Cannot even believe this is something the would serve a customer. "Sprouted gain roll" is not much thicker than one of their cookies and is hard as a rock! read more

Panera Bread - Sprouted grain roll is flat as a cookie and hard as a rock. - Salad Near Me - Mesa, Arizona

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Unprofessional staff and night shift management in particular. Shannon took my order wrong and when I asked to get the correct one I've been told to I have to go back in line and pay the $1 difference. After approaching the cashier after 10 minutes she told me I have to wait for the manager then she handed me a bread bowl asked me to pour the soup on my own. Very disappointed. read more

This is the second time that I have found hair in my food. I'm currently wearing my hair up. I took a bite of my sandwich to find hair stuck in lettuce in my mouth. read more

I went through the drive-thru and ordered a whole Italian sandwich. I always order the sandwich and it is always meaty spicy and delicious with lots of flavors. This time around they duped me in the drive thru. This sandwich is supposed to come with smoked lean ham, Chianti wine salami, spicy sopressa, provolone spicy giardiniera, basil Mayo and fresh arugula. What I got was so disappointing I may never come back again. At first glance the sandwich looks like bread and lettuce. I only got one slice of meat and one slice of cheese and wilty gross lettuce. There was no basil mayo, and a couple of chunks of the giardiniera. The sandwich is supposed to be three meats cheese and ARUGULA. DO THE SANDWICH MAKERS IN THE BACK NOT HAVE LIST OF INGREDIENTS THAT NEED TO GO ON A SANDWICH? Paid over $9 for this. SO VERY DISAPPOINTED read more

Panera Bread - Salad Near Me - Mesa, Arizona

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This place is now Panera, all remodeled and they stepped up their game. Great food and service. read more

Panera Bread - Yum!!! - Salad Near Me - Mesa, Arizona

This location really needs to step it up. I have always liked Paradise Bakery...and Panera in other states, but this location is bad. They continually get orders wrong. Charge you for a large salad, but bring you a small, Charge for a dessert, but fail to bring it to you and there is only one person working the bakery and the line is too long to wait. Their computers are down and you can't get credit on your card. Last time I was there, all the tables were dirty and when asked why, I heard, "Oh, everyone left at the same time and we haven't had time to clear them," read more

Left a lot to be desired. Messed up my first order, then my meal ended up looking like this. Could have saved myself the money and burnt my own sandwich at home.. At least I have an apple slicer. read more

Panera Bread - Salad Near Me - Mesa, Arizona

Great service tonight was very impressed with the staff. Awesome food like always. Something happen with my order and they corrected it very fast. Can't complain how the staff handled the situation. read more

Did the whole kiso and then it said oops something is wrong with this machine please try another!! Why can't they take your order then we don't have to do all this crazy stuff, plus they want a tip!! We walked out and went across the street and got a burger ! In an out and they take your order read more

Food is good, but way to expensive for what you get ad how good it is. I have never had a bad experience with their staff. I have had a mistake or two but managers made it right. Just for the bang for the buck you are better going to Kneaders a little farther down the road... And their desserts destroy Paradise Bakery's. I have had a problem with Paradise running out of food making materials like veggies or bread. Kneaders, as busy as they are, keep stocked much better. read more

This is the worst Paradise Bakery I have been too. Mike and I came here last Friday night primarily to get some chicken noodle soup since he was feeling under the weather. We get here and immediately someone tells us that this has been the night from hell and that they are out of a lot of stuff. Ok, thank you for welcoming me into your establishment. We asked for a club and were told that the croissants were cooling. Ok, how long until they are ready? Response, "I don't know. A loooong time. But we can get it for you if you wait, but not if you are getting a to go order." So no croissants for us. I wanted a panini. Only one was available even though three were listed online for the menu for this location. They were out of one kind and I was told that they didn't offer the other even though it was listed as an option online. Fine, I took the only one they had. I then went to get a mixed greens salad and they were out of mixed greens and tomatoes. Who knows what else they were out of that we didn't ask for. All the kids who were working here looked miserable to have to be explaining this to customers and be put in this situation. Where was management? No where to be seen. read more

