User interface on the website is reminiscent of what you would see in the 1980s. The only thing they're missing is a dancing baby and a scrolling banner. The payment page kept failing and reloading blank. I had to input all the required information 4 times before the useless interface actually accepted it. Honestly if my daughter, who's been out of town for a few years, didn't specifically ask for Marco's we'd be eating food from literally anywhere else or home cooked... read more

If I could give this place zero stars, I absolutely would. I called and placed an order at 10:44 AM for a small pizza scheduled for pickup at 11:30 AM because I was taking lunch to my kids' school. I even showed up at 11:39 AM, giving them an extra 9 minutes just in case. Guess what? Nothing was ready. The young lady at the counter told me there was no order ready and then said the manager was out doing deliveries. At that point, I only had 15 minutes left before I had to be at my kids' school. Because of their incompetence, my kids did not get lunch. To make matters worse, instead of apologizing, the when I called to speak to the manager, he actually YELLED at me. The nerve. This was my first time ever trying this place, and I was attempting to give them a chance. What a mistake. This establishment is unprofessional, disorganized, and incredibly rude. The manager/owner is not a nice person at all and clearly has no idea how to treat customers. Rather than taking responsibility, he chose to be extremely disrespectful. I will never be coming back. I should have stuck with Papa John's, where I usually order and actually receive decent service. Save yourself the frustration and go somewhere else. read more

This location used to be ok but now it's mushy pizza. I would stay away I'm sure it's a management change cause they used to have a good pizza read more

Terrible. Cheese was like rubber. couldn't finish one slice. Waste of money. How can they mess up a plan cheese pizza. Very disappointing. read more

Marco's Pizza - Pizza Near Me - McKinney, Texas

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After not having been to a Marco's in many years since there haven't been any close to us, we ordered one last week from the Ridge Road location in McKinney. The young man taking orders was great, as was the pizza. We ordered it again it tonight online (Wednesday Survivor pizza night) and pizza was awesome. read more

I always liked Marcos Pizza and always order it but the staff at this location are not the brightest . I went in and said my name 3 times to a clueless woman . Then she gives me the wrong pizza. What is wrong with you woman ?? My name is April not Allison !! read more

it's a shame to see this location go downhill, they used to be good when i was little but now the ingredients taste old, not the way they used to be. Shame on the manager for cutting corners by shortening the staff, they're overworked and tired and can't get things right because they'll only have two workers. I don't care if it's the middle of the week and things are "slow", you know well enough that there are random rushes during the week and should always be prepared for that. Do better for the customers and your employees, shotty manager. The storefront itself it's fine and clean, nothing wrong with that. read more

I've been coming here for years but since ownership changed it's been going down hill. Short staffed, terrible customer service. I had been here for 5 minutes waiting to pick up an order of cheesy bread that I ordered 30 minutes earlier before they realized they had never started my order. Worth the drive to use the other store on Ridge. read more

My daughter introduced me to Marco's a couple years ago and they took the place of everyone else. About six months ago we noticed a drastic change in taste and how they made the pizza. So I found out they were under new management or ownership. We tried a different location tonight... and guess what? Same thing! Pizza was salty and no sauce. I won't be eating Marco's again. But it was good while it lasted read more

Marco's Pizza - We gave this pizza to our daughter to take to work. They can eat it. - Pizza Near Me - McKinney, Texas

Pizza was topped well and very tasty. Friendly staff and it was made in timely manner. read more

Pizza is horrible and service is even worse!!! Do not order from them the pizza is horrible read more

Great Food ! Owner warm and inviting. Will definitely be a frequent customer! Ordered pick up but will try delivery in the future

Pizza was good but damaged they said they would credit me back and never did. Still waiting read more

Marco's Pizza - Not good pizza was late and middle smashed to the top of box - Pizza Near Me - McKinney, Texas

We have tried to get delivery from here 4 times. The first three times they told us they had no delivery drivers and we would have to come pick it up. Canceled 3 times. The fourth time, we were promised a timeframe. No pizza after an hour and a half of the purchase. Can't track on the app either. Tried calling and went straight to hold for 40+ minutes. Had to end up driving there to see wtf was going on and get a refund. When my husband got to the store, there were two employees. No one would acknowledge him or the other patrons for 10 minutes. Finally, the guy said he's too busy with no drivers and couldn't help us but if we called at noon the next day he "maybe" could. So extremely ridiculous. Never again. We were basically robbed. read more

