I don't normally review chain locations but my family gets subs from this location frequently, almost to the point it's embarrassing to admit. The staff are always welcoming and friendly. The app is so user friendly and the subs are always ready when I arrive. Only one time in the many times we've ordered has a sub been incorrect. We called and they rectified it and were more than willing to credit us for the next visit. The steak and cheese as well as the number 7 mikes way are my personal favorites. I recently tried the pepper relish on my turkey sub and it was delicious. Thank you to the staff at this location for being so wonderful! read more

It pains me to say anything negative but it would pain me more if other people ate brown and tired lettuce. Yes, this is about lettuce. Before the man made my sandwich, he swept lettuce from the counter back into the lettuce bin. No issue with that except he had just handled money and then food. When I asked for fresh lettuce, he was agreeable and also changed his gloves. Thankfully. However, when the new bin of lettuce was placed, it was obvious the end of the old bin of tired and brown lettuce was dumped on the fresh bin's top. It was revolting and we nearly left. Instead, we asked if the top lettuce could be removed because it was clearly from the other bin. He picked around it and used fresh lettuce. He removed a few offending bits but did not remove the majority of the offending lettuce. When he rung us up, I commented again and he acknowledged me but didn't do anything about the lettuce. There was another manager, a woman, and I brought this to her attention. She thanked me and said she'd take care of it; as she walked past the entire food prep area. It should be noted, no one was waiting. We still got the sandwiches because we were hungry and put that above the possible inclusion of gross lettuce. I'm writing because I'm not convinced anything will be done. I've been in this Jersey Mike's before and have seen icky lettuce more than once. The staff has always been friendly, efficient, and enthusiastic. Is it a shame more attention isn't paid to the sandwich ingredients. I think we're done here. read more

I have been to this location a few times before, I am pregnant, they have always been willing to throw the deli meat on the grill for me. In fact one of the times I was in about a month ago a sweet young girl eith dark hair popped her head out from behind the grill and said we can throw any meat on the grill for you. (Obviously she realized I was pregnant) she was so sweet and accommodating. However I visited this same location again last Wednesday went in craving a hot Italian sub... waited in line the person on the grill did not look to busy.. my turn came and I politely asked for an Italian sub and asked if they could please heat up the meat on the grill for me. Having only 4 weeks left in my pregnancy I was craving this. The woman cutting the deli meat abruptly said NO to me. Which caught me off guard because any other staff I have encountered has done this for me. I said " No? They have always done it for me in the past, I am pregnant.." she snapped NO again. Then looked over at the cashier and said can we do that? The cashier also said no... so I said ooook and I walked out, and as I was walking out I saw the woman who was cutting the meat throwing her arms up in the air, shrugging and laughing.. I was very disappointed, I felt like the way they handled it was rude. And they caused this location to loose a customer. I don't understand why it had never been a problem before and it had even been offered to me by other staff. And these woman were being lazy or just didnt want to accommodate me for some reason. Needless to say unfortunately I will not be returning to this location even though im still craving a hot Italian sub. read more

Never in my life have had this much trouble trying to order food just this evening trying to call for over an hour to place an order. No one answered two days prior could not get our food prepped and to get I will never order from this place again thanks but no thanks. read more

Something has recently changed at this location. I have been many times in the past and had great consistent experiences. I ordered online this week and was told it would be ready in 15 minutes. When I arrived 20 mins later I was told it wasn't ready. It took a total of over 40 minutes. The bread was very hard and the fountain drink machine was broken. I had paid for a fountin drink with my online order and was offered a can or bottled water. There were only 2 can options left. The refrigerator was empty. The trash cans were overflowing. This location used to run so smoothly but has clearly seen a change for the worse. read more

Came in on a weekend around 2. Very busy. Very friendly and efficient staff. Fresh cut of meats and veggies. Our Italian was delicious. They would be great for catering a large group. Tables can be limited if it's busy but we offered to share our table with a stranger by pulling the table apart. read more

Jersey Mike's Subs - Italian #13 The Original Italian - Sandwiches Near Me - West Lebanon, New Hampshire

