Ordered curbside delivery. 2 chipotle chicken sandwiches and 2 baked potato soups. Received order in a timely manner, got home opened up the bag to find sandwiches that looked like my 4 year grandkids put them together. Opened the soup, and forgive me if I'm wrong but isn't baked potato soup supposed to be creamy? Looks like they were running low and just added a lot of water. Please explain why you can't get what you pay for from these so called national chain restaurants? Will not order again! Thanks for a crappy meal. read more

Consistently underwhelmed by this place. I don't know why I even bother going back. I pay for extra pecans- I get ZERO pecans. I pay for an extra piece of baguette- I get 2 pieces of burned bread. When you burn a loaf of bread throw it in the trash! It's disgusting! Ask for extra dressing - don't receive. And so on... read more

Come here often (I work here) I don't recommend coming here because of sanitary reasons. Flies in food,dishes not cleaned properly, tables always dirty, cockroach problem that they've had for many months and have yet to do anything about it. Terrible service. Always takes a long time to get food out to you (shout out to the line people who make the food for taking so long) please don't come here. Ignore what the health number says they have really crappy check ups they're lazy and unreliable read more

My wife and I stopped in for lunch when we were in the area. I feel that they've gone a bit "down" in their food preparation and quality. It just doesn't seem to be as good as it used to be. I can't put my finger on what's the issue, but there seems to be a "rush" to get the food out and not paying attention to the quality. read more

$10 for literally ONE sandwich or panini. No sides, no drinks, nothing extra. If you get combo, its like $7+ but you only get half a sandwich with soup or salad. SO NOT WORTH!! You are better off going to Jersey Mikes if you're looking for a sandwich or Chili's is right next door if you wanna get a badass burger with delicious fries for 10 bucks! read more

Panera is fast casual dining. They serve great sandwiches made with quality meats and cheeses and soft, fresh-baked breads. Bagels are fantastic. I get a few to-go and have them on hand for quick breakfasts at home. My kids love the white cheddar mac-n-cheese and the chicken noodle soup. The pastry/dessert display case is reason enough to go. Try the perfect shortbread cookies. They are flaky, rich and soft. Don't go here for the service, you'll be disappointed. Lunch and dinner time means a wait to order and the staff have made me feel more like a burden than a guest on multiple occasions, but I keep coming back for the food ... And the drinks. Did I mention they service Pepsi products? Be still my heart. read more

Have been very disappointed with the food the last two visits. Both times sandwiches were much smaller and missing items. Fruit side which you pay extra for has gotten smaller as well. Bakery items completely sold out. We will not be ordering from this location going forward. read more

Panera Bread - Two different sizes of fruit on two different days - Sandwiches Near Me - Watauga, Texas

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Ordered an hour before closing for delivery. Waited until an hour later at closing time to tell me that they canceled my order. Do better...

As you'll see, I gave the Southlake location two stars - thinking they haven't taken the picture of Hitler down as of yet. I think that's a training store. This is our 'new' Panera. The Soufflés are far better, as they make them the correct way here vs. trying to skimp on the ingredients like they do in Southlake. Friendly, a little cleaner and faster + better service up front. The reason I'm posting this review is because I recently learned that the manager of this location transferred over here from the S'lake location about a year ago. That's why Watauga puts S'Lake to shame. Two thumbs up to whoever the manager is at this location. It's still Panera though. Panera is OK + more upscale than fast food of course, but again - it's still Panera, but it's better than Southlake for sure. Also note that this is a 'racially friendly' restaurant (or diversity friendly, whatever you want to call it), not like that Seven Mile Cafe embarrassment up the road. read more

I love this place for lunch! They have a great you pick two combo that is very affordable and delish. I recommend any of the salads. All of them are very healthy and taste wonderful. The soups are always good too for the cold weather. You cant come here without having the green tea though, I think its a secret or something bc not a lot of people know about it. Its served cold and very refreshing. read more

Well where to start? Normally I keep all comments good or bad to myself. How does a place called Panera Bread with the word bread in the title of their business run out of bread 2 hours before closing??? This would be like Baskin-Robbins running out of ice cream, Kentucky Fried Chicken running out of chicken or a zoo with no animals! A very disappointing $24 meal for two this evening! read more

Should've checked the other ratings. Out of turkey out of DR Pepper. Didn't have the full menu up so had to find what I wanted on the app. Panera as a whole is pretty unreliable but this will be the last visit to this location. read more

