Horrible service, rude employees, inaccurate order. More details? Man at counter didn't even say hello or greet us, he was so rude and unhelpful trying to place our order. We responded dine in when he asked, And was given to us in a to go bag, then rudely thrown onto dine in plates. Ordered and probably paid for an add on of avocado, and there was no avocado on anything. If I were you reading this, I would recommend going anywhere else other than this Panera location. read more

I placed an order for deliver. ETA 10:22 am-10:29 am. At 10:45 still had not received order and it wasn't until i emailed that they acknowledged the delay. They apologized and offered $5 off my next order. When the order finally arrived 30 mins later my sandwich was ice cold. They didn't even have the decency to send me a hot sandwich and they also made changes on the order that i was not aware of . This is not the first time this has happened and it appears Panera bread at least the one in Vero is getting like all the other fast food chains just more expensive. read more

I love Panera bread and I typically have a great experience however the person who took my order got it completely wrong. I was not able to eat my food because I ended up with a product I cannot eat! Shame on me for not looking before leaving. I should have assumed it was not correct when they gave me something as if I was eating in the restaurant. Please train your staff on how to edit an order. She got it 100% wrong. Thankfully I also got a scone which filled me for the evening. Three stars for your brand. I didn't want to be negative over one persons incompetence. read more

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Came dinnertime, working people were nice. My kids asked for extra baguette and they gave it at no charge. At other few locations they did not, and told to place an order. So it was very nice of the to do this here read more

Rather than complain, I simply I discontinued going to Panera about 2 years ago, due to the diminished quality & care put into their food. However, pressed for time, I stopped at a convenient location to pick up a baguette thinking if there's one thing that SHOULD still be great, it's the bread. Right? Nope. How ridiculous that a Panera baguette could possibly be this bad? It had absolutely no flavor "at all" & might have been fresh..... yesterday. I do believe Walmart would have been better. So sorry about you Panera, once so good & now less than standard. read more

Best Panera Ever! Nice Place! Nice kids that work here! Always friendly!!! Always good!

Worst Panera bread. Ordered a cup of soup and it came out cold then they told me to go microwave it myself when I finally sit down to eat it. It was nothing but water. I gave it back to them and walked out. Do not waste your money in Vero Beach read more

I've visited this location twice during my time here in Vero Beach. Both visits were a success. My orders were accurate, the food was both delicious and fresh and the customer service was on point each time. This evening, my order was ready at lightning pace. The restaurant is clean and the layout makes sense. I love the outdoor seating options and parking too. In summary, I'm a huge fan! read more

Panera Bread - Spicy Thai Salad with Chicken~ - Sandwiches Near Me - Vero Beach, Florida

The food at Panera is impeccable and will always be delicious The service is really good and the people their are really nice to you Ambience is great with its cool paintings and cafe music 5 stars read more

Nasty. Do not bother honestly. Food in garbage along with my money. They want to offer vouchers for more nasty food. All set. I just want my noney back but oh well. Ive just been so tired of cooking meals everyday i wanted some good panara bread. Deff not like the one im used to. read more

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Been here for 30 minutes eating. No one has bothered to clean up this booth as it was like this when we walked in. Neighboring booth the same way. Panera HQ needs to really look at this place. And talk about waiting a long time for your food even when there are only five other people in the plac read more

Panera Bread - Filthy place. - Sandwiches Near Me - Vero Beach, Florida

Waited over 30 minutes for 3 bagels and a soufflé. Paid 14 dollars for burnt, cold bagels and cold soufflé. read more

Panera Bread - Burnt bagel - Sandwiches Near Me - Vero Beach, Florida

Although I don't usually review chain "fast bites", I throughly enjoyed my spinach & artichoke soufflé (since I don't get there early enough before my fav is sold out.) It was a nice morning in Vero Beach & my lovely friend & I were able to meet up & having an enjoyable chat- since the patio of this location is tucked away from the miracle mile chaos. Nice to see smiling faces starting out an average Thursday morning read more

