Ordered steak and cheese bagel and it was ready in less than a minute. It was COLD FOOD and they obviously gave me someone else's bagel

This Panera Bread is a great representation of the brand. Fresh, delicious food served in a friendly, relaxing environment. The service was polite and quick. What more could you want? read more

Stopped coming here a while ago because cause the service was always bad and food was inconsistent. Decided to try it again this afternoon and it has gotten even worse, staff was rude, took 40 minutes to get a sandwich and it wasn't made right. Saw one person go up and complain about his order not being corrected and the manager gave him an attitude. Save yourself the time and frustration and go somewhere else. read more

Just stopped in for a latte. The restaurant was clean and welcoming and the cashier was very friendly. Somehow my order was made by her and also the kitchen staff, so I ended up getting two lattes! I know this was a mistake on their part, but they handled it professionally, and I was able to bless a stranger with an unexpected hot drink on a rainy day. read more

Good soups and salads. Good place to meet and have lunch on break or day off with a friend.

Service at counter , kitchen very good . Busy location and plenty of parking. Food is good, place is clean .

This is the worst fast food experience I've ever had. The person taking our order ended up yelling at us before we even ordered. Then waited in line for 45 minutes to pay $40 for two sandwiches and a mac n cheese. When we got to the window, the server appeared drunk, no surprise there. read more

It's the worst Panera Bread that I have ever been to. The staff is cranky, the service is extremely slow and the quality is mediocre. I kept giving them another try and another try, but today it continues to be disappointing. They ran out of baguette for the soups, but don't even have other options. No apple, no chips...nothing. Do they know they charge their customers for those things. Don't treat it like, we give you those things for free when you charge $9.00 for soup. This is the last time I'm coming here. read more

45 minutes to get a simple order, and most bread options are sold out, even thought the bread is made (they are saving it for the morning). Worst Panera experience I've had. read more

We regularly go through W. Leb. and keep giving the Panera Bread location there another chance. It's amazing that over the course of 4 years, stopping in on different days and different times, the service has been consistently terrible. Today we waited for over 5 minutes in line, for lunch at 1:30pm on a Wednesday, and the line hadn't moved. We gave up and went to another place. How can this location be so consistently bad, and so different from other locations? read more

I dislike writing poor reviews but after purchasing a $45 lunch that was literally unbelievable for it's quality, I decided to. Unfortunately I hadn't checked recent reviews myself as some years ago one could count on a decent soup and salad here. Had to return to ask for the proper side, the $8 1/2 Mac and Cheese sandwich was a complete joke burnt and boyfriend's Steak sandwich for $15 was miserable. A baguette with only one side partial onion and slopped on small qty of meat. It's amazing this place has any clientele. read more

Food and coffee are consistently bad. Weak coffee. Massively overpriced with mediocre ingredients. Depressing atmosphere. Staff seem pretty miserable to work there. read more

Love the salads . Breakfest sandwich's are good too. Smooths are good also . My husband love the grain bowls .

GOT MY APPLE!!!!! Incredible atmosphere and great service. We were able to acquire our food in a timely fashion with accuracy. Only trouble was watery Mac n cheese. But, thank you so much :) read more

Panera Bread - Apple - Sandwiches Near Me - Lebanon, New Hampshire

I hate the new design, more tables crammed together, partitions removed so little or NO privacy, can hear other conversations. All about more money by cramming people close together. no longer a favorite place to relax! read more

No decaf iced coffee! They used to have it, but no more? I guess if it isn't a drink with lethal amounts of caffeine, they don't do it. I'm gone. read more

It's Panera Bread. You will find something you like, wether it be a drink or food for a quick bite can't go wrong with Panera tead

I guess I walked in on the wrong day at the wrong time... A colleague recommended this place for a lunch salad, so I arrived here at 12:20. I waited 10 minutes in line to order and another 10 minutes till my order arrived; except that was not my order... waited another 5 minutes and received my salad. Was it worth the wait? Not really, the food was not worth the wait or price for that matter. read more

Panera Bread - Caesar salad with chicken (whole) - Sandwiches Near Me - Lebanon, New Hampshire

