I went through the drive thru and was greeted by their amazing employee named Brianna. I have to shout her out today. I had maybe about 5-6 cars in front of me. I came to the window, and Brianna just greeted me with a big smile. She was enthusiastic, and also apologized for the wait. It was lunch time so it was definitely busy. I totally understood that. She had great customer service skills, and you can tell she's a great all around person. Going through the drive thru.. unfortunately you don't get that now of days. A lot of employees are in a rush to throw the food in your face ready for you to leave. Brianna was the complete opposite. You can tell she wants her customers to leave happy and satisfied with their orders. I had the broccoli cheddar soup, and the croque monsieur croissant. They were both good! read more

Panera Bread - Broccoli Cheddar Soup, Croque Monsieur - Salad Near Me - Mansfield, Texas

Love their soups, their bagels, and all varieties of fresh baked breads. They are always helpful and service is superb. The inside is always clean and ambiance is welcoming. read more

An absolute masterclass in incompetence. I ordered a simple loaf of sourdough bread--one that was literally sitting right there on the rack, already baked and ready to go. After I paid, they told me I had to wait for the order. I stood there for a solid half an hour. It wasn't until I went back up to the counter to ask where the hell my bread was that someone finally bothered to grab it. They just shoved it into a plastic bag. This is a task that could have been completed in under five minutes by a man with one arm and a shred of common sense. If you MUST go to a Panera bread, do not go to THIS one. read more

I ordered the strawberry basil lemonade drink and they put in parsley instead of basil. They're completely different herbs. That's embarrassing read more

Not sure why some of the reviews are SO bad. My wife and I've been dining at this location for many years and have always had a positive dining experience. We were in the Mansfield area for an appointment and had time to stop for a breakfast snack. In fact, we had "time to kill," Panera is one of our favorite places since it's nice and quiet during the breakfast hours. A visit to Panera was in the cards. Both my wife and I ordered souffles, her the spinach and bacon, me the spinach and artichoke. We both love Panera's individual souffles. Of course, you can't stop into a Panera and NOT have a pastry. My wife decided on a blueberry scone and I opted for one of their pecan braids. Everything was so yummy. The souffles hit the spot and the pastries were a perfect ending to an enjoyable visit to Panera. Panera, we'll see you again VERY soon. read more

Panera Bread - Spinach and artichoke soufflé and pecan braid - Salad Near Me - Mansfield, Texas

Panera in Mansfield really?! I opened my order to this?! Too lazy to cut? There no knife?! Count your days! read more

Panera Bread - Opened my sandwich from drive thru to this! Don't go to Panera in Mansfield - Salad Near Me - Mansfield, Texas

We love the Fuji apple salad, potato soup, & the toasted steak sandwich. We ordered to go today. 3 stars bc of the to give orders were NOT as we expected. First of all, they were missing the full order of potato soup, so we had to ask for it. Then when we got home, we noticed that it was just a small container instead of a bowl of soup, so I called & learned from the manager on duty tonight that if you order the "bowl" of soup with bread bowl to go, you only get a cup bc their container only fits 8 Oz, not 12oz, but you pay for the bowl of soup. What??? That's right! I repeated myself bc it sounded like a scam & she confirmed what she said! This is not disclosed in the menu! So, watch out when you order to go! Also, I agree with another review that the reward program is lame. read more

Panera Bread - A cup of baked potato soup - Salad Near Me - Mansfield, Texas

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It has been over 15 years since I had been in a Paneras and I have to say the food was exceptional from what I remember and the service was quick and on spot and as for ambience it made a lasting impression on me. I will return there again soon to try other meals. read more

Stopped by for a flatbread and turkey sandwich. While I was waiting on my order, the kitchen offered me samples of their fresh baked cookies. They were so good! They had samples of the kitchen sink cookie and the chocolate chunk. My order was correct and the food was good as usual. read more

Panera Bread - Turkey sandwich, chips and pickle - Salad Near Me - Mansfield, Texas

