to be trapped into our food before we eat it. His response simply been. I am so sorry to hear that. I will make you another pizza. It will be here when you arrive. Never should have asked me the question if I was going to accept it as is. read more

Papa Murphy's - Papa Murphy's pizza with fly stuck under plastic wrap!!!! - Pizza Near Me - McKinney, Texas

BEWARE!!!!! Ordered a pizza tonight to be delivered. It never arrived. Called Jackson at the store and he said sorry can't do anything about it. I asked for management. No they are not here. Could not even give me the delivery service that delivered it. I asked for a refund He said you might get it in 24 to 48 hrs. I will never ever order from here again. Total scammmmmm!!!!! 0 stars read more

We have ordered here many times, getting the same thing each time - Papa's Favorite and a Mediterranean​salad. The pizza was great, as always. The salad, which is usually fresh and tasty, was awful! The lettuce was brown, some actually slimy . read more

Papa Murphy's - Bad lettuce from the Mediterranean Salad. - Pizza Near Me - McKinney, Texas

This Papa Murphy's uses Uber Eats for delivery, so I decided to order from them on the app. I ordered well-within their operating hours and expected no issues. To my surprise, the restaurant arbitrarily cancelled my order. No reason given. They're only excuse for themselves... "sorry". Cool. They must not need the money! Good for them.! Please do this restaurant a favor: Don't order from them. Don't visit the store. Don't eat their product. They don't need the money. And apparently providing THEIR ONLY PURPOSE ON THE PLANET, and on a Friday nonetheless, is an inconvenience. Let's do them a favor and make sure they get their wish... and go out of business. Avoid this place like the plague. The WORST customer service in town. Bye. read more

Horrible pizza quality... order a large pepperoni pizza. It was the thinnest thing I've ever seen no sauce BARELY any cheese. It was pathetic.... read more

This is not a review of the pizza bc I haven't tried it - because I called to ask how well the pizza does in the freezer. The man on the phone said, "It's pretty good, I guess." I asked if it was better than 'pretty good' before it was frozen. "No, I don't think so." Based on the employees opinion I decided not to try it. read more

I loved the crust less pizza. I got the papa's favorite minus the black olives and substituted for double mushrooms. I also go the salad to go along. It totally satisfied my pizza craving and eliminated the guilt. I'll definitely be coming back! read more

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Mmmmm. I never thought I'd get into this whole "take and bake" on your own thing but now that I've tried it I'm hooked! Pizza delivery chains completely rip you off for what they provide you, and they upcharge you because they bring it to your door within an hour. I can almost promise there is a Papa Murphy's less than an hour drive from you, and the quality and cost is well worth it. They offer a variety of toppings including an olive oil & garlic coating on the dough instead of pizza sauce (they still have your sauce if you want it though) tons of great toppings and incredible deals. How does a $9 large pizza sound? With three toppings? All fresh ingredients? I thought you might like that. They also have great cheesy bread, a dessert s'mores pizza that is fantastic (and a crowd pleaser) and a "cinnamon wheel" that is basically their version of cinnamon rolls and is AWESOME for breakfast. What's so amazing is that you just get used to spending $20 on a pizza, but it's not necessary! You CAN get amazing pizza for less, you CAN bake it yourself to your satisfaction, and you CAN swing by your local Papa Murphy's to try. Make sure to ask for coupons because they always have some great deals, including text deals sometimes. Great way to save even MORE money! Plus the staff at this location is super nice and will make sure you get the best deal. read more

Papa Murphy's - two cars parked in front of a pizza shop - Pizza Near Me - McKinney, Texas

Absolutely horrible customer service. My husband ordered a dairy free pizza and a regular pizza. The "dairy free" one had what looked like Alfredo sauce in it. He asked what was in the sauce and was told he'd have to look it up online. When he emphasized the importance of it being dairy free, he was told "it's not our job to know your dietary needs." They did not offer to make him a new pizza or do anything to resolve the situation. read more

