If I could give less than 1 star I would. The service at this location is very poor. We came in on a Saturday and it was pretty crowded but all the employees acted like they had an attitude and didn't want to come to work. read more

Overall a yummy place for lunch. I usually order to pick up and food is good, but half the time something I order is out of stock. I've also learned to double check the bag to make sure everything is there because it is common for something to be left out, or sometimes a replacement is placed in bag for something they are out of and they don't let you know. Today, sitting in dining room and they have the worst bluegrass nose-twanging music on high volume playing. Ugh. Now I remember why I do takeout. read more

Just ordered a chicken sandwich from here and literally had to take a sip of water with every bite. Beyond dry! Very little aioli sauce...And it was not warm at all I don't believe this is supposed to be a cold sandwich.. I ordered the sandwich with the Parmesan crisps inside. Not happy with my lunch at all. read more

I'm in Panera Bread at the Cedar Hill, TX location. I'm amazed how popular this place is. This location is filthy. There are areas you can see that never get cleaned. Cleanliness should be a priority, even if they need to hire someone full time just to keep the place clean. The busboy doesn't cut it. The food is fresh, but is never satisfying. I payed over $8 for a small bowl of pasta with a lump of chicken on top. I get way more food at a Chinese restaurant that's cheaper, more satisfying, with leftovers to boot. On top of that, Panera offers you a side of a whole apple -- not sliced, a stone cold piece of baguette -- not heated, or their version of bad potato chips. Not satisfying, nor customer friendly. I really don't know why this place is so popular, except for the fact that we live in a society of people who don't cook. read more

This has to be the worst Panera there is. I came on January 29th at 10:30. First I was told that it was only breakfast which I understand cashier said lunch would start when they switch the signs out at 11:30. Me and my fiancé went ahead and ordered breakfast since we didn't want to wait. Most of the things they had on their menu they where out off. Our daughter was hungry so we picked something quick. We ordered their soufflé, avocado egg white and spinach sandwich a tea and a strawberry banana smoothie. I understand that sometimes it gets busy we didn't get our order until, 11:35 not only was it cold and looked like it was put together in a rush my fiancée smoothie had chunks of ice. I will never come back again. read more

what a sad excuse for a avacdo blt, all i asked for was no tomato's and no mayo but yet i get no lettuce and BARELY any avocado smh the only thing they got right was my mac and cheese. i'm very disappointed with this visit. read more

Panera Bread - Sandwiches Near Me - Cedar Hill, Texas

Horrible wait times!! Just wanted a bowl of soup and had to wait at least 25 min. 1 person taking orders and a long line inside and outside. Ridiculous!!!! Not impressed, the young lady at the counter was nice though. read more

This location has to be losing money. If the owners want to know why, they just need to come observe order fulfillment. It is absolutely horrendous. All the staff seems to be in a trance and rudderless. The manager is no better as he aimlessly bounces around doing various jobs instead of coordinating and directing his staff. It's a train wreck. So much so that 2 toasted bagels took 40 minutes and that was with me finally sending the waitress into the kitchen to prepare them for me (as it's not hard to slice a bagel and toast it). If you're in the mood for Panera, do yourself a huge favor and choose a different location. On a positive note: The bagels tasted great after we finally got them. read more

3* is really for my Frozen Mocha and broccoli cheese soup. My wait for it was 25 minutes and I received the soup first. I had to ask for my mocha. Maybe they pass over it because it was very busy. I've never been to this location and maybe haven't been to "Bread" since they upgraded it in a whole. Pagers and you can speed up your order by placing it yourself at these screens off to the side. Fancy. I would however say that the make out of the place is off balance. Why? The waiting (takeout)and drink fountain areas are in the same area that they pick up the orders to deliver to tables. A lot of excuse me- passing through people while they either waiting on their to go order or getting drinks. If I had a tip: for the consumer be patient and stand to the side because they have to deliver the food to the dine in customers. Tip for the business: why give pagers if your taken the order to the customer? Do they tell you where they're sitting? Seem like you had to guess where people were sitting. (What if the customer drop off the pager and pick their food up) Why is the drink fountain in the back doubling the traffic in that area. A lot going on. But if it's not broke. read more

