Good place for a quick tasty lunch. Fast friendly service. I like the pick 2 option, half sandwich and either salad/soup or Mac and cheese. read more

Panera Bread - Cheesesteak - Sandwiches Near Me - Dothan, Alabama

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Disappointed as i was craving a nice warm tasty soup. The soup tasted and looked watered down. I had ordered the wild rice soup with half sandwich. The sandwich was amazing, although I had reservations that it was a cold sandwich, I really enjoyed it. Note to self not all establishments are the same (i.e. quality). read more

Panera Bread - Wild rice soup with chicken avocado BLT - Sandwiches Near Me - Dothan, Alabama

I WAS VERY disappointed I tried the new steak and mozz sandwich , it did not look like it did on tv at all. how do u advertise meat on the sandwich and you don't put meat on it. u just trying to sell bread?????? Panera Bread is your name so i guess you are just trying to sell BREAD read more

The best Panera I've visited. The bread is always fresh and not too hard to eat like some of the others I've been too. I like the half sandwich and soup or salad combo. The chicken with wild rice soup is delicious. I also like the flavored ice tea they serve. The eternal road construction on the traffic circle makes it kind of a pain to get to, but it's worth the trouble. read more

7-26-23 12:00 pm Lady taking order friendly I had black forest panini and French onion soup. Food was good 2 ladies where you pick up food very rude. I ask for my panini to be cut 1/2 you would think I ask for her 1st born Then after not seeing a knife for butter at condiments again rude Another person with us ask for box or container for leftovers She was informed we don't give boxes for sandwiches but again rude. Need to separate them to ladies rudeness is contagious.. Won't be back to that location read more

Came here for a rock concert, since its called Pantera, but upon my arrival I found no rock bands playing, no loose women to hook up with, and no mysterious drug dealers looking to make a dime. Only thing I found here was some bread, soup, and salad. And it was bomb! The salad was as fresh and green as a 18 year old prostitute on her first night out on the dark grungy roads of the Wiregrass! Disappointed that there was no Rock bands playing, not even Rock music, just some weak soy boy music, and the women that frequent here are cougars that drive Jaguars that wouldn't put out if their children's lives depended on it. Good news is there's chocolate folk that frequent here as well, which is weird, because they don't sell fried chicken here or watermelon, but I digress....looks like I might score some "green salad" here after all! And I'm not talking Caesar Salad either folks! In summary, horrible place for rock music, smack, and loose women. Great place to go for a salad! read more

I have given this Panera Bread plenty of opportunity and something is always wrong with the order. The customer service needs to be at least pleasant. They all look miserable working here. read more

Service is horrible. Long wait and the lady at the front doesn't listen when you order. Just quick to ask you a million questions without listening to the answer. Her name is Katherine. Drives me crazy. Soup had dried up spot off top when it hardens. Eww. read more

Panera Bread - Sandwiches Near Me - Dothan, Alabama

This the Apple they gave me in my lunch, it's rotten and leaking rotten fluids, I got home before I noticed read more

Panera Bread - Rotten apple in my lunch at Panera - Sandwiches Near Me - Dothan, Alabama

I made an attempt to order on line and was not successful. The manager was very helpful in placing my order. Food was very good. I recommend the Chipotle chicken and pepperoni flat bread read more

I ordered a Mac & cheese bread bowl, with an apple, and a green tea. They gave me a cup of Mac that was half full, green tea that was incredibly watered down, and gave me a baguette instead of an apple. I've tried calling the location 3 times - and nobody answers the phones. 0/5 stars if I could. read more

Panera Bread - Sandwiches Near Me - Dothan, Alabama

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Overall the restaurant was clean, service was fast, but the food might as-well been a gas station sandwich. For the quality and quantity of food I received, I was very disappointed for what amounted to a $15 meal. read more

Quick, friendly and tasty. What else can I say. I was in a strange town for the night and luckily they were practically next door.

