The steak bites are good just wish they had a better sauce. Also mine were not as juicy as I've seen on social media. There was a wait as my food was prepared but it wasn't long. The turkey gobbler was ok they were stingy with the turkey. read more

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First time having Arby's in a couple years. Placed an online order tonight and picked up in the drive thru. Staff was super friendly and quick even though I showed up early. Got home, and the food was on point. Everything was fresh and hot. Great staff (at least at 8pm on 10/1/25), great food. Hands down will definitely return. Love seeing people enjoying their work! Keep it up, guys! read more

Out of Arby's sauce. Really??!!!!? How do you run out of Arby's sauce AT ARBY'S??? Order some. Go borrow some from another store. You could at least tell customers before they order, pay and receive food that it's not going to be what they are expecting. read more

Ordered 2 turkey ranch bacon sandwiche meals. The fries were good and hot. The sandwiches were missing the bacon and the Ranch Dressing tasted more like watered down mayo....did I mention the bacon was missing? The drinks tasted like carbonated water. It has been years since I have purchased anything from Arby's but this was the worse purchase I have made. I know that they knew what the order was because I ordered it as 2 turkey bacon ranch sandwiches and the young man told me it's number in the board. Did not go inside so I can not speak on the ambiance. It was too much trouble to go back. NOT Sure IF I Ever will go back . I suggest you go to Popeyes . Their food has always been as I ordered. If you decide to go to Arby's be sure to check your order before you drive off. read more

Double check your order Everytime. They have no idea how to read at this location. Quality of food is always awful. Slapped together and missing ingredients read more

Wendelyn is the best here. Quick & friendly service. She's so kind and help. Great at recommending too. Thanks Wendelyn. Hope you are not only verbally recognized but financially recognized as well! read more

Food was good as expected for and Arby's. Music is loud, blasting some local radio Rap station. Not a very corporate or inviting feel for a quick lunch, but I guess the employees like it. read more

Arby's - a drink in a paper cup on a table - Fast Food Near Me - Dallas, Texas

Just left Arby's. The fries were hard and cold. The roast beef sandwiches were sloppily made and they were also cold. The staff at the drive through were not friendly at all. Wd had to sit in the drive though for a while before they even took our order. Several cars behind us just backed up and left (guess we should have as well). I don't know what happened tonight but we will not be going back to this store. read more

I love the place I applied for a position and the managers are great the shift leader are great trainers

Cashier very rude, wanted chicken pecan salad sandwich, seems they are always out. Got a large lemonade no ice, the lemonade tasted awful, didn't drink it threw it out. read more

I haven't had any food here as of yet, but I did apply for a position, the managers are really professional and good people, the restaurant is clean and inviting and the staff seems to be a nice crew to be around. read more

We were there on 3/25/23 and Amari (I am probably spelling his name wrong) was great. He was courteous, knowledge and helpful. He is an asset to the company. He reminds me of the days when customer service and pride in yourself were the norm. He is young, but great at what he does. read more

I decided to check out the new Arby's fish sandwich tonight. It was 9:12 so I checked online to be sure the location on West Wheatland was open. Online said it was open until 10 PM. Drove there, arrived at 9:29 and got behind a woman in the drive-thru. We both waited and no one responded. She drove away and I pulled up. An automated voice said "Welcome," but no one else came on. I drove around the restaurant and it was clear it was empty. I was EXTREMELY annoyed that I had wasted a trip. Went to a nearby Schlotsky's and won't be returning to Arby's. read more

Rude cashier by the name of Maria .. I came in to place a order and my food wasn't done right and fries were wrong and she overcharged me by few dollars and her attitude is terrible and she is rude towards black people and polite towards Mexican customers ... will no be coming back and I will dispute the charge with my bank read more

It took me 24 years and a move to Texas to finally try Arby's for the first time, glad it was this one, fast food places can be awful experiences. Everything was really clean and the staff was friendly. I had their Angus Three cheese & Bacon sandwich and it was great! Once we ordered our food came out pretty quick and it was all correct :D read more

Arby's - #9 Angus Three Cheese and Bacon meal - Fast Food Near Me - Dallas, Texas

Love this place. The only place to get a great roast beef sandwich. This location is always clean and the staff is friendly enough. The only complaint I have is the fries are always over cooked. But I come for the sandwiches. read more