This is a nice place to hang out - lots of umbrellas providing that great shade on those hot summer days. A normal place to see a few other dogs hanging out with their owners. Petsmart is in this strip mall too. read more

If you're in a rush and trying to get breakfast and coffee in the same stop DONT GET COFFEE HERE. Very disappointed. I ordered a cold brew COFFEE and I got a cup of milk no trace of coffee at all. A waste of $4 and now I don't have time to go get coffee from somewhere else. Definitely will not be ordering coffee from here again. I don't even like milk so in the trash this goes. I come here very frequently I think I might have to change my breakfast spot :( read more

Panera Bread - Cold brew coffee but I was jipped on the coffee part. - Salad Near Me - Mesa, Arizona

This location seriously needs to train it's staff some customer service skills!! We have been to this location twice & both times have been horrible. The employees seem like they don't even want to be there, are rude, & not helpful. When you asked them for something, they seemed put out to get it. Cleanliness & stocked items at the drink area were sub-par too. Today we went there at 2:00, which was past the lunch rush so not too busy, and the place was filthy. There was a 1/2 sandwich on the floor right next to my chair, the garbage cans were overflowing, the bathroom was gross, and the drink area was out of drink lids & totally messy! They were also out of mango tea which seemed like forever to brew more. Bottom line: this location needs some serious help!!! read more

Why doesn't this location ever have Coffee Cake ? I have been to this location at different times of the day from early Sunday morning to later in the afternoon and they never have coffee cake. I went this morning at 9am and they didn't have coffee cake, as usual, but didn't even have cinnamon rolls. And don't tell me you ran out either because this location doesn't get really busy until the snow birds get here. Very disappointing, will go back to Bosa Doughnuts for our pastry fix. read more

I love Paradise Bakery and have done so for years but, the location on Signal Butte and Baseline is notorious for having terrible service, lack of staff and rudeness to be blunt. We just left the location after standing in a line of 2 people for over 5 minutes. We were being totally ignored at the soup bar after having our salads made. Even the manager ignored us! If you want a quick enjoyable meal, I would do the same as us.... Drive across the parking lot to 'Rubios' where they greeted us with a warm friendly smile and couldn't be happier to take our order promptly. read more

There are many varieties of herbal teas & assorted muffins. My favorite is zucchini nut muffin which is closely followed by carrot. The cookies are great, too. Walking to this location saves gas and it's a good workout. My ideal lunch is soup and salad, or a quiche, or a sandwich or an omelet. Everything I have eaten here is quite tasty and, since I'm a regular here, I can't agree with some of the other reviewers. Generally the wait staff is efficient, friendly and helpful. Rating could be a 3.5 stars if they practice a smoother customer line formation and faster service on Saturdays. read more

This is really disgusting. Wondering how clean your store is after I found a bug in my Sprite that had a lid on it. read more

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The food is good but the staff seems to be on autopilot. Not listening to the requests I made and then charging me even for things I didn't want or ask for. When I spoke with the manager he didn't seem to care what the actual issue was, only that he cared if I was going speak badly about his employees. He even stated " what you want your dollar back". With a condescending tone once he sort of heard what my issue was. On a side note, Betty at soups was very nice and helpful, maybe she should be in charge. Because of her this is a two star review instead of a one star review... read more

I love Panera, but I swear this location hasn't made my favorite sandwich the same way twice. I love the classic caprese, but today it came dripping with mayonnaise. It has never had mayonnaise on it before. I mean usually they just skimp on the cheese and arugula... but adding things, that's new. Overall if you aren't at the drive thru you can just take your weirdly made sandwich up and they'll replace it, so I keep returning, but it might be time to give up the drive thru. read more

I really like this location! My food is always great. Service is good, usually very fast. I love their tomato soup. Really yummy. They also started offering a low fat soup that I can't wait to try. I love the paninis. And the italian sandwich... HUGE! and filled with yummy goodness. Pair that with the tomato soup and mmmmm. My mouth is watering just thinking about it. Salad: The santa fe salad is yum! The dressing is a little spicy. The kick is kind of a good surprise. They gladly add other toppings if you ask like tomato, onion, etc. I have had some locations get snooty about this but never this location. I recently had breakfast here and the oatmeal was really good. Fresh fruit on top, really good. Now about those cream cheese brownies! Wow! My favorite brownies ever. I will say the chocolate chip cookies are hit or miss. Some days they are fresh and gooey and some days hard and crunchy. You just never know! I am glad that they always let you substitute another kind of cookie with your meal. read more

