I first discovered Gourmands around 2002 when I worked in the area. It was famous then- great…read moreservice, delicious sandwiches, all my coworkers were obsessed with the chippers. We loved the spot and was always a treat when we had Gourmands for lunch. I am back working in the area and was pleased to see they were still open. It's been 20 years probably, I prepared myself to be disappointed. Surely, they can my be at the same caliber as before? I bet someone else bought the place and quality went downhill? I was gleefully wrong. Same great service. Same wonderful, plentiful menu. Same excellence and quality. Same chippers! My sandwich was Giant, perfectly crafted , fresh and ready in the appropriate amount of time. I was so happy to enjoy my lunch there and see it was still bustling with patrons. You must check out Gourmands

Everything was delicious with my breakfast sandwich, except the eggs were either baked or…read moremicrowaved. It was also super thin.

My experience was great. The food was great and the service was amazing. Love this place. The booth…read moreand bathrooms were clean too.

Gluten-free rolls available!…read more DiBella's Subs is located in close proximity to the Corporate Plaza (Independence business district) and local hotel cluster (3 minute drive). There is plenty of parking in the plaza. My company used to frequently order catering from this location. And so, I decided to try something familiar while in the area. This was my first time at their physical location. Deli Feel: The deli has NYC deli feel - subway tiles and vintage deli art. Think a nice Italian elevated deli. It doesn't seem that there is A/C at this location or at least it's not running at its capacity. There were ceiling fans operating but on a hot summer day it was toasty. The restaurant offers tables and booths. I observed that most guests found themselves comfortable in booths. Around 1 PM on a weekday there was a steady crowd dining in and ordering takeout. Ordering: Your order is placed and picked up at the back counter. Signage is a bit disorienting. Think Penn Station type layout. You can also pre-order online. My order was ready quickly. I observed that other guests had to wait awhile. Orders were not called in the numerical order. If you have a large or complex order or are pressed for time, I recommend exploring online ordering. Menu: DiBella's menu is straightforward - subs, mini meals (5" small sub + side + drink), salads, drinks, sides and sweets. They conveniently highlight seasonal menu and top sellers on their menu. Best seller subs are Godfather, Turkey, and Cheesesteaks. DiBella's Subs are known for their old-fashioned submarines. They have in-house bakery, bake their own bread. They also market Grandma DiBella's cookies. While placing an order online or in person, you can choose your bread, cheese, and topping options. Gluten free menu items are available for all subs. My Order: I ordered 10" DiBella's BLT on sesame bread with American cheese for $11.39. The bread was very fresh and impressed me. The ingredients weren't notable - bacon was burned and clearly lower grade, cheese and veggies were just okay. I wouldn't say that the sandwich was heavy on fillings. The sub was fine, definitely not the best BLT in my lifetime. Customer Service: Customer service was condescending. The employee at checkout made visible unpleasant faces at customers. Questions were not well received from all customers during my visit. Questions were mainly order and menu related. Once it was my turn, I did not know where to look for bread and cheese options as a first timer. The menu was pointed out to me in a very impudent manner. It was really disappointing to witness interactions between customers and employees. Upon exit, I observed another employee returning to work looking very displeased. Hopefully bad service is not part of everyday culture. Catering: My company used to order catering from DiBella's. Orders were always efficient and right. Everyone considered the subs just alright. Bread wasn't as fresh as I've experienced at their location. Overall, it's a fine spot for a casual lunch if you're in the area. Good for catering if you want to treat your staff to something simple. I wouldn't go out of my way to come here.

Solid sandwich shop! I had a soccer tournament down the road at CAPS Fieldhouse and wanted to get a…read morequick lunch to go. I downloaded their app, placed an order for a scheduled time, and it was ready when I got there. I went with the prime rib steak and cheese. Everything was cooked as it should have been. I thought the bread tasted fresher than a typical Subway sandwich. Chips were good. My only complaint was they gave me a bottle of Diet Coke instead of regular and I didn't notice until on the road. Yuk.. but I supposed it was better for me healthwise. Lol. This was my first visit to any Potbelly and I was impressed. I'll eat here again when I'm in the area. I look forward to trying some of their other sandwich types.