I have tried to place a catering order 3 times today. First time I was on hold for 10 minutes and hung up...no one came back on the line. The second time, the phone rang for 3 minute...NO Answer. The third time, the phone was answered, person went to get a manager and no one came back on the line after another 10 minutes I hung up. I have things to do to! This does not leave a good impression!!!! read more

The chicken noodle soup is amazing service can some times be a little slow but the food is perfection

Sigh. 5:15 pm, prime dinner time. Picture shows the pastry cabinet. They have three types of bread left - wheat, tomato basil, and black pepper. No baguettes left either. Guess I'm not ordering a sandwich... Place is dirty, as usual. At least everyone was very nice tonight! read more

Panera Bread - Sandwiches Near Me - Lebanon, New Hampshire

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I ordered two cold green teas in the drive-thru. When I went to pay with a $20 she told me they didn't have change. Odd to receive that information at time of payment, also you are near a bank, sooooo? When I realized the green ice tea was sweetened I asked if I could exchange it for an unsweetened ice tea and she said no. Panera, this exchange would cost you a total of 11 cents, what are you doing? Messy. read more

The service here is always, *always* friendly, and I really appreciate that. I also like that it is convenient to where I work, so easy to get away for lunch. Also, the quality of the food is good, always fresh, no wilted lettuce, etc. My gripe is that more often than not, they leave something out of the order. If it's not the side of chips, bread, or apple, then it's flatware. Today it was the chicken in the Strawberry Poppyseed Salad with Chicken. So what I received was a strawberry poppy salad, no chicken. None. It was as bereft of chicken as I am with patience with their constant botching of orders. Come on folks, I know you're better than this. read more

if you love frozen greasy bacon on your sandwich this is the place to go. if not run now

Rapid Pickup. Ordered pick two. Fuji apple chicken salad, no onions, no dressing, extra pecans and extra apple chips. Of course there is a charge for wanting extra. Got a salad with NO chicken, onions and the regular amount of pecans and apple chips. Oh and they still gave me the dressing. Good thing it comes on the side. The prices are too high to not get what you ordered and only realize it after you have driven all the way home. I understand making one mistake. I understand leaving the onions on. But to literally have nothing I asked for when I paid extra for it and leave out the CHICKEN? smh. read more

The politest service we've ever received anywhere! The staff are courteous, knowledgeable and efficient! Definitely recommend Panera in W.Lebanon! read more

Big prices for little portions.. My husband & I went there 3 weeks ago for soup and sandwich. We ordered the soup and 1/2 sandwich.. My bowl of soup was about 1/2 full and when they say 1/2 sandwich they mean 1/2 piece of bread. I had ordered the tomato soup and grill cheese with tomato. Ha it was tiny bit of cheese with maybe 1/2 tomato slice on tiny 1/2 slice of bread. The price for the 2 of was a whooping $26.00 for these morsels of food. I wanted to speak to the manager as I was shocked at how they d ripped us off in grand fashion but didnt. Unless panera either drops the price or makes grown up sized meals we will never go back. Also it was very unclean in the entire place. Ugh read more

Wow, so sad to see this Panera go downhill. Ordered an ice coffee and a bacon egg and cheese sandwich online that was surprisingly done in 5 minutes. However when I entered the store to pick it up I could not get a single workers attention and stood there and waited 10 minutes until someone finally noticed me (keep in mind I was the only customer there). When I finally got my order I received no apology for waiting even though I was the only person there, and on top of that they forgot the bacon on my sandwich. I was the only person there, how could they forget my bacon? Makes no sense to me. read more

I've been to almost every Panera up and down the East Coast because I travel back-and-forth via car. This one is hands-down the worst. The employees are rude, they are always out of basic supplies like napkins. They don't put the pure cane sugar out so you can sweeten your drink, when every other Panera does. The iced tea taste weird. The Paneras in Concord and Keene are way better. read more

Your average Panera Bread chain restaurant. You can come here to get your fix of soups, salads, and sandwiches. This Panera has lots of parking, free wifi, an outside seating area, and a little bakery inside for pastries and desserts. The service was fast and waiters were friendly! I ordered a salad and it was very fresh. read more

