Panera Bread

3.0 (711 reviews)

ModerateSandwiches, Salad, Soup

Open • 6:00 am - 9:00 pm

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Panera Bread - Fuji Apple Chicken Salad & Autumn Squash Soup You Pick 2 - Sandwiches Near Me - Pasadena, California

Panera Bread - Hearty Fireside Chili & Rustic Baked Potato Soup - Sandwiches Near Me - Pasadena, California

Panera Bread - Kickin' Grilled Cheese & Creamy Tomato Soup Value Duet - Sandwiches Near Me - Pasadena, California

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Panera Bread - New Sandwiches - Sandwiches Near Me - Pasadena, California

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So-Good Sandwiches only at Panera

For when you need a melty, piled high, flavor packed sandwich, grab our fan-fave Chipotle Chicken Avocado Melt.

Soup Season is ON at Panera

Fall starts now with our NEW! Three Cheese Lasagna (like the classic, but wayyy cozier). Our Autumn Squash and Rustic Baked Potato are back, too!

New! Pumkin Spice Latte at Panera

Sweet, spiced, and SO worth the hype—the Pumpkin Spiced Latte is here! With coziness in every sip, it’s a seasonal fave for a reason.

The best breakfast?

Stacked sandwiches, fan-fave bagels & more!

Panera Bread Popular Dishes

$30.89

Creamy Tomato Soup - Group

15 Photos24 Reviews

$30.89

Bistro French Onion Soup - Group

10 Photos19 Reviews

$13.89

Fuji Apple Chicken salad Stuffer

10 Photos8 Reviews

Panera Bread menu photos

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PANERA BREAD ATMOSPHERE

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Inside

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Outside

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Casual

Moderate noise

Good for groups

Outdoor seating

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Ryan L.

This panera bread location ive always had a positive experience with both with the workers and my order accommodation. I do think that you should generally order online for this location. I ordered two soups, a sandwich and a drink for pick up dine in. Everything came out hot and all the food tasted fine. The inside is really nice with plenty of seats and a lot of them have charging ports for studying. The wifi is fairly slow because theres always a lot of people but works fine. Great for studying and a nice warm meal.

NEW Green Goddess Avo (I think, can't remember)! Delicious and fulfilling!

Sarah H.

I had an out-of-state friend in town and we were driving around Pasadena trying to find local Van Halen historic spots when we suddenly got hungry. Though we had been trying lots of local spots along the way, my friend had a craving for something that she recognized so we found this Panera and it hit the spot! She ordered at the counter while I ordered on the iPads! I got the Balsamic Greens with Grains salad and a Diet Pepsi. It was a great blend of fresh flavors and hearty grains to sit in my stomach a while. I always love their baguette on the side because of the chew and because I could use it to soak up the remaining dressing at the bottom of my bowl. The restaurant was larger than any Panera I'd been in before I think. Comfortable, clean and quick so we could hit the road and keep going! Love earning the rewards on my app too!

Aaron O.

This is an awesome location for Panera, and super popular, it seems. When I pulled up, parking was pretty cramped, and I ended up getting the last spot available. I'd recommend trying not to come at typical hours, if you don't want to street park and walk, or chance it at one of the other local store parking lots. When I came in, the place was buzzing, and there were a ton of people waiting for their orders. I came in right on time for my to-go order, which was a "you pick 2" of both of the new Asiago Bagel stacks. I hadn't tried either before, so I wanted to try something brand new...and I wasn't disappointed about the food at all. The flavor of the beef asiago bagel sandwich was my personal favorite, and it had an awesome kick to it that I loved. The beef itself was tender and tasty, and the asiago bagel had a deep cheesy flavor I really liked. The chicken roma stack was also delicious, though the flavor punches you a little less in the face than the steak. In both cases, though, I was really impressed with the flavor, and I think both are actually pretty balanced. I will be getting them again... My only issue here is that I did end up waiting about 7 or 8 minutes longer than even the longest estimate was for receiving my food. I think the staff was moving pretty quickly, so my guess is that I came in at a really busy time. Next time, I guess I'd wait a little longer and not come at 12:30ish. The parking lot was also a little dangerous as I was leaving. There was a woman who seemed to actually run into the car of one of the workers at the exit of the plaza, and very nearly hit my car as she tried to back away from the worker's car. That alone was enough to scare me into parking elsewhere next time...

Soup included! Call security! This customer refuses to be gaslighted!

WOW! -5 stars! I cannot believe the experience I just had here! 8-3-26 I went to the Panera Bread on 3521 E Foothill to get some soup and a 1/2 sandwich for my daughter who was home sick. I wasn't familiar with the menu and asked the cashier exactly what the "You pick two" was. She explained it was a half sandwich and a pick of side items, which she listed, including soup. I said "perfect" and ordered the Chptl Chx Avo and Tomato soup. When she rang me up, suddenly I was being charge about $16, rather than the roughly $9 for a "You pick two". I protested to the cashier, who responded that since it was separate, the items were more. I told she had just literally told me it was included, to which she responded that it wasn't. I complained to her that it was misleading in the extreme, and went ahead and paid the bill and asked for the manager. A woman came and introduced herself as the manager, but had no name tag. We discussed that for a moment, then I asked her name and I think she said it was Rachel (Unsure). I gave her my complaint, to which she said she could do nothing, and when I threatened to report it to Panera corporate, her response was I could do that, and was there anything else I needed. So it ended there, and I got in line to wait for my food. As I waited, I remembered I hadn't been given a receipt and since there was no cashier present, and I wanted to see the charges so I could review them as I waited, I tried getting the attention of the 2 women doing food prep, the supervisor I'd spoken with ignored me, but the other woman, told me I had to wait. When I explained I only wanted my receipt, she said she too, was a supervisor, and could do that, so I went back to waiting. I waited, and I waited, and I waited. Then the cashier returned to the register, so I asked her. She printed it right up and I thanked her and went back to waiting. I had plenty of time to converse with others also, and at some point another customer pointed out the menu explained in a location other than where the price was listed, that the "You pick two" item had a list including soup as a "Pick" item. I quickly took a picture, and asked to see the manager again. I waited, and waited, and waited again. When she appeared, she asked if I'd gotten my food and when the response was negative, she began walking away, saying she'd check on my order. I told her that wasn't why I wanted to talk with her, and that I'd been overcharged and wanted it rectified. She then gave an ultimatum, asking if I wanted a refund, or if I wanted the food. Of course I wanted the food, I'd waited all this time! I just didn't want to be charged unfairly! We went back and forth on this point a bit, then the first woman I'd spoken to asked me to step aside where we could talk. Thinking we could have some sort of a conversation about the matter, I followed her around to one of the registers, where she told me she was going to refund my money. Thinking she meant to not charge me for the food, I proceeded to swipe my charge, but then realized she meant to cancel the order entirely to inconvenience me in retaliation! I stopped the refund, and incredulously she then told me that customers were complaining of MY behavior, and that she was calling security to have me removed! (THIS!, as several customers had approached ME as I was waiting to express shock in the manner the supervisory staff was treating me.) Yes, I railed at this treatment a bit, then decided to leave immediately and challenge the charge with Visa. In my sixty some odd years of food service interaction, I have NEVER experienced this degree of misconduct in any business. Not only is Panera Bread engaging in false advertising, up selling, and some weird kind of customer gas lighting backed by strong-arm tactics, the business has no regard for fairness in business or ethical practice. A worse customer experience is difficult to imagine. I have witnesses to these interactions, and a photo of the menu showing the inclusion of soup in the item I ordered. Sign of the times? Me thinks so...

