I keep thinking of this Panera as new, but based on reviews, looks like it's been here for 5+ years. This drive thru Panera is located right on Rt 10 in East Hanover. I stopped in here for the first time today for lunch. One positive is that there was plenty of seating at lunchtime. I ordered a favorite, broccoli and cheddar soup. No complaints, soup was good and hot. The French bread served as a side was excellent. Panera is always a good lunch option. I'll stop back here again when in the area. read more

Panera Bread - Broccoli cheddar soup! - Salad Near Me - East Hanover, New Jersey

Can someone please explain to me what the hell happened to Panera. When they first opened by me close to 20 years ago I loved it. Food was great and prices were normal. Fast forward to the other day and my $10 bowl of soup that was literally 1/2 full. Food has also lapsed, tastes premade and microwaved, probably because it is. I honestly can't imagine a scenario where they would again gain my business. Sad but true. Oh well. read more

Panera Bread - $10?? - Salad Near Me - East Hanover, New Jersey

Ordered an unsweet tea, and it was quick, but the tea tasted like stale coffee, probably made with hot water from a coffee container.

Stopped going to this location because I constantly used to get sandwiches with rotten lettuce on it! Looks like not much has changed. I was really annoyed that I ordered a large bowl of the mac and cheese to go And it was not filled all the way. At least an inch and a half ...worth of the cup not filled. I would not recommend this location. I will not return and I will just go to Parsippany in the future. I stopped going because of bad quality food. read more

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Went here since I was in the area. Ordered the cheesteak a whole. There was hardly any meat I basically ate bread. At $14 dollars, never again I won't be fooled again read more

I love stopping here when I'm in East Hanover. My sip club cups always come out asap, and the ingredients are fresh when I order a sandwich. Folks at the drive thru are friendly even when I'm only getting a beverage. Lots of older folks frequent this location to chat and eat. It's adorable :) Definitely a good space for meeting friends or getting some work done. read more

Panera Bread - Mediterranean Veggie Sandwich - Salad Near Me - East Hanover, New Jersey

Due to convenience of location; I ordered a small and large soup for my husband who has the flu. Prices have gone up ridiculously. I was literally in shock when I saw the actual size of what we got. The soups were so small I'd rename the large soup as an extra small and the small soup as minuscule. Not worth the money at all. It's a place we used to frequent often. Not anymore! I was so angry at not only what it cost but the fact that it was such a small amount. I bought one small and one large and a sandwich and it cost $30! I'm not surprised the place was empty. I spoke to my niece who had also been sick and ripped off by Panera. From now on, I'll make the u-turn to get soup from the diner which always gives a big container I which you get at least 3 servings or 3 at 1/4 of the price. I don't expect Panera to survive with these sizes/prices. Very disappointed read more

We ordered Mac and cheese, half salad and half a BLT to go. We requested utensils and received one fork and three knives. The Mac and cheese was great but the BLT lacked the B. Seriously disappointed. I basically got a tomatoe and lettuce sandwich with 1 slice of bacon that was folded. For $30- I expect better. Long time customer and will not be back. read more

Panera Bread - Basil BLT - Salad Near Me - East Hanover, New Jersey

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It truly pains me that I have to leave such a negative review but words can't describe the bad service I experienced when dining here. I would like to point out I have been a regular here for years, I am closer to another location but drive the extra bit just for this one. The past six years I have been met with nothing but great and positive employees. I came in and placed a dine in order- a soup bowl and a simple smoothie. Normally when I order these items it takes about 10 minutes but this time I found myself waiting for about 18 minutes. I wouldn't have complained if the building was busy like all the other times I came in, but this time there was only about five people. After waiting that long, I had came up to the counter looking for an employee to ask why the wait was so long. I did not recognize the worker so I assumed she was new and thats why it was taking longer than usual. I asked if she could get her manager and I was then met with a lady named Amanda who in the beginning of the chat was understanding but as it continued she grew more hostile. This was the most unprofessional management I've met in a long time. While trying to explain the situation, I was continuously cut off and was made to feel I was being inconsiderate because the employee was new. The interaction lasted for 5 minutes and the food still wasn't ready by then. I ended up just leaving without a refund or my food. I cant explain how upsetting it was to see a place I enjoyed so much and supported treat me this way. I can confirm I will not be returning because of the mistreatment. I hope the manager fixes the problems and how she treats customers because I that was truly disheartening to experience. read more

