Morning staff = attentive & friendly ladies, building is chilly this morning. Wish they'd had the fireplace turned on. read more

Panera Bread - Asiago bagel with coffee. Morning staff = attentive & friendly - Sandwiches Near Me - Paducah, Kentucky

What is a grilled cheese sandwich? It is 2 pieces of bread with cheese in the middle. Correct? Not this piece of shit/sorry excuse. Background: we had order from door dash. The dasher was quick. My sister also claims to have ordered a bread bowl but idk abt that. read more

Panera Bread - my sister holding what is Not A Grilled cheese sandwich - Sandwiches Near Me - Paducah, Kentucky

Let me set the stage: This order was done from a kiosk, we dined in, and there were more employees than customers. I ordered a Toasted Frontega Chicken Sandwich, no basil was available and I wasn't made aware via the kiosk or when I picked it up. I had to go back up and request spinach as a replacement. My daughter ordered a kid's Turkey Sandwich with Mixed Berry Yogurt. After sitting back down from having to retrieve the above mentioned spinach, I notice my daughter's sandwich looked on the light side (which is weird because she added tomatoes and cucumbers). Sure enough they left off the turkey. Now I'm up again to retrieve turkey. Just as my toosh hits the seat, my daughter is showing me that she got the wrong flavored yogurt. I pick up the receipt, it clearly says the other flavor. Perhaps the employee was making more executive decisions without me. I'm thoroughly unimpressed with this location. We stopped for our first meal of the day, at 4:30 pm while traveling. Needless to say, I expected better. Thumbs down guys. Also, I left the food pickup receipt so you can coach your man behind the counter. read more

Panera Bread - Just in case anyone wants to go toe to toe with me on the accuracy of my kiosk ordering skills and what I wrote. - Sandwiches Near Me - Paducah, Kentucky

Anthony Simpson in drive thru was very kind efficient and professional thank you for making the road trip from Chicago to Nashville that much more bearable I'll be back every time I make the trip! Thanks again read more

Panera Bread - Nicest guy - Sandwiches Near Me - Paducah, Kentucky

Ok so if people place online orders at night no matter how early you get up you're out of luck because they only make so man soufflés Tables are dirty. They had no salt and no napkins. Very much in need of help to clean the place. Jeez go to Starbucks read more

It was very good, I've never had Panera before and it was great, will go back. I got broccoli and cheddar soup with a sandwich

TERRIBLE JUST TERRIBLE I had to wait 20 minutes in a drive through then went inside ordered and waited for a hour just for a sandwich and saw someone else that waited 30minutes for food and got their food wrong. Im never coming back. read more

I visit Panera regularly in my city so I figured visiting a Panera in another city would be fine. When my husband and I are headed to St. Louis, we normally stop in Paducah, KY. We needed to fill up our gas tank and get some food so we stopped at this Panera. The people inside were friendly. I had ordered my family's food via the app so that we could do rapid pickup. Our food wasn't ready by the designated time so they gave us a free cinnamon roll. Of all the times I have eaten at Panera, I've never had the oatmeal. I have been missing out! The oatmeal was delicious! I'd definitely get it again! read more

Panera Bread - Sandwiches Near Me - Paducah, Kentucky

Slowww. Service.. At 130 on a Sunday.. Food was good as usual. Just needs more staff read more

Ordered a sandwich and a salad in an empty restaurant. Received two sandwiches and didn't realize until I had gotten home.

Not the best food. Service was pretty slow with employees standing around. Several of the employees who were in back were scratching their face, kinda gross if you ask me. I had a sandwich and it was very bland. The place had dirty tables and floors. Not the best Panera I've been to. Lots of room for improvement. read more

Awesome soup and fast, friendly service. We stopped off while traveling thru and each had a bowl of soup which came with a good size hunk of good and crusty bread. The bread was great for dunking in the soup. I had an 8 vegetable soup that was thick and well seasoned. It hit the spot. The other soups were chicken noodle, creamy chicken and rice and French onion. There were empty bowls at the dog the meal and everyone enjoyed their soup selection. One member of the party also had a small bowl of Mac and cheese topped with bacon bits. She reported that it was good-homemade tasting. I also had a blood-orange lemonade that I enjoyed. The only downfall we experienced was a small women's bathroom. We were here around 2:30 in the afternoon (late lunch) and with a two stall bathroom, there were 3 people inside waiting and 3 people outside the bathroom door waiting, which created a blocking going into the men's restroom. read more

