I ordered from the South Lake McAlister and it was so easy and they got it right!!! Thank you for not messing up my order!! I'll definetly go to you! read more

I am in love with this place's Savannah Chopped Salad. The flavor combination of everything in it is so good. Everything here turns out great every time I order. They have an awesome "Choose 2" deal that you can't beat. Their prices are also pretty cheap for what you get read more

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Looks like this place love to be skimpy with their meat in general. Always a disappointment when my boyfriend orders from here. Not my first time ordering from here because for some reason my boyfriend likes the place. Bacon spud ordered today 04/25/2026. Where's the bacon? read more

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If you want to go and hear kids in there 20s complaining about working all day and get no utensils for your food. This is your place.

I ordered this food off of DoorDash. I had soup and a bacon, turkey wrap. The lettuce was welted and looked old. The soup had no flavor all around disgusting food in the trash. read more

We returned to pick up dinner after our daughter's swim lesson and received the same awesome customer experience from their staff as our previous visit. The cashier was very patient with us as we are not too familiar with their menu. My husband and I placed our order for pick 2 and took home to eat. The food was well packaged and was delicious. The restaurant was very clean and organized. The staff was friendly and provided excellent customer service. I am sure we will be returning to dinner after our daughter's swim lessons in near future. read more

Service is horrible here. The front workers have no grasp of customer service. If they actually have managers they should train or hire better. Hire kids that want to work or have a slightest bit of customer service knowledge. To go order just sat at the window with no customers in line or anywhere. I had to ask after it sat there five minutes, the male worker moved it from the window but didn't bag it then left the area and went to do something else. A worker from the back finally came back and asked if I needed anything. Then she bagged my food since apparently the guy couldn't figure out how. read more

These are supposedly "Spud Max" potatoes... Barely any toppings, and smaller than potatoes I have in the pantry. Pathetic overall. Probably the third time we've had this issue from this location. Shame on me for even giving them another chance. I'm not going to bother showing the terrible excuse for a Caesar salad I received for $8. The management must be very proud. How do you screw up a f'n loaded potato... read more

McAlister's Deli - These are supposed to be "Spud Max" potatoes. - Salad Near Me - Ft. Worth, Texas

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McAlisters is one of my favorite delis in the area. The food and service are both very good! I love the ice tea it is the best! Jennifer read more

Don't ever order a grilled cheese and tomato soup from this place. It supposedly was suppose to have 4 cheese blend. And just is a burnt piece of cheese on a thick piece of hard bread. I didn't know you could mess up a grilled cheese.. read more

McAlister's Deli - Grilled cheese - Salad Near Me - Ft. Worth, Texas

I am a fan of McAlister's Deli for 3 reasons. 1. Delicious chili sold by cup or bowl, flavorful with NO beans. Thank you McAlister's. 2. They have fantastic salads, they're so good. 3. The tea is fabulous. And for 75 cents you can add purees. I add the strawberry and it's wonderful. The reason I give this location 3 stars is because of their often unpleasant, unfriendly, unsmiling staff. It's rare for me to receive friendly customer service at this one. read more

I LOVE the cookies, especially the chocolate chip when baked right . This place puts out DAILY Burnt , crispy and black chocolate chip cookies!!! This is the only location that on a regular basis can't seem to get it right when it comes to baking the cookies. Manager once said the person in the morning made a mistake. But it's a daily occurrence now so it can't be a mistake. I had to stop using a food delivery services because I thought they were intentionally sending out the cookies nobody in their right mind would purchased if getting them from the store. A few occasions I drove from home to the store to swap out the cookies for properly baked ones. Get this, the person didn't throw away the burnt cookies, simply took them from me and placed back in the rack for someone else to come and purchase. How hard is it to bake the cookies RIGHT? read more

Well I love the McAllister food at most of the locations but like others I found this place to be subpar. I think the only thing I liked was the fact they were fast on refills which what does that really say? The kids pizza was soggy as could be drenched with what tasted like jarred paste and the cheese generic cheap stuff to save money. My kid which normally will eat pizza anywhere did not touch more then a bite of it. The broccoli cheese soup was typical while the rest of the meal seemed so small. It's almost like they were rationing portions cause they were about to run out in the back. I mean normally I stop buy just for the lemonade but the strawberry this time around was horrible. It was almost like it was old and no one cared to make a fresh batch. We wont be back to this location ever which is sad because it's the nearest one to us. Highland Village has never messed up on the quality so another 10 minutes is doable for food worth the money. read more

McAlister's Deli - Sad looking plate - Salad Near Me - Ft. Worth, Texas

Food is always delicious, staff is always so friendly as well! However...our arms got sticky from resting them in the tables to eat. Tables are yuck Every one is like this. (Picture) Really needs to be thoroughly cleaned or replaced. Because we really enjoy going with the kids for the .99 meal for them! read more

