HORRIBLE FOODPOISON from the onion soup. When we complained, manager said theres nothing she can do we have to fill out a complain sheet. They sold us a tomato/basil bread but we found it topped with something sweet and cinnamon like. When we took it back, the manager, an unkempt lady, didnt know what to do and call in her sidekick Robyn, who informed us that she LOVES the bread and will take it for herself. But then she refused to refund for her error. Both her and the manager refused to give their full names. We asked for a business card but Robyn gave me a scribbled name and phone number on a piece of scrap paper. What a crap place. No one takes any responsibility. I feel its my duty to make sure they dont poison and mislead others as well! read more

I love Panera, but these employees are super cool and hooked it up with the Pan! You know your girl LOVES BREAD lol read more

Panera Bread - Getting some studying in while I want for my car to get fixsd - Sandwiches Near Me - Lancaster, California

I was extremely disappointed with my wait time for my curbside service! I waited in my car for twenty minutes! I finally went in to get my order and asked for the manager. When she came out after five minutes of my waiting, I was not pleased with her answer as to why I had to wait twenty minutes!! My order was ready and sitting on the counter. She offered to remake my sandwich. That was nice! This establishment needs more employees and better customer service. I tried calling corporate and I could not get through. I love Panera and all it has to offer! However, this location needs a careful review by corporate. Hurry up corporate or there will be many customers that are not pleased! read more

The breakfast souffles were horrible this morning. I went at 7:45 .a.m. to pick up four of them. After I got to my office, I realized the souffles were struck to the paper liner - I literally had to peel them off. They were also flat, not fluffy like a souffle should be. I called Panera and spoke to a manager. Her response to me was "I'll leave a note for the baker and let him know". Really? At $5.59 per souffle and with that being the response from the manager, they lost me as a customer and get a bad review :( Could have been handled in a professional manner along with some care and concern and my review would have reflected that. I was basically just blown off on the phone. ft read more

Panera Bread - Sandwiches Near Me - Lancaster, California

Clean area, variety of fresh pastries, not very attentive staff but respectful and helpful. I asked for the cream cheese to be added prior to toasting and I was accommodated. However, hardly any cheese was added. Bagel was fresh and mocha was okay. read more

See all

Breakfast not good selection any more. Service is terrible nowadays including the customer service. I used to go there every day for breakfast and lunch. Last time I was there Monday February 27 at 7:45 am. Waited for a good 5 minutes and no one to take my order. They had a new male cashier that was lost, and a female employee when asked about a sandwich special with turkey bacon? She said was very rude. And walked away. I left the location. read more

I bought a French bread there and after a couple days it got hard and I returned it but the stupid lady manager said no refund. How am I supposed to know that the French bread gets hard after a couple days it was harder than a rock. So I'm never going to buy from this dirty old restaurant. If I were you people stay away I hope they close soon. And I read some reviews that people are getting sick eating some of their soups and other food. Read the other review that people wrote you'll know. Stay away so you won't have to go through what we went through. read more

I've noticed the quality of the food at Panera declining over the years but this is really unacceptable. This is my Classic Grilled Cheese sandwich from today. Bread was soggy and cheese was burnt. How did they even manage that? Especially ridiculous considering the price. This was the final straw for me after a few bad experiences. read more

Panera Bread - Sandwiches Near Me - Lancaster, California

See all

On our way home from my parents, we decided to grab dinner at PB. Since we had our pup in the car, we ordered take out, which came out pretty fast. I was a bit surprised when we walked in, cause normally when I go to any PB it would be packed but it was pretty quiet for 6 pm. Anywho, I ordered pick-2- tomato basil soup and mac and cheese. The soup was pretty good and served hot. I was a little sad they didn't give croutons with the soup, but it did come with a side of baguette. The mac and cheese was pretty good but was disappointed to find out that they microwaved it. The consistency of the temp varied from cold spots to burning hot. My hubs got a tuna sandwich that came with tomatoes, lettuce, onions and a pickle spear. The sandwich was pretty good but the ratio of tuna and bread lacked a bit. But nonetheless, it was good and a healthier option. PB has also started to sell san pelligrenos (sparkling flavored water), which is a great option to have, if you don't want coffee, tea or pop. read more

See all

I like the changes Panera has made with additions to their menu. Definitely better quality food than fast food. The new buffalo chicken sandwich is good. I like the pick two menu. read more