My Green Goddess Cobb salad with chicken breast had something gritty in it. Might have been "bacon bits", definitely wasn't bacon. Otherwise, it was good. My granddaughter's Mac & cheese, yogurt, milk and cookie were fine, as usual. The coffee did not taste as good as it used to. Service was SLOW. I finally went to check since it didn't seem crowded, yet our beeper hadn't gone off. One woman ahead of me had a carry out order. Many orders were bagged ready for pick up/delivery. Orders were going out of the drive through. Those of us there in person to eat were way down the list of priorities. Disappointing. Usually, I am offered a receipt at the register. With my grand daughter along, I didn't realize the young man hadn't offered me one. When I went back to request one, he was not at the register and the other clerk was busy. I expect a receipt to verify my order was correct. Also shows what time order was placed which was relevant today. It was very noisy today with many groups of little children. (Maybe it's Spring Break?) It felt more like Mickey D's. Could not wait to finish eating and leave. read more

Best muffin I have had in a long time! It's filled with so many blueberries! If only every Panera was like this read more

Panera Bread - Blueberry muffin - Sandwiches Near Me - Paducah, Kentucky

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Always enjoy visiting this Panera Bread location. The staff is the friendliest I have encountered at any Panera Bread location; smiling and helping with any questions, order pick-up etc. Tonya will make you smile in the drive-thru, Jackie is always making sure the dining room and customers are well taken care of and Christian takes great care to know the local customers and their orders, having them at the ready with a smile. I used this location as a study go-to while working on my online degree, and I can honestly say this staff doesn't even know how much their enthusiasm and help got me through some tough papers, assignments and exams. Not to mention the tasty food and that awesome sip club! Thanks Paducah Panera! read more

This place needs to pick up their game. On this one visit: both self serve kiosks out of order. Lengthy wait for my food. I finally went to the counter and there it sat. So what's the buzzer for? Cookie was so stale I couldn't eat it. Dirty dishes piled up. Panera likes to project an image of above quality of the average fast-food joint. Not so much. I get better service at most Subways. read more

Sad to say this location has really gone downhill. I went to the drive thru today and for the THIRD time in a row the order was wrong. If you order anything here you might need to pull over and check it for accuracy. When you are paying $14 for a sandwich and a drink I don't think it's too much to ask that it be the way you ordered it. read more

Today I added the Panera App to my iPhone. I received an instant reward so I decided to try it out. I went inside to order. Skipped the kiosk, and ordered with an employee. I ordered the half & half. I chose half the Greek Salad, and half the Napa Almond Chicken Sandwich. For my side I picked a fresh red apple, I'm calorie conscious. I asked the employee since Panera is known for natural foods, locally grown if the red apple was organic. She did not know. She tried to ask others, they did not know. I asked her if it was not, if they wash the commercial wax off the apples that they serve. Because I do not want this chemical in my body. She did not know, so I washed my own apple. The food looked and tasted great. However I do not think someone who is truly wanting to eat 100% organic can TRUST this chain to get it right. They claim they do, but I'm not feeling very secure about that. They definitely charge organic prices! My lunch was $12.16 after I added a large unsweetened black iced tea. See pictures, the food looks great. Hope this helps. My "reward" was a large chocolate chip, M&M cookie which I gave to my grandson who is 3. I do not eat them. I was not offered anything else. My Italian Salad had 1 Olive in it, and 2 peppers. It was about 99% lettuce. read more

Panera Bread - 1/2 Greek Salad 1/2 Napa Almond Chicken Salad Sandwich, Apple. 510 calories. $12.16 total price - Sandwiches Near Me - Paducah, Kentucky

This is a great location, Panera has healthy choices (and excellent, strong coffee), and it is usually clean. The problem here, though, is that the service is almost always a struggle. This has been a meeting spot for me with friends often since it's been in Paducah. I've been there when the coffee is out, but the biggest problem (and I have to say it is actually usually the case) is getting help at the register. In the 20 times that I am there in the morning (6:15 or so) I am often the first one in the line. Even though there are lots of people working on bread & stuff, no one ever seems to want to come to the register. Since I am usually just there for the coffee, getting served and then to a seat is important. Having to wait on service and then ask for coffee to be brewed fresh isn't cool. read more

Panera Bread - Self-order kiosks are here! - Sandwiches Near Me - Paducah, Kentucky

Fast service but the chicken broth left something to be desired. A.k.a. was bland and sucked. Also didn't have butter.

Decent salad that tasted good, although a tad on the pricey side for a Green Goddess Cobb salad with chicken that came with a small baguette ($9.29). I went half an hour before closing, but the employees were nice. Unfortunately, being so close to closing, there were only a handful of desserts left. read more

Panera Bread - Green Goddess Cobb Salad with chicken and french baguette ($9.29) - Sandwiches Near Me - Paducah, Kentucky

Extremely dirty, all trash cans full, and cold sandwich! This was at 3pm. Not crowded, so they had time to wipe down tables and empty trash. Gave it 2 stars bc the salad was ok. Ok read more

Went through the drive up after a long afternoon drive. Ordered salad and soup for two to take home. Service was wonderful, the order was perfect and everything tasted great! Thank you!!! read more

