Disappointing that Panera has discontinued the Warm Bowls, particularly the Baja Bowl

Panera is just so perfect. Early morning bagel stops. Free coffee deals. Bagel deals every Tuesday, but today, I did something different. I ordered soup and salad. I don't like squash, but the website pic was just so beautiful "autumn squash." I had to have it. It was the most glorious color and full of taste. I love my Asian sesame chicken salad, too. I would buy "pick 2" every day, if I had the budget. lol read more

Panera Bread - Autumn squash soup - Sandwiches Near Me - Charleston, South Carolina

I miss 'my' Panera Bread ... so, it was a no-brainer that I headed up Sam Rittenberg Blvd. to the Harrell Square location after finishing up some business on Poston Road. Whether you stop in for a quick breakfast, casual lunch or dinner, you can count on friendly fast service, healthy and consistently delicious food ... be it a hot, fresh breakfast sandwich, seasonal salad, piping hot soup, icy cold smoothie ... or, just about every other menu item that Panera offers. They also have a tremendous selection of melt in your mouth gooey pastries, and other sweets that not so healthy ... lol. I couldn't wait to bite into my favorite breakfast sammy. And, as usual, I didn't have to wait long ... maybe, two minutes for my Power Sandwich. It's amazing how two slices of chewy whole wheat bread ... toasted just right ... a perfectly cooked, fresh cracked egg, ham and white cheese could be so delicious ... and to wash it down ... a cup of hazelnut coffee that was piping hot and very fresh. (How did I know it was fresh? They write the time that it was brewed on the label!) Panera rewards its loyal customers with periodic coupons for beverages and pastries. Hopefully, my carry over visits from Baltimore will earn a reward when Panera expands in to Mount Pleasant (wishful thinking). read more

The food was good as normal, but the was dirty. Inc the tables and floors. The place wasn't busy at all, just one person and me. That need to take and make sure the tables ect are clean. I am glad I got my food to go read more

Panera Bread suits me just fine for lunch during the work week. The menu is standard at all locations, so I know what they have and I know what I like. Plus their menu lists all the calories, so I can usually find something thats fresh, healthy and tasty. But I must say my favorites usually end up being the seasonal salads. I really enjoyed the Chinese cashew chicken salad during the summer. But now during the fall/winter I love the Ancient Grain, Arugula and Chicken salad - it's arugula, an ancient grain blend, sliced red grapes, apple, cabbage slaw tossed with their white balsamic vinaigrette. Filling, slightly sweet, against the peppery arugula, then the burst of sweet with the grapes, with the grain blend gives it added texture. Besides salads the soup menu is plenty, and my favorite Autumn squash soup is also a flavor bomb. Their menu has many other sandwiches, flatbreads, some pastas and pastries. I am always satisfied with their choices, and really try hard not getting a pastry (go for the cherry pastry). This location can get busy at lunch time, but the lines move appropriately fast for all. Service is always decent, and my last time the counter clerk was sincerely nice and engaging with me. Sign up for their Panera card and you can earn free drink or food over time, worth it if your frequent Panera like I do for lunch. read more

Panera Bread - Sandwiches Near Me - Charleston, South Carolina

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The people were nice but the food was not. They did not have their advertised special, and had no tomato soup. They did not even have water or a working soda machine. The chicken salad sandwich was about two bites with very little chicken. The order taker offered a salad but we got a half sandwich. Even the dill pickle was miniscule. The bread was good. The Greek salad had something for a greek dressing that was very close to water - no taste and the peperocinis had seen better days - almost rotten. We will not visit there again. Complained to the manager but she didn't really care. read more

It is absolutely filthy on the inside!! I went yesterday and the lady in front of me and walked out due to the dirty mess on the floors with garbage cans spilling over in the food preparation area! read more

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went into panera at 8pm to get some food, and they tell me they only have soup and salads. ur called panera BREAD and got no bread????

Panera Bread on Sam Rittenburg Boulevard in West Ashley is a great place to get quality and fresh sandwiches, soups, baked goods, and cookies. I like coming here and knowing that you will consistently get a good meal and be taken care of. They have excellent customer service here and get everything prepared and ready very quickly so you can be on your way. read more

Panera Bread - Panera Bread - Sandwiches Near Me - Charleston, South Carolina

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This is the WORST Panera I have ever been to. I got the Steak & White Cheddar On French Baguette and it didn't have the pickled red onion or horseradish on it that is part of the ingredients on the menu. It also had the smallest, most pathetic amount of steak I have ever seen. It is ridiculous to spend $15 on this and Mac and cheese to get such poor quality. The kitchen staff need to be trained how to made these menu items properly, atleast with all the ingredients on it and not one measly piece of "steak" when I'm paying as much as I do. I will never be back. read more