Absolutely the best location in town. I tried the other location in Mckinney and the service sucked, but Rachel and her crew here know me and make my pies exactly as I ask each and every time. Super clean, fast and convenient and there is always coupons in the local paper. Just give the coupons to Rachel and she'll pull out the best deals. Love this place! read more

Papa Murphy's - Get the Thai chicken and have Rachel add extra sauce. It's the best! - Pizza Near Me - McKinney, Texas

Horrible experience, called in around 11:30am and set up a pick up like we normally do for Halloween pumpkin pizza, and a few other items. Plans have changed with the kids so we tried to call and move up our pick up time. Couldn't get through so we went to ask in person or see if it was ready around 5:30pm. Got here and had a "manager" who either doesn't like her job or is having a bad day, completely rude said "you're lucky I'm giving you the pizza". Never going back, horrible service. She ended up taking the pizza back and asked us to leave. Never had such a horrible experience. She refused to give her name and said they were independently owned read more

So it's the day after Christmas and I'm working from home... I decided to order online. So I ran to the grocery store then to get my dinner... so as I walk in no one greeted me first of all... the teenager standing at the counter was eating a pizza behind the counter..... red flags. So I told him I had placed a order online and he showed me where my pizza was so I grab my pizza off the tray and it was made completely wrong. So I ask to talk to the manager... she come from the back and asked me what's wrong so I told her my food was made wrong and I told her unprofessional it was to have her team on the front counter eating while customers were approaching. She had a attitude from the moment I talked to her and still re-made my pizza wrong. I don't recommend this location, very unprofessional and unsanitary! read more

We've frequented this place for many years, and the pizza and service has been pretty good. But tonight (5/7) a certain arrogant cashier denied my husband his long-honored veterans discount of 10%, demanding proof, which was shown originally when it was instituted a years ago. But the cashier actually smirked, was rude, and humiliated my spouse in a crowded store. My spouse is always very polite and, alert, and never raises his voice, so he did not provoke this kind of treatment. This cashier showed obvious contempt for seniors. My husband felt so mistreated, he left without his pizza, and doesn't want to return. So the cashier is alienating long term customers. Management needs to make sure to weed out the misfits, and hire those who actually like and respect others. read more

Purchased the chicken artichoke spinach pizza recently and was very disappointed. It used to be very good with decent amount of toppings spread evenly and lots of flavor. But this time the toppings were clumped in a few places. And we found only about 6 thin strands of artichoke on a family sized pizza. It's the artichoke that gives the pizza a special zesty flavor so the pizza was flavorless. And I wonder if the sauce was also changed to be very bland. Bacon sprinkles were thin and crumbly -- smaller than bacon bits. Thin crust was good but the rest was Hugely disappointing. read more

Staff was yelling and cussing beyond belief - got back in car and left. Use to be ok. I think they have new owners.

My pizza was perfect. Great thin crust. Lots of topping. It baked perfectly and so scrumptious. They were such a friendly delightful young crew. I don't know why this place isn't busier. Yes it costs more than Walmart or Kroger but it's definitely worth it. Support this local franchise! read more

A bit bummed our stuffed crust ( ordered ahead online) was just a ton of crust and no gooey surprise inside. Treat meal was lacking the cheese I was craving read more

This is a nice spot. The staff are really nice. They are on time with your order. They are observing safe distances and practicing great hygiene. Thank for all that you do. read more

Clean, conveniently located and always on time/accurate with the order. Things can get a bit pricey for a pizza that you need to make yourself, and running the oven in the Texas summer can be a bummer. Ingredients are fresh and high quality compared to normal pizza shop takeout. My only issue is that getting the dough off of the packaging can be a bit rough because of how sticky the dough is, You have to reshape it back onto a pizza sheet. I've had to run on the high side of the instructions regarding cook time to avoid gummy crust. Definitely sign up for their specials and watch for the coupons. I can't imagine paying full price here. read more

