Customer service was terrible, as I struggled to pick up items Aarp window, the Manager watching then asked you need help with that? I said not now!! He saw me struggle. The food I would rate as ok. Not the best, the customer service ruined the entire experience read more

I don't normally post negative reviews, but the trip I just to this location was insane. I really don't know where to begin. It feels like they have outsmarted themselves by trying to implement a bunch of technology that they are not ready for. The food runners had no idea what orders were what or who they belonged to. My girlfriends food came out great, but way before mine. Mine finally came twenty minutes later and was wrong. I have always used the drive thru and will probably never dine in again. I don't think it was any one individuals fault. They just seem in way over their heads. Was not a fun way to spend $50 at a quick serve restaurant. read more

This was my friends and i first time eating at Panera. Not only were we forced to order at the kiosks because no one was available at the counter, unknowing of how the store worked we sat down awaiting assistance. We were rudely approached by an employee and made us feel unwelcome announcing that our food had been waiting at the pick up counter. As we were unsure of how the beverage counter worked we had asked her and with a snotty attitude she said "they're right there". We will not be returning to this establishment unfortunately. Great food though! read more

Your soufflés are so outstanding. I know they're a popular item. My only request is that you have plenty already baked & available for sale. This morning I wanted 3 only to drive away with 1. Didn't seem like there was going to be more available either. Sad! read more

I called ahead to make sure they had cinnamon scones. Ordered and prepaid for the 4 they had left. Drove there to pick them up to be informed that they gave them to the car in front of us. Giving up on this store. This is 3rd time they said they had something only to tell me they didn't after driving there. read more

We love Panera and REALLY want this location to work out because it's such a nice change for this area, but this location continues to disappoint. Half the time they are out of items (bread, fruit, etc) and they often mess up orders (how do you leave avocado off of a Roasted Turkey AVOCADO BLT?!). Please, management, I'm begging you to get this store in order so it will stay around! read more

One of the worst Paneras I've been too.. I was so delighted at the fact that they had a drive through! I went went, ordered my regular Pick 2, Bacon Turkey Bravo and Chicken noodle soup with a green tea! I was so excited until I started to eat, my soup wasn't even half way filled, by BTB was missing the mayonnaise dressing it so very needed.. I ended up havin a turkey bravo due to my lack of bacon!! No straw for my green tea that was very watered down.. I can surely say I will not be back any time soon.. I love Panera Bread just not this location! read more

Everything you would expect Panera Bread to be. Plus they gave us a free meal on veterans day. So that's always a plus. Gotta like folks who appreciate the vets! read more

We had a great experience at Panera Bread today. The cashier and another employee helped us with deciding what to order. They were very patient with us. The food was delicious and did not disappoint! read more

3:00 in the afternoon. Cold brew coffee and a bagel . Only customer waiting. It took 8 minutes!

So while the food is good IF the order is correct, about 50% of the time the order check process fails. Not really sure how they think they're quality checking a wrapped sandwich if they cannot see that the sandwich was actually made as requested... I just see the person put a check on the receipt if they see an item that MIGHT be what you ordered. It's just a check in the box - who knows what you'll end up with (just hope you're not allergic to it)! If you order to go, check it again before you drive away because there's a good chance a side item or even an entire meal is missing. This is not an infrequent occurrence here. read more

It was my first time at a Panera. I have heard many good things about Panera so my boyfriend and I went to go try it out(he loves Panera and goes about twice a month but at a different location). I liked the flavor of my salad and turkey chili but it didn't taste as fresh as people have told me. The Blood Orange Lemonade was thebomb.com!! read more

I have always liked this place I enjoyed coming in placing my order then sitting and relaxing u know the dine in experience. Well today I was not happy to find out that you sit your buzzer screams and lights up and u have to take buzzer up and carry food back. I am not a young thing anymore and only have 2 hands this is not a dine in experience I like I will not be back. read more

The location and people are very nice, but... There were napkins and other trash in the floors around some tables. No one, in the 4 hours I spent at this location wiped down a table or picked up trash from the floor. There is also a very good chance that they will not have some item you order. This is my second visit and both times they were out of something. It's not a big deal to me since I'm fine taking something else but it seems to happen often. I saw several other costumers be approached to be told something they ordered was not available. read more

I love Panera Bread! All of the food tastes great! They are a little on the expensive side but they use more fresh ingredients. The only downside is the wait time. They always take a long time to get my food no matter if I go inside or through the drive thru. read more

This Panera is AMAZING! Whoever the manager is knows how to run a restaurant. It is always so clean and the food is prepared very well. Diligence and perfection and excellence here! I love this location. All other locations should be like this one! Panera GOALS read more

My first visit to Panera! Everything I ate was really healthy and fresh! I felt good with my choices and can't wait to come back. Love the atmosphere too! read more