Two observations about the food experience at Panera in 2022: 1) The food portions have gotten much smaller while the prices have been raised. The bread for the sandwich is small. Maybe 4 1/2 inches. For $6.71, you would expect a little more, maybe I'm wrong. Yes, inflation, but this is a slider, not a sandwich. 2) Their kiosks don't work well. They aren't secured tightly to the stand so they are loose. The software glitches and the screen is non responsive when trying to check out. We had to start over again. And again. This isn't the only time, either. Has happened often enough in the past to take notice. There isn't a person manning the front counter most of the time, so abandoning the kiosk and just going to order in-person isn't the quick solution. 3) I feel for the staff since it seems like this location is understaffed. It may be hard to recruit employees in this environment and those that are working are left to pick up the slack. read more

Panera Bread - Breakfast sandwixh - Salad Near Me - East Hanover, New Jersey

The store is very big, and service is really fast. I placed the order on the touch screen, and food was ready in less than 5 minutes. Staff was friendly. Will definitely visit again. read more

I'm a fan of Panera Bread and I go at least once a month. Normally I go get breakfast. This time I went during Lu ch. I ordered the Signature Take sandwich. The first time I tried this sandwich when it first premiered a couple of months ago, it was nice and juicy. The last two times I've ordered it, including this time, it was good but it was dry. I don't know why they changed it. I'll continue to come back but I'll probably order other dishes. read more

Came here on Friday 1/27/23 a little after breakfast hours were done. Did my order at the kiosk, grabbed my drinks, and headed to pick out a table. The table needed to be wiped down and I found wipes nearby to wipe the table and I was able to set up my workstation and grab my meal upon being ready by the table buzzer. The salad was good and so was my half of the sandwich. My first time trying the dark roast coffee it was pretty good and the papaya green tea was refreshing. read more

Panera Bread - Chicken frogena - Salad Near Me - East Hanover, New Jersey

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I've been a sips club member si ce the program was rolled out by the company. Recently, the Service has taken an extreme nose dive in quality since the new manager has taken over. Lemonade and usage of the microwave has been removed. When presented my issues to upper management, they sided with the store manager instead of the customer community feedback. This site used to be fantastic. However, I would avoid this site at all costs. read more

One star because of what I saw. My green tea and food wasn't bad. But some of the workers were on break and what I saw was pretty bad. I will post the picture of a kitchen worker sleeping on the benches. One point when she was actually sitting she took her shoes off and was picking at her toes while I was eating a few tables behind her. When she got up to lay down we saw her rear end. It made me not want to finish my food. They need their own break area so we don't see all this. The other one was in her phone the whole time and we heard her conversation. Deleted the picture because I was being messaged about it. read more

If I have the option I would give NO star!!! The service is awful. I went into the store around 5 pm on Sunday expecting to have someone there to help me. When I entered the store there were no one on sight and I had to yell 3 times for someone to come out from their "cave". The lady came out and said " I am on break". If you are on break then someone else should be out here to help customers, did the staff all go on breaks together?!! The management over there was awful and unprofessional. When I asked them to make the custom sandwich the response was "we don't make that here". She didn't even attempt to accommodate. I left without getting anything and will never go back to this location again! read more

