Food has gotten very expensive - quality is lacking - had to send a sandwich back twice due to being frozen in the middle - by time it was warm in the middle the bread was so overcooked (almost burnt) it was inedible. Took my granddaughter for lunch today / two Mac & cheese - one Sat on the delivery counter over five (5) minutes before the second was brought up. When requesting a different t first - was told it would be at least five minutes. Decided On taking the cold one. Will not be going to this very poorly run Panera again read more

My first clue should have been walking into the restaurant and looking down at the floor. It was disgustingly dirty!!! Like it had not been mopped in years. Trails of what looked like something wet had been spilt and this wasn't fresh dirt, the whole floor even going back into the back area where the food is was just gross. I figured I would be okay because I was just getting a small salad. I get home only to find out that they didn't put Parmesan cheese on my Caesar salad. The employees are not polite and seemed bothered that you are even coming in to order. I am very surprised by the looks of this Panera because I have been in numerous other locations all over and even out of state, and I have to say this is the worst that I have ever seen. The owner or Corporate needs to stop in more frequently or get a secret shopper because they would be in for a rude awakening. read more

On and off with my visits to this Panera Bread. I had weeks coming here 2-3 times, and then once a month. They are OK. You will get food and service here. How good they will be? That's depend. One thing I wonder about this location, how much the employees salary is. If judging by their mood and level of tiredness, I don't know if they even get paid lol. So in terms of service. Might be wise to give the employees a raise so they will at least pretend to like their job. read more

So, I really enjoy Panera. However, to-go orders need improvement at this location. I mean, it defeats the purpose of rapid pick-up if I have to check my food and correct it. The last few rapid orders I placed had issues like not including the right bagel or toasting the bagel too dark. read more

Panera Bread - Cinnamon Crunch bagel - too dark! - Sandwiches Near Me - Waldorf, Maryland

Sausage, egg & cheese was hot & ready via rapid pick-up. Napkins & straw was included in the bag. Frozen strawberry lemonade is refreshing w/the right balance of sweet & tart. read more

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this store literally needs to be shut down. They have 50 million employees and things take entirely too long to get processed. People come in here for fast food. They messed the orders up and they most absolutely take all day putting messed up orders together. I hope they go out of business soon because it's absolutely ridiculous. smh read more

I have been coming to this Panera for over 10 years. Sometimes we go as often as once a week or sometimes much less often but they have always been very consistent over the years. They keep the dining room clean and and there are always busboys there helping people put their dishes away and taking care of the dining room. The cashiers are generally very friendly and many of them have been there for years. My absolute favorite thing here is their Asiago cheese bagel. I love getting that toasted with just butter. It is one of my favorite things to eat. They have probably eight other different bagel choices and different cream cheese spreads to choose from. They have pastries, cookies and brownies as far as desserts go too. For lunch I love to get their pick two combo. Half a salad/half soup/half sandwich...you pick two...your choice. I always pretty much get the same thing Sierra Turkey and Broccoli Cheese soup. They have fancy lemonades, smoothies green teas you can buy. They have Pepsi products out of the fountain machine. They offer a few different type of cold brew teas and they have sweet tea which I never find to be very good. It's either too strong or not enough sugar...they never quite get it right. I have been coming here for the last 10 years and I will continue coming here. It always hits the spot whenever I get a craving for some Panera! read more

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Can I give this no stars? I downloaded this app just to leave a review. Unfriendly staff. Don't want to work there?, find another job. Literally took 20-25 minutes for my food to be made. I ordered half a cold sandwich and Mac n cheese. Busy? Not a single line. I will never step foot in that place again read more

I can't imagine what would cause this place to get 3 stars. I noticed today I don't "check in" to Panera as often as I visit. But each time I come the employees and the atmosphere is always pleasant. No one is standing around... there's a hustle and bustle going on, making sure customers are serviced and the food is fresh. read more

Panera Bread - Turkey Sandwich , chips, and a Chicken Caesar Salad Yum! - Sandwiches Near Me - Waldorf, Maryland