Arby's - Fast Food Near Me - Dallas, Texas

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Good place to grab a roast beef sandwich or turkey gyro. We used the drive-thru and it was quick. Service was friendly. Our food was hot and fresh. Thanks to these folks my opinion of Arby's is way better. We will return for more roast beef goodness. read more

Food is great and fresh but staff unprofessional. Had to wait 15 minutes fir someone to take order. Would of left but daughter wanted Arby's. The bad part is employees have back to customers they do not acknowledge you are there waiting If they work fir the drive thru that's ok but let other person know they have customers and person making food makes and throws food into tray. Please talk to staff about customer service. read more

Why are there not more Arby's? Fantastic remodel at this location. Love the wood and lighting, well done design. Food was amazing!!! Hot, fresh, made to order. The BBQ sliders are delicious. Can not get over how fresh everything was. Can not wait to dine here again. read more

I don't eat fast food as much as I used to but if there is one around, I try to choose Arby's. Their roast beef sandwich is really good. I don't really care about their fries one way or the other but their roast beef sandwich is really good. The folks at this location were really nice and it was clean and quick. read more

The first thing that happened during my 40 minute drive thru visit was that I had to repeat myself 4 times to the employee due to a faulty speaker box. I paid for my food and then was informed that they were out of roast beef. So because I had ordered 3 roast beef sandwiches I asked for 1 chicken and 2 turkey. After 5 minutes of waiting I was asked to park off the the side because the chicken had to cook. After 15 minutes I was ready to go in when the employee brought my child's meal and 3 out of 4 sandwiches and no fries. I had to go in and get my fries and ask about my chicken sandwich. I was offered no apologies or explication. Last week when visiting this same location I witnessed employees cursing in the dining room in front of customers and they called for Carlos instead of Carol and Carol was clearly on my ticket. The customer service and management at this location is poor at best. I will no longer be visiting this particular location in the future as every time I visit something ridiculous occurs with today being by far the worst experience. read more

Too bad the food is delicious because their staff is USELESS!!!! Went through the drive thru at 12:24 PM and it is now 1:40 PM and I am barley about to eat my food. Our drive thru host was Melissa. Long story short they didn't give us our complete order and while I know and understand things like that happen what pissed me off was the so called "customer service". Once we got home and realized we were missing my sandwich I called the restaurant and the girl Viviana that answered the phone was a complete disgrace to the restaurant not to mention RUDE and completely CLUELESS. First I had to repeat what sandwich was missing THREE TIMES before she could even begin to "help me" and all I got from her was a "well there's not much we can do about it" "you can come back IF you want" which I know is obviously all I can do about it, but they just need to be better about it. Not once at all did I get an I'm sorry, an apology of any sort which for starters usually fixes the problem to start with. read more

I eat here a lot on my lunch breaks and this location consistently has the best service I've every received at a fast food chain. The manager Steve is incredible! He gets to know his customers like you would expect to see in a small town not a huge metropolis. Not sure if he still works here but if you see him tell him Mike says hi and the baby is doing good. Haha! read more

Stay at home. Brown sugar bunt and cold bacon. Run!!!!!!!!! Imma cook at home. Brown sugar burnt. But I did catch a Pokemon. Should have gotten strips. read more

This place is real nice inside. The interior is pleasant. The cashier was sweet and the food is fresh. I order the Reuben and hubby had some kind of Italian sub. We sample each other food and I must say delicious. Both sandwiches got the flavor. YUM! We ordered onion rings and OMG they are huge freshly cooked hot and just as yummy. I am so glad this Arby still exist. I was heart broken with the one in Cedar Hill closing down. Waxhahachie no longer have their Arby's either and I am for one that love Arby sandwiches. I hope this place sticks around. I am definitely not disappointed with this place. I will be back. read more

I didn't get the corned beef sandwich but I will next time, I got the 2 for 5 mix & match deal, beef & cheddar and their classic with melted cheese and a warmed up cherry turnover read more

The food is always good, but the service is horrendous. The cashier will repeat the order to you but not ring it up right, then the manager wants to get an attitude, saying "that's not the way you ordered it. EXCUSE ME? I KNOW what I ordered. Your cashier just didn't listen. And YES you ARE going to take it or give me my money back. Seriously, what ever happened to customer service? read more

This store has been remodelled and looks great. The staff is great. Warm and friendly. All star at this location is shimequa. She is wonderful with the guests. Highly recommend coming to see her read more