I'm a big fan of Panera Bread, so I want to say up front that this review is for the East Hanover location only and is not a review of the company. This was my first visit to this particular Panera Bread. Usually I go to the Caldwell or West Orange branches because they're simply more convenient, but I've been to many Panera Bread restaurants and they've all been good... up until now. On this occasion, a family member had been hospitalized for several days and had reached their limit for consuming hospital food. She asked for us to get her Panera's Fuji Apple Chicken Salad, which she loves. The closest Panera location was this one. It never occurred to me to call in advance to make sure they hadn't run out of salad, but sure enough that's what I discovered upon arriving. They had no lettuce at all, and couldn't make any of the salads on the menu. Seriously? Salads make up about a quarter of their menu! The young man behind the counter was pleasant, but was clearly unhappy telling people this. I got the feeling I wasn't the first person he had to explain the situation to, and the manager wasn't anywhere to be seen. I actually felt bad for the poor guy. The only reason I'm not giving this store a 1-star rating is that I realize that sometimes things happen that are unforeseen, so I'm allowing for the fact that perhaps this was an isolated incident, but on this occasion, at this location, I was truly disappointed with my experience. read more

The only reason this Panera bread didnt get 5 stars from me was due to customer service. I was ready to place an order and had to wait for two employees to "wrap up" their conversation! Although it wasnt too long, a customer should have your full attention. I ordered the Fugi apple chicken salad. Man (or woman), that salad was soooooo good! I highly recommend it. This location is super spacious and has a cozy feel to it as well. If you work from home and need a break from your 4 walls, I would spend a morning there. Overall it was a decent experience. read more

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I've been here both inside and at the drive thru and 2 stars are all that they are getting from me at this point. The worst part about this Panera is that the service needs Alot of improvement. The Staff here is rude and inattentive and they constantly get my orders incorrect and never apologize- the customer is always wrong. I think the food at this store is sub-par in comparison to other Panera's I've been to. It's as if sandwiches are thrown together by a 4 year old when you unwrap these things they fall apart it's very unappealing and inedible. The soups always are room temperature and never come out piping hot. The deserts are decent but only because they are pre- prepared so even they can't mess them up. All things considered I'm not giving this Panera any more of my money for sub quality food and service. read more

They only reason I have this place 2 stars is the the staff was so nice. They need to do a better job of cleaning the place though. I was not there during a busy time and almost every table was dirty. Hey guy in the orange hat that delivered my food.... you walked by dirty tables over and over while delivering food to the 3 tables of people in the whole place. Then you stood in the back and talked to the "cook" as he was working away. If you fight help clean what's up front then I can imagine what's in the back you don't help with. read more

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So, I tried them again and they failed me! Although the drive-thru wait time has improved, the quality of their food has not. The only good thing they have to offer is their kitchen sink cookie. read more

This place has to be the worst of all the paneras around, i ordered a turkey blt sandwich and what i got was what it looked like a salad with bread on top, the sandwich was all over the box. And that wasnt the worst, the avocado they used was hard as a potato. The mayo was just placed on a small area and not spreaded like it was supposed to be.. It seems like they just dont care!! Ps. Dont use the drive trhu, i waited over 7 mins to get food and it never came so i had to leave and get something else since i only get 45 mins for lunch at work and it wasnt even busy at all, i was the only car on the drivetrhu.. read more

Panera Bread - It was supposed to be a turkey blt sandwich, but it was not!! It looks more like a salad with hard avocado.. - Salad Near Me - East Hanover, New Jersey

I had such a good experience at this Panera I don't understand why anyone gives them such bad ratings. I ordered through the my panera app since I just left the gym at 9 and they were closing by 10pm. When I got there the staff was very friendly and accommodating to me. The dining area was nice and clean and the food I ordered was made exactly to my online order. I will definitely be coming back! read more

I lovelovelove panera so when this place opened up so close to home, I've been dying to coming here. I signed up for the panera rewards and was able to get a free pastry/dessert with my first purchase when I came in. I love their strawberry poppyseed salad so I got that with chicken with their pecan braid as the reward all for only $10. The staff are super sweet and helpful and I love the interior (there's so much space to sit and to study/do work), there's even a drive through. The wait wasn't too long, about 10 minutes and everything was included for my take out order. The salad and dessert met my expectation and needless to say, I'll definitely be coming back! read more