I've been to this location several times and have given it good reviews in the past. If today was…read moremy first visit to this location, I would never ever come back. I took my father there on Sunday April 19th at 5pm. Before I get started with the negative, I would like the manager of this location to know that they are very lucky to have Maddy as an employee. Now for the bad: when we walked in, at least four tables were filthy. Three tables had their chairs up like they were getting ready to close and there were three dirty tables in the back. We sat at the only clean table. The employee named Katy should no longer be working there. I don't know how anybody gets paid to be that rude to people. She didn't smile she didn't say hello when I told her I didn't come there often she wasn't helpful. I only ordered two sandwiches and drinks. It was a low maintenance order and she literally made me feel bad for making her take the time to wait on me. It was a horrible customer experience. While I was there, some guy came in who had gone home and come back because he was given the wrong sandwich. I didn't hear her apologize once. I took a picture and it's posted on this website of the overflowing trash area. The picture that I posted doesn't include our trash. I had to put our trash on top of the pile of trash. The place was a mess. I will say there is potential in the employee name Maddy she was super excited about the company and how they keep things fresh. She was excited to talk about the company and seemed proud. To the management, this place needs one heck of a makeover in every sense of the word

Hostess-Good Servers-Great…read moreBartender-Superb Food-INCREDIBLE If you go thru the Cleveland area and don't get some corned beef at Slymans you are doing yourself a disservice! Above anywhere in NY, and any place we have tried, Slymans is much MUCH BETTER!!! I can't explain, but...you will thank me! I challenge anyone to find better. We live in Florida and always save one meal for our corned beef, when we visit up north. Yummers!!!

How disappointing. The corned beef was bland and like something from the grocery store. Also had…read morethe pastrami, so bland. The fries were so so. Service was good, only reason for 2 stars. Simons deli and restaurant is so much better than here.

Just picked up an Italian Sub from here & it's delicious! The bread & ingredients taste so fresh &…read morethe Italian spread with olives is so tasty. If you're looking for an authentic deli, you have to stop by this place. Got some stuffed peppers to-go - they have regular & spicy options. They also have salads & pizza which I haven't tried yet but will definitely be back to try different things on their menu. The staff was friendly & helpful. Don't just drive by this place, wondering - go check them out!

Quaint Deli. It was crowded while I waited for my food. I…read morewas yelling at people in my head as they modified their subs! Eat it how it comes. Anyways, I got the Italian sub (because when in Rome, do as the Romans) the gal did offer to heat my sub and I took her up on it. I'm from Pittsburgh so the lack of Italian food in Cleveland sometimes, and only sometimes takes a toll on me. This was a refreshing find for me. The Italian comes with muffuletta on it. You know, the pickled vegetable/olive mix famous in the French Quarter of New Orleans?... My friend got the Caesar salad but with oil and vinegar. They also have coke products here! I don't drink much pop but when I waste calories on pop, it is only ever Coca Cola :) You can get pizza by the slice to go. The white artichoke pizza slices would've taken 40 mins so I opted for pepperoni. They put my slices in bags and I was on my way. I asked about the weekend hours (so I could bring my boyfriend when we aren't working) they do not have weekend hours. Gotta get here during the week YALL! It is entirely worth the commitment.

My husband and I went to eat at the bar for a quick dinner before going to see a movie. To our…read moredelight, Blythe and Laura were both bartending and were fabulous as always!! They give excellent service and even remember my favorite food order from years ago! Food was yummy as always as well. This is one of our favorite spots.

I went to this location with coworkers for our Employee Appreciation Dinner and I had the wings…read more. I really did like them. They're delicious. Also, there is a slight "kick" but definitely bearable. The calamari was good as well. We sat on the patio and regretfully, I didn't go inside (too full) but overall, I'm willing to visit again as I stay relatively close.

Gentleman was nice behind the counter. Very small place and…read moreit seems most get it to go. The cobbler was very good and I enjoyed the ice cream. Kind of pricey so not sure if I would return.

Very tasty. The place is small with a few tables. It seems…read moremost people either take it home or have it delivered. The gentleman behind the counter was nice. For almost $10 you get a cup of cobbler and a quarter cup of ice cream. I'll get desserts here again, but it'll be a big splurge so it won't be often.

I used to have a Zoup where I live, but it closed down. I always looked forward to the Beer Cheese…read moresoup every fall. I was so excited to find this restaurant while I was in the area. Food is good, restaurant is clean, bathrooms are nice, and staff is helpful and friendly. The beer Cheese soup is still one of my favorites.