I normally really love Panera. Especially the autumn squash soup. Today at this Panera I got autumn squash soup that was super lumpy and had chicken chunks in it. Pretty disappointing. read more

Great location... Lots of tables, the food is always fresh, the staff is friendly and helpful, and the food comes quick. I love the fact that they have the kiosks to order from, the rapid order option, and the option to order from my phone and have my phone delivered right to my table. Plus they have a drive through that is pretty quick. I like this location quite a bit - now I just wish this location would get the clam chowder on their menu like some of the other locations have :) read more

Panera is a fave place for me. Their egg soufflés' are to DIE for IMO and the ever-changing menu always keeps me coming back to try something new. I love everything from the soups, to the Panini's to the noodle bowls and salads. I can't recall ever having bad food. I only give it 4 stars because it's pre-prepared (or assembled if you will), but for a fast-casual type of place, I'll take it any day of the week. I ordered catering for breakfast at my office a couple of weeks ago and everyone was whooting and hollering over the egg sandwiches, soufflés and everything. Keep it up Panera! read more

We love that the food here is fresh, but this was a really bad experience, the price we paid for the food we received was terrible! We got the choose two and the half sandwich I ordered had very little turkey on it, my husbands order was completely wrong and his steak sandwich that they gave us was terrible and only had two small slices of steak on it. Very disappointing and will definitely go spend my money elsewhere and probably will not return here! read more

Laterra is rude. And so is the pregnant manager. If you dislike your job find another one don't take it out on customers.

Came here tonight. My husbands first time to eat here. He loves it! The food is fresh & delicious. Kaitlyn helped us several times & she was super sweet. We just moved (as in today) to the Lake Worth area and we will be coming back to this location. read more

Catering is spot on! So easy to order, great packaging to carry it, always on time! Couldn't be more pleased.

Typically I down with Panera but todays experience was SLOW. There are three tables in here at 10 a.m. and it is going on 15 mintues just to get a egg, bacon, cheese breakfast sandwich. I get it taking this long if busy but three patrons total? read more

Omg so mad I just came from Panera they took for ever through the drive thru I ordered some soup for me and my daughter they made our drinks first but on counter forever and they were a mediums not large as I ordered then by the time they came to my window I asked her are this drinks large and quickly she dumped in bigger Cup all watered down I didn't enjoyed it and also no freaking bread !!!!! read more

Service is terrible! This location should not be branded Penera as it is a Poor representation of the brand. Poor quality, poor i dont give a shit attitude! If you like being treated as if they are doing you a favor..this is your place. Othwrwise, go next door to Starbucks! read more

$32 for 2 sandwiches, a soup, and a small side of mac n cheese...and that still didn't include soft drinks?! Sandwiches ok...not $10 worth for sure. Mostly bread, HARD bread at that. My sandwich was supposed to have basil and it had one tiny leaf on it. French onion soup was what I was really looking forward to and it was thick like gravy and no cheese??! WHAAAAAT? Mac n cheese salty, hubby's sammich same issues as mine, mostly bread, little meat hard bread. Won't be back. Can get better at Applebee's (dare I say) WITH adult beverages for same price!!! read more

I ordered the broccoli cheese soup to go. I got home but was disappointed in the flavor of the soup. The cheese looked discolored and it smelled a bit rancid. It reminded me of leftover soup that had been watered down and reheated. I really did want to like my dinner. read more

SLOW SERVICE! I pulled up to the drive through around 9pm. One car in front of me was already at the window waiting on their food. I placed my order ($20 for 1/2 sandwich and full salad, seems high) anyhow, pulled up behind the car already waiting. In the mean time 3 other cars pull in and are waiting behind me. From the time I placed my order to the time I received my food took 13 minutes.... pretty ridiculous for drive through service, and they weren't busy! Even after I got to the window I still waited about 5 minutes for my food. The thing that irks me was the checkout girl (younger, no sense of urgency or customer service) just tells me the price, takes my card, rings it up and walks away. When she came back I mentioned it had taken a long time and all she says is "yeah"... no apology or anything. I asked if her manager was aware... he was equally aloof and kinda like "whatever".... he agreed it took a long period of time but offered no apology either! Save your time and money and go elsewhere... or hell, go sit down at an actual restaurant. read more

Love Panera, this location is awesome. I love the bread choices and bagels. Desserts are die for, yumm

Panera is over priced. I spent almost $30 for two small drinks, two half sandwiches, and two cups of soup. The food was good, but not great especially when you spend $30. read more

The food is always very good, I love the salads and service is always quick. The only thing that gets me is that it is somewhat dirty. I never sit at a clean table because no one wipes them. When they bring the food they could at least wipe the table. read more

Since Panera started delivering I order something from them a few times a week. Every time I see PETE walk through my business doors I smile. He's one of the nicest and friendliest delivery drivers I have ever met. I hope that he's with y'all for a long time to come. read more