I did a mobile order today before taking my 30 minute lunch break. I ordered the mediterranean green balls because it looked really good. I made the mistake of not checking what my food looks like before leaving Panera and when I got back to work what I took out of the bag looked like cat food. Now I understand what food is advertised looking like and what it actually does look like does vary but not to this degree. I understand why this location has a low star rating this is embarrassing tbh read more

Panera Bread - This is what I ordered. - Salad Near Me - East Hanover, New Jersey

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I'm still not understanding why a lot of these Paneras get such a low rating! I had a really great experience here! I ordered through the kiosk, the creamy tomato soup, grapefruit soda and the gluten conscious triple chocolate cookie with walnuts. At first they sent the wrong food to my table but it wasn't a big deal to me. I liked the temperature of the soup because it was just short of piping hot, which is what I prefer compared to lukewarm. Let me just rave about the grapefruit soda. It is so good! I'm weak so I actually thought I was going to have to bring it up to the cashier for me to open but twisty top did not defeat me lol. Also, LOVED the cookie. It was ordered in an attempt to be "healthy". It was a beautiful shade of chocolate color sprinkled in with some white chocolate chips, pretty contrast. Yum, will definitely get that one again! It was easy for me to find a plug for my computer here. read more

I got to say this place is one of the worst panera bread I have ever had. I ordered combo sandwich and ceasar salad and the amount of salad was ridiculous. I will never go to this paneras again. read more

Panera Bread - Salad Near Me - East Hanover, New Jersey

There seems to be a lot of negative reviews for this place, guess I'll see how it goes as I keep going back. This Panera is right across the street from my job, so I like to go here every so often to grab lunch. I have only tried 2 of their salads, and their Mac & Cheese. All of those items have been great. Parking is no problem at all. Plenty of parking spaces. There are two entrances to the store itself. As you enter through the front, you'll see the line to order, or there are also 4-5 kiosks where you can order from if you are paying by credit card. When the line is long I tend to order from the kiosks. The two salads I've tried have been the Feta Watermelon Salad and the Greek Quinoa Salad. Both have been amazing. No complaints at all. Be forewarned that they do not have any meat in them, so you'd have to add that separately. My coworkers rave about many of the salads though so I will def be back to try some more. There is plenty of sitting if you decide to sit here. And the staff actually brings your food to your table once you sit down. The service has been super friendly and relaxed both times I have been there. I have not had any errors on my orders. I hope that my good experience continues here, and I do not start seeing the negatives that other reviewers have been stating. If that does happen, I will update my review. For now, I absolutely love this place!! read more

I love Panera bread, but this location wasn't that good. I was eating my salad and then all the sudden I feel something really hard. Here it was a ROCK!!! I bit onto a rock. I almost broke a tooth, or I could've swallowed it and died. read more

Panera Bread - Rock in salad - Salad Near Me - East Hanover, New Jersey

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I come here almost every weekend (sadly) to study, and I'm not sure why there are a lot of negative reviews, although this review is for dine-in only. There's plenty of parking, and there are two entrances. At the front, they have 3-4 kiosks where you can place (and customize!) your orders, but I normally just order from my table and they serve it directly to me. The service here is pretty good and most of the workers are friendly. Also I haven't had any issues with my order thus far. This place does get pretty packed during lunch hours (12-2), so it's best to come during off-peak hours if possible. This is a great place to study: free Wifi, outlets, soups, salads, sandwiches, bread. What more do you need? read more

I am kind of used to the wrong food they put in the bag or on the plate. Recently, my wife and I were just joking with each other of guessing what could be wrong this time. I think they are getting better, though could be much better. The reason I gave 2 stars is this: because they often forget to put cream cheese in the order, we have to ask at the table, then they give us a free one....... read more