I really hate leaving reviews less than 4 stars, much less giving a place only 2 stars, but I…read morereally did not like my experience getting a "quick" dinner here recently before going to see a movie at the nearby Cinemark. I can see why no one else was in the restaurant when we were even though it was dinner time on a Friday. The lady taking our order answered her freaking phone in the middle of my order so I just had to stand there and wait. Wtf? The kitchen and prep area was messy and food scraps were everywhere. The soups all had a film on them too. I got the half turkey bacon club and a tiny cup of chili in the you pick two "deal." (LOL this ain't no deal!). The soup was way too hot. They need to turn down the burners. The sandwich was okay - probably one of the best options on their menu. The bread was quite good. However, they also didn't add mustard to my sandwich like I had asked for. There definitely was a language barrier, but I mean, come on. At least try to be nice to me! The price for what we got was outstandingly bad. It was even worse than Panera! I guess I would rate this Zeats location a 3.5 for food and 1.5 for service. On the bright side, I still had room in my stomach to get popcorn at the theater afterwards...

I have been super stressed with uncertainty at my place of employment, state of the world etc…read more.. Came to Jersey Mike's today at lunch with one of my best buddies I have known over 20 years. The staff was fantastic and the sandwich was outstanding. These are solid old school subs. Not sure why the reviews are not 5 star across the board. I am guessing it is because of people using third party delivery apps, Apple Pay and other dystopian stuff that was created to make our life easier yet results in the opposite. Go in, talk to the staff and enjoy your meal! Five stars no doubt! Don't listen to the haters!

Man this was the best sub I've had in a long time. The guys in the shop were very friendly and…read morehelpful. They made our sandwich with love! We got the giant #9.

I would have made this 3.5 stars if I could…read more Plusses: Large portions. The large Italian beef was indeed large (I should have ordered the regular; the large is more than any one person should eat) and packed with beef. The portion of fries was big, too. Quick service. Took only a few minutes to get my order. Minuses: While there was a lot of beef, the spicy giardinera was on the skimpy side. Traditionally, that would be piled high and falling off; this was not much and buried inside. The fries were limp; a few seemed not quite cooked through. My first bite into the beef puzzled me. It was mushy. This continued throughout the sandwich. From the pinkish hue of some of the beef, I'm guessing this might be due to being cooked less than I'm used to? In any case, it was disconcerting. And the jus was much plainer than I'm used to, as well. I expected to see flecks of oregano and other spices; this version was darker and seemed to be lacking those. It may be unfair to compare this to my expectations. Maybe, if you're new to Italian beef, you might enjoy this. But if you're looking for a Buona / Mr. Beef / Portillo's experience, you won't find it here.

Au Jus is a casual eatery that specializes in authentic Chicago-style Italian beef sandwiches. I…read moreheard all about this place on social media. Finally decided to stop in when I was driving by and noticed "open late" sign. AMBIANCE: Simple cafe with minimal decor. White walls and digital menus. Faux marble wrap around bar and a few chairs are available to dine in. All guests were picking up to go orders during my visit. FOOD: The menu is straightforward. It was easy to review it during first visit and make quick decisions. There are multiple categories including Italian beef sandwiches, sausage sandwiches, pressed sandwiches, and sides. I ordered Philly sandwich ($13), fresh cut fries ($4.25), and two Italian beef egg rolls ($5). I ordered Philly sandwich since it's a classic and I felt like it would be the best choice. The meat tasted high quality. Unfortunately, I did not like any dishes. Meat in Philly sandwich was bland and could use more seasoning. It seemed like something was missing - cheese or something like mayo or other ingredients. It was literally bread and meat. The price for the size did not seem like good value. Italian beef egg rolls were dry both exterior shell and meat. The fries were a bit soggy but included a generous portion. I didn't eat much of my meal. Perhaps other menu items are tastier. The cafe has rewards program through Toast. You receive sign up 25 bonus points then 1 point for every $1.25 spent. Although my points did not calculate accurately, less points were provided. SERVICE: I didn't feel especially welcome and was rushed. The service was very quick, order was available in minutes. It was very impressive. This eatery is a good destination if you're craving quickly served sandwiches. It's especially true later in the day or on weekends when most businesses in Parma open early. I didn't find any favorite menu items but you might!