Panera Bread - Sandwiches Near Me - Paducah, Kentucky

We dine in or pick up food from this Panera very often. The portions of soup is much bigger when you dine in versus drive thru. I'm not sure why. But, a large soup when dining in is MUCH larger than when ordered at the drive thru. Same goes for the Mac & cheese. It's not enough of a big deal for me to give less than five stars. I just wanted to point that out! The last time I drove thru, I checked my order and there was an entire sandwich missing. I advise drive thru customers to check their orders before driving away! My favorite is the broccoli cheddar soup. It's the BEST I've ever had. My go to sandwich is the frontega chicken sandwich! It's very YUMMY. My hubby loves the French onion soup. Our daughter is a BIG fan of their Mac & cheese! read more

Love the food here and the employees are so nice. I highly recommend this restaurant to everyone. read more

Panera Bread - Sandwiches Near Me - Paducah, Kentucky

i ordered curbside pickup for 7pm. i pulled up and notified that i had arrived and received a text back saying they would be out with my order. i waited 10 minutes then went inside. my order was sitting on the counter and the receipt said it was prepared at 6:17pm. i ordered a frozen drink as well, and it had completely melted. had to wait another 30 min to remake my order. what was the point of choosing 7pm pickup if it wasn't going to be READY at 7pm??lazy manager, no common sense. won't be returning. they were also oblivious to the fact that they had people waiting for their food in the curbside parking spots. read more

Quick and friendly service in the drive-thru! Everything was delicious, fresh and soup hot, sandwiches cold! Would return.

I love Panera Bread. This one, however, despite its VERY convenient location right off the freeway on my drive home to St. Louis...never again. The staff is rude. The food was improperly prepared. My bread was dry, the sandwich felt old like it had been sitting for hours... This Panera needs to get it together. Because what they're doing now...it's not working. read more

Said I could pick up inside for a quick stop on our road trip, had to sit in a drive thru for a half hour for my food that had been ready for 25 minutes. Don't advertise the quickness if you are going to be slow. Will NOT return. I strongly advise not to come here read more

Grilled cheese with no cheese ripoff stole my hard earned money very sad very very sad went they drive thru got to hotel and was shocked I will never give money to this company again I was hungry really hungry now I'm sad read more

Panera Bread - Grilled cheese Fail #stolemymoney - Sandwiches Near Me - Paducah, Kentucky

I love the food! But only gave it three stars because when you order to go they always mess up your order! I have been promised twice by two different manager that the remedy was coming the mail with coupons, two dates going over a month now I have yet to receive anything. I would not recommend the Paducah Panera bread to anyone read more

This has got got the be slowest unorganized not experienced team of employees I seen here and it's 2 pm they are not even busy read more

Panera Bread - Sandwiches Near Me - Paducah, Kentucky

Great service - awesome breakfast sandwich. Actually best breakfast sandwich we've ever had at a Panera Bread!

Not a good representation of the service that Panera is overall known for. - Staffing needs better customer service training. - more attention needed to cleanliness of restaurant bathrooms - slow service read more

Used their app to order curbside. They left out one sandwich. Very disappointing where is the QC? Your main business is curbside our drive thru and you don't make sure you get the order right? True most people will just be tickled and keep going however you also won't see them again. I feel like Leo Getz. read more

Fast courteous service, our order was perfect. Wide variety of foods and the pastries are great!

Have been 3 times in past 2 weeks and 2/3 times they messed up my order . I see on the bag there is a checklist for SOMEONE to check the bag check the order check for napkins and utensils and then sign off on it. Not one time has this 'checklist' been used . Very disappointed that Mcdonalds can get orders right better than panera :( Needs improvement read more

My family and mother stopped in (we are from Michigan), and used the kiosks. My family got their orders within a few minutes. Unfortunately, their system could not find my order. I told them what I ordered and the manager (?) made the order for me on the spot and then gave it to me, free of charge. Everyone was friendly and the atmosphere was laid back and clean. The food was great, but it was their broccoli and cheese soup that took the show! I would highly recommend this location to everyone! read more

We ordered two salads and one soup to go. The soup was chicken and noodle and was good. The salads were Asian Chicken which consisted of a head of Romaine coarsely chopped with three wide dried Chinese noodle parts. That was it. We have eaten in Panera's and gotten to go from coast to coast - this was totally unsatisfactory. When my husband went back the person in charge told my husband the salad did not contain the ingredients listed on the website menu. Honestly, I think the salad at McDonald's might give them a run for quality. We were refunded $20, less than cost of salads and did not provide a meal after a long day! I recommend avoiding! read more

Maybe Panera Bread has been reading the bad reviews here and are making good changes. I'm stay next store and have eaten here 3 times so far. Twice I ordered using their app on my phone and picked it up. It was always ready to go. Everyone is very nice and helpful there. So far so good for me. read more