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Papa Johns Pizza

2.5 (2 reviews)
Closed • 10:00 am - 2:00 AM (Next day)
Updated 2 months ago

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3 years ago

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1 year ago

They are so unprofessional. I never received my food and it took over an hour. I had to call them an ask where is my food. Unprofessional

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Popeyes Louisiana Kitchen - New Honey Lemon Pepper Wings

Popeyes Louisiana Kitchen

1.8(67 reviews)
1.3 mi
•$

Customer service post-order may have been the worst have ever experienced! Ordered some food (love…read moreit) and didn'tt get what we paid for. Normal, everyday experience. It happens! Have now been on the phone for two hours looking for then to make it right. 9 calls, 3 hang-ups, 5 'disconnections', 4 diffreent 'customer service' or managerial' reps :( Sad because I loved me some Popeye's

I ordered 2 of the 8 piece shrimp tackle boxes for pick up. When I get there I go inside to pickup…read moremy order and there was 2 girls and the manager and he was on the phone the whole time. The girls were primarily taking care of the drive through so there were 5 other people besides me in the lobby waiting. They called one of the people waiting up to get their order and his order was wrong. So before she could run off I asked if there was a pickup order for my name and she didn't find one. So the other girl proceeded to make my order. And when she handed to me I asked if there was 2 orders of 8 pc shrimp in there because it didn't look like she put that many in the box. She said yes. Another person came up saying his order was wrong while I was standing there. And this whole time the manager didn't try to help he was still on the phone and never made eye contact with me even though I was standing right in front of him. He also gave looks and not so nice remarks when another girl came back in and complained about her order. So I get to my car and drive off because I have some place to be in an hour. At the stop light I look in the bag and there's only 8 tiny cold shrimp and 2 biscuits thrown inside the bag in nothing and 2 fries. So I took pictures and I didn't have time to go back and I didn't want to deal with that rude uncaring manager. So I called this morning (Monday) that same manager answered and I explained what happened and all he had to say was well I don't like doing replacement orders after a whole week has gone by and I couldn't hear much else he was saying during that 5 min call because he was taking orders at the drive through he said. Very unprofessional and very disrespectful. I will go there after work and request a refund only. And I wont be dealing with all that drama anymore.

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Papa Johns Pizza - pizza - Updated May 2026

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