I have a love/hate relationship with this location. When ordering in sometimes it can take forever for someone to even take your order and getting it prepared is no better. They definitely are never in a hurry to get people in and out of the location, or their faces! I have decided that I will only place online orders from now on with their app, which is what I have done since summer started. It's quick and straight to the point, extra bonus points for having Apple Pay! This way of ordering runs pretty seamless most of the time except once or twice when even that I had to wait a long time for, while standing on the wall with many other aggravated customers that were waiting on their food as well. The food is always on point though. Never a complaint there. I love to get the frontega chicken panini and either French onion soup or the chicken and wild rice soup. These always hit the spot! Great tasting and comforting foods to eat that will leave you full for quite some time. On top of getting much better with getting people's orders taken and completed faster I truly wish they would add delivery to more places! read more

I usually never have a bad experience here so I'd usually give it a 4/5....but today , I was given a whole Caesar salad that I paid for with chicken and only got 4 pieces of barely full slices. Also it was a walnut in it and coincidentally I am allergic to walnuts. So I had to throw the salad away. Other than this experience, it's usually almost always good. Just disappointed that I didn't get my money's worth. read more

Panera Bread - Walnut is at the bottom - Sandwiches Near Me - Waldorf, Maryland

I really like this Panera. The people are nice and the food is amazing! My favorite dish is the chicken soba noodle bowl because the broth is nice and thick, they give a good amount of noodles and chicken with a mixture of vegetables, and the taste is perfect. It smells really good too. This is also the best place to study. The atmosphere is great. if you like to have noises around when studying it's perfect. People go there for work, studying, or just a quick meal. It doesn't take them long to make your food. It doesn't take an hour but it may take like 5-10 min, maybe. I don't really time because that's how quick you get it. This is a must try place to go. read more

Panera Bread - Chicken soba noodle bowl. - Sandwiches Near Me - Waldorf, Maryland

I love this Panera and have been there too many times to count. The staff is always cheerful, helpful, and fast. Like any other Panera, it's got the carbs you want and really good salads. My go-tos for the pick 2 are the fuji chicken salad (must try) and the chicken noodle soup. When I used to eat bagels, the asiago bagel was my fave. I just wish I had Panera near work. Sometimes, you want to go to a chain that's reliably good. read more

I think this is the best Panera I've been visited. Very clean and the food portions were larger than other locations. read more

Panera Bread - Lobster roll, apple Fuji salad and grilled cheese sandwich - Sandwiches Near Me - Waldorf, Maryland

We order delivery and pick up. Our orders are always correct and the food is always good. I never had an issue at this location.

They don't care about efficiency or customer care. They don't take accountability either! They don't care about your delivery order or it's contents. They could careless. Don't order delivery here. We have gave numerous chances and they have failed each and every time. We will not order from here ever again! Can't wait go get out of this area! read more

As always Panera has amazing food. But as always their service sucks. You can tell these folks haven't had an ounce of customer service training. I guess because the food is good they don't feel they need gray service? Maybe send some of their folks over to Chick Fil A & get some customer service training! The cashiers don't even speak! Everyone acts like it's their first day. read more

Every time I order takeout when I get home I realize they manage to mess up my order. Over the yrs the service here has become crappie!!! Who has time to pull all the food out the bag to make sure they didn't forget anything? I'm so over this establishment read more

The commercial made it look so good! The bread was the best part , nice & crispy. It was a very dry sandwich, definitely needed more sauce~ read more

Gotta say Panera is like all the other restaurants in MD, barely adequate. I don't know if MD is at the end of the railroad tracks or if the cooks/chefs just are not good. My family has noted how much better food from the same chain restaurants is outside of Maryland. I must agree. I Just had a 1/2 sandwich and soup combo. The sandwich -- turkey, apple, and cheese. The turkey was old, the apple was pretty much non-existent, the arugula was a handful of mixed greens salad. Pretty disappointing they couldn't take the time to prepare a good sandwich with fresh ingredients given what Panera charged me. The soup was pretty much out of a can. I should have checked the nutritional value before I ordered -- the chicken noodle soup has 1400 mg of sodium in a bowl. That is the same as a can of soup from the local grocery store. Not good. I'll eat at home instead. read more