This used to be my favorite place to study. But I have to agree with other reviews, they need to rethink the management. I'm sitting here at the table making faces at another guest, because we can hear the staff cursing up a storm about their work schedule. PRO: the food is great, the variety of food is great, the ambiance is peaceful. This is a great place to meet a group of classmates or co-workers for lunch. I always meet sometime interesting while I'm here. read more

This place is awesome! I came with my family 20 minutes before close and we choose to dine in(yes we were those customers lol) the staff was awesome and courteous and the food was hot and fresh. It if 10 and there's ppl still dining in and the staff isn't in a hurry to rush us out which is amazing. Totally dig the atmosphere set by the employees here. read more

This location is always good to go and is definitely always busy. Like other Panera locations, the food is fresh, is always good, and the prices are okay (although kinda pricey for what you get in my opinion), but it is always consistent with great customer service. I wish I could say more, but it really is just a typical bistro chain with wifi. read more

This location has a serious issue with service. They must be severely understaffed. Or they just don't have enough payroll ?? Expect to wait FOREVER for your order! Inside the dining area or in the drive thru. Been sitting in drive through for 30 minutes now..really? That's ridiculous. Still have 2 cars in front me, no movement! I like Panera but not worth wasting my time! If you nothing to do today and don't mind hanging out in the drive thru then enjoy! However if you have errands, appointments or only have a 30 minutes lunch break than don't come here! read more

Before I begin, I'll let it be known my 5 star rating is to offset the 1-star rating of Ms. June - I would've actually rated it a 4. To say a place has "horrible customer service" because you forgot your own food, had it thrown away, and have the audacity to be angry about not getting free food because you also forgot your receipt is beyond me. Anyway... ---- The first time I went to Panera Bread was when I was visiting family in Minnesota. I had never heard of it before, but a cousin recommended the place and I was pleasantly surprised when I visited. When I heard that they were opening one in Cedar Hill, I was eager to try it once again, hoping it'd be similar to my experience in Minnesota. Panera Bread has the feel of a casual "hang out" cafe, with plenty of tables, chairs, booths, etc, to plop down on and relax. The staff is quick to bring you your order, and more importantly, you never feel rushed to eat or leave after you eat - browsing the Internet with their free Wi-Fi, reading, or working there after your meal seems perfectly natural. I would say the average meal at PB would run between $7-10. The sandwiches are pretty good, with a large assortment of meats, greens, and especially bread so you never have to get the same sandwich twice - I say that, but my favorite is the Frontega Chicken that I usually fall back on if I can't come to a decision. =] The soups are the real reason I come to PB - my personal favorite is Baked Potato, but the Clam Chowder, Cream of Chicken & Wild Rice, and Low-Fat Chicken Noodle Soup are all very tasty. All sandwiches also come with either a baguette or kettle-cooked chips. As far as drinks are concerned, they have your usual carbonated fare, a good selection of juices, and make espresso drinks as well if you're interested in a latte. All in all, it's a very nice spot to go if you're looking for some good soup to warm yourself up or a sandwich atypical of Subway or Quiznos and their ilk. read more

Wi-fi didn't work. We skipped over about 6 tables until we finally found one that was free of crumbs, spilled drinks, or leftover food, and even then the table itself was so wobbly my husband had to put his foot on a part of the base to keep our food steady. And the customer service was lackluster at best. The latte? Meh. I've had better at airports. While we were standing in line getting our order, the gentleman behind me was checking out the stack of cookies on the counter and muttered to himself, "This one's not completely cooked." In a word: stayawayasfaraspossible. By the way, this isn't at all a reflection on the Panera Bread chain as a whole. I've been to the Panera Bread in north Irving, north Arlington, and Plano, and all were uniformly pleasant experiences. Great service, good food, good coffee, and clean surroundings. This particular one, though, is more reminiscent of a stale diner in a town that's seen better days. Panera HQ really needs to get in here and make some changes if it wants to maintain its reputation for a quality cafe experience. read more