Panera Bread - Steak & White Cheddar On French Baguette - Sandwiches Near Me - Charleston, South Carolina

The worst Panera I have ever been to. Bad manners, poor food quality. The baguette looked like it was someone's leftover. yikes

Came in for lunch. Poor girl working the register was working off the clock with nobody to relieve her shift. Wait was long as all get out even though it wasn't busy. Manager was doing her best by busting her ass to make up for the staff shortage but the place was filthy. I feel bad for the staff but the experience was pretty crappy. read more

Panera bread continues to reinvent itself with menu items ranging from pastry, soup, sandwich, flatbread, coffee drinks, smoothies and salads. They diverse offerings make this ideal for a quality breakfast, lunch or dinner fast and economical. The coffee options are limited, but always fresh with free refills. That is a big selling point. The location offers free wifi if you are looking to squat and write, but it has some iffy spots in the restaurant where the reception is not that great. The lines can be confusing if it is busy, but the cashiers work hard to get you ordered and paid as quickly as possible. Make sure you use your rewards card (even if you forget it, they accept phone numbers). There are tables and booths and even outdoor seating on those nice days. The flatbreads are rather new and delicious and you cannot go wrong with the corn chowder soup or the grilled chicken melt. Both hit a really good spot. For fast quality food with many healthy options, this is a great option in West Ashley. read more

Panera Bread - Sandwiches Near Me - Charleston, South Carolina

Had the Steak n cheese sandwich along with the Mac n cheese, food was great! It was busy during the lunch rush but my food was out quickly regardless. Prices are a bit high, nearly $20 for half a sandwich, small bowl of Mac and a drink seems excessive but I suppose you get what you pay for read more

I asked for shredded cheese, she takes her hand and goes accross the pick up to place in my soup! Talk about disgusting! And my spoon was dirty....the girl running the show back there sucks and needs to be fired! read more

Fast service and staff was friendly. I had a green passion smoothie, Fuji apple salad, and French onion soup. The dressing on the salad ruined the taste of the salad. I think a balsamic dressing would have gone better with the ingredients chosen for he salad or a fruity vinaigrette dressing. The soup and smoothie were good. Price is good for what you get and quality. The only other thing I would change is the chicken quality. It's thin and a bit slimy. Overall, I enjoyed what I got. read more

Panera Bread - Sandwiches Near Me - Charleston, South Carolina

No training of front staff including Mgr on duty, register not updated with correct entree's. Waited 20 minutes for a meal that they say is no longer offered. The proceeded to give my money back but had the nerve to charge me $4 for a tea or for they're mistake. Mgr could really care less. Just sad read more

Never again will I order from them. They cheated me out of a meal. So I work from home and I order food to be delivered all the time and I decided to order a full asian sesame salad, which I got half and a full barbecue chicken salad, which I got half. I paid full price but they gave me half a sandwich and half a salad. WTF. Cheated me out of my money. Never ever again. read more

I understand short staffing but this is absolutely ridiculous. 20+ mins to get two salads is a bit much. I blame management on this one because I don't see them doing anything to help flow. Only come to this location if you have plenty of time to kill. (Staff was nice) read more

Prices are far to high. Coffee was cold. Order taker didn't know the menu offerings and the kitchen staff was rude. Panera is living off its rep but just doesn't cut it anymore read more

I was craving the potato soup but they didn't have it, so I got the clam chowder. Biggest mistake ever! I am now sick with food poisoning which literally kicked in 30 after leaving. I am cursing them right now. I would've never thought I'd get Moctezuma's revenge at Panera in Charleston! YUCK, YUCK, YUCK! read more

Was on my way to an early car appointment and had time to stop for coffee. Panera is open early so I went in. SO many kinds of pastries! I only wanted a hazelnut coffee... it was delicious!! Workers there were very nice, very efficient. I will be back! read more

Panera Bread - Open early, great hazelnut coffee, SO many pastries and breakfast items!!! Yum! I will be back!! - Sandwiches Near Me - Charleston, South Carolina