Richard B.

I'm back again! I love their sourdough and the baguette.... The chicken and wild rice soup is good too. The tables are not cleaned... as usual. I found one table that didn't look too bad. I used some napkins and water to wipe, then used my sanitizing tissue to clean our table. I'm ready for food. Today we ordered double Panera Duets... One order of 1/2 tuna salad sandwich with creamy tomato soup which is one of our lite meal item. We also ordered the 1/2 turkey & cheddar sandwich with chicken wild rice soup because of the soup. We love the lite meal options they offer through the Panera Duets pairings. Too bad they don't allow substitutions... Today, they ran out of their baguette... They have us bags of potato chips in lieu which was nice of them, but I love dipping the baguette into the soup. I will be back for the delicious breads... I would be back so much more often if the tables were cleaned better... Oh, well.

BBQ Chicken and Tomato Bisque with Creme Brulee Muffin

David L.

Stopped by to try there new item, the Salad Stopper. Instead of eating a salad, since it is just a bunch of veggies, you don't feel quite full. Because this item is served with the salad inside an Italian roll, it eats more like a meal. It also comes with a bag of chips, so it was a very filling meal. If you eat here, I recommend that you join the Sip Club. For one fee ($3.99 - $11.99) depending on their current promotions, it's all you can drink for one month. And once you redeem a drink, it will refresh and offer another drink an hour later. So, it's possible for a cold and a hot drink all in one visit. And sometimes you get a free month(s). And most of their menu items are delicious. Their workers are extremely efficient and very nice to all their customers!

Tiffiny H.

I hadn't been to Panera in ages, but recently went twice. I got tomato soup and Mac and cheese during one visit, and then tomato soup in a bread bowl on the second visit. The tomato soup is really good! I like the croutons on the top. Service is quick. I don't like ordering from the ordering devices. So, I really enjoy when someone is at the register. This location always has customers, but it is never busy/crowded.

Cold Sandwich Grilled Chicken and Avo BLT It didn't make me disappointed. It was really a delicious cold sandwich. All of the ingredients were good and the lettuces and tomatoes were fresh. More avocado would be perfect

Bryan C.

Upon revisiting, several new difficulties popped up, including inadequacies in keeping coffee and creamer/additions stocked, tea, and other available essentials. Bagels that were toasted were unfortunately toasted to an insufficient level, and orders were made incorrectly. Nonetheless, this continues to be a convenient location for me, and service, although with the above disclaimers, were otherwise friendly and quick.

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Lori K.

16 years ago

5 stars for their hot tea selection and the fact that you can try each flavor for the price of one cup. I'm not sure if that's allowed but no one's ever tried to stop me. This is the "go to" place for me and another friend whenever we get together because we know the food is good, there's no long wait in line to order and there will be plenty of seats. The only negative is finding parking. I was bummed when I heard the IHOP was going away to make place for this but I don't miss it now. read more

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Kate T.

197

248

16 years ago

There was an older asian lady in front of us. We weren't standing next to each other but the register thought we were all together. Sigh.. because we have asian eyes?! but anyways.. Decor: Open and spacious. Nice booths and tables for any type of parties ranging from 2 to even 20. Free wifi.. for half an hr. So if you study here, you really just hit the books. Food.. I like the chili and their corn bread. Their chicken panini is good too. The roasted bacon..something was a MISS. HORRIBLE. so unless you like roasted mustard or some sort of that concoction than go ahead. There's always going to be something that a person isn't a fan of but it isn't a reason to knock stars off of if service is good, and most of the other items are good. BUT I wouldn't go out of my way to tell people to come here. BTW- TRY FROSTBITES!!!! I'm in love with that place. read more

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Gerald F.

111

145

16 years ago

My review of this Panera is the same as Whittier. Everything about Panera is excellent. Their food is very tasty and fresh and they have free wi-fi. It is also very clean. They also sell smoothies and coffee drinks (mochas, lattes, etc). You will be very satisified with any item you order and i'm sure you will be a repeat customer too! The only negative thing about Panera is that you only get 30 minutes of wi-fi access between 11 AM and and 1 PM. read more

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Franky S.

194

14 years ago

Very nice staff, but I'm puzzled with the same sandwich they made here doesn't have the same consistency as the other location just in Rancho Cucamonga. I had the exact same sandwich in two locations with similar traffic, but this one has bread that tastes chilled for a long time and lacking flavor. The ingredients used in the sandwich are also lacking. I'd go again for the nice space and decent food, but not quite impressed with the quality here. read more

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Monica F.

14 years ago

I used to come here quite often, back when there wasn't a rush of high school/college students waiting to snag free Wi-fi. There is plenty of seating, but you'd be surprised at how fast these seats fill up during the afternoon. I ordered some mac n' cheese today, and was shocked to notice a few flies loitering around my table. Not appealing. This Panera just doesn't get the A on their report card this year. There's always scraps of food, and random pieces of paper all over the carpet. It seems like nobody really cleans up the mess, even if there's a gigantic piece of vomit on the floor. So in terms of sanitation, I give this place a C. Okay, a C+. If you're looking for a place to eat/study, this isn't the place for you. It's almost always crowded and usually you have to wipe off the mess that some other customer left on the table. read more

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Chris F.

12 years ago

So disappointed. Was here last night and ordered French onion soup with a half asiago steak sandwich. The main reason I go here is because the food is better than other options especially the bread. Usually the bread is a baguette on the side with the soup and a similar asiago version for the sandwich. Now they serve a soft white doughy version. It's fine...for McDonald's type sandwiches/soups. But for the money to eat here a good rustic piece of bread like you've baked for years was much much better than the new bread. I even heard another woman complain about her "new" bread and how she missed the old kind. Is this nitpicking? Maybe. Is this change enough for me to not choose to go to Panera over other places. For sure. Panera ask your customers what they think about the new bread. I'm not alone in my opinion. If nothing else offer a choice to your customers otherwise you may find them just not coming back. read more

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Angel R.

235

8 years ago

My mom loves this place so I finally joined her and... I dunno. I purchased a cheese pastry which I realized I should have had heated still it was great but unfortunately I ordered a Carmel latte and it's pretty bad. For 4.95 I hoped it'd be decent but no. Has a kick so good amount of caffeine but it has no flavor o feel like I'm drinking milk with s hint of Carmel. Wasted $5 on it so if you go I'd stay away from the drinks and just stick with the bread. Don't get the craze but mom likes it so thumbs kind of up read more

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C B.