We don't eat out much because there are so few healthy choices out there, but Panera Bread is one of our favorite places to go. We love that they use antibiotic free, no hormone chicken, whole grains, and REAL food. My favorite sandwich is the Mediterranean Veggie!!! And the apple with your meal is a real treat. They'll even cut it if you ask. A nice bonus is to see calorie counts on menu. I see some of the other reviews had bad service... I've always received good service at the Ceder Hill location and even had an event catered where I was very impressed with the high level of service. The management was helpful, friendly, and helped us in a bind on such short notice. read more

Worst experience EVER from a Panera. Kitchen couldn't keep up with orders coming through the kiosks and the order line. Took 45 minutes to get cinnamon roll because it was ordered with a breakfast sandwich. So, via kiosk, no one working to get the pastries to kiosk order. If you order cinnamon roll with breakfast sandwhich at register, they would hand you the cinnamon roll when you pay. Kitchen got behind so customers started 'claiming' orders that were not theirs. So orders being closed out . When the cooked food arrived, it was barely warm from sitting in the window. HORRIBLE!! read more

I ordered an egg with ham on sourdough bread for breakfast this morning. It came with the sourdough bread cut in half & was so small it didn't cover the small egg which made it difficult to eat. We spent almost $20 & left hungry. Their coffee is good but I'll never go back for breakfast. Gloria read more

It was good like a year ago, but it got lazy. Smh gotta go to where the rich people live for a damn decent sandwich.

This normally my go-to location for Panera because I do love this place but today 11/25 around 2:50pm I had a mobile order that took more than 25 minutes to make (which the app tells me it should be 5 minutes), all I ordered was a small Mac and cheese and the bread that comes with it. I also got skipped twice meaning the people that ordered after me got their food first and to top it off I ended up with a very dry piece of bread! All the staff seems to be messing around I saw the same people come from the back just to get drinks. It was the worst experience I've had with Panera which makes me sad because I do love this place. Most likely will not visit this location again! read more

Coffee is way better than Starbucks. So is the food. This is a good place for me and my wife to set and talk or surf the web. Not the most romantic place but it is a lot of fun. One thing I like is that we can set at our table and order food from our tablets. Beats standing in line. read more

I love their their sandwiches, their soups, and salad. I also like getting an apple with my meal instead of bread (for my low carb days)! Their breakfast sandwiches, in my opinion, are just ok. It's not something I would go out of my way to get but I've only had their bagel sandwiches. It's always all squished together.... Another disappointment is their fruit smoothies and orange juice. The orange juice is from concentrate and their fruit smoothies are wayy too sweet and syrupy with little fruit. But I have to give this place 4 stars b/c I have spent 4-5 hours on multiple occasions studying here and the workers never make me feel like I should leave. Yayyy!!! read more

Horrible customer service. I managed to leave my two bagels and a small cream cheese because I ran to the restoom. I did remember to grab my sandwich on way out the door. ( Whew!) Called today to see if I could pick up my items, manger Neil, said no way. I also left the receipt, so I cant prove I was actually there. I did bring home the Take out customer number thingamig...... read more

My friends and I really enjoy having lunch/dinner at Panera Bread. I haven't been to a location that I didn't like! I love getting their half Frontego Chicken panini and cup mac n cheese. Their mac n cheese is THE BEST I've ever had in a cafe. It's soo cheesy, thick, and full of flavor. Tastes waay better than anything from a box. I also really like their chocolate croissants (love it even more if it was warm). Just the other day, I tried their baked potato soup for the first time. It was fine, but I'll probably stick to my panini + mac n cheese next time. read more

Rapid pickup is a joke. Ordered and arrived at the empty store only to find that they hadn't even started my order placed 15 minutes prior. They were not busy and just standing around laughing in the kitchen. Had to wait a total of 20 minutes for 8 sliced bagels. Ridiculous. There's nothing rapid about their pick up. Additionally, for the 4th time, rapid pick up order was incorrect even when the receipt was "checked." I don't know what's going on with their staff, but it's ridiculous how terrible they are at their jobs. Will not use this location again. read more