Panera Bread - Friends enjoying a nice day on the patio area - Sandwiches Near Me - Vero Beach, Florida

Staff are consistently rude, the hot coffee from the coffee bar is weak, and the men's restroom is disgustingly dirty. Too bad I left my phone in the car, otherwise I would have posted a photo. Need I say more? read more

I haven't been at this Panera for about a year and a half, but it is not the same. The "formula" has changed and so has the menu plus the baked goods! So disappointed . Hot food wasn't hot and no options were offered at check out. I will not be returning. read more

Nothing good to say about this location. Terrible customer service, long lines, horrendous wait for order and filthy. The ice machine has been broken for months. This place needs a serious overhaul. The young people who work here are so disrespectful. Avoid this location! read more

Food takes a very long time even when the restaurant is mostly empty and is fairly average in quality. I used to go often but I'm going to look elsewhere going forward. read more

I have been here 3 times in the past 2 weeks at 9-9:30 am. All 3 times they were out of bagels. Hey Panera bread company! You have ONE. Job!! To sell bread, here is a suggestion, DONT RUN OUT OF BREAD! The employee s give some bs excuse. read more

Money grubby. Made an order for a breakfast sandwhich on the app and must have accidently hit no avocado which doesn't take any off the price. When I noticed and told them, I was told I would have to pay extra to get it put back on. Like really. Drive 10 minutes to the other one if you're really in the mood for panera because they aren't this rude. read more

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I met my husband to go to lunch there as it is close to his work. He is part of the. "sipper club"! The Fuji apple salad is absolutely delicious! The staff is always courteous and smiling! Carolyn at the front counter is over-the-top excellent!!!!! Her customer service, her friendly smile, and engaging in conversation with us makes it over the top very special in a small town! Thank you great consistency. read more

It was quiet when I walked in, maybe 5 people in the entire front. There were many more employees that there were customers, but somehow it was STILL difficult to find a clean place to sit. Not only were many of the tables left dirty, but the rug was filthy- crumbs were literally everywhere. I've worked in the restaurant industry for many years, and it's very unsightly for paying customers to have so many dirty tables , dirty rugs . My most annoying thing however is how the employees were fooling around in the front of the house like no one was there, using language that isn't very professional in the workplace. I guess in a place like Panera where you don't live on tips you may not care about these things. Save your money and go somewhere else, it's just expensive hospital food. read more

Worst Panera bread. I decided to do a rapid order upon entering the plaza in anticipation that it might be busy and easier to customize online and have my order waiting. After waiting about 10 mins after my order was supposed to be ready based on email confirmation, I get a call from my husband indicating they were out of the bread for my sandwich (brioche for the breakfast bacon egg and cheese sandwich) and that he had told them to do sour bread and didn't want me to be caught off guard when I got it. Shocked that they would be out of this bread considering that all of their breakfast sandwiches pretty much are on the brioche bread. After waiting another 10 minutes another gal comes wondering where her rapid pick up order is. Hers is delivered shortly after that and when I inquire about mine she asked the woman preparing sandwiches and reminds her that it should be on sourdough bread and I hear her say that she will make it now. What? What happened to my order. Finally I receive my order and the woman indicates my coffee cup is in the bag. I check and there is no coffee cup in the bag. She initially tries to debate this until finally another girl says just give her a cup. I am alone and have no use for 2 cups there is no cup in my bag. Finally I go to eat my sandwich and realize there's no cheese on it despite the fact that I had customized this order to have fresh mozzarella instead of the white cheddar cheese which was a 50 Cent upgrade. Not worth my time or effort going back to the store to complain nor do I think they would get it right in the first place. Bad service. Not coming back. read more

The salad I had at Panera was huge (full size) and so filling and fresh! The food came out super quickly, less than 10 minutes and the staff was friendly. You are required to wear a mask inside but may remove it when you're eating. Highly recommend this location, barely any wait time and fresh food read more