Order was to be ready at 5:41 pm. We waited until 5:49 pm to inquire about our order. There were no meals in the rapid pick up, plus nothing on the screen indicating where our order was. Employee wasn't too thrilled, mumbled something so I asked to check on the status of our order. All the while the order was taped up and ready on a back table, they turned around and grabbed our order. It had been sitting there ready, out of site. Staff had seen us sitting, we watched them for a while, tried to give them time to do their job, but to sit there unnecessarily for almost 10 extra mins just because they are choosing not to place our order in the correct spot is a waste of our time and extremely disrespectful. Had to leave the initiation to us, not our responsibility to do their checking up on when they refuse to do their job. On a different note, I keep giving them one more chance, way too many times now... I keep wanting them to be what they should be, but, they continually get our order wrong, prices seem way too high for what we actually get. Sad since once upon a time they were yummy, fun and a nice change for fresh food. Now, just a serving of wrong order with a side of rude service. read more

Ordered on the rapid app, and food was ready way sooner than expected time. Got everything I ordered; the only thing they did not do was wrap the baguettes in paper wrapping. The food was also tasty and I really liked the environment in the restaurant, I will definitely come back again! read more

Do yourself a favor and choose elsewhere, this store has a habit of giving you other peoples orders rather than your own despite having everything labeled and correctly on the bag, or always double check what they claim is your order. I have had this happen on three separate occasions from this location. I will not be back again. read more

Food is good but don't order pickup, my order was supposed to be ready at 8:27 and i didn't get it until 9:07. no apologies or anything just gave me my food and walked away read more

I just returned from picking up a phoned in order from my local Panera Bread store in Mansfield TX. I texted "I've Arrived" and got a response to the effect "You're here and we will be out very soon. In placing the order my wife said I would be in a beige Cadillac for curbside pickup. I waited 10 minutes, then 20 minutes, then 30 minutes and finally at 40 minutes I got out of the car and went in to find the two ladies chatting away. I told them I was here to pick op my order and one said "oh, sorry about that" This is the second time at this store that customer service has been terrible. But they won't have to worry about my returning as I don't plan on ordering from them in the future. Mike M. read more

I thought the service was great. We didn't like the salad and they were kind enough to replace it. Food was pretty good too. My kids love this place. 4.5 stars. read more

Got the "you pick two" and chose Mac n' Cheese as a side.... since when is this a Panera serving of Mac n' Cheese?? Great flavor, but the serving was a total tease. Serving size has clearly been downsized. Also, they were out of avocado! When avocado is included in half the food on the menu, management should order enough for the restaurant that they don't run out by noon. This Panera needs some attention from its higher-ups for quality and portion control. read more

Panera Bread - Salad Near Me - Mansfield, Texas

It's good it just need some changes like first the drinks used to be free now there like 2 dollars and they make you delete the order just because you have cash read more

Not only is the food delicious, but this is a great place to telework or study! The people are friendly and don't mind you hanging out using the WiFi! Breakfast is my favorite here, but the salads are great too! read more

Panera Bread - Salad Near Me - Mansfield, Texas

There was no rice in my bowl? I asked and they said there were all out? So they just did not put it in my bowl and didn't tell me till I had to ask. read more

Panera Bread - Salad Near Me - Mansfield, Texas

Yes this place seems to run out of items. Also whoever is in charge of the music playlist needs to be fired. I wanted to rip my hair out. Mind you I had my air pods on full blast. Every time it would get full of customers they would blast the music louder. My food was fine but didn't know that at a certain time they would start serving my favorite soup. I had to wait 3 hrs till they offered most of the menu. update : The music genre changed. 100% better but I think its two people playing different songs and you can clearly tell. One has great taste while the other sounds like a depressed middle age women going through menopause. read more

Can someone please explain to me why every time I put in an order on the app it always comes wrong? Like they just do whatever they want, give the completely incorrect item and completely omit things from orders. I've paid for cream cheese twice that I haven't recieved. I don't mind a few mess ups given how often I order here because it's so close to my apartment but it's every single time. I love Panera but it looks like I'll need to find somewhere else similar to get my lunch from everyday, it's becoming very frustrating. read more