160

8 years ago

I came into the store at around 12:55 and the two employees at the register were absolutely sweet and amazing. The cashier that helped me was Nayeli and she was so awesome!!!!! Thank you both but especially Nayeli for making my day better. Also, after making my order the service was so fast and the food was excellent. Will definitely be coming back to this location! read more

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Hilda M.

7 years ago

I usually order on line and pick up. Today I just decided to stop there. There was a huge line and I decide to use their self ordering station. It was great! it is very user friendly. The food was taken right away to the table! read more

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Warren M.

7 years ago

Used to eat here all the time, however the portion sizes on the salad have become ridiculously small. In addition, a number of our takeout orders were missing ingredients which is never a good thing. I brought this up to the manager and got a "so what" and no apology. So I am taking my business elsewhere. Too high a price for to small a portion. Sorry to see the food quantity decline and the customer service suffer. This used to be a go to place for salads. No more. read more

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J. S.

8 years ago

This place has been on a decline. Waitresses going through the motions. They removed cold brew from the menu and now anything from the coffee bar is too sweet. My plate had smudges all over. There are booths that smell like locker rooms. Bathrooms aren't well maintained. Basically a poor dine in experience. Some regulars have begin to drop out and it's no surprise. read more

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Stephanie C.

8 years ago

Fast and friendly service and good food. Can get something as simple as a bagel or sandwich, salad and soup. Don't forget the pastries!

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Hazel C.

16 years ago

I dont like mac and cheese but I have to say after tryin it here I loved it! Potato chips are awesome as well, although the servings are small. I tried the Tuna salad sandwich and it was ok. There are so many stuff I want to try I'll definitely come back. read more

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Ad G.

301

485

11 years ago

It's Friday placed online order for Bakers Dozen bagels for the office. Arrived couldn't find my order in system. Offered order#, Name, In which worker wanted to look it up his way ok. Order and paid for bakers dozen #13 bagels Received #12 this day store was out of Jalapeño cheese bagels. read more

Panera Bread - Sandwiches Near Me - Pasadena, California

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Maria C.

131

11 years ago

Food is good.. The bread is great... I just can't stand that I can never find a seat because it always looks like a study lab.. Buy a coffee or drink and stay and hog up all the seating!!!! I found a table today I got lucky only 2 people (including myself) are eating 6 tables "study group" I thought this was a restaurant!?!?!?! read more

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Cheryl A.

5 years ago

Usually go to Panera Bread in Willowbrook, IL. Food is good, pricey. Every time I go the available tables are DIRTY as are the chairs. Get it together people, that sucks. read more

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Syndie E.

6 years ago

I ordered online with a gift certificate, putting the small remaining balance on my credit card. When I got my credit card statement, they had charged the entire amount to my credit card. During the online ordering process, there was no message indicating that they had rejected my gift card (which does have a balance on it still). When I picked up my order, she opened the bag to check the contents, then handed it to me. When I got home, half the order was missing (which means she never really checked the contents against the order) and I had to drive back to the location to have it corrected. FRUSTRATED! read more

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A. C.

183

9 years ago

Received a gift card and decided to give it another try. Used their self-order machine for the very first time and was not quite sure how the system works. Manager Carolyn was helpful and pleasant. Love their pecan roll:) read more

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Christina N.

16 years ago

I got their combination of salad and half a sandwich. I got the turkey sandwich and the Asian salad and both were amazing! The bread of the sandwich was on the oily side, but it was just as good. They also give you a choice of an apple and bread also. I got the bread and that was really delicious. The meal was very filing (i had to eat the salad for lunch and the sandwich for dinner) so the price is definitely worth it. DELICIOUS I got my order to-go so I cannot rate the experience of dining in. However, the past few times i came during lunch time, the wait was crazy! I suggest coming before/after the lunch rush to avoid the long lines. read more

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Sasha S.

13 years ago

I love all the sandwiches, but their new spinach power salad is awful! The mushrooms on it are canned and have a horrible texture. They aren't fresh like the other ingredients. Panera can do way better than they did with their new salad. Do not get it. read more

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Lee C.

5 years ago

The salads I ordered were horrible, nothing, but iceberg lettuce with a few pieces of chicken on it. You can bet on it that I won't be ordering from them again. read more

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Anna M.

8 years ago

I only ordered an scone. It shouldn't take more than 30 minute. This is something that I can just go get it myself without service. I feel like the orders should be everyone responsible to get it to the customers, not just one person doing that job. read more

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Hovik P.

6 years ago

Trash sand which, order w avocado blt came with the worst, most hardest piece of bacon. Soggy ass bread, just a huge disappointment. No wonder I don't eat Panera bread... read more

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Kirk F.

110

8 years ago

Ordered a few sandwiches and soup and salad. Of course when I got home, I opened dinner and no salad. Argh....should always look before leaving. read more

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Andrew T.

8 years ago

Absolutely abysmal internet. Slower than tethering my phone. Not a great choice for a post work meal and watching Netflix.

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Bryan K.

5 years ago

i wish there was a negative star. i ordered a 2 for which was fine 1/2 sandwich and small soup. order a family size chicken noodle soup. they should have told me it was just the broth. not just a few noodles but zero noodles. it makes me made cause they knew it was just broth and they didn't say anything. they should have said i can't take this tip because i am ripping you off and i don't deserve a tip. the order was only $35 + change. and the tip was me being a sucker cause this is not the first time they have done this to me. it wont happen again read more

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Dee C.

8 years ago

I went to Panera Bread for lunch and ordered a large bowl of chicken noodle soup and a half of a tuna sandwich. When the waiter brought out my food, the bowl was not even half full of soup. I insisted that I have more soup and another waiter returned with more soup. He explained that the restaurant has controls over the portions. The sandwich didn't even have a scoop of tuna. It was mostly bread, lettuce and tomatoes. I paid over $11.00 for my food and walked out hungry. I will never return to Panera Bread. read more

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Robert N.

18 years ago

We'd eaten at other Paneras before, but never been that impressed. Being on a bit of a health kick these days, we asked to see the nutrition information to help us pick something better the last time we went in. Everything, and I mean everything, at this place is LOADED with trans fat. Seriously, McDonald's is a healthier place to eat. No wonder I always had that "food hangover" feeling after eating here. Consider yourself warned. read more

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Priscilla C.

15 years ago

For me, too overpriced. Some of their sandwiches although flavorful can taste SUPER salty. I went here a few times but haven't really gone back. There are just better sandwich places out there for me and at a cheaper price. I always find myself spending $20 or more bucks for two! It's just not really worth the price---you can eat better elsewhere. I always see people here studying/working and just drinking coffee---I guess that's pretty much what they are good for. Not a big fan and don't really recommend unless you a student/professional looking for a quiet environment to study/work with just your coffee and some sweets. read more

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Ann Z.

13 years ago

This review is mainly for their catering service... We hold small events regularly throughout the year and I have been ordering catering from them a lot - great food and customer service, on time delivery, and nice presentation. Definitely our first choice for small event catering. read more

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Leana N.

12 years ago

Update: this place has so many choices I'm going everyday so yummy!!! Fav so far: tortellini cheese pasta, bread roll, flat bread sandwich (southwestern) , lemonade read more

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Juan P.