With COVID going on, you would think restaurant employees would be taking extra precautions to keep the environment clean. At this specific location that is not the case. Walked in, five employees were huddled up, two of them looked over and saw us up at the counter.. but were in no hurry to greet us or come over. My mother and law and I BOTH ordered the heritage ham and swiss along with two soups. My mom asked if the sandwich came with spicy mustard and if it came hot. The employee said yes to both questions. So we said great let's do it! We then proceeded to choose a table. Mind you, there was only ONE table that was taken. So we had our pick of the place basically. Not ONE TABLE was clean. At all. Smudge marks from food, and crumbs everywhere. (Not to mention the floor looked like it hadn't been cleaned in days) so we asked for someone to wipe one down for us. A lady came and wiped it down with two swift swipes. Wasnt going to wipe the seats (we had to ask as she left), I noticed there was still food stuck on the table. Had to go get Clorox wipes from the car.. I can't tell you how much dirt came off with that first wipe! Terrible. Then we got our food. Both sandwiches were ice cold, one was missing mayo and mustard and the other was missing Swiss cheese. We were so hungry we ate them anyways and didn't complain about THAT, but we will not be going to this location anytime in the near (maybe even far) future. read more

This is one of the smallest Panera Bread's I have ever been in, but one of the quickest! They had a decent amount of people inside ordering, so waiting was a bit long- but that is normal. (I usually call ahead, but had not thought of it as it was a last minute decision to grab food) The staff here was so polite. Probably one of the most polite stores I have been. I felt like I could sit there and talk to them for hours and become good friends. That's the type of people I love to interact with in stores/restaurants. The food was delicious, as always. It was such a gorgeous day out, that were able to site on the porch- which is a fab option. Eating inside makes me feel a tad claustrophobic. read more

Came for lunch and then realized I was right in the middle of rush hour and thought I might have made a mistake; however, pleasantly was at the counter in one minute even though there was a line before me. The restaurant was clean and bright. Noise level is usual and acceptable. My only issue being that I was given the buzzer to notify me when my food was ready, but I stood and watched my food sit on the counter while the shift leader handled employee concerns and he never noticed it was there until I walked up and looked to see the name on the ticket. I love the broccoli and cheddar soup and it was a welcome light but filling lunch. read more

This is the first time I've used this location. I downloaded the app and ordered ahead for rapid pick up. When I arrived 10 mins later than the suggested pick up time on the app, my order wasn't ready. There was also another customer waiting for their rapid pick up order as well. The lady brought both orders out together and had to run over to the bakery side to get both mine and the other customers cookies. They were out of the kitchen sink cookie that I ordered, but the lady was nice enough to suggest me picking out two cookies to make up for it. I work in retail and understand days like this happen sometimes, so I will return and give them a second chance... probably soon because the food was great. read more

Manager ignored my husbands concern about disgusting bathroom. He said we are leaving due to not doing anything about it. She said they were short staffed. Should have been cleaned before they opened and this was 11:47 a.m. so if the bathroom looks like this imagine the kitchen and quality of their food. read more

Line out of the door, one person on the register, 3 people just staring at the delivery screen, AND they were out of bread. Honestly, they should have just closed today and started again tomorrow. Absolutely terrible experience. read more

Well where do I start!!!!! FFS, I've been using this chain since they opened 12yrs ago. Have had nothing but great service & great food, " a little over priced but always great quality" . Now this location is a different story all together!!!! I ordered the new duet combo, "grilled cheese & soup" the soup "chicken & wild rice was my choice" was runny like it had been watered down, the grilled cheese was more like chilled cheese sandwich... as the lady passed my food she said "that soup look runny to me !!!! I said yes it is, they did swap it out for chicken noodle. While sitting eating my now hot & soggy grilled cheese " I threw it into my soup" a nurse came in asking for the food she had pre ordered, of course there was nothing ready for her, she waited 10 mins & said " I have to go to work" so she left with nothing, they said they would deliver it .. bet she never gets it .... Now every customer who came in had something wrong with their order, every one who had the patience to wait for something to be done again was given it & a "I'm sorry from the staff" it was embarrassing to be honest. Place is out of control, seems to have a lack of management or a manager who has no clue how to run the place .. lots of staff were chatting behind the closed door " I could see them all from my table when the door was opened " playing on phones etc . I'm glad I don't have any money investment in this place ... as it got busier the more the chaos's became... no one wanted to do anything, Again everyone's food was either wrong or very very late getting to them .. more apologies to each dissatisfied punter.. it became fascinating to sit & watch the comedy show unfold the busier it got .. Now the most common answer to the customers ordering is "we don't have any of that left" should have said "we can't be bothered to make any more" One customer at the bakery counter said, " those bagels look burnt " the lady said "I guess they do " lol .... Do you still want one !!!!!! . Every single customer had a problem... Stay away unless your up for a faulty towers experience..... read more

