Not busy an hour before closing. Soup was hot. French baguette was very fresh. Bbq chicken sandwich had ample chicken, but not much bbq sauce. Restaurant was relatively clean. Employees looked like they wanted to be a million other places and were not overly friendly. read more

Panera Bread - Bbq chicken and tomato soup value duet. - Sandwiches Near Me - Appleton, Wisconsin

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Wasn't impressed with the sandwich's we purchased o Spicy not much # 3 on the bread probably will NOT Go back there again read more

I guess I am not surprised that the rating is so low for Panera. I received a gift card and decided to try their salads. They have some great deals going on now. The one we took advantage of was spend $5 and get a free 1/2 salad or sandwich. The Italiano is a decent sandwich and we got the Southwest Chicken Salad. It is ok nothing to exciting. What confuses me is the ranch dressing you receive. It is 1/4 of the soufflé cup. I ordered the salad a 2nd time and mentioned this to a manager. It was like oh well. I get the salad again and dressing was 1/4. Once I use the gift card I won't be back. read more

Panera Bread - These were the 2 ranch dressings I got. This is how they came with this amount of dressing. What a joke. - Sandwiches Near Me - Appleton, Wisconsin

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first thing was the attitude from the female worker , my friend misunderstood that the you pick 2 doesn't come with a whole sandwich and was rude when asked about it. My friend then ordered an extra grilled cheese seperately and clicked "extra" for the cheese . They proceeded to serve her a grilled cheese with what looked like a whole block of cheese , she brought the sandwich back up and said "this is way to much cheese can this be remade" and they said "you ordered extra which is double which would be 16 slices of cheese" that is INSANE . When somebody orders extra they do not mean DOUBLE and there was no way to specify , not to mention the guy was laughing when he put it on the counter as if they did it on purpose. However i was impressed that they remade it after that but the cheese was not even fully melted. the service was just not good at all. *photos of grilled cheese -- one half being after we scraped a whole bowls worth of cheese off* read more

Panera Bread - Sandwiches Near Me - Appleton, Wisconsin

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I've been here 3 times and every time was a disaster. Horrible service. The employees treat you like you are putting them out. Was there this morning and waited 25 minutes for 1 breakfast sandwich. While I'm waiting I had plenty of time to look at surroundings, the place is totally filthy. Food used napkins and straws under all the booth tables. I will not be returning. read more

This morning I ordered a sandwich at Panera. I opened the wrapping of my sandwich and began to eat as I was on the go. Low and behold, I quickly found that there was a used eye liner pencil wrapped along with my sandwich. See picture below....Disgusting... read more

Panera Bread - The pencil - Sandwiches Near Me - Appleton, Wisconsin

I and my mom came here, they were friendly.!! I had broccoli cheese soup, water, my mom had soup with a sandwich and drink!! I recommend this place!! read more

I really want to love this place, but I'm disappointed. My $10 breakfast sandwich was mostly hard thick bread, a little bit of scrambled egg, a healthy slice of melted cheese, and 3 slimy uncooked small pieces of bacon. However, I think the service is good, and the place is clean. The muffins and donuts were hard and dry as well. Maybe the salads will be better. read more

Deserves 0 stars not only is the food insanely expensive but the employee that I came into counter with working in the drive through was HORRIBLE. She had a overall horrible facial expression the whole time. As you can see I stated no croutons on my salad but it clearly did not matter. Hence the fact that if a person says to not put something in there food there is clearly a reason whether they simply don't like it, are allergic, etc. I called to speak about my experience the person on the phone was not much help just said sorry about your experience. A coupon or something would be the least they could do! They are not allowed to mix the dressing into salads anymore apparently as well! what happened to customer satisfaction? Will never be wasting my time of day dealing with this kind of service!!! Do not go here if you are hoping to be satisfied!!!!!!!!! Additionally they no longer ask which sides you'd prefer instead they choose for you! read more

Panera Bread - Salad - Sandwiches Near Me - Appleton, Wisconsin

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I love ordering ahead on the app to pick up my breakfast here. Food & coffee is always hot, fresh, and correct as special ordered. Alycia is very perky and cheerful, a nice way to start the day. Perhaps the best part is cruising past all the people waiting on the drive thru at the other coffee chain right next door, grabbing my order, and driving back out past the drive thru line at SBUX that hasn't moved an inch. Shhhh, don't tell them the coffee is just as good, & food is even better at Panera! I appreciate that Panera cares for the less fortunate in our community and donates their day old (still delicious) leftovers to the local food pantry. read more