Love Panera Bread, this time was a little off, the floors were unswept and the drink station was very messy. That is unusual for panera. I'm used to a real nice environment. Marissa was our cashier...when we walked up she didn't acknowledge us and throughout the ordering process she acted like we were bothering her. Really set the mood up there. read more

Service complaint only: My wife and I eat here quite often but yesterday we dropped in for lunch and was terrified by what we observed by the one server who was emptying the trash, filling up drink dispensers and clearing the tables and "raking" the food into the trash containers all the while picking up and delivering customers food to their table. ( with those dirty hands ) right in the middle of the worst flu season since 2008 !! The manager was there and said nothing to this employee about this gross activity ! It will be a very long time before we enter the doors of this establishment again ! read more

I love panera. However, I chose the deliver to my car pick up today and they never came out. Which is no big deal. I just went inside and got my food... but then I got home to see that the Mac and Cheese is not the same as it normally is and my cesar dressing for my salad was BARLEY filled up in the container. :( Hopefully things will get better at this location. read more

I love Panera. Usually. But this was the worst trip I've ever had at a Panera, and I've been here before without issue. Not this time. Tried ordering at the fast lane kiosk. Shut off when we got to the end of our order. Went to counter to reorder. Girl at front seemed like she wasn't sure how to input some of the orders, and annoyed we customized parts of our order. Took forever, got it mostly right so we just moved on. Food comes out, and clearly there was no care put into the prep, messy and skimped out on a lot.. like a fruit cup should be filled with fruit, not half full with one pineapple chunk and one grape.. embarrassing. Turkey bacon avocado barely had any turkey or bacon... mostly lettuce and tomato, and tons of mayo. Weird. We had three pick twos and it was over $40... for lunch, sooo not worth it. Unfortunate, we liked coming here but for the price and what you get, just isn't worth it at all. read more

Panera Bread - Sandwiches Near Me - Watauga, Texas

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I have visited this location in the past month twice; once for lunch and now for breakfast. During my last visit, service was considerably better, food was prompt and delicious (as I would expect of a Panera Bread)! The real test in changing my rating for this location was the breakfast rapid checkout service. Previously I have been let down but this time was a complete opposite experience. Everything I ordered was ready, exact, and complete. All the food was delicious and fresh and pastries order were on the bag as well ready to go. Thank you @panerabread for making this location back to your standards I have come to expect. read more

Wanted to give Panera bread a try. Went in expecting to order their turkey, spinach and egg white power sandwich but apparently we missed breakfast by 30 mins, so that was disappointing. They were out of the coffee I wanted, disappointing as well. The tables that were empty were dirty. My sandwich was too greasy. Probably never going to a Panera bread again. I'm gonna stick with Corner Bakery. read more

Very disappointed at the quality of our food. Considering the $$$ I expect much better from them. I sent something to customer service, but no response or offer to rectify. For 3 people it cost $40. So not Happy read more

Panera Bread - Sandwiches Near Me - Watauga, Texas

Worst customer service experience at this location. We ordered some bagels and spread to go. They did not have the kind we wanted and had a very limited variety and we had to change our bagel order. Than they did not have the spread we wanted and gave us anither kind not even Panera brand. So we are sitting there and nothing is happening for 15 minutes. Many other customers came and got their orders. After enquiring thay said 2 minutes. Another 10 minutes go by so I go up again asked about our order. This time the girl goes back and picks a bag that had been lying there for 20 minutes and apologizes. I asked about the spread and she says it is at the bottom. Nothing was there when I checked. Again she goes back, brings the cream spread and said, oh I thought it was there. I have been a regular at this location but NEVER going there again. They deserve zero stars. read more

Good food decent service and a cal count This is all you can really ask for and a bit more, although sometimes the food takes awhile to come out read more

I went here for lunch today and I wont be going back ! First off the girl at the register didn't know what I was saying and at the end she firgured it out. When the guy came with my food he walked right pass me and tried to give it to other people. Instead of asking me first then going to them I guess I was invisible and black at the same time. So I had to say helllo is that my food? I mean he was Not going to turn around and ask me wow! To top it off they didn't cut up the avocado they just put a big chunk on the baba bowl (really). I was hungry, don't like wasting my time or money. Also the ladies restroom dirty and no paper towels. It wasn't even busy so the restroom should have been clean. A Mess!!! read more

Great spot for healthy and hearty food with attentive and personalized service! Cedric and his team made my and guests feel welcomed and catered to our every need. They checked with us periodically as we dined to ensure everything was great, and it was! Had the Green goddess salad with chicken and wife and I shared a pasta dish that was delicious! They have really tasty flavored teas that you can get based on how much sugar you want to take in. They even accommodated a special request I had off the menu. This was a great experience and will be back! read more