McAlister's Deli - Tables are yuck Every table is like this. Really needs to be thoroughly cleaned - Salad Near Me - Ft. Worth, Texas

Very impressed with the customer service at McAllisters Deli! I left a review here after a few frustrating experiences and they reached out to make it right, which was really kind of them. I've since returned to this and another location and seen a marked improvement. There hasn't been an issue with stocking food in quite a while, and the service has gotten a lot better. read more

I want to give more stars because the food is always good. The problem is the service. We had a few issues and questions about our order, and they acted like we were bothering them. It was my mistake, not theirs, and I just wanted clarification for next time. I felt like my business isn't important. I guess I need to find a new place. read more

Almost 5 star. Food's great and the service friendly, but it took just a little long to get it and the place could be a tad more tidy. They were busy with take-out but the lobby was slow enough that it shouldn't have been a thing. No problem, there's next time. read more

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Service is very bad here at this location and from what I see a lot of people have bad experiences here. Ordered my food (gave me no receipt) and waited 30 min for it kept seeing others getting their food that ordered after me. Went to ask about it and they claimed they had two of the same table numbers. And somehow my food was ready is 10 seconds. (Food was behind counter just sitting. Wife's sandwich was already soggy from just sitting there with the tomato's. Never again will be back. read more

This is the first review I have ever done. I will start by saying i really enjoy McCallisters food. I have had many different locations but unfortunately this one just lacks customer service and attention to detail. I am not a complainer and when it comes to food understands humans are making it and sometimes mistakes happen. We have had numerous issues with this location and it is all what seems to just be laziness. When issues have been brought to management attention it's just a we're sorry let me fix it. Generally that isn't a bad approach but it just keeps happening. Salad dressings not included. Salads that barely fill up half of the container. Again mistakes happen and that is ok. At some point you expect it to get better and it just never does. I keep coming back (I like the food) and I just can't do it anymore for this location. Here is a picture of my side potato salad. I literally ate it in 3 bites and even the picture doesn't really do it justice. I really wish this location had better management because like I said I do enjoy the food. I hope at some point they get it fixed because it seems really easy to fix. Until then I will just have to go to different locations. If you are reading this I actually encourage you to go to this location and see for yourself. It just seems like nobody there cares. read more

McAlister's Deli - Salad Near Me - Ft. Worth, Texas

We went to this location yesterday and ordered two meals for dine in and two to go. Misty was our order taker. She was very courteous and patient and the food was really delicious. I had the Choose 2 meal with a half of the pepper jack bacon turkey sandwich with a half of the berry pecan salad (don't remember the exact menu name), but I can tell you that it was absolutely beautiful, fresh and delicious. I am just sorry I didnt think to take a picture before devouring it. I will definitely go to this location again and order both of these items. Just yummy! read more

Don't offer curbside pickup if you are going to leave the food sitting inside while your workers walked around in circles for 15 minutes after I checked in. read more

Gave up on McAllisters for a while, but gave them another chance today. Sadly, was disappointed per usual. The sandwich assembly sucks every time man. I ordered the Rachel, and it seems as if I've just got a dry ass turkey sandwich there was supposed to be sauerkraut and 1000 island, can't taste either. Y'all suck for real read more

Spud Max..the roast beef spud had no type of sauce,way too many onions,the meat was very dry...

I doordashed a sandwich but of course there was a hair in my food. The service was ok. Structure of the sandwich was falling apart.

Had no contact delivery... The food presentation was perfect. Quality of food absolutely delicious. Portion of food was over whelming. The young lady that delivered was very professional. Placed our food in the desired location, rang the door bell and stood back to ensure we received our order and it was to specifications. Thank you for exceptional service and great food. read more

I've always ordered from the Pick-2 menu and I've never had any complaints. They have a variety of salads, soups, plus hot & cold sandwiches which are all pretty awesome. I usually come during lunch time with co-workers and they always seem to be staffed and prepared to help the rush. This is extremely important for those of us on timed lunch breaks. This location is pretty clean and it's a great place to visit if you don't want to deal with the Alliance Town Center traffic during lunch time. Update: Jimmy the manager is AWESOME! He's always here when I visit, refilling drinks, asking about the service, correcting any ordered for those that are unhappy. McAlisters, give this guy a freaking raise!! Jimmy, thanks for making every single experience memorable and being so nice. read more

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Wife picked up the large family carryout order which was supposed to include my Rueben. Well, it wasn't a RUEBEN as I have had in tbe past at the Southlake restaurant. Got part of it right. Corned beef between two slices of marbled rye. The rye was cold and dry. It gets worse. No swiss cheese and no thousand island dressing. Of course no kraut either. Duh Not sure if it is a training issue. But very disappointed and if I ever venture back to a Mccallisters again it won't be that store. read more