Been an absolute favorite of my entire family for 20+ years! Love the one on Hardin in McKinney, Texas read more

Awesome pizza! I don't mind baking it in my own oven because I can cook the pizza exactly how I like (more on the less-crispy side) and the ingredients are so fresh which make it at the top of my go-to pizza list. Seriously, the quality is on the high side and I couldn't make it better myself. My all time favorite pizza is the stuffed crust all meat pizza. Just the large size could feed a family because it's so filling! They also have deals going on every Tuesday so be sure to check on those if money is a factor for you. Also you can sign up for emails on their website and they'll send you coupons which is what I use. read more

We've gotten pizzas a couple of times from here, and they've been excellent. Follow the cooking instructions provided, and you get a perfectly crispy golden crust, every time. One thing that's a big deal to me is that their pizzas aren't swimming in grease like all the other pizza chains! The kids' pizza is a kit for them to make their own, which our daughter loves. My husband goes in to grab them, and he says the staff is very friendly and courteous, and the restaurant looks clean and has good safety measures in place for COVID. We will definitely be back again and again. read more

they take care of you...there often enough that they recognize me. It's' quick in and out and enough options to satisfy the family.They're good about special requests. Get the cookie dough and have fresh cookies for the week (if they last that long!)...make a few in the toaster oven. read more

Love their gourmet Vegatarian pizza but with regular red pizza salse! It's so good! Glad I tried it!

Papa Murphy's is better than chain pizza, but not quite as good as authentic boutique pizza. At about 12 bucks for a large, it's a good value. They literally make the pizza in front of you and wrap it up in saran wrap with some sort of plastic looking disc. This keeps the pizza from folding in half while taking it home. When I got home, I was surprised that the instructions said to keep the pizza on this papery/plastic disc while baking! Strange indeed, but 20 minutes later...was so good and the crust was perfectly crisp. Not bad, not bad at all.... read more

Had one of their Papa's Favorites (or something like that) - basically a Supreme Pizza. and WOW was it good. Really good. Just wish this location was a little more convenient to my work. read more

Solid pizza, excellent value- especially their own combination pizzas, like the Cowboy & Murph's Combo- tons of toppings. I don't know where they find these fresh-faced, friendly kids that work for them, but they are always in great spirits, which makes me feel good about buying pizza from Papa Murphy's- they must be good to their people. read more

Made to order pizza is great. The pizza is always very good and there are plenty of toppings on the pizza. Get plenty of coupons in the mail which is very nice. read more

I love Papa Murphy's. You can pop in and grab a $5 large pizza that is either cheese, pepperoni, or pepperoni and sausage. Then all you have to do is put it in the oven for 12 mins. and it's ready to eat. Their ingredients are very fresh and you can have them make a specialty pizza right in front of you. Plus, the staff here is so friendly and helpful. They even helped me carry out pizzas to my car when I was having a party. If you want something quick and easy for dinner, this is the place to go. read more

This is my second time trying Papa Murphy's! The quality of pizza is very good and the service each time was fantastic. So friendly and helpful. I will think twice before I order delivery! read more

Got the Friday $5 special which was a large sausage pizza. It was very good and it was gone quickly.

The take n' bake pizza thing can be convenient, but I just really don't like the pizza here. All I think of when I think of Papa Murphy's is: VERY BLAND CRUST. read more

Hands down this is great pizza, and the take and bake allows you to cook it at home when you're ready. Their deserts are well worth it for those who enjoy the sweets. I like the "Mini Murph" pizza's for kids. They're small, individual sized kits that the kids can make themselves. I take home a few at a time for heating and eating myself, the size is perfect for an individual lunch or late dinner. read more

The large, regular crust pizza was a disappointment, The crust was very bland, almost cardboard in texture. We tried this pizza when it first opened, the crust then was far better. read more