Not a great day at Panera and I will not return... I'll admit they were having issues because of power outages but when 3/4 people behind me in line were served I start to question if they forgot about me. I walked around to ask if they had my order and no one acknowledged me. Not good but then when someone walked out of the kitchen I asked... he asked the women who didn't acknowledge me and they said it would be a minute. Luckily it was but when I got my meal there was a random piece of meat on my plate (I ordered a vegetarian meal). Seemed like a passive aggressive move on the kitchens part but what do I know?!?! read more

Whatever you do...don't expect any kindness, smiling, holding doors open for customers (after employees come back inside from taking personal calls on company time) and FOR SURE don't politely ask if someone can clean a table. Don't expect the food to come out quickly. Don't expect it to be served in any sense of service or hospitality. Don't expect employees to clean up around the restaurant when there are no customers in line for 30 minutes. It's better if the trash just sits there, and they all flirt with each other or make awkward sounds with each other. But you know...the trash will clean itself up...or someone else will do it, right? *DO* expect to be stared at instead of responded to, expect every employee to be annoyed with every customer, expect that the employees are too busy to care about anyone. read more

This location is consistently filthy. My question to management is: with so many bad reviews about its cleanliness-why has nothing been done to correct this? I've been coming here for 2 years since moving to the area, because I love the food. But this is by far the most disgusting Panera Bread I've ever been to. read more

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I love Panera Bread but this location had rude staff and it was very disorderly. Most of the empty tables were dirty. There seemed like a shortage of staff. Bought some pastries to take home and they ended up being really stale. Will not eat at this location again. read more

Came here for sweets, heard they had plenty of options. I come in look around looking for them and ask is this all you have? Their like yes. Hardly anything to choose from, so i was already disappointed. So i ordered food, got a bbq sandwich and the lady asks do you want half or a full sandwich? I was confused as nobody has ever asked me if i want half of something. Turns out it was almost regular sized bread with some pork. I was like who gets half? Imagine if they don't cut the bread evenly? You will get less than half. And the prices are not good for just half. Then i ordered a vanilla ice coffee and they gave me a hot one so i had to wait till they made a cold one and it didn't have anything special in it it was just coffee with vanilla and i could only really taste coffee with milk on ice. Did not know this meal came with chips as i wasn't told about it, why didn't i get to choose what chips i get? Thats if their were even options in the first place of course. I wasn't satisfied here so i spent money elsewhere for my sweets. read more

Panera Bread - Sandwiches Near Me - Cedar Hill, Texas

This Panera has gotten something on my order wrong at least 7 out of 8 times... in just the past 10 days. See I work nationwide & when my coworker & I come to an area for 11-12 days, we like to have a chain restaurant we can depend on. We don't have time to get sick or even figure out what we would want off the menu. So Panera is one of our top picks usually... until now! See it didn't matter if my coworker or myself went to pick up the food OR if we went through the drive-thru or walked inside. Something was wrong! This morning I had enough, which is why I'm writing this. I went through the drive-thru & asked for two blueberry bagels, wild berry cream cheese, & one bacon, egg white, cheese sandwich on ciabatta bread. Guy sounded super high & didn't give me a total when I ordered or when I have him my card. Then they finally handed it to me & I glanced to make sure it was an egg white, because I don't trust them. Thinking this was a smaller order, so it's not too complicated. I rush back to work, & there was absolutely NO CREAM CHEESE! *slowly inhales & exhales reminding myself that I do yoga & should be calm...lol* Oh but there was knives in the bag, which is why I drove off... what am I going to do with these knives? Spread air on it. Enjoy a light airy taste of dryness? Called the number pressed 5 to speak to a manager. Lady answered & I explained what's been going on. She said oh let me get a manager. Why did I need to press 5 then? Guy answers the phone and also sounds hungover or high at first, then says oh wow let me go keep a better eye on them. ...ugh so wrote this review to warn anyone else who is just trying to enjoy their Panera order correctly during their busy day. & if they did this to you too... man I am sorry! I feel you! *raises dry bagel in a salute towards you* read more

