The manager here is so kind and goes above and beyond. I noticed her taking customers' trays when they were getting up from their tabels as we (my kids and I) were walking in. It was the first time I'd taken my three (4 and under) out to eat by myself and I was in a little over my head, but had no expectations other than we would figure out how to organize ourselves. This manager came over and asked if she could bring us our food once it was ready and asked for my name so she knew whose food to bring us. A few minutes later she brought us my tea and my kids' chocolate milks, and she brought over our food once it was ready. Shortly after we started our meal, she handed me two cookies which we hadn't ordered but just as a sweet gesture. It really blew me away how many extra steps she took to make our day easier and our experience excellent. read more

Dear Panera, I would like to know why I ordered about 20 minutes in advance and I see people on the kiosk ordering inside and they somehow get their food before me even though I had already placed my order like 20 minutes before them. Thank you (NOT). The screen in the cafe supposedly says that you skip the line by ordering ahead on the app, but apparently that isn't the case. There were people standing around breathing on the food being made because of how impatient they were. And the cherry on top is, why do I pay for a drink if people are just gonna steal and use a cup and get their own drink anyways? Please make it make sense. read more

The cashier was unfriendly. She took my $10 bill and put it in the drawer and did not give me change. When she brought me my food she forgot she owed me change. When she opened the drawer she asked me how much change I was owed. She unpleasantly banged the change onto the counter. The manager was oblivious to his staff. Not a store I will visit again any time soon. read more

I have ordered from Panera bread in the past and almost every time my order was always wrong or they lost our package. Today I ordered from Panera bread and they said DoorDash canceled my order even though it shouldn't be possible. I called the manager and they had even made an excuse saying that the driver had picked it up and delivered it. This is a terrible place please no one order from Here because they can't keep track of their orders or who is picking up the delivery. This place doesn't even deserve a single star because they consistently make up excuses. read more

Located inside strip mall closer to giant and other good food options in Exton. This Panera bread is good and with recent upgrades they are easy to order. The food is always delivered fast and hot. I like their broccoli cheddar soup, tomato soups. The sandwiches are good but okay for vegetarians. Have tried their beverages and they are okay. The portions are small but they look fresh and tasty too. Interior is good and service is awesome. Parking is cramped but park opposite and walk here. read more

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They don't you your order is going to take an hour until it's already placed and then they take even longer

I ordered a home delivery of bagels and danish ( 4 pack ) the pastries were stale. I returned the danish in parson, the store manager said he would refund my account. I have received nothing in 3 weeks. I m so done with Panera. Not the first problem. PS I'm sorry my was with the West Chester location read more

In the last year I have had pretty poor service and rude help and soso food. Panera's has always been a favorite in the past but is not even on the list of maybe's now. Sad, but much of the eating places are cutting back all over to stay solvent. read more

Stopped in to grab some lunch. Placed my order in the kiosk and then went to find a seat. Food was put on the counter pre-bagged (even though I marked in for eat in). I was able to request some extra dressing for my salad. My Fuji Apple salad was good but my turkey avocado BLT was just ok. The sandwich bread was tough and chewy. The green tea was great. read more

Panera Bread - Sandwiches Near Me - Exton, Pennsylvania

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The food was decent and no complaints with our order. It came out within 10-15 minutes after ordering; there is a patio area at this location with chairs and umbrellas. However, we ordered around 8 pm and at 8:30 pm, an employee told us they were closing at 9. For the next 30 minutes we were continuously bothered about leaving as employees stared out the window at us eating and coming up to tell us. My partner went up to ask about boxes as he didn't see them sitting on the counter and the employees made eye contact but ignored him. Around 8:50 they came up to us packing up our food and tried to take the plates from us before we were done. I recommend being cautious going too close to closing time as they get cranky :( read more

l ordered a medley harvest salad this afternoon, but some of the red oak leaf lettuce was spoiled, l took it back to manager... she got me "another" salad with romaine lettuce, and that basically was it, mostly lettuce with hardly anything else in it... l should have refused it and asked for something else, or my money back read more

yelp panera self ordering was a breeze! i didn't have any trouble and would recommend, however the tap option for payment did not work. the baguette was out of stock, which was very disappointing. i loved my mac and cheese and it is exactly what i was craving. i ordered the broccoli cheddar soup, which came out with the vegetables a bit soft, so if that if your preference it would be ideal for you. the grilled cheese and tomato soup were very good and everything came out the perfect temperature. the restaurant is decorated nicely and well kept. i did not have any issues with receiving service. read more

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30 minute wait times even when ordering ahead every time. There is also never anyone there help check out at the counter I often see elder people waiting so long they leave. read more

[909] 4/25/2019 We stopped in the Panera bread because we love the consistency of their food The restaurant was on a busy road so it was easy to find Parking was limited so we parked next door at the Giant market There are 4 kiosks. Easy to order and food came out quickly. Large dining room but saw people looking for tables when we left Not sure about customer service since I didn't speak w anyone If I'm in the area I would return read more