Update. A year ago I couldn't be happier with this location. Must have changed owners or managers. Almost all of the art was taken off the walls so the ambience is gone. They stopped using Paneras crushed ice and have giant cubes that jam the ice dispenser. They took the iced tea out of the refrigerated dispenser that recirculates it and keeps it fresh and cold so a full cup of ice is needed to cool it! Not much tea to take with you! The don't keep sip club cups out, we have to ask cashier waiting on people when we use the kiosk. Neighboring town has no problem leaving them out because they don't leave the counter unstaffed. Small thing but they removed the napkins from the drink station. Who hasn't needed to sometimes wipe their hands after filling a drink? Oh, and they locked the restroom a long time ago. Sigh. I feel like our store has really gone downhill and doesn't meet Paneras standards. We drove cross-country this summer and ate at all the Paneras we could find, and they were all nice and looked upscale. The prices have gone up a lot so we try to share a sandwich. $4 for a drink. $4 for a cookie? Bread went up substantially. We should be treated to a much better dining room for these prices. read more

Where can I start, first and foremost me and my mother always get Panera, nothing new. Except this last time I went with my fiancé. We wanted a soup so of course we came here to get the chicken noodle soup. We only ate a little and went throughout our day..a couple hours later we were both feeling really sick. We didn't pay no mind to it, the next day we both woke up with food poisoning. It was horrible, I spent majority of my day trying to recover from all the trauma my body had to go through. I'm not going into details we all know what food poisoning does to you. So that being said for a franchise company to give us food poisoning really does suck, I'm actually traumatized and will no longer be going there. They should really do better with the temperature holding and making sure there isn't no cross contamination. read more

Ordered two sandwiches and two pizzas! The pizzas had zero sauce on them and tasted dryer than a dog treat! The sandwiches looked like they were made at 10am for a 7pm dinner! This location has taken the last of my orders! I'll never eat here again! Jersey Mikes has better sandwiches and as terrible as dominoes is, it's much better than the bread they put cheese & pepperoni on! TERRIBLE! read more

My mom and I love this place! We get the pick two with the Mediterranean Bowl and the tomato soup. It's so fresh and tasty and it's much healthier that anything we could get anywhere else. She gets a coffee and their coffee is great as well. The staff is always friendly and our order comes out quickly. read more

UPDATE Both my friend and I have E. Coli from this location... if you are thinking of coming here, DON'T. Over a week and a half later and we are still both very very sick. I will NEVER come here again. read more

Sandwiches that cost you $1 to make Panera Bread will charge you over $7 for it. Pastries that cost $0.50 Panera Bread will charge you over $3.00 It's good but not worth eating here. DO NOT get the iced coffee. They give you a cup full of ice you have to fill it up with hot coffee and make it your self. read more

Panera Bread - expensive mac and cheese. This is pretty much what you get. - Sandwiches Near Me - Lancaster, California

See all

I won't be coming here anymore. Their prices have gotten out of control. It literally costs more for a meal at Panera than a sit down restaurant meal including tip. The employees are never by the registers, they are ALWAYS out of bread which is hilariously ironic. Last night we went and there was a homeless woman wrapped in a blanket wandering around the restaurant. It's just gotten so bad. I could forgive some of these things if the prices were reasonable... but since that's not the case, no more. read more

So I ordered a lunch two pizza family feast what I got was two salads 1/3 containers full of salad and cold soggy pizzas I paid for family feast it doesn't say it will be and individual size salad read more

Panera Bread - Sandwiches Near Me - Lancaster, California

PLEASE bring back metal flatware. Plastic isn't "green", nor is it comfortable. And this is the 2nd time at a Panera that plastic spoon broke. Neighboring table went up to counter, requested metal, was given it. So obviously metal is an option. Be hospitable and always use metal, unless it is a to-go offer. read more

Panera Bread - Broken PLASTIC spoon. - Sandwiches Near Me - Lancaster, California

Stopped by Panera Bread today to buy Tulip Cookies. I noticed that there were cookies already in bags and near the cash register. The cashier said that those are day old cookies. Asked If they were selling them at a reduced price. He said no! WHF?! How is it that day old cookies cost the same as fresh cookies? And there were many more day old cookies!! What a ripoff!!! read more

Very slow and constantly gets order in correct. I have called multiple times and they correct the order, but these many mistakes on the wrong soup is not acceptable. read more

Ordered through Postmates pick up option. Went over there on my break and wasn't served despite showing proof of purchase and receipt from the Postmates app. They claimed that the system they have didn't have my order in que. Left empty handed disappointed and hungry. Postmates still hasn't refunded my money. read more

