The service was awful! There were 5 people behind the counter and only 1 person was making the sandwiches . 1 lady had to step in to correct him a few times. The guy took so long on our orders that when I noticed My order was wrong, I just ansked for my money back. My partner's food was a mix of hot and cold so he threw his out. What a waste of money. I'd never visit this location again. read more

Firehouse Subs - 1 person working while the others are talking about personal business. - Fast Food Near Me - Paducah, Kentucky

Excellent customer service, really good sandwich. Easy to get to from the interstate, close to the mall.

We stop at firehouse subs whenever we are out and about because no matter where we go it's always consistent. This location is no different, the employees were friendly, our sandwich was accurate and made to order just as it should be. read more

Firehouse Subs - Large club on a sub split in half for 2 people - Fast Food Near Me - Paducah, Kentucky

I'll start by saying we generally love Firehouse subs. However, our experience this time was AWFUL! I should have known when I walked in the door, the store was not busy and yet I was not greeted. I picked up my online order, which was in two bags, though the printed ticket said 1 of 1. I was glad that I had looked in the bag and not taken for granted that the whole order was in the one bag as it was marked. My order was for 4 large sandwiches. NONE of them were edible. EVERY single one of them was completely drenched in mayonnaise and/or dressing. My daughter was literally (yes, in the literal sense of the word) wringing her sandwich out in hopes to be able get enough dressing and mayo off that she could still eat it. Absolutely disgusting! She ended up throwing it out. The other sandwiches were all overloaded with mayo to the point that they couldn't be salvaged. It's a shame to say I spent nearly $60 on four sandwiches, traveled 45 minutes one way to get supper, and still ended up cooking at home. Also, I tried to call the store to let them know what had happened to see if they would resolve it -- they didn't even answer the phone. My advice, skip the wreck and head over to Jimmy John's. read more

Best specialty subs in town --hands down. This is where I go when I want a quick sandwich. And I usually go for the Italian.

They now have a (medium) sized gluten free bun. Which is great do to my intolerance. I have always loved the hook and ladder sandwich. Perfect blend of flavors and cheeses, it just melts in your mouth. This location has always been great with friendly staff and quick service. I prefer firehouse over subway 10/1. But thats just me. A+ read more

Firehouse Subs is a cut above the rest. Forget Subway, Penn Station, or Quiznos, it is the best. Excellent quality food, service, and value for the price! I am a frequent customer. read more

Firehouse Subs - a sandwich and a pickle - Fast Food Near Me - Paducah, Kentucky

Everything is always so fresh and tasty. Its always great quality. Been eating there for years and has never messed up on an order. 10/10

The place was extremely dirty. They proceeded to clean the tables and did little to none. Only wiped with a cloth. Food was so greasy it was slimy. We ended up throwing it in the trash. If I could give them less than 1 star I certainly wood. Save your money or go somewhere different. read more

The subs are OK here, but Penn station down the street is way better! For the price of these subs... I would rather get subway or Quiznos. The service was not great when I went eather... they didn't wanna help explain anything about the subs or the menu to someone who had never ate there before. I spent like 8.50 on a sub here plus chips and I left there still hungry after I ate. This place will be my last option in town when it comes to subs. NOT WORTH THE PRICE. read more

Yay!! Paducah finally got a firehouse subs. They're the best sandwich shop in the US! Not sure if it's the bread or the steamed meats and cheese. But I will go out of my way to go here. The food is consistently the same all over the country. I don't care for the tuna salad but most everything else is tasty. The Engineer is my fave! When out of town for work I can go most any where for dinner but I'll choose Firehouse anytime. read more

To establish a baseline for subs, I like Jimmy Johns, I tolerate Subway, and I prefer not to eat Quiznos. I was impressed with their 500 calorie or less menu. I ordered the turkey and cranberry for 495 calories minus onion. I was nervous as several other restaurant's light menu is sub-standard but wanted to be "good". I also am usually not in favor of heated subs so when I saw them heat my meat I cringed a bit. I must admit I was pleasantly surprised. The size was about 4" long, bread was squishy fresh, and the cranberry sauce was more like a jelly. If I was blindfolded and tried this sandwich, not knowing what it was, I would have guessed a PB & J sandwich on white. When really it was turkey on wheat. They were not freaky fast but one of the staff may have been new and I was in a hurry so not terribly patient. read more

Brandon took our order and was very attentive to every part of our dining experience. Brought out our subs, cleared the trays and gave us coupons. Clean, yummy and fun for kids with the firehouse theme/hats. read more

I was driving around and noticed this one across from Hucks, and I was the only customer who walked in to this Firehouse and I didn't hear the usual "Welcome to Firehouse" that I and every other customer normally get at Firehouse. Meatball sub was on the small side for the regular. I usually have it run through the toaster twice, but I don't think the man working the subs did that. Firehouse subs is good when everything is the same quality and the Meatballs are fresh. Yes, it's pricey for what you get, but Firehouse is better than most sub places, but this one was just okay. read more

Great sandwiches at a great cost. You can't go wrong here. Why even think of going to Subway and getting a soggy horrible sandwich if for the same price of their sandwich you can get a great sandwich, chips and a drink. The best part, you can round up your total to donate it to first responders. Feel good and enjoy great food. read more

Im gonna have to downgrade my star rating a lil bit . Firehouse menu is amazing! Love it , have eaten at several locations in many states. However the past 2 times i have eaten at his location they have gotten our order wrong, even after repeating it back to me...... lol Great food only goes so far if complimented by great service . Food is still great. Restaurant is clean. We will be back to try again sometime . read more

Delicious! This isn't just another Subway. They definitely have their own flavor and almost everything is fresh and delicious. The Engineer is my favorite. It is piled on fresh bread with shaved turkey, shredded lettuce and mushrooms. The only reason I said almost and didn't give a 5 star rating is that my husband I ordered chicken noodle soup and it was barely warm and was very sour from what tasted like vinegar. It didn't taste spoiled but I have never had a pungent vinegar seasoned chicken noodle soup before and hope never to again. That is the only thing I have ever had there that disappointed. read more

Great food. Great atmosphere. Love their hood and ladder sandwich. Service is good. They have a new cool coke machine with 100s of choices. read more

If your looking for a delicious meal that serves sandwiches here is the place to go! I love subway and went to Firehouse Subs for the first time and fell in love. Unlike Subway the vegetables are all cooked. Calories might be added but so is satisfaction. read more

The food was fine much better than subway. The subs are made with heated meat. The turkey is very sweet. The restaurant is clean.

Hubby and I love this place. It is a little higher than your "typical" sub place but this isn't your "typical" subs! I have tried several different subs here and all have been delish and stacked with meat.! I do order the large but only eat half and bring the rest home for later.My all time favorite is number 10, BRISKET!!! (Hubby's favorite also) Also love the fact, you can choose or sample all different kinds of hot sauce. (Approx. 30 different kinds to choose from) They are labeled 1-10 according to heat. I am a little sad that I used all the Cheech n Chongs mango habanero over 6 months ago and they have not replaced it. It was by far my favorite sauce! read more