I ordered a couple of family sandwich meals for my sisters birthday and her family. I live in Texas. She lives in Alabama. Big success! They loved it and it was delivered very quickly and as ordered. Thank you! All said the food was delicious. read more

Food is always good but the wait time is ridiculous. I was in town and mobile ordered two days in a row. The app always says it will be ready within 10 minutes which I find to be a stretch but it normally doesn't take more than 15 at other Panera's I frequent out of town. The first day took 20 minutes and the second day took over 30. I get things are crazy and it's hard to be in the service industry with COVID going on (I'm in it too so I get it) but...why am I mobile ordering if it actually takes the same amount of time or longer than sitting in the drive thru for 20 minutes? read more

This Panera has friendly staff and okay food. The smoothies aren't the best however, the oatmeal is quite delicious. I would most likely be back as they are open pretty early in the morning and it's a good breakfast stop before work. read more

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I decided to try Panera yesterday while out running errands. I went thru the drive thru and ordered a large "modern caprese" sandwich and a hibiscus tea. My order came to $13.82. I am very disappointed with the sandwich. It seemed very sparsely filled, especially regarding the mozzarella. It had one thin slice of mozzarella on the entire sandwich. To me, the cheese is the main ingredient of a caprese sandwich, especially when you are paying almost $10 for it. They used marinated or stewed tomatoes instead of fresh which made the bottom slice of bread very mushy. As an alternative to Panera, try Zoe's Kitchen just up Montgomery Hwy by Gander Mt. The food is delicious and fresh, and the staff is super nice. read more

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We had a problem with communication at this restaurant. I had a party member with celiac disease, a real medical condition which requires a gluten-free diet. The person in the party explained gluten-free to the woman at the register, explained that she cannot eat wheat (this request includes croutons, baguettes, any bread), asked the cashier to list "wheat allergy" on the ticket so the cooks would omit offending items. The cashier did not list the allergy. She added a baguette to the order. She did write to omit croutons, however the cooks added croutons. "No wheat" and "wheat allergy" seem very simple and straightforward. I think the cashier was confused about the meaning even after having it explained for several minutes. Clearly, the cooks missed a message as they added the croutons despite the ticket order. I am concerned that episodes like this expose the restaurant to risk as a customer clearly declared a food allergy, requested the allergy to be placed on the ticket, had her request denied, and then had foods to which she is allergic placed in her meal. What if she had a reaction after this exposure? I think this is a great learning opportunity for cooks and meal prep people to learn about celiac disease and food allergies. Unrelated to this problem, my salad was good. It crunched in the right places and was sweet in all the right ways. read more

This Panera location is run by what must be the worst management team in all of Dothan. Constantly understaffed, running out of food due to lack of inventory management skills, with little to no regard for their employees well being. On top of that, the food is mediocre at best and rather overpriced. In a town filled with excellent food options, feel free to pass up this dumpster fire of an eatery. Honestly, the Publix bakery in the same parking lot has much better breads and sandwiches anyways. read more

I ordered the french onion soup and a caesar salad. The soup was luke warm and the salad had very little cheese. I asked for a senior discount and none was given. However, a military discount was given. The lady at the register (Teresa) was very helpful and efficient. I haven't eaten at Panera Bread for about 10 years. The food use to be so much better. With prices like these, l think you could do much better at a sit down restaurant. The food here has degraded to cafeteria grade food with a lot of unearned hype ! Save your money for a better meal. read more

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Walked over from the hotel I was staying at to get some supper. There were 4 customers in the entire place and just as many employees. I ordered a Baja bowl with chicken and got back to the hotel to find not one scrap of chicken on the bowl. I did get charged for chicken however. read more

I understand why this place has 3 as a rating. They just don't care. Never asked me if I want a fruit instead of bread. Don't know details about how their card operates. read more

The food tastes just like any other Panera Bread. My issue with this particular location isn't the quality of food, but the continued ignorance of the staff working at the restaurant. In the past two months I have eaten here four times. I've ordered the same meal each time. What I find most disturbing is they make the exact mistake each time. I order the Mediterranean vegetable sandwich and specify NO RED ONIONS. Each time I do this they punch it into the system but the same lady who works behind the counter ignores it and makes the sandwich the same way. This last time I told the same woman the same mistake.. that I specified no red onions. She rudely told me to throw it away behind me and she would make another. This kind of response is not professional. I have not had this issue with other Panera Bread locations. It isn't going to make me stop eating Panera Bread. But I am done with this particular place. There are a number of different dinning options around Dothan. I would urge you to eat somewhere else. read more

This Panera is not what it should be. Two large soups. No bread in the bag. Sandwich had onions on after we requested no onions. They do not offer the soups on the website. Manager needs to step up. We will not be back. read more

We have stopped here twice in the past 3 months for lunch on the way back from a beach trip. The staff is efficient and friendly. Using our Panera card we have been offered an extra treat. We even got a free smoothie. Food is Panera done well. Delivery of smoothies on most recent visit yesterday was slow and we were ahead of prime lunch hour (11:20AM), about 10 minutes after our meals. We will stop here again on our next trip through Dothan. read more