They always have fast service but are often out of items I like. They should get more supplies for popular items. It would make customers happy to know that they have what they came for. read more

First time in this place, and I will not be returning. The dining area of this restaurant is FILTHY. Every single surface is covered in food splatters, even the walls and furniture legs. The chair rail has a quarter inch if dust and crumbs on it. Light bulbs are burned out. Slipcovered chairs are so stained with grease that they're shiny on the top. At least 4 tables sat unbussed during our entire meal, and at least that many had obviously been bussed and not wiped down. They have a decent score from the county restaurant inspector, so I feel like the food was probably ok, but I was so distracted by the environment that it ruined my whole experience. They desperately need to get a professional in there to clean. read more

If you have all day this is the place for you.. I stop here 2x a week for Baguettes which as of late have been on the burnt side( Not sure why they have a 5 min parking spot when no one ever got out of there in 5 min) The customer service ~ while the people are friendly and pleasant ~ they are so very sloth like it makes me gasp. There is absolutely no sense of urgency read more

Not healthy lol.. made us sick. It's fast food after all... And it's funny when people buy salads from fast food spots... The organic/healthy movement across America is great but this place is definitely not part of it. It's not good in terms of taste or quality. Just make soup by yourself at home and eat it with some bread, easy. Nothing special here, skip this place. read more

On two seperate occasions I have walked in to find flies crawling on the pasteries. The second time I was so disgusted I cancelled my order and left. read more

As someone who really likes Panera, This location in Watauga has been a understaffed, unorganized mess for the past couple years. Consistently, frustratingly bad. Feels like they are starting to turn that around. Cedric(?) who I think is a manager, is a high-energy guy making this location run much more smoothly. read more

Brought my daughter in for a pastry treat on her birthday. There was a hair on our plate, the microwave was broken, and there was a dead cat near the outside patio. Not the best experience. read more

I've always enjoyed the personal experience they provide by delivering the food to our table. It appears they have stopped doing that. Disappointing. We also noticed that plain black iced tea had a "flavor" like maybe they had reused one of the other containers without washing it. The sandwiches are still awesome. read more

Arrived for lunch about 11:45am to avoid rush and had one cashier and line out the door. Then ordered there Big Kids Grilled Cheese and they are right it is for Kids. Disappointed with service, product and very expensive. Won't bother going again. read more

I love panera and was glad they brought one to the area. This is one of the few places you can get calories on the menu- which is a big deal for us dieters. always friendly service and super fast with the food. read more

So I visited this Panera Bread again today. Much better service and someone is always at a register helping a guest. Place is almost full but, there is not a long wait at the register. Much better than the other times I visited. read more

The manager was very rude and short with me. I had a simple question about a bread (that I had never tried) and he spoke to me like I was an idiot. read more

I was the only person in line when I walked in and ordered my food to go. I was there over 25 minutes for a sandwich, soup, salad and a mac'n'cheese. The food is standard Panera Bread fare which is quite good for a quick meal, but this place far from a quick meal. Food is fair yet the service is far less than desirable. read more

Stopped in on a Saturday around 1230 for a salmon Cesar salad with Asian sesame instead of Cesar dressing. Almost $10, but the salmon was delicious and the hunk of crusty bread sopped up the extra dressing in my to go container. Service was friendly and fast. I signed up for their rewards program and got a free drink. read more

Love Panera, I eat there when Im trying to be super healthy or when I have a sweet tooth because everything is so good. My Favs - Sierra turkey sandwich and tomato basil soup and the only bagel in the world I don't want anything on because its so good plain the Cinnamon Crunch bagel. read more

Really??? 6pm and no bread bowls! Seems like every time we show up here they are out of something we order.

Nice place. Bigger then what i thought. Enough choices including a bakery. I came for the firat time with my mom and toddler. I got a whole sandwhich and so did my mom. Both came with some chips and a drink and 1 pastery. My daughter got a grilled cheese kids meal that came with a drink and a yogurt tube. My mother also got soup that came with a piece of french bread. All for 36$.... i gave 4 stars cuz kinda pricey BUT mostly cuz they ask if you want to tip the cashier while having a tip jar...i felt embarrassed that i had to select "no" right in front of the cashier because i couldnt afford a tip (never thought id had to at this place i guess next time i know to bring some cash) nut food was well worth the price. Good and fresh food read more