I am a Panera freak! I order from here at least once a week. The food is always hot and delicious. I've never had a problem with customer service. The app is so convenient. The manager is quite friendly, too. read more

Hello Beth, We've cancelled your order #409119522215423 with Panera Bread scheduled for Tuesday, July 19, 2022 at 4:15pm. The charge we've placed on your payment method for this order will be refunded shortly. View order details Canceled at 3:33, when I was on my way to pick up read more

Great location for letting us work with some breakfast & mochas to beat the nasty "wintery mix" traffic. We are fans of PNRA for breakfast (little personal quiches), lunch (pick 2 soup & salad or 1/2 sandwich) & even for dinner (pick 2 again!). Very nice staff, efficient. Plenty of parking when we were there, but we were there pretty much when it opened & left before rush hour. Great location! read more

Panera Bread - Sandwiches Near Me - Appleton, Wisconsin

First and foremost the rude ass manger Alysia got my order wrong and gave us an attitude after we drove 15 minutes out of the the way to receive the correct order we PAID FOR , how are you going to argue with me about wtf I asked for and tell me how I GOT MY OWN ORDER WRONG and not take your actions into accountability, the soups I received were wrong and I asked and paid for chips and a bread and she didn't even acknowledge that that to was WRONG, now if you don't know how to properly speak to customer don't work at a customer service job. If you want to be spoken to with respect ABSOLUTELY DO NOT GO TO THIS LOCATION. Trash. read more

Excellent food and customer service. This location is always busy. Their selection is always fresh and made-to-order. You can place your order online to have ready when you arrive or they also have tablets in the store to avoid the line. These ordering systems also allow you to personalize each item as well as save your favorites. You are able to add a bakery item to any meal for $0.99. Excellent bagels and cookies. Kids menu is also available with customizable sides. Location has a drive-thru. Depending on the time of day, the wait varies. Lunch time is very busy. read more

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Terrible value, you spend $10 for a sandwich and get a $5 one in return (and that's putting it nicely) it's one thing to have a single bad experience but multiple chained together? no way Panera is going on my blacklist and won't see business for me any time soon. read more

Nice place to be and a great breakfast ! Service is always friendly and fast. Food ist tasty ( chocolat pastry......) read more

Panera Bread - Nice Place to be ! Best breakfast in town ! - Sandwiches Near Me - Appleton, Wisconsin

I would eat lunch here every day if I could! I'm an avid fan of the Mediterranean Salad with Quinoa and tomato-soffrito blend! To make it more affordable, I order the pick 2: I eat the sandwich on day one with a smoothie, and save the salad and baguette for day 2. And I love knowing I'm putting good things in my body! read more

Horrible customer service. Too bad, The food is good if you can get past the rude employees and Manager.

When ordering take out they always forget our food. Once they forgot my brother drink so they delivered it. Another time they forgot a salad and two cookies and did nothing about it?? read more

When I walked in, I wasn't even greeted. I waited over an hour for my food and asked the staff where my food was and they ignored me. I waited at the counter and they wouldn't even yell out who's food was who, so I stepped up and would yell it out for the people around me. Everyone was frustrated and irritated. Would not recommend coming during busy time because the staff doesn't know what they are doing. Many staff members we're just standing around looking out windows or just staring into outer space. read more

I'm a big fan of Panera. Their food is delicious and GMO free. I typically don't have many problems with this Panera. However, I am giving it three stars because they always seem to forget something from my order. I also think Panera is over-priced. Overall, I really like Panera but this one seems to never get orders completely right. read more

As a senior citizen I am used to paying by cash and not being forced to use a credit or debit card. Without the cash option my continued patronage of Panera may not continue . The girl who took my order didn't listen and there was confusion about the order. My salad came without poppyseed dressing and I had to go back and ask for some. I gave the girl my rewards number and she skipped right over it. They weren't that busy and the service was still slow. read more

A couple belligerent staff members ruin the experience for everyone. And it doesn't help that Panera encourages and provides tee shirts which encourages staff to "be their best selves" with hard-left political messaging printed on the tees. I've mentioned it to managers and they - simply don't care. Panera also doesn't seem to understand that muzzles don't actually help people - and some staffers push the muzzles with religious zeal, to the chagrin of customers. It's quite tiresome and ludicrous. read more

Good food! It is a little pricey but everything is fresh! I highly recommend the chicken salad sandwich! read more