122

11 years ago

This place is really good. The staff is super friendly and they remember what little details I like. I am hooked on their chipotle panini and I always get it, except if I want to convince myself some day I actually like variety. If I don't get the chipotle, I'll get the Mediterranean egg white sandwich, which is tasty as well. Panera seems to do a really nice job of training their employees well, and the managers at this store are top notch in customer service. Hands down, best Panera I've been to. Please don't try their Mac n cheese, because they must put crack in it. OK go ahead and try it, but don't say I didn't warn you. read more

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Jade G.

Elite 21

160

172

370

9 years ago

Lentil broth bowl with cage free is good! Customer service is on point. Bagels always good and fresh.

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Joyce P.

9 years ago

I have been on a salad crave lately and have been trying out salads from different restaurants. I have been to Panera before but I just always came there for their bread. One day I decided to order the green goddess salad and broccoli soup and I was wowed by the flavor! The salad had the perfect balance of everything. It had just the right amount of creaminess to it because of the dressing and avocados. The bacon and cheese gave it just the right amount of saltiness and the arugula gave it a very good kick that I can't even describe! I think I will always be coming back to this place from now on to order the green goddess salad. It's so good that I don't even wanna bother trying the others. Lol The soup was soo good and creamy! I have had cream of broccoli soup in other places and this is the best by far. Their croissant was fresh and flaky with just the right hint of butter flavor. The blueberry muffin was really moist and had the right amount of sweetness, definitely better than Starbucks muffins. The restaurant had a nice, cozy feel to it which I love and all the prices are reasonable. You will get good value for your money. read more

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Ivan L.

164

9 years ago

My first time here was a great experience. The environment is really welcoming. I come here to do homework often. The papaya passion fruit green tea is really good. I also never eat bagels, but when I got the cinnamon bagel, I instantly became a fan. Definitely coming back and getting the bagel too! read more

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Elizabeth M.

8 years ago

Went with my kids to Los Angeles County Arboretum and after we needed to dinner somewhere. This place was not far from there. We have Panera Bread in Culver City, but this place is nothing like that. It's super cozy, the interior is amazing. The food is great and they bring it fast. I loved their choice of tea. But my favorite part is that you can customize your order. read more

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Aldo R.

164

9 years ago

20 minutes waiting on my food... When I walk up to the counter i see my order has been sitting there for a while, when I ask to have it to go I get attitude and then they just toss the bag , I know you don't take pride in your job, but try to take a smile read more

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Carol K.

4 years ago

We've been going to the Panera Bread on Foothill Blvd in Pasadena, CA, especially after shopping at Best Buy's or doctor's appointment at Kaiser. However when COVID started, we only ordered take out. And almost every time we got home, something was missing !!! I read other reviews here and saw the same comments. What will it take for the Corporate office to do something about this??? Obviously the branch manager doesn't care. The last time we ordered two soup and salad combo, 2 orders of bagels and a side order of cream cheese. When we got home, the bag only contained half of our order, the other half was missing !! We called the manager and he started laughing as we described what happened. WTF was funny about that? #@#&P#??? That was the last straw, we aren't coming back - the place has really gone from bad to being the worst Panera branch anywhere. I used to enjoy coming in for coffee and breakfast, say hello to the staff but the evening crew are just so incompetent, unprofessional and believe that poor service is something to laugh about. Is anyone listening to our complaints?? Hello Panera CEO Niren.Chaudhary@panerabread.com Are you ever going to do anything about this?? Read all of the Yelp reviews please and do something. read more

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Virginia T.

14 years ago

Excellent service to go with the yummy food: Yesterday, ordered soup and 1/2 sandwich yummy; got a free smoothie to go, so fast your head would spin.I wanted to leave them a tip for the appreciated customer service. Today picked up smoothie and breadbowl soup received pastry for 99cent. yummy 6 dollars and change. It was way busier and I was their long enough to collect my thoughts and ask for the tip jar; their is none. Woohoo! As good as it gets read more

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Curtis S.

12 years ago

Wednesday, March 4th at about 5:10 PM, Manager ~ he is good job about employees full comfortable and care health to the people or children or disabilities for coffee, food, and busy. I'm happy for Thanking to Panera Bread Cafe #: 1149, business. read more

Panera Bread - Perfect - Sandwiches Near Me - Pasadena, California

Panera Bread - This is perfect Apple Crunch Muffin dips hot dark coffee. - Sandwiches Near Me - Pasadena, California

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Page 11 of 18

3521 E Foothill Blvd
Pasadena, CA 91107
Chapman
Directions
(626) 351-8272
Call Now
Visit Website
http://www.panerabread.com

Full menu

Hours

What time does Panera Bread open?

Panera Bread opens at 6:00 AM on Monday, Tuesday, Wednesday, Thursday, Friday and Saturday.Panera Bread opens at 7:00 AM on Sunday.

What time does Panera Bread close?

Panera Bread closes at 9:00 PM on Monday, Tuesday, Wednesday, Thursday, Friday, Saturday and Sunday.

Mon-Sat 6:00 AM - 9:00 PMSun 7:00 AM - 9:00 PM

Payment methods

Does Panera Bread take credit cards?

Yes, Panera Bread takes credit cards.

Food & Alcohol

Does Panera Bread have catering options?

Yes, Panera Bread does have catering options.

Does Panera Bread have a drive thru?

No, Panera Bread does not have a drive thru.

Does Panera Bread serve alcohol?

No, Panera Bread does not serve alcohol.

Indoor Amenities

Does Panera Bread allow dogs?

Yes, Panera Bread allows dogs.

Does Panera Bread have TVs?

Yes, Panera Bread has TVs.

Outdoor Amenities

Does Panera Bread have bike parking?

Yes, Panera Bread has bike parking.

Does Panera Bread have outdoor seating?

Yes, Panera Bread has outdoor seating options.

Does Panera Bread have parking?

Yes, Panera Bread has parking options. Private Lot Parking, Validated Parking

Other Amenities

Does Panera Bread have free WiFi?

Yes, Panera Bread has free WiFi.

More Info

Health Score

Ask the Community - Panera Bread

Is there some additional step to connect to the WiFi? I click to join it via the WiFi option but my laptop doesn't connect 😢

No answers yet. Be the first to answer.

I️ hadn't been in years and as I️ return today I️ find out that there's no more chicken tortilla soup, what's up with that?

I haven't seen it in a while. Tell the manager to bring it back.

View question details

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Urth Caffé-Pasadena

3.6(4.4k reviews)

3.5 mi•Downtown

•$$

The buss service to clean our table is horrendous! We show up in a very hot summer afternoon and at…read moreleast 6 of the outdoor tables were full of food that had been sitting there for some time and had flies all over them. Quite disgusting. I asked the person taking orders and asked to have the tables cleaned. She said yes. 5 minutes later still no cleaning. I asked a manager and he, very unenthusiastically, said we could get someone to do that. Another 5 minutes. At least, later no one cleaning the tables. So I asked the manager again and he pointed to a guy finally leaving to clean the tables. The guy went to the wrong tables so I had to again ask him to come clean out tables. Why is it so difficult to get good service in this country? I travel around the world and this country has the worst service of all! Nothing but lazy people. It a customer asks for something reasonable, then do it, and do it now!!!! I shouldn't even to have to ask for this.....the tables should never have been left dirty for so long, period!