Trying for the first time. I would've given 4 STARS but they screwed up! How can you even go wrong when the first ingredient on my order is pepperoni? Delivery was 10 min early and pizza tasted good. Unfortunately for them they failed to pay attention to details! When I called the manager, I was given a credit for the pepperoni topping! For a first time customer that is unacceptable. I'm sure people can relate when they don't get their pepperoni topping! I expected more. I guess customer service is not their priority! Disappointing! Spoke to Manager and she offered me a credit on the pepperoni topping! That's it! read more

Marco's Pizza - Pizza Near Me - McKinney, Texas

We ordered piazza at 6pm. It said it would be delivered at 7:28, at 7:45 I called them and they said it would be another 45min. The driver was out and they would put our order in when he got they would cook it. The manager was unsympathetic that we have a house full of boys that are hungry. An apology would have been nice!!! read more

Marcos Pizza is delicious! The cheese is 100% natural...you can actually taste the difference! All of their ingredients are premium! You can taste the difference! I do have a difficult time ordering via the app...interface, IMO, is not as user friendly as it could be. Plus, I ordered a crust sauce on the pizzas I recently ordered and it wasn't applied. LOVE the crust sauce so I was disappointed. Overall, tho, we continue to order only from these guys! Advice to Marcos: take more time to read the orders! read more

Marco's Pizza - Leftover pepperoni & onion pizza with Catalina dressing on the side! Sooo good!! - Pizza Near Me - McKinney, Texas

We have ordered from this location several times now. Delivery time is good. The amount of topping is excellent! But- a few times the dough has been undercooked. The bottom of the slices are really soft/thin/flimsy and the center of the pizza is like a slimey dough. If they could just cook the pizzas a little longer- These would be so great! So some Improvement needed, but great customer service and presentation. read more

Marco's Pizza - Flimsy, - Pizza Near Me - McKinney, Texas

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I ordered the chef salad today and it was fabulous. Crisp greens, ham, turkey, provolone and homemade croutons made this salad much better than any other pizza pizza joint. The boys ordered the meatball on a thin crust. They really liked it. The hubby got the meat supremo. He was pleased. We look forward to trying new combinations. read more

Marco's Pizza - Chef salad - Pizza Near Me - McKinney, Texas

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Called at 9:50pm and the person on the phone said we don't take delivery orders after 10pm. They close at 11pm. You are a pizza place with delivery. This is your business. You lost a customer. Forever. read more

Had ordered here over a year ago when we were passing through. Had the pleasure of being able to try them again. Super friendly staff. Great delivery service and the driver was friendly as well. Oh...the pizza?? Delicious. Totally the best Marco's I've ever had. Both times the pizza was loaded with all my favorite toppings. Got n fresh and totally satisfying both times. Yup. This is great pizza and an outstanding pizza for a chain. So glad I got to come back and try them again. read more

Marcos pizza is good. I think the location has a lot to do with poor pizza. The Eldridge location in Tomball is aweful. I will drive further to the 2920 location because there is something wrong with the way the staff makes pizza at the Eldridge location. It down right sucks. read more

Ordered online, walked in. And they didn't have my pizza ready. I waited 19 minutes for them to have my pizza ready to go. Unbelievable.

Around McKinney, Marco's Pizza continues to be my favorite based on flavor, service and variety. I think I might still be a kid in that pizza is continues to be one of my favorite foods. With that statement, I have tried A LOT of pizza in and MARCO'S never disappoints. The cheese bread is awesome. It is like a thin loaf of bread with the perfect amount of cheese on top (thus cheese bread. ;) ). It comes with dipping sauce at no additional cost. The pizza is great too. My family particularly likes the sausage pizza. The crust is well cooked, but not dry and the toppings are not greasy like some other pizza places. The service rocks too. They have always confirmed and delivered the correct order both when I have delivery or in store pick up. Always ask about specials they are running as they will apply the best fit to your order. While there are lots of pizza options in McKinney, Marco's shines as a favorite. read more

Wow what great pizza,walked in a 2:00 pm not busy at all ,the place was nice and clean, service was awesome Alyse helped me she so nice and knew the menu. I like that they have 3 different pure leaf tea, 18 oz or 64oz. read more