Panera Bread - Sandwiches Near Me - Cedar Hill, Texas

I am in shock....I am writing a review cause I quit Panera about 2 years ago. I came to a conclusion that it was a total waste of my hard earned money. The prices are high and the food is yuck, no TLC and worse of all, the service!! Tonight Oct. 11, we got a coupon, and I agreed to go give them a try at a better price....well, let me tell you, the place had great service, clean and cool atmosphere, food was a great size and it had been given lots of TLc...WE were happy to eat and enjoy, besides the coffee was great too....I sure hope it stays like that...or I will quit for good. PS There was a young hispanic mgr. that moved fast and had a great smile and gave us a pleasantly surprised welcome!! read more

I love this place. We always have a great experience with the exception of tonight. Tonight the young lady who took our order was less than helpful. They brought the order out wrong and huffed a sigh at the request that it be corrected. They were apparently out of the baguette bread that comes with soups but no one bothered to make that known until the order was brought out with chips. The ladies who brought out the food had a terrible attitude and the dining room was a mess (and 8:30 should be beyond the dinner rush) I'm posting this and giving 4 because I love this place and want to see it maintained and to pursue continued excellence. read more

Waxahachie Panera Bread. Sorry but can't find the Waxahachie one on here. Went there and was very unsatisfied with the price and drive thru window service. The person took forever to greet me at the window, forever to run my card, and the pastries were not fresh. I used to take my little ones to Panera Bread in Cedar Hill and we loved the pastries and soups. I was very excited to hear about one coming to Waxahachie, but based on the somewhat watery soup and dry pastries I don't know if I would go back.:-( read more

Great selection of sandwiches, soups and salads. Smoothies are subpar but ok. Great for healthy choices read more

Panera Bread - Dining area - Sandwiches Near Me - Cedar Hill, Texas

It's definitely not the best Panera I've ever been to, but the food is usually decent. I stay away from the salads at the this one because the lettuce is usually shredded to the size of dimes and drowned in way too much dressing. The service is okay, but it always seems like there are more people standing around behind the counter than helping make or deliver the food. read more

First of all, kudos to Panera for posting calorie counts on all of their menu items. I'm always surprised at which items are packed with calories, and Panera has now taken the guesswork out of it. This store seems to have struggled with their management in the past, but I have to say today was a wonderful experience, especially since I came from a disastrous trip to the Best Buy (aka the customer is always wrong) across the street. Special requests? No problem. I ordered the wrong salad and when I realized they changed it out with a smile. I am hooked on their baguette that you get with most orders, and today it was right out of the oven - Yum! If you are in a hurry and need something healthy and fast, or you are looking for a place where you can access free wifi and carry on a conversation this is the place to go. read more

Very bad experience with Panera Bread on Pleasant Run in Cedar Hill, If I could give no star I would. Went inside to order a pizza on Saturday night, Dish washer named Michael was very unprofessional cussing out the young ladies that work in the front, Was told couldn't make pizza bc wasn't prep for it , way before closing time , and the one that made and prep for pizza was on a his phone in the back. After much aggravation, my daughter brought the pizza home, and before she could get it in the door, I smelled this nauseating smell, couldn't eat it after the smell and thinking about the aggravations we went through to get it. Decided to return it the next day because their was no manger on duty, returned it first thing on Sunday morning, manger on duty said there was nothing he could do about it and he was not going to give my money back, then he says what I can do is call the police. My son told him go and call them. The manger never offered to return my $$$ . Very ugly and indifferent. This is the Manger, just robbed me of my $$$. BEWARE EATING AT PANERA BREAD ON PLEASANT RUN IN CEDAR HILL. Who calls the police on a customer, that just want what I paid for. No No No stars!!!!!!!!! read more

This store doesn't even have salt or pepper! They have five different condiments and four kinds of sweetener but no pepper? The food was ok, but soup was not hot. The food was on the smallest portion side. Won't be back as the place itself was like a freezer. Not enjoyable experience. The servers were nice though. read more

The only Panera bread that I can't get a hold of a manager OR place an order online. Their owners must be proud. Glad I figured this out before placing a catering order for the next day. read more