Pumpkin muffins at Paradise Bakery have a crunchy crumble top and big chunks of black walnuts inside .They are sumptuous and make my mouth water, thinking about them . Be early or else they will be sold out ! i have been disappointed a few times when that happened. Their soups are excellent and taste homemade. A great concept restaurant and this is one of their best locations. read more

Met my daughter here the other day for lunch. I have never been to a Panera before. I LOVED it. I liked that you could order and pay with a touch screen out in the lobby and they would bring it right to you. I got tomato soup and a sandwich. It was amazing. My daughter got a salad which was great as well. She let me have a little. Defiantly going to be coming here more often. read more

The staff was rude. People waited in line while they stood around and chatted. I ordered a grill cheese to go. When I got home, one side was toasted, the other side was bread. Horrible. Get your act together! read more

Panera Bread - Salad Near Me - Mesa, Arizona

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Went by tonight for drive thru on one of the family's favorite places. When ordering food Hannah was rude did not have one ounce of customer service skills. When we got to the window she was not friendly and seemed like she didn't want to help anybody. So we looked past it was excited to eat when we got home. The bad experience followed to the food as well. Bread was hard as a rock. BBQ Mac and cheese barely had any sauce in it. Chicken walnut sandwich tomato's were sub par and barely any chicken it. Very disappointed this was our worst experience at this store. Total waste of money had to go by another restaurant to buy food since the food was so bad threw it in the trash. Tried calling store can't get a hold of anybody. read more

First impression is very clean. The manager clearly has a lot of difficult people with a lack of respect for the service received, and continued to be professional and respectful. The service was very friendly, quick and the food was very good as well. read more

I ordered a small mac and cheese to go, it took them a while to get the order out so when it was ready I grabbed it and left without checking the bag. When I got home and opened the mac and cheese container I was disappointed to find that the cup was only half full. The smalls aren't very big as is so for them to not fill the cup made it not worth how much I paid. read more

I have no idea how the Panera Bread on Signal Butte in Mesa got any stars at all for ratings. The place is the biggest rip-off in the East Valley. If you don't care about your money or quality of food, this is the place you should go. They're skimpy on the food, high on price, and short on taste. We tried it on May 2, 2019 at 5:00PM. It was not busy, but they still couldn't get the order right. We will not be back. I would give it no stars if I could. read more

We brought our kids here for breakfast, and at 10:37 they refused to sell us breakfast sandwiches. We were planning to buy a dozen bagels to take with us, but we are happy to spend our money elsewhere. read more

Love this place! I've tried a lot of different items from breakfast to lunch, etc. There coffee and teas are good. I love the mango ice tea. Also there turkey chili and autumn soup is to die for. My fav sandwiches are chicken walnut in molasses bread. You can have that in a salad too. I also like in their Southwestern chicken flatbread sandwich. Their turkey with cranberry flatbread sandwich is good as well. The cookies, muffins and scones are good here. The service was great. Friendly and positive people. I will be back!!! read more

It's always busy, I've never had a problem here. The staff is really nice. I really like the self order station, cuts having to wait in line to order. read more

Quite possibly one of the worst food experiences I've ever had, and I've had food poisoning before. It was like they dumped our sandwiches in the toilet before they handed them to us, the mac & cheese was watery as all hell. I wish I could give this a lower score. I can't believe I paid $30 for this shit. read more