My mom loves the flourless chocolate individual cakes, and I have been reserving them on the app. A…read morefew weeks back and today I wasn't able to reserve the cakes in the app, so I either had to call or reserve them on the regular website. I like reserving them on the app instead of the website.

Photos

Behind the counter

Breakfast Burrito

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Smoked Salmon Plate

Tender Greens

3.7(1.8k reviews)

3.4 mi•Downtown

•$$

I visited recently and was pleasantly surprised by the attention to detail by the staff especially…read moreAva she was super helpful I will be coming back !!

Ordered UberEats and it arrived pretty fast - less than an hour!…read more Got the Chipotle Chicken Sandwich ($12) and it was so delicious! I'm usually not a big fan of sourdough but this bread wasn't too sour. It was slightly dry and tough to chew but it tasted pretty fresh. It was packed with chunks of real avocado and chicken. The chicken was packed with flavor and not too salty. There was a slight hint of spice without being too spicy. The Watermelon Agua Fresca ($4.75) was so refreshing. It wasn't too sweet and I could tell it was made with real watermelon! I was impressed by how big the container is and it was more than enough for one person!

Photos

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5 POT

4.6(166 reviews)

3.3 mi•Downtown

•$$

Came in for a quick dinner and loved it. The ingredient selection is great, and you'll find the…read morestandards without anything too fancy. And honestly, it's hard to complain when you get to customize your own bowl! The space was practically sterile, which I actually find to not be the case with many hot pot restaurants, so this was a very nice and welcome surprise. Only gripe with the place is the price. It comes out to $15.99 per pound, which is quite expensive for raw ingredients. A single bowl could easily run you $20.

its a good option for individual hot pot in the pasadena area. I thought the food and vegetables…read morewere decently fresh and the service was really good. I do wish there were more broth options or even more sauce options (there was sesame sauce + condiments, but i usually look for the traditional "shacha" bbq sauce) when the food came out, it was cooked nicely. my veggies weren't overcooked which I appreciate. the flavor was good overall

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The line

Pork Belly

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ID-Eclair

4.7(279 reviews)

4.4 mi•Downtown

•$$

Locally owned & operated

Certified professionals

This place continues to be a treasure. It's on the prettiest tree-shaded walking street in…read morePasadena. It's connected to a wine bar. It's across from a coffee shop. The architecture is stunning -- and the pastry is good enough that you'll never know it's vegan. *** Though I would never deduct points for it, Miss Manners deems it tacky for counter-service credit card stations to pressure for table-service tipping rates. Card companies push for default over-charging because that increases their surcharge - but rate is set by store managers. A buck or two is considered standard tip jar for counter-service.

As someone who isn't vegan, I was a little skeptical about coming here, but I'm so glad I gave it a…read moretry. They have such a wide selection of pastries, both savory and sweet, and some are beautifully decorated for the holidays. There's seating both indoors and outdoors, and the staff is incredibly helpful when it comes to guiding you toward their best selections. I tried the savory danishes, and both were delicious. The biggest surprise for me was how light everything felt. You get the deliciousness of a pastry without that heavy, buttery feeling afterward--it just sits much lighter in your stomach. I'd definitely come back again. There are so many other things I want to try, and I'm already looking forward to my next visit!

Photos

Chocolate Eclairs

Pistachio Eclairs

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Espresso Eclairs

Oh La La

3.7(632 reviews)

3.1 mi•West Central

•$$

This place was so cute and cozy! I ordered the avocado tartine and it was delicious. 10/10read more

We planned our day with a late lunch at Oh La La after a morning at Pasadena Flea. The rain turned…read moreout to be more than expected so the vendors at the flea market were significantly less. We were done about an hour before our reservation time. We hoped to be accommodated earlier but saw the long line and crowd waiting as we drove by. We decided to run a couple small errands instead. We arrived about 10 minutes before our reservation. It was still busy, but there were not as many people waiting. The hostess was so warm and welcoming. She let us know that the customers at our designated table were almost done and that they will have it ready in just a few minutes. Unfortunately, those customers decided to linger much longer. Thirty minutes later, they were still hanging around. We fully understood that this was not by any fault of the restaurant. We continued to wait patiently. The hostess was very apologetic and was trying to work out a solution which led to the Floor Manager (Karla) getting involved. We were eventually seated at another table, with the option to move should the other table become available. Karla then took the time to apologize for the wait and unfortunate first impression. As we got started with drinks and a pastry for the daughter, the other table opened. The hostess immediately came to move us. It all went smoothly from there. Table service was casual and attentive. We started with the Chocolate Almond Croissant and the Baguette & Bordier Butter. The daughter tried the Iced Matcha Latte. For our entrées -- Shakshuka, Patty Melt and Brioche Eggs Benedict (with salmon). I was eager to try the Potato Gravlax, but it was sold out. :( Everything was so, so delicious! Fresh and flavorful. Lovely presentations. Very good portions. As we were finishing, Karla came to our table again to express her gratitude for our patience and understanding. She gave me her business card with an offer to contact her directly should we need another reservation. On our way out, I stopped to compliment the sweet young hostess for a job well done. Wonderful experience. Beautiful decor. I would give Oh La La 10 stars if I could! We will most certainly be back!

Photos

Beautiful ambiance of OHLALA

Chocolate Almond Croissant

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Peach n cream

Tendon Tempura Carlos Junior

4.1(497 reviews)

3.4 mi•Downtown

•$$

Great food, casual ambiance. Ordered the tempura combo with udon. Udon was standard and satisfying,…read morea very hefty portion! The tempura was delicious. I prefer dipping myself so I liked the tendo combo. (Asked the waitress cuz I was so confused - tendon combo comes with tempura serviced on rice whereas the tempura combo comes with it on a plate sans rice, she recommended tendon if you want a little more carbs ) Would go again! Price was decent for quantity and quality you get. Not sure how it works as take out, the tempura is best fresh!

Small shop, local vibes. Tad pricy, quick service. Love all the combo options, can get sushi, soba,…read moreudon, and tempura. Great ginger and pickled celery complimentary sides + Assorted Sashimi ($16.99 for 6 pieces): cuts thick and good + Spicy salmon roll ($16.99): was fine + Got sides of jumbo shrimp ($7.99) eggplant ($1.99), and pumpkin ($1.99) tempura. All were good

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Front Entrance

Special Tempura Bowl

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Mixed Sashimi Bowl

Mendocino Farms

4.3(842 reviews)

3.2 mi•South

•$$

While visiting a friend in Pasadena, she invited me to Mendocino farms for Lunch! I ordered the…read more"notsofried" chicken sandwich-it was fantastic! Love the ambiance of the restaurant and all the staff was super friendly. I will be trying their salads on my next vist-forsure!