Decently priced. Good location as there are two different parking lots available. The app is great if you only get a short food break from work and/or don't have the time to wait in line to sit and eat. read more

When I call ahead to place an order, I expect my food to be packaged as specified and ready to go. Panera did just that and more.... the friendly gentleman offered to help carry my packages to my car. Efficiency and over the top service. Reasonable prices, fresh and healthy lunch selection with some seasonal favorites thrown in the mix. My kind of place! read more

food is still good, service is BAD.... I have noticed in the past six months that this location's service has gone down hill with recent front cashier staff members attitude of not listening to customer orders and no attempt to be helpful and get the order out completely. I ordered breakfast items for three people and had to keep asking various staffs for my food items like my Baguette, drinks, sandwiches, which they didn't give me with my pastries and didn't bother to tag team each other to take care f the customer's complete order or tell the customer what to expect.. And they decided that they don't want to serve soup yesterday also yet...this weekend unlike other times I have been there. We thought this Panera was reliable for having soups ready at 9-10 am for brunch but not anymore. We thought that the Panera in La Plata was an abnormal bad location due to similar slack of service because the manager there didn't care... I guess something has changed so that both Panera in Waldorf and LaPlata service are now equally lack luster... There seemed to be no longer the same professionalism of management for good food service in this Waldorf store now as before... Counter staffs make food preparation decisions and others just follows along with out any manager consultation. Looks like children in charge, without adult supervision. They will be off my list for breakfast brunch on weekends then... read more

I know you can't expect much of anything in a town like this, but I figured a Panera bread would be safe! The cashier sounded way too bored with her job and mumbled off her questions so quickly I had to ask her to repeat everything. No big deal. But when the sandwich came, it looked like there had been a food fight on my plate! See the pic. Also, I'm not sure that lightly toasted white bread qualifies as a panini. read more

Panera Bread - This is exactly how my food arrived, even the napkin. - Sandwiches Near Me - Waldorf, Maryland

I do their online ordering more so than stopping In to order. It's fast and reliable. I'm pretty sure they almost know whose order for a Mango Smoothie w/ a salad is at this point. Great food! read more

Love, love, LOVE this Panera Bread!! This place really is one of the best around! You walk in, you're greeted with a smile and a friendly welcome. Your order is taken, ACCURATELY, and filled within minutes, if not seconds. They point out any freebies or discounts you might have on your account (if you have a Panera Bread card). And they send you on your way with an equally cheerful, but not cheesy, good-bye. The chairs surrounding the fireplace are comfy and plentiful. The counters, tables, floors, etc. are clean. And the food is GOOD! Love the cinnamon-crunch cake, cinnamon crunch bagel (yes, I like cinnamon :) and their salads. I found and began frequenting this location about a year ago and at each visit (unfortunately for my waistline there have been many) the quality of the food and service is ALWAYS top-notch! read more

This location has done a few renovations that the famous chef Thomas approves. They redesigned the men's bathroom so that one is not visible when the door is opened. Great improvement for the male customers. The food here is good. Great oatmeal. Great pastries. The famous chef Thomas loves the chicken noodle soup, turkey sandwich, different flavors of ice tea, the apples. This location has descent service and relatively clean. The Wi-Fi works and a good place to remote work. Overall good quality restaurant. read more

I usually love going to Panera but this visit was not the greatest. As ordering Hot Chocolate one of the employees says to me in a sassy and unprofessional manner, "Are you sure you do not want chocolate drizzle, marshmallows or whipped cream with that!" I was mad but kept my mouth shut because I know it's the holidays and she probably just wanted to leave. But whatever was going on in her life did and should not ha e interfered with her service to me. For once, I was dissatisfied with my visit. Though the food was good, the service was bad. read more

