Service and management is very rude; cancel orders without any warning. Their sandwiches are very skimpy; they will skimp on your sandwich and give you a crumpled ball of bread with barely anything inside. Avoid at all costs. read more

The breakfast cashier is so slow . She makes me late for work each time I stop in or mostly I just avoid it all together . Can't believe the manager hasn't let her go yet or light a fire under her. She's ridiculous. And she's always there when I go on weekday morning. I'm done going here. read more

I was told that their breakfast sandwiches are to die for. I decided to come here before work to check it out (concord location). First- They open at 6:30, I was cutting it close at 6:40 but otherwise, I would be late for work. Second- The whole process took too long. I gave myself an extra 10 minutes for a place that was on the way. I was never asked if it was for to-go and was served the meal on a plate with silverware. I figured I might as well eat there than try to perpetrate the drive and munch. I ended up being 20 min late for work. Do the math. Third- The sandwich was awesome. The bread, cheese and sausage were enough to make this one of the best AM sammies ive had, beating out the Dunkin Omelette croissant and the Steak Bagel at Mickey D's. My only complaint was that they used a fried egg as opposed to a scrambled one. Just a personal preferance. I actually ejected the egg and it was still a fine sandwich. Fourth- Their coffee was pretty good too. Fifth- Im drunk as I write this review. (cant wait to see it sober) read more

Phone in to pick up a very small order of ready made Mac n cheese n Soup is 45-1hr. Wtfish in this time and age. WaWa does better and it does not leave a bitter taste Price wise too it beats you. read more

I don't see much point in reviewing a chain restaurant, however I wanted to note that this is the only Panera I've been in -- ever -- that has enough power outlets for the laptop crowd. Mama is one happy girl! However .... However ... [shaking my head in a sad and dejected -- yet still attractive -- manner] What's up with the bathroom? The toilet paper roll thingie would only give me, like, one square at a time. I practically had to bend meself in half to look under it to find the start of the roll (which I never did find) to get the thing going again. I had to make do with toilet paper crumbs. Then the paper towel thingie was similarly hostile. What the fark, Panera? Is this some misguided, passive-aggressive attempt to go green? If so, you're just asking for a frustrated lady to bogart your napkin holders ... just sayin'. Oh yeah. My salad was good. Rock on. read more

The food quality is very good with offers ranging from simple muffin (tops) and bagels to breakfast sandwiches on special breads. I most enjoy breakfast here, but they do offer lunch. I have enjoyed their soups, mostly their tomato bisque, which is now my favorite over Cosi. The prices are reasonable, not cheap, but reasonable for the quality of food you receive. read more

Disgusted with this place! Turkey BLT, drink, cup of soup$18.20! This is the rotten pickle, rotted lettuce and disgusting tomato that was on my sandwich. They should be ashamed! Never asked if I wanted chips or fruit! Just assumed it was chips and bread! read more

Panera Bread - Sandwiches Near Me - Wayne, Pennsylvania

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Panera's is a (national or just northeast, not sure) chain, but it is one of my favorites. You can eat meat chili and greasy chicken sandwiches, or you can eat very healthy with a salad and soup selection that is extensive. So in short, they seem to have something on the menu for everyone. It's a tad pricier than I would like, but an excellent alternative to burgers or sub sandwiches and I trust the food more. read more

Worst experience to-go of my life! Took them 40 MINUTES to get my cup of soup to go! That's all I ordered and just feel that unacceptable, not sure if they were short-staffed or what but that's ridiculous and feel no one should wait that long for SOUP! read more

Worst Panera I've ever been to. They ran out of chicken noodle soup AND broccoli cheddar on Sunday! How does that even happen?! Will not be returning, very disappointed read more

The salads are way overpriced. I got the Mediterranean and the shrimp was tasteless, watery, chewy and bland. You have to season those things, people, and certainly don't boil them in water! Gross. There was not much else to the salad at all...very stark. The bread was good, but the soft drink was also way overpriced ($2). Overall I left feeling ripped off and on the drive home I got really nauseous and had intestinal issues when I got home. Coincidence? I don't know. Update: I got food poisoning and spent the entire night in the bathroom. I'm still lying in bed recovering. read more

First time at this location. Food was tasty. Price is about the same compared to similar ingredients and portions for this area. However the tuna salad sandwich I devoured was not a very enjoyable experience a few hours later. I'll leave it at that. read more

I had a lovely trip to my local Panera the other day. I had a delicious tomato mozzarella whole grain flat bread. The young asian girl who made my sandwich couldn't be happier to prep the food. My friend got the wanton broth bowl which wasn't up to par for her, but Panera was great about letting her get a new soup with no charge. Also on a side note, the bathrooms are well attended to. I went to the restroom and found a nice young man in the women's room cleaning it happily. The facilities are clean and not sketchy. The staff overall is very friendly and happy. A 5 out of 5 experience. read more