Panera Bread - Bread - Sandwiches Near Me - Appleton, Wisconsin

Ordered a broccoli cheddar soup with a grilled chicken sandwich. Soup was great and sandwich was also good. Nice and healthy eat-out for most people. read more

Panera Bread - Brocolli cheddar soup and panini sandwich for dinner - Sandwiches Near Me - Appleton, Wisconsin

Unbelievably rude and nasty personnel. No hours posted but door was open. We went in and an employee screamed that they weren't open. It was 8:30 in the morning. They said we had to go to the drive through and when giving back our change they threw it out the window where it landed in the snow. We used to go here a lot. Never again. read more

I normally love Panera bread, but today things just weren't right there. The drive-through workers were extremely rude to me and very short and seemed like they didn't even care about their own customers. When greeted at the sign. The man was very impatient with me. When greeted at the window, the woman did not say more than two words to me and was very distant distant. read more

Left half my order out of the bag. The dining room is closed and there was only 1 person in front of me in the drive thru so it's not like they were swamped. I've been calling to try and get a refund and they just let the phone ring and ring and ring. It's 3:45...in between their meal times. There were several people working when I was there so I'm not understanding how the order is wrong and no one is available to answer a phone. read more

I don't care if this isn't gourmet food and it's a chain: I like Panera. And the Appleton location is no different from any other Panera (and in a good way). The service is efficient and sometimes even really friendly. The wait for food is appropriate. As is standard for Panera, you order, you get your buzzer thing, you find a seat, you wait for the buzzer thing to vibrate, and you pick up your food from the counter. Even though we've eaten there when it was crowded, we have never not been able to find somewhere to sit. Every time I go here, I get the same thing. Why? Because I know what I like. The broccoli and cheddar soup is good, although certainly not the best I've had in the area (Atlanta Bread Co. has a better b&c soup). When I'm extra hungry, I love getting it in a bread bowl. Carb city! I usually can't finish the whole bowl, so I opt for an apple or piece of sourdough bread to dip into the soup. Delish. I'm also a fan of the mango smoothies here. They're only 230 calories, low fat, and refreshing. If you want to go with an even healthier option, I recommend the fat free superfruit smoothie with ginseng (more fiber, significantly less sugar, and significantly more protein than the other smoothies). I got a cookie here once and thought it tasted a little bit un-fresh (it was hard, not soft and chewy like a chocolate chip cookie should be). I have been to this Panera many times over the years I lived in Appleton and it served me well as a quick, very affordable place to eat that has food I know I like. read more

5 stars is for the Taste and service. The place was almost empty on a Saturday evening.Our 1st visit to Appleton Panera bread. This will be a place in our must revisit restaurants/cafes list. We went for 2 "Pick any 2" combo : a cup of soup or 1/2 a salad and 1/2 sandwich Being vegetarians we ordered these 1. Cream of Tomato soup and Mediterranean sandwich 2. Tomato mozzarella sandwich and ceaser salad We also signed up for the rewards card which came with a surprise - a free pastry!!! Verdict on the paid food first: 1. Cream of tomato soup - was indeed a relish to have 2. Mediterranean sandwich - with whole grain bread was so refreshing and crunchy but nothing special. 3. Tomato mozzarella sandwich - The STAR of our dinner. You cannot ask for anything better. I am a panini lover. So this was a panini, but just half the regular size. It was indeed too big and full for me, along with the salad. The roasted tomato, basil and the fresh mozzarella goat cheese that went in between the grilled bread was simply fantastic in taste. I would go in again for just this dish. 4. Ceaser salad - just a normal one. Wasn't great Now, coming to the Free goodies that we got. We have had few pastries back in Calif from Panera bread , but wasn't this addictive. We picked up "Blueberry scone" and "Chocolate wrap around" as freebies. Both were deliciously heavenly! It's a must buy. But for the price that each one is placed at, I think the taste is deserved. Will visit Panera bread very soon. The service was quick. read more

I only had Panera Bread one time before yesterday. So imagine my surprise when I found myself craving it for lunch. I decided to give in to that desire and made the stop. I ordered the steak and white cheddar sandwich (no horseradish sauce), chips, and Lemonade. I ordered through the drive thru, which was of course convenient and within a reasonable time I did not take into consideration the messiness of driving while eating however, and it dripped juice all over my shirt and pants. Luckily, they didn't skimp out on the napkins. But all in all, it was nearly perfect and killed my craving well. Side bar: I do wish they would look into getting strawberry lemonade. Because Strawberry Lemonade beats Lemonade every time. read more