Panera Bread - Well done! - Salad Near Me - East Hanover, New Jersey

This review is only about the service. I go to a lot of different Panera Bread restaurants and I have to say this one may be new and shiny but the service SUCKS. None of the workers care. Not the girl who took my order at the front (ordered a cup of soup and she charged/put in a large), the food prep people (halfway filled soup at leukwarm temp), or the bus people (dishes stacked to ceiling). I go to the one in Florham park because it's cleaner and faster. Its like night and day. read more

Panera Bread - Saturday at 4pm and the breakfast dishes are still left out. Ew. - Salad Near Me - East Hanover, New Jersey

What a joke! Kind of rude! My sandwich was still cold on the inside! While my soup was Luke warm and and they didn't even say your welcome! Ahh don't think I'll be back here read more

"I'm very disappointed" the words a childhood friend once said to me. Those words reminded me of my experience at Panera today on route 10 - E. Hanover. I ordered a Frontega Chicken Panini and this looks like someone chewed up my chicken and slapped it on this burnt bread. Unacceptable!!! I'm typically a big fan of Panera but this really makes me feel unsure about coming back. Please do something, so no one else has to deal with an experience like this. Unreal :( read more

Panera Bread - Salad Near Me - East Hanover, New Jersey

I've always loved Panera. They have many great choices of foods and are always prompt with their deliveries. But today I almost cracked my tooth from the Baja Mac and cheese I've ordered. I'm not one to complain or leave bad reviews but my tooth is still throbbing from this. In the Baja Mac there are avocados but it looks like a piece from the top of the avocado was left in there. I know it's hard to prevent some things from happening but at the same time there should be some carefulness when dealing with peoples food. I'm not going to make a big thing about it because I'm not that type of person, I just thought the company and store should know. read more

Panera Bread - Salad Near Me - East Hanover, New Jersey

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Food is consistent. It's the drive thru that's the problem. It took 15 min of waiting in line for my hot chocolate today at 3pm. Not even during lunch or dinner!!!! I wish I could of gotten out of line but i was stuck there....., if you have a large order go inside please!!!!!! read more

Apparently I'm in the minority here, but this is a perfectly suitable Panera in my opinion. While I haven't used the drive-thru, I've found my experiences here are overall pleasant with few complaints. It's huge, with tons of seating, which I find that not all Paneras have (especially because many Paneras usually have a ton of people just doing work versus eating). They have self-service ordering, which makes placing your food order a breeze - just click what you want on the screen, take a table pager, sit down and wait to be served. The food has been consistent to Panera standards, though I do still find their soups and salads to be the better than their sandwiches both in quality and quantity, not to mention presentation, even at this location. The bathrooms are clean and there is a lot of parking as well. read more

Panera is not always my first go to...but today I was really pleased with meal recommend by server. Service with a smile goes a long with me which is what I received from this location. Broccoli and cheese soup and Frontega chicken panini is what I had from the pick any two menu. This dining room is also very big compared to other locations I have visted. read more

This is a fairly new Panera location and it was pretty good when it opened. It has been steadily going down hill though. I've had a couple of unsatisfactory experiences here and thought it might just be an anomaly. But tonight will be my last visit. On a couple of prior visits, we began to notice the poor food preparation. And the food is expensive: for two of us, we spend about $27 or more. We ordered a Broth Bowl among our takeout items, and found it half full when we got home. I actually had to add hot water to try and make it presentable. The sandwich we ordered was unusually skimpy and haphazardly prepared - looked unappetizing. Tonight, before 7 PM, the staff seemed to be in "closing" mode. The "new" ordering kiosks had all been removed, leaving a string of poles with no screens. The one cashier went to the back somewhere, so there was no one at the register area. There were some people in the food prep area (kitchen), but it looked a mess (trash visible on the floor). I left and went to another Panera further West, which was much better. This is unfortunate, as the East Hanover location is new and conveniently located. I will likely avoid this location until they can restore it to the level of other nearby Panera stores. read more

Waited in the drive thru line for a full 15 minutes for a bacon, egg and cheese sandwich. Drove away and realized I got a plain eggs sandwich. I should've stuck with Dunkin donuts. If I didn't have 2 kids in the car I would've gone back read more