Mendocino Farms in Pasadena is fantastic…read more It's fast-casual done right -- sustainable meats, interesting flavor combos, and you actually feel good after eating. Everything here consistently tastes great! Highly recommend for a healthy but hearty lunch and or dinner! Service is always top notch too. You will love it.

Photos

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Lunasia Dim Sum House

3.8(2.5k reviews)

3.9 mi•Downtown

•$$

Overview: convenient kiosk ordering, tough parking, delicious dim sum…read more ---- We decided to order some dim sum to-go and got the classic offerings of siu mai, har gow, cheung fun, chicken feet, pan fried turnip cake, ginger beef tripe, black bean pork short ribs, and egg tarts. Everything, and I mean everything, was so delicious. One of the best dim sum places I've been to. The pricing of the items ranged from $8-$10 per item we ordered which is expensive but as a treat every once in a while and for the amount of time and effort that goes into making dim sum, it was worth it. I've tried making dim sum at home and it is so hard! Pricing breakdown: $8 items: - har gow (4 pcs) - siu mai (4 pcs) - black bean spare rib - pan fried turnip cake - egg custard $9 items: - chicken feet $10 items: - shrimp rice noodle roll I think they no longer have the tripe on their menu anymore bc I couldn't find it on their online ordering. Also their chili oil was priced at $0.98, which was kind of small, I would do without it next time. ---- The parking was really tough, luckily I had another person with me drop me off then I ordered and then we double parked waiting for it to be finished. The inside of the restaurant felt like an elevated dim sum place, things were neat and a darker ambiance which felt more intimate if you decided to eat in. We took ours to-go and it was still so good! ---- Overall: if I'm ever back in Pasadena I'll be sure to stop by for dim sum, classic dishes with an elevated taste, pricey but worth it

Hubby wanted to get dim sum for new year and luckily we live close to Lunasia. Like most locations,…read morethe food is pretty consistent and the servers are pretty attentive. This location is pretty spacious and even has a second floor for dining. Though we were seated inside, a lot of people were coming in and out for take out. They have a QR code to scan the menu and send your order to the kitchen. Unfortunately, they forgot our order of shumai. We had already finished eating before it even came. The waitress was kind but apparently had to bring the receipt back because the staff was claiming we already received it.

Photos

The outside of the restaurant.

Back of the restaurant with plenty of parking.

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Nice, modern look and feel

Noodle St

4.4(1.1k reviews)

4.1 mi•Downtown

•$$

Women-owned & operated

Kid friendly

Noodle Street has always been one of my go-to places for comfort food and a good noodle dish. This…read moretime, I had about an hour to kill while waiting for my appointment at the Apple Store in Pasadena. I was walking around thinking about what to eat. The I saw the Noodle Street sign. Of course, I went in because I already know the quality of their food. I always find their noodles fresh and chewy, and the dishes are rich in texture and flavor. But this time, since I was by myself, I didn't order a noodle dish because I was just by myself. So, I ordered the beef roll, which is also to die for! Just really enjoy their food overall. If you've never tried Noodle Street before, definitely check out their menu and give their noodles a try. This particular location was clean, the staff was nice, and the wait wasn't long when I arrived. I would definitely come back again! I'd like to add one more detail. While I was waiting for my food, one of the staff members, possibly the manager, Justin, came over and asked if I'd like to have a small bowl of broth on the side. I said yes and was impressed by that offer. Why? This young man understood that I had ordered only the beef roll, which is a dry dish. Having a little warm broth on the side made it much easier and more enjoyable to eat. I had water, though, but I personally never drink water before or after my meal, so the broth was definitely a perfect complement to the beef roll. This is the first time in my Noodle Street eating history that I've been offered something simple to enhance my dining experience. A small gesture that I think is worth mentioning, as it showed that he was attentive and had very good common sense when it comes to customer service. Thumbs up to him, and an extra star from me for this location.

Old Town, Pasadena Super fun and comfortable Korean noodle and rice dishes place. It advertises…read moreitself as an Asian fusion noodle restaurant. Most of the dishes are Korean and Korean spiced versions however so be prepared. I expected the food to be much spicier and more pungent. They are not -- they are modernized slightly lighter versions of Korean noodle dishes. I'm addicted to the cold noodle salad with kale, carrots, and you can ask for it with tofu as I'm not eating beef for the next six months due to the beef recalls nowadays. Love the modern simple setup. There is a crew of chefs in the back cooking behind the glass. The staff are attentive and they take Apple Pay. I cannot believe the prices here. They are very reasonable. Why go to a fast food restaurant? End of Yelp.

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Stir Fry Noodles with Tofu ($15.80) - onions, spinach, bell peppers and carrots. With triangle noodles.

Dining room

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Beef Roll Pancake (3P) ($12.80)

Nha Trang Vietnamese Cuisine

4.5(232 reviews)

4.1 mi•Downtown

•$$

I have never given a yelp review before. This restaurant deserves one so I'm gonna write one. This…read moreis the best pho I have had around here and I live amongst all the ones in San Gabriel/Alhambra that are supposed to be better. The broth is excellent and the Bun Bo Hue is also excellent as well. Writing this review is making my mouth water. It's excellent. This place makes excellent Vietnamese food.

So good!! I came here for the first time to try the DineLA menu special. I chose the bun bo hue…read more(spicy beef soup), crab and pork eggrolls, and passion fruit tea. A great casual place for pho with very quick service. A lot of people were here with friends or meeting with family. The food was all very delicious. I will say the bun bo hue was not very spicy even after I added all of the chili paste and I am usually only able to handle medium spice. I could have asked for more but it was fine because the flavor of the broth was so good as it was. Don't forget to add a little hoisin sauce, sriracha, and lime of course! The eggrolls were crispy and the crab and pork flavors didn't overpower each other. The sauce added a nice tartness. The passion fruit tea was sweet and flavorful, it is house-made. Don't expect passion fruit seeds in it as some places have though. I will most likely be back :-)

Photos

Inviting indoor dining area

Bun bo Hue

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Bun bo Hue! ( ^_^)b

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67 reviews that are not currently recommended

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Lau M.

4 years ago

Good food, but always a big hit or miss with customer service at this location. 50% of the employees are great, the other potheads should remain at home in mom's basement smoking and inhaling their healthy for the lungs weed . Management does not care about constructive criticism, and they never respond to reviews. But then, this is also the same management that hired some incompetent employees too! Ordered online with curbside pickup. Notified my arrival after parking in the designated pickup spot. After 10 mins and no food I notify them about my arrival again. 20 minutes passed with no delivery and I now go in. My order is sitting on the shelf while 5 employees are very busy chatting, texting, and ignoring customers! No customer greeting, no customer acknowledgment. Looked to be mostly new people. As usual, on a "miss-day" here there are missing items in the order: 1. One fork and one knife enclosed for two soups and two salads. 2. No croutons with onion soup. How about training employees to pay attention to details?? read more

Ronald D.