My significant other stopped in before dropping him back at home and heading back to work. We both got sandwiches and soup. He ordered the turkey deli, but at the time they were out of tomatoes, and chicken and wild rice soup. I myself, got the steak and cheese sandwich with broccoli cheddar soup. We received our buzzer, and sat down to wait for our food to be placed at the next window. After waiting for 30 minutes, I noticed a board with a list of names of orders as they come in saying "ready", "prepping" and "received". My name wasn't on the list anywhere, so I got up and asked one of the workers. She said that they were very behind, and began handing out cookies to those waiting. I asked how much longer it would be, and she said if my name wasn't on the list, then it was likely going to be another 45 minutes to an hour. I went to the cashier to cancel my order, as I was on my lunch break and needed to get back to work. There were zero apologies made. The manager came out to give me my refund, without looking at me, or apologizing as well. I had suggested maybe turning off the online ordering to catch up, or at the very least telling people BEFORE they order the estimated wait time. Rather than making them wait 20-30 mins, and then finding out it will be another hour. read more

It's sad to leave such a low star rating, because I actually do enjoy Panera's food quite a bit, but there are two glaring issues that take away a lot of that enjoyment: 1) When I walk through the door, I have come to expect that they will be out of AT LEAST one item that I want. And by item, I mean menu item, an entire dish, not just an ingredient. The staff can't even tell you if they are completely out (no souffle in the building) or if they have simply run out and a short wait could have you what you want. I think that's unacceptable. 2) They just cannot get it together in the morning. No matter what time I go, there is a ten minute wait sitting in the drive thru or standing at the counter. Today there were two cars in the parking lot and one ahead of me in the drive through, and I waited twelve minutes for my food. That's a long time for a drive thru. Please, get the lead out, for everyone's sake. I think I'm going to be done with Panera, which means I need a new soup and sandwich spot in the Valley. Or they could build another Panera on the southside, and we can all then choose to go to the "good" Panera. The ball's in their court. read more

The food is tasty and the customer service is great. The problem is the prices. The portions were paltry. I paid $5 for a "half" sandwich that amounted to some turkey, bacon, avocado, and lettuce slapped between two slivers of bread. I also paid $3.49 for a "cup" of soup that came out to maybe 15 plastic spoonfuls. The value here is terrible and I won't be back. read more

Okay so they forgot literally half the order, and the portions were way smaller than other panera's. Never coming here again, waste of $20.

I thoroughly enjoy eating at Panera Bread. I love that all of the caloric information is listed directly on the menu. No need to check on line or stand off to the side looking at a pamphlet. The service has always been fast and friendly here, and very helpful. I have an intolerance to cilantro, and the staff is always more than willing to make sure I can get what I want without that ingredient. Everyone that I bring here has been very happy with their food and the experience. Yes, its a little spendy, so we dont come as often as we would if it were a little more affordable. read more

We have been a big fan of Panera since they opened. I know that things are extra crazy right now during this time. However, not taking the time to make sure the orders going out are correct should be unacceptable. We have made multiple delivery and curbside orders and each one has been missing one or multiple items. When you call them about it they are very uninterested in what you have to say and just brush you off. Telling someone they can drive all the way back to pick up the missing item is ridiculous. Having a group order and end up with someone having no meal is unacceptable. I understand that things happen but when it is a constant issue it should be fixed! I wish they would make the adjustments needed to have someone make sure every order going out the door is correct! read more

My pregnant wife dragged me out of bed to get her Panera soups. And only Panera soups. At 6:30 in the morning. I tried explaining they don't usually sell soups until 10am, but this did not assuage her. So out the door and to Panera. I explained my situation and register man called over manager and she asked what soups. She then expedited the process and I got my soups in no time. Which was amazing because my wife knows where the keys to the gun safe are and was loaded for bear. read more

This was bad. The chicken noodle soup is mediocre at best, and feels like I could have bought this from a store for 98 cents. Not an outrageous 5 dollars. Also the Caesar Salad was subpar and tasted like store brand beef. The floors were unnecessarily hard as well, cracked my phone. The lemonade could be sweeter as well, and has a horrid aftertaste, reminded me of Vietnam. They also laughed at me when I asked NICELY for chocolate milk. There also was a brawl in the kitchen, where we heard them drop the mediocre chicken noodle and mucho swearing! Did not pay for dinner and a show. But the pastry's were good. So there that. Not worth the immense hype. read more