Yum. Panera salads are really fresh and very personalized. Half size is perfect for me (for ladies especially). Also the ordering has become easier and faster with the use of apps and the kiosks. I DO wish though that Panera has more soup options like the old days. Panera pastries are of course delicious and yummy treat. I recommend bear claw! read more

Always a great stop. Not usually a long wait, panini's are super and so are the cookies. Today I had a tomato and basil panini, a cookie and a cup of coffee. Less that $11! Free WiFi too! read more

I used to frequent this panera quite often and this was my first time back in awhile. In one word -- disappointed. I normally don't write reviews for place with counter service, but this experience was so odd that I had to. I walked up to the counter and stood there for 3 minutes while the lady behind the counter rummaged through bagels. After standing there for quite awhile she said she'd be with me in just a minute. After about another 3 minutes another woman came over and asked the first woman if I had been helped. When she replied no, this woman then turned to me and asked me the same question. When she took my order she was very short with me and looked annoyed. She failed to ask if my order was for here or to go and seemed annoyed when I asked her where I could pick up my food. Everyone who was working this morning just seemed annoyed and bothered -- maybe something was going on. Food was good as per usual, but the service was just a bit sad. Debating on whether or not to avoid this location in the future. read more

Want to give a shout out to assistant manager Dan. I hosted my book club here last Sunday and he helped me out enormously by suggesting ideas for what to order for the group when I spoke to him a couple of days prior. Then, he really went above and beyond for my group when we met. Thanks again, Dan! read more

We ordered two bread bowls and gave us one and said "we are out." But they could have told us that while we ordered. On top of that they gave me less Mac and cheese and not even a refund. Good food but not service read more

We were on our way home from the doctor's office and decided that I needed some form of healthy sustenance to battle the cold so we just stopped in here. And to my delight, I saw the new lobster roll! I wasn't feeling particularly voracious but felt determined to do a lobster roll justice, especially since I had not had one in so long (D'Angelo's, where are thou when I needeth thou most?!). It was very pricey at $16.99 but if you get half as a combo with a soup or salad, you add $7 to the base price of the combo. We both decided to get the combo with a soup (Chicken noodle for moi since that's what parents love to order for their kids when they aren't feeling well) and sesame bagel (cashier was very good about letting me get that rather than a baguette). The lobster roll was good, let me just say. There wasn't a lot of actual salad between the rather thick ciabatta roll but what was there was savory, light, and full of chunks of actual claw meat. There was only a touch of mayo and no celery, thank goodness. It's not as creamy as the Boston-style sandwiches at D'Angelo's but it's pretty damn good for a chain located on the Main Line in PA. Apparently, it's only available until Labor Day so I would get one while you can. Personally, I still prefer D'Angelo's or even Au Bon Pain's (that's because Boston is close to mi corazon) but I will take a lobster roll in any form. read more

Stopped by this morning for coffee and a bagel as the power at my usual daily stop was out......should've just kept going. At 7:50 AM, there was absolutely NO coffee in any of the 5 urns. I typically drink Decaf...completely out. Ask the cashier if there's decaf on the brew, was told it'll be 10 minutes. Hmmm, I need to be at work in 15, so, OK, I'll risk heart palpitations and go for the regular Light Roast....nope, both dry as a bone. Moving onto the Hazelnut (ick), nothing in here either. Final option..the dreaded Dark Roast. (I know it's not a good option for the decaf drinker, but I'm late for work now)....NOTHING here either! After a few others customers started exhibiting the jitters and wild-eyed "need coffee now looks", an aggravated manager finally came over, picked up an urn to refill and commented "nobody tells me anything". (despite what the cashier said, there was nothing else brewing). I tried to be sympathetic, but c'mon it's coffee, it's the morning, you've got 5 people waiting in the coffee area, it's a Panera - it's what you guys do, let's be on top of it. All 5 urns shouldn't be dry. I was out of time to wait, so I asked for a refund, which she promptly gave. Very disjointed operation, glad I have another option as I won't be coming here again. OH....the bagel was fine. :-) read more

Ordering and paying for food is apparently no guarantee you will receive it. Then you will be told there is nothing they can do. I hope the $17 was worth losing a customer for life. read more

I ordered 2 large salads, with a bunch of extras such as chicken, strawberries, etc. It cost me $14 for this one. The salads were in small boxes. So I asked if it was a mistake. The employee said, no, this is a large salad. It's odd because I get this salad everyday for lunch and it is never this small. I'm disappointed. read more

Panera Bread - Sandwiches Near Me - Wayne, Pennsylvania

Worst Panera...terrible customer service...long wait times...employees seem not to give a crap about anything

This is a great restaurant to go to if you if you are feeling indecisive about what you want to eat. Most of the menu is very healthy and they allow customization on most of their selection. The bread is also fresh baked and you can taste it. read more