McAlisters deli is a great place to grab lunch or dinner. They have many options to choose from and the food comes out hot and fresh. The reason why I took off a star was due to one of their highly marketed items the baked potatoes. It's my own fault, but they look MUCH larger in the picture than they actually are. It's still enough food, but I was expecting more. We will return. read more

I moved to this area recently and was glad to know there was a McAlister's near me, but should have checked here on Yelp before I decided to order at this one. I never usually review places or complain about much... but man this place had me pretty sad today. I made an order online for a pick two with garden salad and half Kings Club- requested croissant bread and did not get it, asked for all toppings/sauces and was missing honey mustard and bacon, but the salad was a salad. Ordered a side of potato salad as well and it must have been a 1/3 of the way full? My boyfriend had the full Kings Club and they actually omitted what he asked for (no mustard) but forgot to add pickles on both of our orders. We also got mac 'n cheese sides and both were barely half full, mostly liquid, and very, very cold. Completely cold and soupy. Ended up trying to salvage them by nuking them in the microwave with a bit more cheese but it was a soupy mess. Will not be returning. :( read more

Got the choose two entrees. Savannah chopped salad and spud max. Delicious and filling! grilled chicken potato- little cheese and chicken was bland. Would not get this again. Chili was good. So maybe a combination of the potato and chili next time. Save your second choice for a sandwich. Location is busy during lunch! I was a bit disappointed with the lemonade. I thought it was made fresh, but it was just minute maid. =/ But their salads and spuds will keep me coming back though! read more

I love McAlister's but this location leaves a lot to be desired. Ordered online tonight for the last time. I paid $4.99 for a bowl of tortilla soup. They didn't even pretend to give the full amount. The bowl was less than half full, I just wish I had thought to take a picture. Sandwiches were good, but put together with such less care than other locations. read more

This place has horrible food. My salad looked like someone just threw vegetables and chicken on plate. The customer service was slow and it just seemed like they couldn't get it. The coffee is soooo watered down... it tasted like just hot water. read more

20 minutes for a fking salad!? Are you fking kidding me!?!?it's a fking salad! Not a steak! How incompetent do you have to be to make a simple salad!? Fk this place! Have NEVER in my life experience this s**t. Walked in at 8pm, empty place, literally the only customer. And 20 minutes later had to ask for a GD refund because some fking idiot in the kitchen can't seem to figure out how to make a chicken salad!? UN-FKING-BELIEVABLE read more

1. Ordered a taco salad, but was not given the chili - which was quite disappointing 2. On both sandwiches, there was just a 1/4 of a not ripe, not sliced avocado 3. It was quite awkward to watch the manager reprimand an employee while I was waiting for my to-go order; perhaps, those conversations should be had in an office. However, the cookies never disappoint. read more

Robert saved the day! Late minute call from my boss saying, "hey we need breakfast" had me scrambling. Called McAlister's and requested breakfast for 8 in a hurry. No problem! Thank you again, Robert!!! read more

It never fails....Every time I have ordered from him (with the exception of a manager making sure our food was correct the previous time we ordered). Our food seems to be slopped together, ask for a pickle, never receive a pickle. Get a baked potato with sour cream and butter on the side, yet never get butter or sour cream. Tea w lemon? That is a hit or miss as well. I understand every now and then, but it never fails. It took us a year and a free coupon to get our business back, because the times prior there were hairs (multiple in different foods, ick). Blah. Probably won't be back to this location. Rant over ~ read more

Slow service. Sandwich was passable. Tomato basil soup tasted like nothing more that tomato paste with a bit of cut up basil. Unfortunately, it was almost that consistency too. Grandpa flatly refuses to eat the broccoli cheese soup after one bite. We generally like McAlisters but thus location is not up to par. read more

Not so much about McAlister's food, which is fine but their app which is not. I tried to order two chef salads for curbside but the app could not appreciate that I might want different dressings for the salads. After multiple tries to get two salads with two different dressing I had to give up and go order in person from a human. read more

6 or 8 months ago, I decided I was done with this McAlister's location. Today, I was hungry for a chicken salad sandwich and thought maybe things had changed. Not a chance, it appears to be their culture. This place is DIRTY!! The tables and the floors are rarely cleaned properly. The staff has to be prompted to clean off and wipe down the tables and then it's like you're inconveniencing them. I've never seen anyone sweep and mop the floors. I don't want to know what the kitchen looks like!! I travel all over the US and have been to several McAlister's as well as used them to cater meetings. This location (9604 Denton Rd in Ft Worth) certainly doesn't represent the brand well. I gave them 2 stars because the Harvest Chicken Salad is pretty excellent! I just hope this location stores it in a clean place. read more

Food was great, I opted for curbside was disappointed how long it took for them to bring out the order. When the girl finally came out she was not wearing her mask correctly. It was around her chin, the whole reason I used curbside is due to covid 19 and not wanting to be around someone not wearing a mask. Management needs to ensure their employees are covered at all times. I won't be back while this is going on. read more