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This had always been my go to pizza place - called last night to order an Ultimate sausage pepperoni - mentioned the ultimate and sausage and pepperoni 3 times - went to pick it up and they had made a regular sausage pepperoni and would have to start over - didn't have time to wait and left - the person taking the order apparently couldn't get it right - very disappointed - may have to shop around for another pizza place read more

Last night several neighbors in our McKinney Historic District hosted a music and social event at our local Veterans VFW Post 2150. We ordered 21 Pizzas! They were quite tasty and well received by all. Their delivery guy, Conner, was very helpful in helping me set up as was not quite ready. We highly recommend adding all three of the crust seasonings to your pizza and actually enjoy the thin crust the best. Just food for thought... Nina read more

I love Marcos Pizza but this location is not as good as the Melissa one. McKinney is closer but I always drive to the Melissa one because it's so much better. Wish McKinney was as good so I could just order here instead. read more

They didn't honor the yelp app 13.99 for a large pizza . Very disappointing.'manager didn't know anything read more

This is a convenient location for me but it's the freshness of the pizza and accuracy of the orders that keep me going back.

90 mins they over charged and the pizza was cold cause it took 90 plus mins to get here just ridiculous

Although I order Marcos pizza all the time because they make a good pie, this last time was disappointing. I ordered from the camp wisdom in grand prairie, Tx. The salad for two for $7 had no lettuce in it and very few veggies but a ton of crutons and only 1 packet of dressing and no forks. The Wings for $9 were tiny. Young kids working there. They raised their prices a lot so that should cover the cost of higher ingredients, right? The pie was good. read more

I love the taste, but I also want to get what I pay for. Ordered a cheese pizza for my daughter and one side was just toasted bread. It costs too much to not get what you ordered. read more

Marco's Pizza - An uncheesed pizza.... - Pizza Near Me - McKinney, Texas

Very, very good pizza! Place wasn't busy at all. Took 15 minutes to get pizza as we walked in and picked it up. The ingredients are the key to the bold flavor of this pizza. Not the cheap stuff you get from places like CiCi's or Little Caesars. The crust was slightly crispy on the bottom, and perfectly cooked. It had great flavor, reminiscent of a great pizza place I used to go to long ago. The first bite made my mind time travel. I will be eating here again! The finally, is the choice of "Crust Toppers," Garlic Butter, Roma Seasoning, or Parmesan Cheese basted around the ring of dough not covered by the toppings. It made those last bites delectable. I have only had 1 pepperoni pizza that was better than this, and it was wood fired. Wood fired pizzas are in a zone to themselves! It's kinda like comparing a boiled hot dog to one that has been grilled. read more

Marco's Pizza - Pepperoni Magnifico - Pizza Near Me - McKinney, Texas

It's a shame after dealing we itch this spot for over 5 years the bad customer service has forced us to move our business to a competitor. I have given this store way to many chances to fix their problems but it never changes to get a text 30 minutes after I ordered that a problem caused them to cancel my order to expect a refund is the end of our relation Marcos's pizza. read more

Sign on door said said no entry without mask. Guess that doesn't apply to the employees. 3 of the 5 employees here were not wearing a mask. Very disappointing read more

We absolutely love this Marcos pizza location. Deliveries always arrive on time and we have never experienced any issues. We order once a week. We always order online and really like the option to schedule day/time. Today I was placing the order during a work call and mistakenly hit send before scheduling for later in the day. The order was starting to get processed. I called Marcos and explained the situation and gave them the time that I needed the pizza to be delivered. I didn't have to follow-up at all. I was busy on conf calls all afternoon. I was getting ready to call to make sure the afternoon shift was aware of my order. I was worried that I would not get it at all. I didn't have to call. The pizza was delivered 10 mins earlier and my family ate dinner as planned.. THANK YOU read more

I tried Marco's pizza for the first time yesterday. I thought it was just ok but extremely greasy. I have never had pizza that is that greasy before. I will stick with my regular pizza places. Their pizza's aren't greasy like Marco's thank goodness. read more

Tried for the first time last night. One of my biggest pet peeves with customer service....walk up to counter and have the cashier say nothing, forcing me, the customer, to speak first. This happened here. I was also very disappointed with the food. The cheese bread had very little cheese and was more like eating flavored dough, not even worth eating. The thin pizza was more like a dense cardboard. Flavor was fine. No plans on ordering from here ever again. read more

We ordered delivery pizza. The pizza was reasonably priced and was very delicious. Also the salad we ordered was very fresh. I definitely recommend this pizza place read more