Don't go in early morning for a bagel! I waited in line 5 mins, while employees filled "to go" orders. I asked an employee, "Can't I get a bagel?" She referred me to the kiosk!!! read more

If I could give 0 stars I would. My salad took 30 minutes to be ready just for takeout. There was also RAW CHICKEN in my salad after I got back to my office for lunch. read more

No complaints on food. Personally. Like the soup there. But, today's experience was bad on customer service. The Lady at the Billing counter taking our orders was so rude that we don't feel like coming back to Panera. This has never been experienced before at Panera. So,if you are hiring new staff , please make sure you train them well on how to talk to customers. read more

This is your typical Panera--decent food in an establishment that gets crazy busy at lunchtime. The lien moves pretty fast, but the seating selection isn't that great during busy times. read more

I stop at this store on my way to work almost every day. The staff is awesome and the food is sometimes better than other Panera stores. Most all of the staff goes above and beyond to make you feel welcomed. read more

This was my first time ordering delivery from Panera and the order was completely wrong along with a very inaccurate online order menu on the App. We ordered the French onion soup with the bread bowl which came with no bread bowl but a side of a baguette instead. This was to my surprise as the side of baguette was listed as out of stock on the app. We also ordered a sliced sour dough loaf which was "substituted" for with a stale French baguette (which may I remind you was also listed as out of stock on the app) that sells for a dollar less as well and is not what we wanted whatsoever. Ontop of this our order ran 15 minutes late (which wasn't that much of a hassle for us but it was very disappointing when our order was wrong in addition to this). All this set aside, our DoorDash driver Lisa was phenomenal and the only reason I'm giving 2 stars. She communicated that our order was late because of another order taking entirely too long and delivered our food with a sweet smile! I wish Panera was as amazing as Lisa and took the courtesy to communicate that they had to use substitutions or accommodated somewhat whatsoever. Very disappointed. read more

Really good Panera. Fresh good, clean, friendly staff. I actually eat here almost every week and like it a lot. 4 stars - this is not the best Panera in the world, throug solid 4+. read more

What can I say - everything is delicious. The bread (dipped in olive oil) to die for! The soups are the best I ever had, and the salads very tasty. For breakfast try the bagel with the crunch on top - soooo good. ~Linda Spreeman~ read more

Ok food. Pricey for a "fast foodish" place. Soups are awesome. Salads are small and overpriced

This place is a pathetic excuse for a restaurant. I simply asked for chicken noodle soup in a bread bowl. What I received was not soup but actually week old vegetables along with soggy noodles in a stale, hard, crusty "bread bowl". Along with the horrible food, this place has a terrible environment, especially for eating. While trying to eat, some child sitting a little too close for comfort poured his chunky tomato soup into a cup and proceeded to drink it with a straw. Never have I felt more disgusted. Spare yourself the sorrow that I have been through and don't dare to come eat at this repulsive place. read more

Christine and the Catering Crew at this Panera are truly exceptional! My boss gave me an hour to come up with lunch for 20 people. Christine took care of me and had everything ready in 45 min turnaround. I did pick it up but I have ordered delivery before and this team always gets the job done! read more

Cashier Andrea had the best customer service I've ever had. I felt as though she genuinely wanted to help me, not because she was getting paid to, but because she is just philanthropic. I will be back again to this Panera because of her customer service and I hope to see her here again. read more

I keep coming back here because it is close to my office but I really shouldn't. They get my order wrong 80% of the time. I think that I am being generous with that evaluation. I usually order rapid pickup but always make sure I come at least 10 minutes later than my pickup time. They are very, very slow during lunch hour. My salad is always missing at least one topping. There is no consistency either -- I never know how large or small the portions will be because it is different every time. I think the employees could use some training on quality control. I usually waste about 5 extra minutes waiting for them to correct my order (and I have to tell them what toppings are missing, which I think they should know). My advice... if you come here and order something to go... ALWAYS check your order before you leave because it's probably wrong. I love Panera but this location needs to be improved. One time they gave me a warm bottle of Pellegrino. It was gross. read more

The food is good! The prices are reasonable. The folks at the registers could be more polite and much faster though. While I was the only person left in line, the two people at the register carried on a conversation in front of me, essentially ignoring me. It was awkward. Anyway, once I was past that, the food was excellent. The dining room wasn't very clean but not very dirty either. Crumbs and papers on the floor, but not necessarily dirty. I'd probably go back for take-out! read more

During a crazy lunch rush, this place is always clean and they keep the line moving. Always very consistent. Great staff, very friendly!

The order I ordered was completely wrong from what I received. I left the store and then realized. Thankfully, I wasn't far when I noticed and called them right away. They apologized and asked if I was still close that I could come back. I go back, they give me the correct order, let me keep the first order, AND refund me for my meal. I'm pregnant and my cravings are real. Getting a BBQ chicken salad when you're craving a BBQ chicken salad is no joke. They made my day by being so polite and refunding me my meal. I will definitely be a returning customer. read more