Had a delicious breakfast today. Great service, delicious coffee and sandwich. Was so sad when Cali Cafe closed. This is our next choice. They had a new employee, Samantha, who was so sweet, friendly and helpful and the girl who was there helping her with the dark hair and upside down tag :/) (Evelyn) was very nice too, as well as the whole staff. Thank you! We look forward to coming back! read more

This morning i wanted to treat my co workers to some nice breakfast bagels. I was running late so I decided to use uber . Uber was great. The bagels were soooooo disappointing!!! They were sooo hard and dry! my co workers decided to make the best of it, so we popped them into the toaster...still TOO HARD! I dont know what happened, Panera usually has nice fresh bagels...I Decided to call the manager to let them know how bad they were, after thinking about the fact that I just spent $32.00 on bagels and cream cheese all fees included. The manager asked me "well what do you want me to do?!" Exchange them? You can bring them in to exchange them. I told him I could not leave work. He didn't offer anything more. He just said he would check them out. I felt he could have tried to reach out a bit more with trying to make it right . He did not. I wish I would had went to Vons and picked up some nice soft fresh bagels for under 10.00. I will not make that mistake again. I will not return to Panera again. Its also pretty embarrassing to bring food to my group of co workers and it turned out to be nasty. They were pretty shocked with the quality of their bread too. Many made jokes about breaking a tooth, breaking a window , hurting their jaw, and one asked if they were day old bread? So sad read more

Had such a great time at his place food has gotten so much better as far as taste and options. My favorite this time around was the chocolate Croissant! read more

Panera Bread - We all had soup and they where delicious. Love the new waters as well - Sandwiches Near Me - Lancaster, California

Customer service is horrible! Even when I am the only one in line, it takes 15 plus minutes to get tended to...either the cashiers are chatting away, or yet again they ran out of coffee (80% of the time - if not the coffee is cold). At times there are 5 - 7 people in line...only one cashier while the rest are running around - not sure what the heck they are up to - tending to customers in line is not one of the things they are doing. Finally, their yogurt parfaits reduced to half the size and is more expensive than the original size. WHAT A RIP OFF! read more

I usually order online and run in to pick up my order. However, the few times I have dined in, the service was slow. I have never had a problem with their food, and it is consistent with other locations. I love the 'You Pick 2' option because I can never decide what to order! The food: Napa Almond Chicken Salad Sandwich: 5/5, my favorite thing to get here! It's a mix of chicken, grapes, almonds, celery, and Panera dressing on a sesame semolina bread. It is honestly too good to even describe in words. It's creamy and flavorful and smooth and oh so yummy. Chicken Noodle Soup: 5/5, this soup is always warm and consistent. The egg noodles are cooked well, and the chicken broth is seasoned extremely well. My go to! Mac & Cheese: 4/5, the pasta is always cooked well, and the white cheddar cheese sauce is soooo smooth. It is a bit heavy, so I usually water it down with an apple. read more

Is there an option for zero stars? I got an extra used bandaid topping on my sandwich. I was too busy to deal with this at the time two weeks ago. My friend went in on my behalf and they told her it was part of the wrapping. They refunded the sandwich but $8 doesn't seem like much of a compensation on a huge order for an office birthday party lunch. Several of my coworkers didn't touch their meal after seeing my special surprise. My husband wanted me to get a lawyer. It's a USED BANDAID! I poked it with a plastic fork and there's blood underneath it. I just can't get over it. I'm disappointed to have a ruined meal but also at the restaurant's reaction afterwards. read more

Panera Bread - Sandwiches Near Me - Lancaster, California

Finally, a little getaway in Lancaster. Staff is friendly. Comfy furniture. Some fun prints and decor. Muffins, scones, souffles...mmmmm...I may never leave. I also love the fun coffee drinks. The grilled breakfast sandwiches are very good. I have heard the salad with apples and walnuts is fabulous. I liked this place so much that I applied for a job there. They didn't call. But I'm not bitter. Much. read more

I've tried eating here a couple times and the sevice and quality of food is poor. I have eaten at other Panera Bread locations without issues, but this location needs a serious overhaul of management and cooks. I'm including a picture of the sandwich I ordered that cost $10 plus tax. It's shameful. read more

Panera Bread - $10 for this !? The cook takes no pride in his work and the management obviously has low standards. Will never eat here again. - Sandwiches Near Me - Lancaster, California

Positive people great attitude love the energy in here super duper pricey but so worth it yummy yummy yummy read more