Unfortunately we never received our food and they said they couldn't cancel our order....we ordered on the app. We will then called by their delivery service "door dash" who said they were out of flat bread....(we ordered two flat bread pizzas) and that we would need to cancel w the store. We called the store whom told us they didn't know how to cancel and aren't even sure if they can.....pretty sure that's not correct. Cool. You are welcome for $30. read more

Please make sure to check your food before leaving. I ordered a pick two combo for lunch. Specifically, broccoli cheese soup with chips, and half of a chipotle chicken avocado melt. I placed my order inside, and watched the lady at the food counter check orders and seal them. I trusted her that my order was correct. Once I got to work, I realized that there was no avocado in my sandwich! It is one of the main reasons why I order that sandwich. I do not understand how someone can not add the main the ingredient. I also got a side baguette with my soup instead of chips. I was highly disappointed. I had never had this experience before with any Panera that I had been to. Luckily, I had ordered a bear claw to make me feel better. read more

my broccoli cheddar soup had a small hair in it. i paid $6 for a mango smoothie and it there were ice chunks at the bottom. read more

Panera Bread - Salad Near Me - Mansfield, Texas

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My husband and I were the only two people in there. He ordered a spicy chicken sandwich with avocado and bacon. When we got it the chicken and bacon were very cold , and the didn't add the avocado on it. How do you serve what was supposed a hot sandwich to a customer cold and act like they won't notice. Really read more

Dinner at Panera Bread Mansfield. A light dinner I had their chicken with wild rice soup and my wife had their strawberry poppyseed chicken salad. Loved them both. Service was fast and the staff was very friendly. Not very crowded. Enjoyed the meal. read more

If I could give no stars I would. The manager the just hung the phone up on me and I will be going to corporate about this issue. They're so unprofessional here it's ridiculous. Me and my boyfriend went and got a Baja bowl which I didn't get meat and they literally gave me no food! And Briana thank you for hanging up on me! The Mac and cheese literally had two bites in it! Then when I said other paneras give more food and she argued with me and basically said I was a liar! Don't go to this Panera or you will be very dissatisfied! Once again I will be going to cooperate and I won't be going to Panera again! Y'all are ridiculous! And rude! read more

Panera is slowly becoming a favorite of mine thanks to my wonderful better half. She loves this place and i come here with her every now and them but i find myself going on my own now. I even got a Mypanera card now. Im still new to panera but i already have a favorite and its the broccoli cheese soup. Thats all i really get from there its so good. One time i think i tried the club sandwich or something like that but it was good too. This location just opened and from the looks of earlier reviews had a rough start. My visit here was a good one i guess things are starting to smooth out for them now. I didnt have any problems and my food came out fast and it was hot so based on my first experience at the new location i will be back. read more

Panera Bread - Salad Near Me - Mansfield, Texas

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Went thru the drive thru today for the first time. Not a bad experience at all. No line and the food came out fast. Took it home and it was still hot enough. I'll still try to dine-in here another day. What is going on with this place? Unclean and not so friendly service. I brought my family here for a lite-dinner and the dining are was just a mess with tables uncleared and old plates left on the tables at half of of the dining area. The cashier made us feel rushed to order with no one in line. The food however was good. I had the Turkey Avocado Sandwich at 580 calories. It was fresh and delightful. I will come back again and sit outside. read more

I visited this location soon after it opened. It is a little frustrating that because they have computer kiosks to order, only one person needs to be on register no matter how long the line. The food took a little longer than usual, or it should considering it wasn't crowded and the food is relatively simple. I was also surprised to see that, although the store had only been open a couple of weeks, the furniture was really worn and there was already sign of wear on the restaurant. The food was actually delicious. I love their bread and all the possibilities available with the pick 2. I also got a dessert added on for a small fee and it was quite delicious. read more