I decided to order food curb- side pickup so that it would be ready as soon as I arrived considering I was on my way to work. My app had sent me a notification that my order was ready and it was not when I walked in. I was very understanding. I waited 10 more minutes then decided to say something. They were out of bananas for my smoothie and my bagel was also cold when they gave it to me, AND they gave me the wrong Creme cheese and I almost cried. The hazelnut one is the best one, and I got plain. Is this what my life has come to now? Am I just a plain Creme cheese in this hectic world? I would like to think differently but this just put my life into a whole new perspective. Do better Panera.... Do better... read more

This by far was the worst customer service that I've experienced. To start, the cashier was dancing while taking my order. She didn't acknowledge me upon taking my order so I had to assume that she was ready to proceed with my order. While waiting for the my food to be prepared, the staff were rapping to songs that had profanity that you could blatantly hear. Also one of the girls that was preparing food, had her finger in her mouth as she concentrated on another task that was not related to making food for customers standing in front of her (more likely her cellphone). The lady who I assume to be the manager on duty almost slipped and fell after another staff member had mopped the floor unbeknownst to the manager. The customer in front of me received a half sandwich when he paid for a whole sandwich. Clearly the staff at this location are not focused on providing great customer service. I will not return to this location. read more

This Panera is filthy dirty! They don't press any of the sandwiches any longer & they still call them paninis! I won't be back! read more

This place was awful! I typically don't write bad reviews but cannot help it in this case. We ordered delivery through the app for myself and co-workers. It took forever to come and even the delivery guy kept messaging and saying it's taking a long time. Once we finally got it we were missing half our items and the ones that were delivered weren't even made right. So we called up to Panera and they refunded our money but we said we still wanted our food. They told us we would have to come get it since they work delivery through an outside source. So 40 minutes later we picked up our second attempt. A co-worker went to get the meal. She said the man in front of her was at the counter complaining that their 3rd attempt to make his meal was still wrong. A bunch of what looked like high school graduates were working and nobody seemed to know what was going on. When we asked the guy giving us our order if it was correct he said "I think so?" They at least got this one close. Although the sandwich was complete wrong for what was ordered and the salad was missing ingredients, we all got to eat! We will not be back there. That's for sure! read more

Avocado peel in my sandwich? Really!!! And manager is not very helpful to solve the problem. None of the staffs apologize to me, and acting like this is a normal situation to them. In addition, I have to ask for the refund even their policy statement shows " give you a free treat for your trouble" read more

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This place is horrible. Drive the extra miles and go to the one on International Blvd. They have their stuff together. This is the second time we have gone to this location and found the manager screaming at her employees. I paid $19 for Soup for 4 and got a pint of soup! They swear that is the size you are supposed to get. The 4 baguettes that come with it are free and I had to ask for those and the black pepper croutons that I ordered extra of - those were not even in the Rapid Pick Up bag. They did not read Special Instructions on my turkey sandwich so that was also wrong! This place and their customer service is horrible! And no matter how many times I try to give them the benefit of the doubt, they are always bad! Plus my focaccia bread was hard as a rock! And the staff members do not care! No stars from me. read more

The slowest Panera I've ever been too. Came for two breakfast sandwiches, there were about ten customers in there and half already had their food and it still took them almost 20 minutes to make our food. There were soooo many workers back there making food so I'm not sure what took them so long. They also were out of the bread my sandwich came on and bacon.... Don't come here if you are looking to spend less than 45 minutes in here. read more

As I sit here in while my car is having an oil change across the street. I am shocked to say the least. I come here on numerous occasions. I am not sure exactly what happened, however being in the customer service industry- I know you should never talk loud to an employee or make it seem like a racial issue in front of clients. Take the employee aside or in an office to discuss an issue. Talk to each other as adults read more

So upsetting, their website said closes at 9. When we arrived at 7:30 (plenty of time to not make their workers agitated at a late arrival) we were told that they were closed and only had soups. SOUPS AT 7:30. An hour and a half before 9. Unbelievable. read more

I came here for lunch, and it was pretty overpriced for what you get. I ordered a whole chicken avocado sandwich for $10, and basically got a few slices of chicken, one slice of gouda cheese with avocado. It was pretty sad looking overall. It's been awhile since I've been to Panera, and I probably won't go back. read more

I'm very sad writing this because I've been a Panera bread fan for a long time. Today I payed 20 dollars for a meal and got a cinnamon roll. First of all, they made me heat up my own cinnamon roll which I brushed off. However, the next thing that happened caused me to never return to this Panera. There was a literal ROACH on my table. I moved tables and decided to stay bc I just payed 20 bucks and new the rude cashier would give me attitude. THEN I found a hair in my food...I have no words, read more