The service here is miserable. Check your drive through order before leaving because it is usually inaccurate. Tonight I made the mistake of attempting to go through the drive through and there was a sign explaining they would close at 7:30 so their employees can learn the new menu. At 7:10 pm I pull up and wait for 5 min with no answer. I call into the business to be told they have a training session and are closing at 7 pm. I tell the unpleant employee who answers that their sign days 7:30 pm --she argues with me.She never offers an apology just silence. No need to worry about learning that new menu on my behalf --I won't be going back. read more

They get it wrong every time! I have tried to give them the benefit of second (third, fourth, fifth, sixth, seventh, etc.) chances because we are all human and everyone makes mistakes. But these employees are either completely stupid or their management has failed them in properly training them. I have dined at Panera Bread locations throughout the US and this store is the ONLY one that consistently gets my order wrong EVERY SINGLE TIME. I am very clear in my order, specifically repeating it (often three times) to make sure they hear it and understand it and they still get it wrong. I find it ironic that their receipt says "Accuracy Matters" at the top of it. Clearly, it doesn't. Goodbye Panera Dothan - you've lost me for good this time! I'll take my business and my money down the street where they can make a simple bagel sandwich the way I ask for it. read more

Got some healthy brunch items after kids had donuts. Always delicious and quick service. Out of the souffles though? read more

Panera Bread - The fresh baked smells overwhelmed me. - Sandwiches Near Me - Dothan, Alabama

Server at outdoor window was patient, efficient, and cheerful. I did not realize that sandwiches were available during breakfast hours. Delightful. She wore her mask appropriately and still was smiling. read more

Service has really went down this past year. I've been going there over 10 years . Lately my order is never served correctly , there is nobody checking the meal to see if it's correct after it's ordered. I'll try a few more times they have good coffee and soup and salads but there are other places that do as well with better service. It was typically good and correct until 2020. read more

Thank goodness for kind people that serve the food because Kelsie the little girl that took my order was a grump! Maybe she's having a bad day however I don't know because I couldn't even get her to even say hello when I walked up to the counter much less tell me how much I owed. read more

Bought sandwiches to go with extra arugula, spinach etc. Opened the food en route and have NO veggies on cheese sandwich. At this point mcdonald sounds healthier and a better deal. read more

I had a quite pleasant experience here for lunch on Wednesday. Service was prompt and friendly. Ordered a bowl of broccoli cheddar soup with baguette. Soup was hot and delicious, and the baguette was really good. It had a perfect chewy texture to it, and was fresh. The tables were clean and ambiance is perfect. read more

When I think of Panera Bread I think of fresh and clean food.. well my sister and I decided to have dinner there last night. The lady at the cash register was very sweet and friendly. I ordered a sandwich and soup but they were out of the right kind of bread to make it, so I had to get it on different bread.. not a big deal. But whenever my food was ready and I went up to grab it, there was a long black hair in my soup.. I mean it was sitting right on top. I don't like to seem rude to people so I just asked for another.. But the incident made it hard for me to eat my meal because I couldn't get that out of my mind. read more

Just visiting family in Dothan and we were so happy to see a panera bc in Ohio this our favorite restaurant. We were not impressed and very disappointed as the service was slow and disorganized as we were given a pager to go sit and wait for our food. It's panera, it shouldn't take more than 2 min. For u to make any item on the menu, not the 15 min. We waited. Mine - had a salad that had way to much dressing and it didn't even fill the bowl with crisp lettuce. Lettuce was partially wilted. I was too hungry and tired to complain. Husband- had the grilled cheese, very very greasy and simply thrown in the plate. No presentation at all. The only saving grace was the cupcake. read more

I have been ordering delivery here for the last month. Never a problem, always prompt delivery but tonight I had ordered extra avocado on my baha mac n cheese and to my dismay, although my delivery was prompt, my order had no avocados. I quickly called the restaurant, spoke with the manager and within 15 mins Drew, my favorite delivery guy was pulling up to my hotel with the correct order, free of charge. Customer service is spot on! Gonna miss this place when I leave! read more

Love the salads and the pastries! Such a nice place to eat! Always friendly staff and warm atmosphere! Will definitely eat here again!!!

This place is EXPENSIVE for what you get. The atmosphere is calm and relaxing, but damn the prices. The cashier looked at me like I was bothering her for asking what is in the sandwiches. I will never go here again. read more

Fresh ingredients, healthy and just plain good!

Love there muffins. Great tuna. Can't go wrong with a large moca for breakfast. Great atmosphere