Panera Bread - Sandwiches Near Me - Exton, Pennsylvania

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Since the hospitality group took over, they have just taken this local hangout space with great soups and sandwiches and a commitment to high quality food and just ridden it straight into the ground. The charged "teas" are killing people. The new menu is garbage. They took away all the fan favorite items. And, now they use chicken pumped full of antibiotics. I suspect they hope to bankrupt it and just collect. Just really sad. read more

Very disappointed. Stopped by Saturday evening at 520pm only to find out that they were pretty much OUT OF EVERYTHING. common sense would be that in order to stay in business you should have enough product available for purchase. It's difficult to review a place that didn't have anything available except for one or 2 items that would be a last choice on a good day. The location is great except that while sitting in the parking lot they are invisible because there is no signage on the side of the building facing the lot.im pretty sure that someone else will do well in that location providing they don't hire the current manager who obviously has no idea how to manage inventory read more

Boo...sadly disappointed with the quality of food for the cost. This was supposed to be their summer salad. Ordered at the kiosks so didn't have any interaction. Wait time was fine. Sat outside since the weather was nice. It was a nice thought but what wasn't nice was the sewage smell that wafted our way every so often. We got to stay even after they closed at least. read more

Panera Bread - Sandwiches Near Me - Exton, Pennsylvania

Terrible, rude cashiers. Would never come back here again. I don't know what they have against me but they dished some attitude let me tell you. read more

I used to frequent this place quite often but things have changed. Now they can't seem to keep up with the baked goods. The bagel and bread options are so limited and I can't figure out why they don't keep more in stock. Also many other Paneras offer free bagel deals to reward members and yet never once have I seen this location offering this. Really disappointed in how Panera has fallen. There are much better options in the area if you're looking for high quality food. read more

My review is a little out of date since we haven't been since December, but we've tried going here 3 times and every time they've only had 1 or 2 types of bagels for sale. Bread is in your name how are you always out of it? Would give it 2 stars but the staff are always nice and friendly when we go in so I felt it deserved to be bumped up by 1. read more

Stopped by to grab a quick bite and used the self checkout. Nothing about the visit was fast but I do want to acknowledge the people making the food behind the counter. I have an egg allergy which I included in my order and I as I was waiting for my food, the woman making the sandwiches said out loud "I can't touch this sandwich, it's an egg allergy" (she had contaminated gloves on". I dont think they realized I was there waiting but I really appreciated her integrity around making my sandwich. My allergy is that sensitive that cross contamination would've hurt me. So while the wait was long and they were very disorganized (sorry, it's true), I appreciate the time they took to make my sandwich. read more

This Panera branch is great! We had a mistake in our pick up order and when I called, the manager - Jen I think - was so kind, apologizing and offering me compensation options. She also let me know they have new hires in training, which is great to hear that they're finally getting more help! Reminder - this shop went through the same staffing shortage everyone else is going through but never limited their hours, and worked extra hard & under-staffed for the last 2 years. I appreciate all of the hard work their staff and management has put in to keep their doors open. And I hope that everyone who walks through the door takes a second to appreciate it as well. read more

We decided to get a quick grab and went to this location, the menu is good for vegetarians too. The restaurant is clean. Plenty of seating and with couches. Nice ambience; busy around noon. The ordering from menu made simple but I am a person who likes interaction with people than the iPads. The tricky part comes where and how do you collect the food that part is confusing at the location. The food tastes good and served hot. Will definitely visit agaIn to this location. read more

I ate here recently and got one of their new specials. It's a salad that comes with a piece of the plate chipped in it. When I brought it to the attention of a staff member he told me it was probably the new dishwasher. No apology or concern. I will not return. read more

Quality is so different from 8 years ago. I'll only buy bagels, and iced tea here if I return.

Okay so last night I ordered from them and I got a two large mac and cheese and I only got in a big bowl and it was half of it I called them and they cannot give me a replacement and I spoke to her manager named Eric from the Exton store and this was at the Westchester location I used to work for the company in Exton everything is well done and great at the Exton location I don't know why the Westchester store is falling apart and it's very dirty in there snot rags toilet paper on the floor area grows I would recommend you go to the Exton location. read more

Panera Bread - I ordered a large mac and cheese and I only got half of it - Sandwiches Near Me - Exton, Pennsylvania

I don't always go to chain restaurants. But when I do, Panera is one of them. I've been to quite a few Pareras in the region. I love my Pick-Two's. I love my free wifi. I love walking into one and knowing exactly what I will get (isn't that the very reason we eat at chain restaurants?) But not here. Not this location. Last month I got Chicken Cobb with AVOCADO as the salad in my pick-two. Half way into my meal I realized there wasn't any Avocado. So I went up to the pick up counter, they acted like they've been through it a thousand times and handed me a little bowl with a few pieces of avocado. So when I mixed it in with rest of the salad, it was just dry without any vinaigrette dressing. 2 weeks later, a co-worker wanted to go there again. This time I got the Mediterranean SHRIMP Couscous Salad. And guess what, there was no site of SHRIMP! I went to the manager this time, but again he wasn't rude but acted like he's seen it all the time. He went and got me a little bowl with a few pieces of shrimp. Again, it did not blend with rest of my salad. I would probably go there again for work lunches that are not by my choice. But when I do, I'll make sure to check EVERYTHING before eating. read more