See all

"Cordon Bleu" is a breaded chicken breast that was previously cut open and filled with ham and swiss cheese, and then deep fried till the breading is crispy. Well I saw in their sandwich section of the menu "Cordon Blue". So I'm thinking what I described above slapped in between a French roll. Forget the description they put in fine print. If you see "Cheeseburger" in a sandwich menu; you expect a cheeseburger when it's ready. You don't expect to see a french roll with ground beef and some cheese melted in it. They may not be legally guilty of false advertising; but see if I ever step foot into Panera again. What I received was a shredded chicken sandwich with ham and cheese. It should be labeled "Chicken, ham, and cheese sandwich". Had I known how they deceived me; I would have paid for it with a card, my AAA membership card. See if they get any money out of it. Panera lost my business. I could have gotten two of those sandwiches from Subway for the same price and they wouldn't call it "Cordon Bleu" read more

I ordered 2 times from Panera. I was so excited because the description of the Mediterranean sandwich and the Mediterranean salad seems so delicious. However the next day I was sick to my stomach for 3 Days throwing up. I never linked it to the food I ate until way later. Then two weeks later I ordered chicken and rice soup and a chicken salad sandwich. The next day I was throwing up for 5 days straight. I couldn't even keep water down. I was so sick but never linked it to Panera until I read a review online. I was going to order the Panera soups from Walmart however on the label it said you could heat it up on the stove but do not let it boil. Then it later said that you must keep them refrigerated. I couldn't understand why until I read the review. It was from an employee who was telling about the kind of chicken they use. Then it all made sense as to why I was getting food poisoning both times I ate there. I ran into several people who said they also had food poisoning and would not recommend the restaurant to anyone or eat there again. I did buy half a dozen bagels which were so delicious but also found out they were not up to speed either. So I highly discourage you eating at this restaurant unless you like having food poisoning. read more

I've been here many times, and keep coming back... The food is good, the service is generally good, but there's one thing that stands out to me every single time I come here, and it's the reason this isn't a 5-star review instead of a 3-star review. EVERY. SINGLE. TIME. I. COME. HERE. I have to clean my own table and the seats. Every single time. The bussers get the trays but they don't wipe the tables. This would be a 5-star Panera if they would simply step up and start wiping the tables and the seats. How bout it Panera? Got some cleaning products back there? I just watched two tables get bussed... And they didn't even do a simple wipe of the crumbs, let alone a real cleaning. Oh, and there's a 3rd and a 4th table getting bussed and not wiped as I write this. Bad practice. Update: Sitting here I've managed to identify the problem, but also, the solution. The problem is that bussing needs to happen all at once. Currently the busser comes to the table and collects the plates, dishes, and flatware.... Then several minutes later someone comes by to wipe tables. It can't work this way. It's way too busy here. By the time someone comes back to wipe, more than half of the tables are reseated. If people are left to seat themselves, it has to be done in one fell swoop. Pick up the dishes, wipe the table, done. :-) read more

Panera Bread - Dirty tables.... - Sandwiches Near Me - Lancaster, California

Date: 9/20/2021. Time: Approximately 3pm. I went to the counter to place an order. Three female works behind the register. One person came up to the register, looked at me, and did something with the register. No acknowledgment! Thought she was going to help me but then walked away. The other two saw me but did not say a thing. Not even, "I'll be with you in a moment". I was totally ignored. Waited a few minutes and finally left in frustration. Terrible service! read more

The sandwhiches are pretty good but are too small but the soups are super good, just tried that broccoli cheddar and it's my favorite now, warm and creeeeamyyy:) read more

Panera Bread - Broccoli cheddar soup yaaaas - Sandwiches Near Me - Lancaster, California

I placed an order online and was very disappointed when I got home. I order three you pick twos, 3 soups and 3 sandwiches. All the soup was cold but that was okay we just heated it up but then we unwrapped our grilled cheese and the cheese was literally BURNT and the bread was rock hard. Honestly such a waste of money. read more

Horrible place and nasty food. Customer service is a complete disgrace and the place is really dirty and disgusting. But they charge you as if you are paying for quality food. read more

I give this panera a "second chance" all the time but after this I'm done. I ordered the blueberry oatmeal and it came to me so thick I couldn't even swallow it. After giving up, I tried logging into my computer to do some work and the WiFi isn't working AT ALL. I look behind me and there's a couple with 3 different computers and all this electrical work playing some online game. I get it's a public place and they can't really regulate that but come on. They didn't even purchase anything. After complaining the lady at the register said there's nothing she can do, nor anyone else. Sad because I decided to come here instead of Starbucks. I could have gotten better WiFi and better oatmeal across the street. read more

Panera is good, but pricey. Workers are friendly and this is a good spot to study or plan.