11 years ago

Here is why I love this place:- Great french onion soup in a breadbowl- Great coffee. I love the dark roast coffee.- Great smoothies- Great sandwiches. My favorite is the Italian Combo.- Great bakery items. I love the orange scones with a cup of coffee.- Really nice location. Nice comfortable booths and chairs- Plenty of free parking- A healthy alternative to fast food- Nice, friendly serviceNow if only they could do away with the line at lunch time. If you get there anywhere near 12:00 PM for lunch you will usually have to wait a while to order (even with 3 cashiers operating).This is an update to my review done in June. read more

Michael T.

6 years ago

Panera Bread is a decent place to buy bread and pastries however the quality of the customer service and the food is pretty bad. The staff was very rude and they weren't accomodating at all, the quality of service was very poor as it seemed that they didn't care and were unnecessarily rude. The condescending attitude and unfriendliness swayed me away from coming back to Panera and while the sides were decent it was hard to enjoy with the atmosphere Panera established. I don't recommend going to Panera as it does not have a welcoming environment and it's not worth it. read more

Arnold B.

2 years ago

This Panera Bread never disappoints! The service here is always friendly and quick, with staff members who make sure your needs are met. I had the signature broccoli cheddar soup in a bread bowl today, and it was as comforting as ever. The ambiance is welcoming, with a clean, stylish interior that makes it a wonderful place to unwind or catch up on work. I love the peaceful vibe here, which makes my lunch breaks enjoyable every time. read more

Camil J.

15 years ago

Great food at a good price. But soooo many stalker nerds on their laptops. No you're not working, you're lurking. Find a hobby and get out of Panera bread aka your Starbucks nuvo!!!! I recommend taking advantage of peasant cheap labor and even cheaper soup. Because this place will be sure to satisfy all your hunger but not your money grubbing girl friend. 5 stars for nerds. 3 stars for not kicking that trash to the curb. read more

Antoinette D.

13 years ago

Delicious desserts, delicious sandwhiches and best of all delicious bread bowl soups! I got the brocoli cheddar and even though its about $5 its still better than any restaurant ive been to. Big fan of the italian premium sandwhich made with fresh meat and soft chibatta bread. Also I love their Acai berry unsweetened tea. Great service mixed with a nice decor, makes this the perfect place to go on a cold night. read more

Ronni J.

14 years ago

Ordered a catering for Panera bread and they delivered on time and a smiling employee delivered the food and it was packed well. The sandwiches were an assortment and everyone took the vegetarian we all loved these and they tasted awesome. No one tried the ham or meat ones. The salad was great. The best part were cookies they just melt in the mouth. Everyone had bottled water and no one touched the cola. read more

L R.

4 years ago

Good food but terrible customer service if you order curbside pickup. 50% of the time, when you notify Panera of your arrival you end up with no one bringing your food out. Today was one of those days. I went inside to pick up my own food, sitting in the take out shelf. Four employees are just hanging out by the counter talking and doing nothing. Great oversight by management ! read more

Amy R.

7 years ago

Valente G.

2 years ago

I place an online order at 6:17pm and they said order would be ready at 6:34pm and that's the only reason I placed it because it would be ready at the time , so I lost my lunch break waiting on my order because it wasn't ready on time they said , it was ready at 6:46 it is not my fault that the restaurant is busy. I placed the order based on the information I was given. read more

Mel T.

11 years ago

Everyone should explore the menu in a Panera. The portions are modest and healthy. For the first time in a long time America has a fast food chain that they should be proud of. Try to eat here everyday, count your calories daily, and appreciate that you got something tasty that did not create more fat or slow you down to digest. We may win this food war after all !!!! read more

Shawn S.

10 years ago

The broth bowls on the menu are good but a little high priced. I think all their drink selection are weak, I would just get tea or coffee at Panera maybe because it falls under bakery/Caffe. I would like to see organic salads here, I talked to manager about that and he said prices will go up for salads;; But if they buy volume how much more can it go up? read more

Ali A.

15 years ago

I've been here twice and I was very disappointed both time. First time I was here the sandwich I got was a disappointment, yet I came back for a second time thinking that I probably just got a bad sandwich. The second time was just as bad. I dont see myself ever coming here again. Their chocolate chip cookies were stale and gross. Very disappointed. read more

Ginny S.

7 years ago

The croissant was hard as a stone and when I asked them to heat it up they showed me the microwave. This place is racist and sexist. The breakfast sandwich was a few spinach leaves over a piece of fried egg that was already going cold. The coffee was undrinkable and the place was dirty and there was no hand sanitizer in sight. Stay away. read more

Alexandra P.

14 years ago

Panera is just one of my all time favorites! It's all carbs all the time! Wow I've really never made a bad choice there: bread, cookies, sandwiches....where do I start?! Today I had my winter favorite: half sandwich with soup. I also love to start my mornings there with coffee, bagel and free internet! read more

P D.

17 years ago

Great place to study and grab a small bite while doing so. Came here a to meet coworkers for lunch/meeting some time back. Not only was I satisfied with the service, but also the decor. Very neat and trendy. If it wasn't for the fact that I live across town, I'd probably snack here more often. read more

Karen R.

13 years ago

Lines are long and the service is not the fastest to speed it up. Otherwise I'd be all over this place with 5 stars. Good is good with reasonable prices. French Onion Soup is yummy. I usually get a soup & salad combo. Good for the weird weather we are having, something got & something cold. read more

Drew M.

9 years ago

I'm really pleased with the food quality, but the cashier needs to listen to the customer, she asked 3 times if I was eating there and twice correcting my order. I was in a hurry and didn't have time to go through everything over and over. Keep up the good food and cleaning, it looks great. read more

Paul G.

16 years ago

Wow! For the price and type of establishment, I definitely (without a doubt) recommend this location. Food was very good and we had the manager himself not only bring us our food but check up on us to see if everything was acceptable. Great Staff, Great Food, Great Price. Yes...Yes...Yes. read more

Aileen W.

12 years ago

the ambiance was good love the place love the way they organize things very clean, but the problem is the food did not taste that well and the price is a little bit to much for just an ordinary sandwich, I mean I could have better in that price. read more

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Panera Bread - sandwiches - Updated October 2026

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Habit Burger & Grill

3.4

(489 reviews)

•$$

I love the habit! So tasty! We usually come here once & a…read morewhile on our lunch break. I go back & forth between the chicken club with onion rings or the charburger with fries! I love that they have the jalapeños & yellow peppers out. Both are so good with either option!(: The ranch is so good here too! Their shakes are the bomb too! My go to is cookies n cream mmmm so goood! Love that they offer a free charburger on your birthday & that's what I came in for the other day. (:

I had a very disappointing experience at Habit Burger & Grill at 3733 E Foothill Blvd on afternoon…read moreSeptember 16, 2026 around 5:30 pm. When I entered, there was nobody at the front/reception area. A female employee was talking with the chef, and even though they clearly saw us, nobody came over to assist us. I tried calling out to them, but I was ignored. I eventually had to call out loudly before another employee finally came to help us. What made the experience even worse was when the same employee who had been talking with the chef brought me my food. She did not make eye contact, say hello, say thank you, apologize for the wait, or even say goodbye. There was absolutely no communication or basic courtesy. I understand that employees can be busy, but completely ignoring customers and providing no basic customer service is unacceptable. A simple acknowledgment, apology, or "thank you for coming" would have made a big difference. Unfortunately, the lack of communication and professionalism made me feel unwelcome. I hope management addresses this because customers deserve to be acknowledged and treated with basic respect.