Panera Bread - Spicy Thai Salad with Chicken - Sandwiches Near Me - Vero Beach, Florida

I was impressed with this location it was busy but service was fast. The place was clean and the food was good. read more

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We ate lunch at this location today (March 5, 2022) . It was the first time in six months due to a lousy takeout meal that we experienced previously. I had written a review based on that meal and the manager responded with two coupons for complimentary (almost) meals. We ordered basically the same meals for dine-in that we ordered for for take-out: I had the half tuna sandwich and soup (French onion) my wife ordered the half tuna sandwich and broccoli cheddar soup. I informed the person taking our orders that we received the complimentary meals due to the fact that our takeout sandwiches had barely a spoonful of tuna each, which was not acceptable. I didn't know this when we placed our orders but when I looked at our receipt on our way home, we saw a line item for "Xtra tuna salad...$1.79". It's a good thing the meal was almost complimentary -,I had to pay for my drink, again... $3.09! The French Onion Soup was lamentable - first of all, there was no bread in the bowl, the onions tasted ordinary at best and the cheese ( what there was of it), was stringy and tasteless. And, instead of being served hot - it was barely warm. It tasted like something coming from a can. Our tuna sandwiches were chocked with two slices of tomato , a bunch of lettuce which made us think we were getting a big sandwich - but all of this garnish only covered up a minimum amount of tuna on my sandwich (remember I was charged for extra tuna salad) and even less on my wife's sandwich. Ugh! To summarize: nothing significant has changed since our last visit. The food is below average - even bad. Certainly not worth the trip or the price. The customer service is nothing to write home about, but worth mentioning in a review. The manager was called to the register to sign the coupons and exhibited no comment at all as to hoping this meal would be better than our takeout meals. That was unfortunate. She should have said something. But this is Zero Beach - one cannot expect too much! The entire attitude of the staff was less than friendly, certainly not professional. I'm not sure how some of the staff still have their jobs, but again its ZB...one can't...too much. Ugh! We may not return to this restaurant again. We travel to our condo in Daytona Beach regularly and will go to the Panera Bread there. They know how to prepare food and they treat customers as they want to be treated. My recommendation is not to patronize the restaurant at Indian River Boulevard. It's not worth the time, the trip or the price! Note to the Manager: Please don't send me another set of complimentary coupons. The complimentary meals were worse than the ones we paid for. If you want to compensate for the lousy meals we've had at your establishment, figure out how much we've spent on 4 orders and send me a check. read more

I picked up my order after waiting for over 20 minutes in front of the counter. When I got home I opened up my "bacon egg and cheese" sandwiches and became quickly disappointed. not only was there no bacon and cheese, but the "fried" eggs were gooey with the uncooked whites dripping down. Gross! I called Panera to let them know of the mistake and was put on hold for around 15 minutes until I could speak with the manager. Instead of handling the situation she tried to charge me for two more additional sandwiches and informed me that these would not be refunded. Terrible quality at this location-west Vero Panera is much better and has more helpful customer service. Can't believe I paid $20 for this... will not be going here again. read more

Panera Bread - "Bacon egg and cheese on ciabatta" - Sandwiches Near Me - Vero Beach, Florida

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Portion size here has gotten absurdly small on the Salads. You're paying 20% more than a year ago but getting 70% of the product. We Notice!