The food is good as always not a probem there. Especially when dude with dreads is preparing. He is awesome! But the online app order execution is horrible. I have been here 5 times in past 2 week. First time was spot on! Second time was ok besides the order was messed up slightly. They added apples as side when should have been bread. No big deal. But the 3,4,5 time I waited nearly 15 minutes after I arrived for them not to bring the order out too curbside. On the 3rd visit not only was the order not taken out to me but once I went insude grabbed the order with my ticket stapled too it.....I drove home 1/2hr away to find it wasnt even what I ordered. I called IAN at the store he was great gave me refund. All good. The 4 time they didnt bring it out again. I even called inside. No answer. I went inside had to ask for it. They had to make it. Then I was able to leave. The 5th time is what really upset me. The Manager Roxy was worthless! I had to again walk inside to get my order. I walked past her and asked is that for Me . It wasnt. I walk another 10feet and my order is sitting on tbe shelf highlighted curbside pickup my name etc. ok so roxy walks past without my order and serves the people behind me in line. Then i get to car the order is "Wrong". When ordering online it has special instructions. Well i filled out these special instructions twice as too what I wanted done. "Special". Well this is in the hands of the person taking the order to the customer. Roxy. When i called to voice my opinion she was rude. Acted as if she didnt really care. What was she to do? Etc etc. i said why didnt y'all do what I requested on the special line? Roxy replies. Oh we never read those. Offered nothing to make it right! So Panera Bread. Ian and the Dread dude. You rock! Roxy on the otherhand might need to be checked! Happy day!!! read more

Unprepared store and doesn't seem to keep all versions of souffles at the ready...seems like making one fresh while I wait is not possible either? Why is it on the menu? Second visit to this location wanting such item. (Didnt make other item purchases as well due to this dissapointment) Most likely not returning for a third. read more

I love the Spicy Thai chicken salad. It is the best salad I have tasted in a long time.

I love Panera. Their business model is tight and their confections are so sweet. My personal favorite is the Pecan braid. I always get the Bacon Turkey Bravo sandwich. They have a mango, green tea juice that is so refreshing. read more

Yasss. French onion soup is back so I am too :) staff is friendly and they still remember that I like extra cheese in my soup. Sweet tea is always on point. read more

Panera Bread - Yay French onion soup is back - Sandwiches Near Me - Waldorf, Maryland

New to the area and excited to find a Panera practically in my backyard. I love , love, love the Asian Sesame salad and would buy one everyday if only it weren't $8. My salad today did not have any cilantro in it and that basically ruined the salad. That's the only reason I get it as it pairs well with the Asian Sesame Vinaigrette. Next time I'll make certain to check before I leave. Otherwise, the overall atmosphere was very relaxing. read more

I absolutely LOVE Panera! The staff here is incredibly nice, and I've been going here so often for such a long time, they're pretty much my "Panera family". They know my order, and start it before I get to register, and (when it's not busy) we chat for a while. The food is also amazing. read more

Best Panera bread location! Cozy atmosphere. Tons of seating available. Very friendly staff. Friendly patrons as well. It has a homey feeling and I love hanging out with my family here, doing school work, or even grabbing a quick bite to-go. Fresh and delicious cafe food. Some of my favorites are chicken noodle soup or broccoli cheddar in a bread bowl, thin egg white and veggie sandwich, and the Greek goddess Cobb! The bakery selection is awesome too for my kids. read more

My first and last visit. The place was filthy and there was a roach crawling on the booth! I was astonished because I frequent another Panera in Virginia and had high expectations for venturing out to other locations. But once I walked into this Panera...my expectations quickly dissipated. I am so disappointed... read more

Panera Bread - Is that a roach!? Why yes...yes it is!!!! - Sandwiches Near Me - Waldorf, Maryland

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Listen...Panera has a good, tasty food for the most part. Service is a totally different conversation here. Super hit or miss!

I'd rather drive to this location than the new one by my house in Clinton. The Clinton location even though they just opened not to long ago and have a drive thru they are already GHETTO. read more

I had to sit in a car for 20 minutes (with a toddler), call the store twice and have someone tell me they tried to call me when they clearly didn't, only to have to cancel my order because they ran out of the bagels.While we are all trying to deal with this new reality it doesn't mean that you get to have substandard customer service. I am sure there are small businesses somewhere that are struggling that would love to have the business. Hopefully I can find one to support. read more