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It's the wild, Wild West (Lebanon) out here All the commotion about the jersey mikes is warranted but it's a little intense with the larger lines and wait times but the food is consistent and what you expect. Food: Chicken bacon ranch sub 3.5/5: A little soggy but solid portion size with good amount of bacon and ranch but the chicken was a little too soggy Ambiance: Good amount of seating but it gets pretty busy Service: A bit in the slower side and they have a lot of employees read more

We ordered our lunch online and the website was so easy to use and gave so many options for each individual sub. When we went to pick up, they were very organized and our order was ready way ahead of the time that we were given. There were many employees getting the job done. The establishment was clean and a nice spacious size. All our subs/wraps were fresh and customized correctly and the dessert options were a nice treat! So happy they opened up down the street from work! We will definitely be ordering again! read more

Jersey Mike's Subs - 3 subs and dessert - Sandwiches Near Me - West Lebanon, New Hampshire

I've been here three or four times now and every time it is consistent and very good, fast service. It's a little pricey for what it is but I think it's worth it. Glad to have one in the area. read more

Average sub. Not special. Like subway. Limited choices. Too much chicken. Buns not crusty. No need to rush back

After several visits they have yet to get my sandwich right. We ordered everything on there app. So it should have been right everything. I would suggest training your staff better. read more

The subs here are phenomenal!!! I got the #6 It's the best sub I've had in quite awhile. The service is awesome, very friendly. I recently attended an event there for autism. It was an awesome experience. This place is a go to everytime. Nice clean restaurant. Plenty of seating. read more

Had the hot honey chicken steak sand asked for no pepperoni and paid for grilled mushrooms and gave a tip and got peppetoni and no mushroo.s thanks guys. read more

Went into Lebanon location a few weeks after letting the crowd go down from a recent opening. Fast, Friendly service, good subs for a change. Good bye, Subway! read more

10 out of 10 atmosphere and vibes! Everyone was extremely nice. I think every employee working Wednesday night 2/28/2024 welcomed me to Jersey Mikes, greeted me during the time I was there, and made sure I had everything I needed. What a great team! Whoever took my order as soon as I came in was SO polite and professional. The food was perfectly made, exactly how I wanted it. I will definitely be back thanks to everyone who was working that night. what a great experience!!!!!!! read more

Communicated with the good people at JMs and ordered again, and they are on top of their game and all is right with us again. Excellent, as we had come to expect. read more

The sandwich I ordered was really good. Even though I ordered from DoorDash, it got to me quickly I found the meats too be fresh, the only thing was, it was somewhat greasy and spilled more than most subs, but I liked the grease to be honest. Just can't get it too often is the problem. read more

Always great. Always fresh. Always a great value. They offer, hot or cold subs, GF options, Sub in a Tub and more., Yes, they cost a bit more than the "competition", but the quality and quantity makes it the best value around! read more

took 45 min to get a 6" blt. could have gone to the grocery store cooked the bacon and made it myself faster

10$ for half of a turkey subway sub? Even if it was close to being better than their competitors, which it was definitely not, I still cant fathom spending that much on so little. Disorganized and felt like I was being pushed out. Glad I got that first time experience out of the way so then I wont have to go into another one again. SMH read more

So glad to see them open in the upper valley. Went thursday and they were slammed. But everyone had a positive attitude and smiling faces. My sandwich was amazing. Nice fresh bread plenty of toppings I definitely can't complain! read more

My fiance and I have been going to jersey mikes for a couple of years now and we we're thrilled to have one open close to home! The first week they opened we went and everything was great! We went today to get two sandwiches and we are very disappointed! The lettuce was so brown that we both said no lettuce. The young gentleman making the sandwiches was putting his mayo covered hands into the pickles to the point that the pickle juice was white. My fiancé is a chef and the cross contamination was quite the turn off for him. When asked if we wanted it "Mikes Way" we were told that we were "lame" when we declined. VERY Disgusted and both subs went in the trash as soon as we left. We we're afraid that this location wouldn't be great. Very unfortunate! read more