Not my favorite place. Even though the descriptions and pictures look and sound good the food does not live up to either The portions on some of the food is good the regular salads leave a lot to be desired. Very little fruit and cheese on salads. Have not tried new warm grain bowls maybe they are better. When I try them I will get back to my reviews read more

Stopped here for an early dinner this evening and took some pics. Not really busy on an early evening holiday weekend but was fully staffed. I had the French Onion soup in a sourdough bread bowl...so very, very good. Curiously enough, it comes with another hunk of sourdough bread which makes it too much bread to eat in one sitting but can be wrapped up to bring home. Also had the fresh brewed iced tea and it is nice and strong. They offer a full accompaniment of sweetners for the tea and coffee as well as skim milk, half and half, 2% milk, and fresh sliced lemon. I was craving something sweet so decided to indulge in a cookie (although the pastries were very tempting). I had a large chocolate cookie with walnuts and chocolate chips. Somehow it got eaten before I could snap a pic. You may assume that means it was yummy. :) This is a very comfortable place to sit and relax and chat. We were among many others who were doing just that. read more

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Like others have said this Panara location has gone downhill in recent years. This place never has the inventory to properly be open for a whole entire day. It seems like every time I go they are out of the one item that I actually want. This come down to one thing, poor inventory management. Very disappointed in this location. read more

Amazing as always!!! Hope is an Exemplary manager who runs this Panera flawlessly with consistent superb service!!! She deserves a promotion and Raise!!! She is A true asset to Panera and lucky to have her! read more

Asked for a fork so I could eat my lunch I just got. This is the fork #PNRA handed me. Disgusting restaurant. And they NEVER say thank you. read more

Panera Bread - Sandwiches Near Me - Vero Beach, Florida

Very disappointed in the portions. Always liked Panera's but their portions have gotten so small ... they should be ashamed...

This Panera is absolutely the worst one we have been to. Food prepared terrible. Stay away! read more

Panera Bread - Half salad is literally half of a half. - Sandwiches Near Me - Vero Beach, Florida

I like Panera's. Always have. I think they're a little expensive for some things. The staff seems to have high turnovers. Sometime they're not the brightest crew. If I have ever had an issue with an order, they're quick to fix UNLESS it to go order. I can't tell you how many times I have ordered to go only to find out it's wrong. So I always check to see if it's correct now. I no longer get delivery from them because that is a whole other negative issue. All in all, the bread is fresh, soups are hot and everything tastes delicious. I don't think I have ever been in one that was at least half packed or all packed. So if you want consistency, then go. read more

Disgusting the most sloppiest disgusting sandwich I ever ate I didn't even eat it what am I talking about it was awful I threw it out It had rotten lettuce on it big chunks of turkey nothing was nice about it at all globs of mayonnaise it was just so sloppy and messy and disgusting This place needs management I'm never going back there read more

WARNING Do not buy Panama Gift Cards ad you will be shafted out of your money. We purchased a $50.00 card at a grocery store and after taking it off the cardboard it was stuck on tried to redeem it This past Sunday were told it had zero balance. We NEVER used it! Today we are told by panara it was used in Massachusetts. Not by us , haven't been there. Beware they will not treat long time customers with any respect. No satisfaction " nothing we can do" thanks Nancy( supervisor) for nothing! We were long time customers, NO MORE. Suggest everyone use other restaurants and boycott Panama. read more

As a long, long time Vero resident I frequent this Panera often. However for me it's little things that have the greatest impact. And over time I have noticed that the service of food has not met my expectations. To be direct it seems as if management's primary focus is less on a positive customer experience and more on how to cut costs. Not a successful equation. On a positive note, the service personnel are awesome. Fast forward four months, I continue to stand by my original review. Tonight I ordered pick up of a Spicy Thai Chicken salad and French Onion soup. Extremely disappointed in what I received. The salad included very little of the trimmings and no dressing. And the soup was a third of what is served in restaurant. But don't take my word, you be the judge (see photos). read more

Panera Bread - Sandwiches Near Me - Vero Beach, Florida

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We are from St louis where st louis bread company panera originates. Ten vegetable soup was watery and baguette was soft and doughy! Way below their standards!! read more

This place has gone downhill incredibly since I first moved to vero 2 years ago. I don't know if it's because I have been online ordering lately but they never get my order correct and the food has just been ok. (Lunch) Breakfast is still pretty good and their custom teas are to die for but I think they need to work on the quality of food a bit. read more