I visit this Panera often and usually have a decent experience. I went this morning, however, to grab breakfast and bought a fruit cup. I paid over THREE DOLLARS for this... it's barely even half full. Very disappointed. read more

Panera Bread - A half full fruit cup. - Sandwiches Near Me - Exton, Pennsylvania

No onion. Let me start off by saying I treat myself to a lunch out very rarely, and I was quite excited to do so. I ordered a Fuji chicken salad and an iced tea. With only one stipulation - no onions. That's it. I did not ask for a Fuji chicken salad with no Fuji, light on the lettuce, a small amount of tomatoes, and please blend the Italian and the Blue Cheese dressing together. Just "no onions". They asked for my name, but when my salad was ready, they yelled "Fuji chicken!" I asked if it was the salad with no onions, and the fellow said yes. Sigh. The salad itself, once I removed the offending items, was quite good. Lots of chicken, very fresh spring mix lettice, yummy dressing. The tomatoes weren't the best (do they grow pink tomatoes these days?), but it's a bad time of year for those. It could have used a few more walnuts and gorgonzola cheese, but overall I enjoyed it. 'Cept those darn onions left just a teeny hint of flavor on my salad. As a reminder. Yup. read more

Bread was rock hard and stale, mac and cheese portion was sad, turkey sandwich was barely put together and didn't include some of the toppings requested (aka LETTUCE). This was an online order read more

Panera Bread - This is supposed to be a turkey sandwich. - Sandwiches Near Me - Exton, Pennsylvania

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French toast bagels are a super treat! Mediterranean Veggie sandwich is amazing too. And of course lots of bakery delichiousness. read more

I was just here today. I got the strawberry chicken salad. It was wonderful but wish it had a tad more dressing. I arrived at 12:30 on a Friday afternoon and the people kept piling in the door in droves for the next hour and 15 minutes while we were there. I have never seen any thing like it. But I am new to Panera Bread. What I really liked to see was, the line was long (to the door) and two older, male managers stepped in to take orders. I felt like, "all hands on deck" and they were doing the very best they could to speed up the process. I, personally, like to see the managers working when its busy. read more

It's a pandemic. Someone tell the cranky woman with the short brown curly hair and green sweater to put on her mask correctly. This employee can't even respect her customers. I understand people have a bad day so I will excuse her rudeness, but the mask half off is the reason I'm writing my review. I would not want her working near my food. read more

We just left Panera Bread, where we have enjoyed going for a long time, until now. We ordered our food, then waited for 10 minutes because the online orders take priority. We accept that, but when the food was put on the counter, there was a very rude woman barking at us about what we were suppose to do(take our trays?) and continued to be rude until we walked away. I assume that Panera can't find quality help on a Sunday? read more

Service is terrible now - used to be pretty good a year ago. Took 15 minutes to get a bowl of soup - they just threw it in bag, although I ordered for in in house dining. More like a self-serve take out joint. Only reason I come here now is it's a good spot to sit and work. (I even use my own hotspot bc their WIFI is lame...) read more

Pretty standard Panera with the exception of this one being nicer and cleaner since it's newer. Atmosphere: 4.5/5 Employees: 4/5 Food: 3.5/5 Pro Tips: 1) Try to eat your food fast as I've found this Panera's food to get much colder than other's... No idea how/why. 2) Didn't realize until recently that the WiFi is limited to 30 minutes during peak hours (11am-2pm) on all non-mobile devices. 3) Lentil hummus = ON POINT 4) Water cups already at the drink station. And, yup, lemons included! 5) For the most part, they'll give you free bread at the pick-up counter if you ask. 6) Hope you not all #*itchdontkillmyvibe, but all of them scrumptious baked goods? All frozen, not fresh SORRY BYE. read more

I love Panera. I go to the exton or west chester location all of the time. Lately there have been little pieces of corn in my salad. I clearly didn't ask for corn, yet little kernels keep ending up in my salad. GROSS. Do you not keep the toppings separated ?? I don't understand why they keep giving me corn. YUCK! So disappointing as it really kills my appetite. read more

Rewards system down. Had to ask for manager. Finally reward given with no apology for the inconvenience and wait. Won't come back to the Exton. Wrong order also. read more

My "hot" sandwich was cold in the middle, like it just came out of the refrigerator. The edges of the cheese were melted but the rest of the sandwich was cold. The only reason I didn't give it a one was my kids seem to think their food was ok. I haven't been here in years. Now I remember why. read more

Delicious food that tastes FRESH! There are also many options to accommodate your different needs. If you want a soup, go for it. If you want a salad, sure. If you want a soup and salad, choose a you pick a 2 option! Service is quick and the cashiers are mostly friendly. Parking is never a problem and neither are mistakes with the orders. Everything is 100% correct 100% of the time for me. If you need a quick 'n' healthy bite to eat, go to Panera in Exton! read more