Panera Bread - Mac and Cheese and panini - Salad Near Me - Mansfield, Texas

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I asked for a sandwich, with no bread, and they gave it to me in a bowl, which I expected. What I didn't expect was to find pieces of plastic wrap in my food. They also didn't provide me with any utensil. I called them four times to speak to a manager, however they didn't answer any of the calls. read more

Panera Bread - Salad Near Me - Mansfield, Texas

I usually never have problems with this Panera bread (besides it usually being dirty and the portions being small) but that was all tolerable till today. I ordered a chicken salad sandwich to go and when I got home and took a bite I immediately had to spit it out. Either they accidentally used tuna in the chicken salad sandwich or the chicken went bad. Had to drive all the way back to the store for a refund. Will never be eating at this location again! read more

Panera Bread - "Chicken" salad sandwich. Either they accidentally used tuna or the chicken went rancid. - Salad Near Me - Mansfield, Texas

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This is the absolute slowest/ worst Panera bread. Every time I have been here it takes forever and no one seems to know what they are doing. Thought I would give it another shot today, placed an order online for a Soufflé and a iced tea for curb side delivery, waited in my car over 10 minutes and went inside my order was not even started so I just left. read more

Worst Panera Iv ever been too! First my sandwich was wrong it was whatever I ate it and then I open my bagel and they can't even slice it right wth! Why would you serve this?? Your employees obviously don't care and I'm sure your managers don't care either. You guys are pathetic. read more

Panera Bread - Bagel - Salad Near Me - Mansfield, Texas

I love this place and everything they stand for. Their food is good quality, clean, and always fresh! Make sure you sign up for their rewards program. It is totally worth it and you end up getting a lot of free pastries and extra coupons! I have yet to have had a bad experience or get food here that I don't like. If they mess up your order or don't have what you want, you usually get a free pastry!! A free pastry always makes me happy! My number one favorite thing from Panera is their cinnamon crunch bagel! It is heavenly! I could eat the crunch cinnamon/sugar topping all by itself! My second favorite thing is their cinnamon crunch scone!! This is a frosted scone with the same delicious cinnamon crunch topping. At my last visit I got the bbq chicken flat bread and an orange frosted scone. I liked the flat bread but if I got it again I would order it with less bbq sauce. Mine had too much sauce which seemed to overpower the rest of the flavors. As for my orange frosted scone-it was moist/not dry, it had orange zest throughout, and a nice layer of frosting on top! It was delicious! read more

Panera Bread - BBQ chicken flat bread with butternut squash soup. - Salad Near Me - Mansfield, Texas

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I ordered curbside during a short lunch break. I live about 10 min from this location so I placed the order right before I left the house so that I could just pick it up and come back home. When I get there, I click the "I'm here" button in my confirmation email. When no one came out to deliver my food after about 5-10 min, I called and the young lady said that my order wasn't ready yet. I received an email stating that my email was ready. I sat in my car for about 20-30 before I received my food. I was highly upset and probably will NEVER order from this location again. read more

This used to be one of our favorite lunch places, but the last few times the food has been bad. And since we get it to go we don't know until we get home. The worst thing has been the baguettes. When you have bread as part of the name of the business then it should be great bread. Not a stale lump of old dough. read more

This Panera needs to be shut down. It's the closest panera to me, but items are ALWAYS out of stock, which forces me to go to a further Panera that's 20+ minutes away. I was sick one day and all I wanted was chicken noodle soup and they managed to be out of that as well. Their service is slow, and they aren't attentive to customers as well. read more

Haven't had Panera in years and my boss brought me a soup last week and now I'm hooked all over again! Iv been going everyday since and it's wonderful. The staff is speedy and polite. The entire establishment was clean and organized making it so easy to move around and feel comfortable while having lunch with my boyfriend. I WILL be back soon and bring others with me. Good job guys! read more

Panera Bread - Salad my boyfriend got looks like something out of a food network magazine!!! - Salad Near Me - Mansfield, Texas

The food is good here but the wait is ridiculous! If you have time and want to sit down to kill time, definitely come to Panera bread! You'll enjoy the food and the laid back atmosphere read more

Panera Bread - Salad Near Me - Mansfield, Texas