Jersey Mike's Subs

3.1

(106 reviews)

•$$

UPDATE AT BOTTOM It's 4/6/26 approximately 8:41 pm I walk…read moreinto the restaurant to order dinner and politely ask a female employee are you guys closed because one her sweeping; she says no, we're open. As I walk to the counter to order, a male employee is wrapping up the condiments and looks at me in disbelief that I'm coming in possibly so I ask can I order he makes a gesture like yeah. I say can I get an Italian sub and he makes what appears to be a annoyed facial gesture and takes the wrap off of the condiments because he'll need them for my sub so I immediately it's okay bro never mind I see it's an issue he tries to say he wasn't mad but he really was. The problem with this is why are people closing up shop 30 plus minutes earlier especially items that would be used if a customer comes in. Bad look jersey Mikes UPDATE: It's 4/7/26 approximately 8:31 pm and I came to try and order for a better experience. I had Celeste and Brad help me both were great kind and very friendly. I'm glad I gave this location a second chance as I will be returning. I changed the stars from 1 to 5 due to the great customer service and delicious sub

I placed an online order at 7:50 PM for 2 sandwiches, and received an email stating it would be…read moreready at 8:10 PM. I arrived exactly at 8:10 PM. One of the employees asked if I was waiting for an order, and I pointed to the bag right there with my name on it. They were just putting the receipt on it, but the order wasn't actually finished.What followed was a complete failure in basic customer service. Instead of finishing my order which had been placed 25 minutes prior the staff completely ignored it to prioritize walk-in customers. A family of three ordered, got their food, and left. Right after, a second family of three walked in. The second employee, who had actually started making my sandwich before I even arrived, completely abandoned my food mid-build to take care of the new walk-ins, which took another 10 minutes. Meanwhile, the first employee finished only one of my sandwiches, put it in the bag, and then literally started sweeping the floor right in front of me instead of making my second sandwich, fully knowing I was sitting there waiting. Besides the family of three at the counter, the restaurant was totally empty. Once the second family left, a solo customer walked in, and the employee tried to start making her sandwich next. At that point, it was 30 minutes past my promised pickup time. I finally had to get up, complain, and ask how much longer it was going to take. Only then did the employee finally finish my order. The night crew working the front here completely mismanaged the line, ignored digital tickets, and showed zero respect for a customer's time. Absolutely terrible service.

Panda Express Innovation Kitchen

3.6

(633 reviews)

•$$

My favorite Panda for sure. Best one around for miles. It's because they have a large staff, it's a…read morelarge facility, and the food turnover is quick. Stuff isn't just sitting there for hours like at some of the smaller Panda locations. And there's nothing worse than stale orange chicken! Another bonus is that they have dishes here you wouldn't find at most other spots. That's why they call it the innovation kitchen. They are creating different items and you're their test subjects! Anyway, a good time was had by all!

I am a resident of Hastings Ranch. I am writing to report an unpleasant experience I recently had…read moreat your Hastings Ranch Panda Express location. During my visit, I ordered a Family Feast with chow mein, orange chicken, chicken with green beans, and eggplant tofu. Since I do not like tofu, I politely asked the employee serving me, Austin, if he could provide the eggplant with little or no tofu. Austin immediately told me that he could not do that and that the dish had to be served with tofu. Unsatisfied with the response, I approached the cashier, Hannah, and asked if I could speak with the manager. Hannah responded professionally and asked if she could help first. She listened to my concern, treated me respectfully, and attempted to assist me. I even complimented her by saying that she demonstrated excellent customer service and that I would hire someone with her attitude anytime. After hearing my compliment to Hannah, Austin appeared upset. Instead of focusing on serving customers, he approached Hannah and confronted her. He then went to find the manager, Ken. I found this behavior unprofessional and inappropriate, especially in front of customers. I even have a photograph showing part of this interaction. When Manager Ken came out, I explained my concern regarding Austin's attitude and lack of customer service. After some discussion, Ken eventually agreed to provide the eggplant dish with only a small amount of tofu. This demonstrated that a reasonable accommodation could have been made from the beginning. My concern is not the food itself but the manner in which I was treated. Austin seemed more interested in defending himself and discussing the matter with coworkers and management than serving customers. His behavior created an uncomfortable atmosphere and reflected poorly on the restaurant. I would like this matter reviewed and hope that additional customer service training can be provided. On the other hand, I would like to commend Hannah for her professionalism, patience, and excellent customer service. She handled the situation far better than expected and represented your company well. Thank you for your time and attention. I look forward to hearing from you regarding this matter. Henry Aba

Flame Broiler

3.5

(194 reviews)

•$

Simple, healthy, and quick food that is delicious and does not make you feel bloated. The Korean…read morerestaurant offers different meats served with rice, vegetables, salad, and fruit. The interior is very clean and organized, and the staff are extremely friendly and helpful.

Has been my go-to lunch take out and delivery place for a few years now. Recently, my order is…read morerarely correct and always missing 1-2 items. I've discussed this with the store manager before who was nice and apologized. But the issues have continued despite me nicely reporting them several times over the last six months or so. Food is still good, just don't expect your order to be correct.

WaBa Grill

3.6

(281 reviews)

•$

5 stars for Waba? Yes!…read more In a time when prices continue going up but customer service somehow goes down (dont get me started on tipping, which this place NEVER asks for), the manager, Chris, and the staff here make you feel welcome and greet you. What concept huh? Good food, good prices, good people. They also have nice deals from time to time so come check em out.

Stay away from this place. The portions are pathetic. I had an online order. I'm on my way over…read morethere I ask if it's done they say working on it. They are working on multiple orders from people that just placed their order. Then I say after waiting another like 8 minutes. How's that order going. They say working on it. Then I get my bowl. Im rushing out the door and I open the bag in the car and the bowl is pathetic. Legit a 5 dollar bowl in my 10 dollar chicken bowl. I was so pissed. Ambiance is trash too.

California Pizza Kitchen

3.5

(655 reviews)

•$$

To go, office pizza and salad lunch!…read more Food is always good here. My favorite is the bbq chicken and the meat eater pizza. Love the Italian salad.

I came here for lunch and it was a pleasant experience…read more If you've been to CPK, then you know what to expect with respect to the menu and taste. I got the charcuterie salad (half size) for myself and found it the perfect size. If I were sharing, I think the full size would be a better option. The salad dressing was tasty and the toppings were fair. The service was kind and attentive. Also, there is validated parking. There's a parking lot right around the corner (it says hotel parking) but it also leads to the restaurant. Validation covered my ticket so it was free.

In-N-Out Burger

3.7

(539 reviews)

•$

The Service is always the Best. The Cleanliness is perfict…read more The Burger is not as good as it used to be, I have heard the Bun has changed and it doesn't soak up the flavor. It Just doesn't taste as good as it used to be!

So bad potatoes fries One order and so bad potatoes a lot…read more Why?!?!? Getting quality not good as before

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