Panera Bread - Summer Strawberry Poppyseed Salad - Sandwiches Near Me - Lebanon, New Hampshire

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I was trying to eat something healthy. Around 230 in West Lebanon I had not tried Panara Breads yet. I ordered half a turkey sandwich. I did not want the bacon or avocado offered. The change was $8.45. I expect to snack on a great sandwich. What I had was a below par bread soggy lettuce and 2 oz of semi dry turkey. To say I won't go back and please. Everyone who reads this Panara. Is big pass. read more

Especially poor coffee experience at Panera bread today. My cappuccino was just grayish steamed milk, and had no discernible taste of coffee. And it was served in a non-recyclable to-go cup and I was eating in. I have to qualify that I make my own espresso drinks at home, so I do know that big chain coffees are milky/sugary distortions of real Italian drink recipes, but with not even a taste of coffee this sunk even lower than my already lowered expectations. One problem with big franchises like Panera, there's really no point complaining to the person who made the coffee. We no longer have any expectation that servers will either know nor care about how to make a good coffee, or that the person working in a bakery will have any knowledge of baking. I hope that a new generation of restaurants and cafes will take us back to a time when people make things in kitchens on the premises and that that they enjoy and take pride in them, and that franchises like Panera will go out of style. At the very least, if Panera aren't going to employ and train baristas, they should consider putting super-automatic coffee machines in their restaurants. read more

Recently this cafe has improved but todays experience brought me back to how it was. It was the worst Panera I have ever been to but my last two experiences were better than before. Maybe they changed managers. This trip was not so great. I got the Green Goddess salad with chicken. The salad was packed with items but much of the greens were browning and there were too many end pieces. To top it off they sliced the bread early and it was stale. They should just break off a piece as needed like every other Panera in the country does. read more

Panera has jacked up their prices and turned me into a non-customer. $2.79 for a fountain drink? $10.19 for a crappy chain restaurant salad. McDonald's has better salads for the price. read more

Awful, all way around. So surprised that corporate has not taken notice yet. My wife uses more milk in her coffee and usually I warm up the milk in microwave and then add coffee on top. At this location since they don't have the self service kiosks I have to wait in a long line to order coffee. After all that I asked the milk to be microwaved since this location does not have one. I was told that I would have to buy the milk separately if I want it warmed up and that was too much milk for the coffee. The manager made me pay $2.39 extra for milk on top of the price of coffee. I asked about a policy as to the allowed amount of milk in coffee, he told me it was up to the discretion of the employee. I've been to over 100 Panera's across the US and generally have a high expectation. This is by far the worst service I've ever seen. Most of the time the coffee pot is empty and once I asked as to how long the wait was, I was told 20 minutes....corporate please give this location some help.... read more

Extremely disappointed with my order. Ordered a steak and white cheddar panini and this image shows what I received. Additionally, when I arrived my order was missing for a few minutes, but the staff was able to locate it quickly. I have been ordering this sandwich for years at other Paneras, and have never been so disappointed by it. read more

Panera Bread - What I received - Sandwiches Near Me - Lebanon, New Hampshire

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Worst Panera, ever. Overpriced, smaller than usual portions and poorly prepared food. Had been a while since last here. That time, the chicken was still frozen. The beverages are watered down and the crew clueless. Poorly inventoried as the person in charge likely didn't their job. Best to stay away. read more

Panera you have lost my business. Have ordered the Chicken Sesame Salad ( formerly called Thai Chicken Salad) forever. Used to be $8.99. Then $9.99. Now $12.99. Today's salad was a dinky half sized portion (I paid full price). Maybe 6 wonton pieces, two or three chicken bites. At least the greens were crispy and fresh but not enough. Sorry to see you go but I expect better. read more

Always have a great experience at this Panera. Order is always correct, food is always great. Whether dining in or their drive thru during the pandemic! They have been giving us free cookies! read more

We have tried every possible way, but today have determined that it is impossible to get timely service at this location. Today at 11:40 am we placed a rapid pickup order for 12:30. It was 12:47 before our food was ready. Would not recommend. read more