Ok - here we go. The food is really ok. But here's where I have a serious problem. I stop by here once a week to grab a quick dinner and each and every time I have witnessed a major lack of proper handwashing and glove protocol. Oh - perhaps there is NO protocol. Watch for this: The person taking your sandwich order is wearing gloves. He or she picks up the pen to write down your order (hint - who else has touched this pen?) Next the pen-person hands you a red plastic number (hint - how many other customers have touched this number with their e-coli, bacteria rich hands?) Then the pen-red plastic number person turns around, grabs your bread and begins to make your sandwich still wearing the same pair of gloves. Next, this very same person wanders around the restaurant looking for you in the hopes of delivering your sandwich. Can't find you? Maybe you're outside on the patio. So the gloved sandwich maker/delivery person opens the door to the outside (hint - same gloves now touch the filthy door handle twice) As the nasty gloves deliver your sandwich - they once again pick up your red plastic number and head back to the counter to write up someone else's order and spin around to handle the bread. Yes - I've spent many times watching this process over and over again at this location. Here's a question you should ask the manager: Whom do the gloves protect? The sandwich maker or the customer? I'm sure you know the answer. Apparantly the kids who work there wear the same pair of gloves all day. This is a health hazard - it's called cross contamination. This is how people get sick. It's dangerous and ridiculous. The manager insists that they do have a glove protocol. Yes they do and it is called "only use one set of gloves per shift" One afternoon I saw a father pick up each of his two young daughters and stood them on the metal bars used to slide the trays. Both kids leaned over the salad sneeze bar with their faces almost touching the food on the other side. Oh how cute! Look at the two germy kids contaminating the salad area. No one said anything but then again the employees are just kids themselves with no understanding of sanitary behavior. This is the fault of management. Training needs to be strict and exact and someone needs to follow up, watch, reprimand, retrain ... Public safety is at stake. The health department is my next phone call. I encourage you to watch for this behavior - not only at this location - but at every eatery. Say something when you see less than appropriate handwashing and glove use. How about some old man's feces with your bagel??? read more

fresh and tasty !!! interesting concept with different stations for deserts, soups, sandwiches and salads. the TUSCAN CHICKEN sandwich (grilled chicken breast, ciabatta bread, pesto mayo, lettuce, tomato, fresh basil, mozzarella cheese and green olive and pepperoncini relish) was delicious. the olives added an interesting twang. the BREAKFAST QUICHE (spinach, eggs, cream, cheddar, jack and parmesan cheeses in a puff pastry crust) was also good (or so i was told -- JULIANA and mom finished before i could snake a bite). nice place (right off the 60) to take a break and recharge your batteries, literally and figuratively, with plugs and free WI-FI !! read more

Completely empty at dinner time for a good reason. This is the worst run Panera in North America. They are constantly out of food. Their "rapid" pick up is anything but, usually 10 minutes late. Which is amazing since there's never anyone in here. Just go to the one at Dana Park or Queen Creek instead. Luckily this place will be closed soon so you won't have to be disappointed. read more

Dropped in two nights ago to get a whole sandwich which I've had at other locations in Queen Creek the food was professionally prepared and delicious. However at the signal Butte location the food was terrible I should've thrown it away. Won't be doing business at this place again. read more

Love the salads and sandwhichh a although I thought it seems overpriced. However, I tried the half pasta today? And the size is smaller than the soup. Not worth 6.99. I'm very disappointed in the quantity and the chicken on top tastes like ham and not cooked well. I will only be coming for a sandwhich in the future. Even the salads are very slim here. read more

Panera Bread - Salad Near Me - Mesa, Arizona

I loved this place when they were Paradise Bakery. Now the food is not as good and the quantity SUCKS for the price. I ordered a whole salad and paid more than $9.00 for this salad. The bowl was half full and not even worth the $9.00. I will NOT order from them again. I will start going to to Kneaders Bakery and Cafe where you get a fair amount of food for your money. read more

Panera Bread - Salad Near Me - Mesa, Arizona

I've been going to Panera my whole life and never had issues, over the past couple of years every location I've gone to has gone to complete shit. The kiosk will never process a payment. The staff is aware and continues to do nothing about it. The same computers are broken every time. When they do work, everything is out of stock. Cant even get my favorite food on the menu. The computers are never updated,(cookies will be out of stock but then will have them at the counter)? And then when I go up to the counter to actually order in person, the staff nowhere to be found, instead they're constantly trying to run around and prepare everything else. That should be done before the store is open so the employees are ready to serve and take orders. This place is an absolute joke and I don't recommend anyone waste their time or money. This pre made food can be found cheaper elsewhere with a staff eager to help. read more

Used to be delicious! Since Panera took over it has lost all the charm and doesn't have any of the good baked goods it used to! Too bad!