I entered Panera for a late lunch at 1:45 PM. I approached the self order tablets to place my order. I ordered the Fiji Apple Chicken Salad. I also ordered a cup of the French onion soup. I did not order a beverage as I just wanted their filtered water from the beverage dispenser. I tapped my credit card to process my receipt after entering a tip. I took my receipt and credit card and made my way back to the tables. I glanced around as I walked through the dining area and noticed how clean and organized the dining area was, with no dirty dishes or debris on the vacant tables. There were only two other occupied tables. I then made my way back to the beverage center and filled a water glass with ice and filtered water. I then returned to my table. Six minutes later a pleasant young man came to my table a nd delivered my food, asking me to enjoy my lunch before he departed. My soup was hot and delicious, being perfectly seasoned. I decided to eat all of the soup while it was hot before I turned to my salad. The salad was well proportioned and had good attention to detail in its composition. The romaine was crisp and fresh. The Fuji apple pieces were cold, tart and flavorful. The onions were a tad bitter, however the sweet Apple dressing was a good touch to counter balance to the onions, Partially through the salad, the young man came by and dropped off a second napkin, and inquired if I was enjoying my meal. I replied that I was and thanked him for his service. Overall, it was a very pleasant dining experience for a casual lunch. I try to eat there about once a month, read more

I'm not quite sure how the reviews are so low. I have eaten at this location for years and have never had even one complaint. The service is always quick and kind. This particular location is always clean and wonderful to eat in. I usually order a Take Two with the Fuji Salad and some sandwich. The Fuji Apple salad is one of my favorites. I love the blue cheese, crunchy Apple chips, romaine, sweet apple dressing, and moist chicken. Last time I ordered the Chicken Rancher. My son love their Creamy Tomato Soup. It's warm and delicious. Recently, I ordered the Autumn Squash soup. It's my new favorite! Cheers! read more

This location on Holly Ave is my favorite Panera location. They are efficient and get orders out in a timely fashion. Employees are nice. The food is good, too. They make the best chicken noodle soup here. It has substance compared to other locations And the restaurant is clean and roomy. read more

Stopped here for a quick bite. The place was clean, the staff were friendly and the food came out quick and hot! What more can you ask. It's tucked in a corner of a plaza so you do see the hustle bustle of the city. Will definitely stop again read more

I forgot how delicious Panera is! There really isn't any customer service to speak of - but the food is good and they get you in and OUT

The perfect lunch stop on a road trip. We ordered from a kiosk and food for all three of us was ready in 5 minutes. The only hiccup was that our two salads didn't have dressing included, but that was easily remedied. Everything was fresh and tasty. read more

Panera Bread - macaroni and cheese, plus chips - Salad Near Me - Albuquerque, New Mexico

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This is a descent Panera bread location. Staff is always so friendly and helpful. Service is prompt and speedy. Bakery has various selections. Seating is limited on busy hours. Overall it is clean the facility and staff are constantly cleaning. You definitely see a bunch of office people, students and interviews being conducted here. It's seems to be a to go place for a lot of business people. Many options for dairy free products. read more

Kiddo and a family friend and I met up here for lunch. The place was clean and quiet. Will probably return here to write during NaNoWriMo! The food was mostly good. Our grilled cheese sandwiches were not cooked all the way though so the cheese was only half melted. Not great, but edible. The person who took our order was friendly and knowledgeable -- they have kiosks where you can place your orders, but I prefer face to face interactions. No unisex bathrooms. read more

If you haven't signed up for the Sip Club, what in the world are you waiting for? It has paid for itself ten times over! Being able to get a refill every few hours, is super helpful for those of us who travel. This location is in a very convenient location with ample parking. Love the patio they have outside as well. Every employee we interacted with were pleasant and helpful. Can't speak to food quality as we didn't eat here, but all soda, coffee, tea and flavored drinks were in stock. The entire store and bathrooms were also very clean! read more

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Good place to go if you want overpriced food you can get in a nursing home. They do have good cookies though.

Worked poll location on Holly near Panera for our most recent election and ate here 4 times. This review focuses on the swill they call French Onion soup. Broth tastes like a watery Campbell's soup. Instead melting cheese on top they threw about 10 shreds of unmelted cheese on top and there were no croutons (traditional in French Onion soup). Would seriously love to know how this soup ended up on the menu. read more

A good casual spot for lunch. I think they are a little overpriced but they do pride themselves on using quality ingredients all the time. Which I think gives them valid reason to be on the pricier side... If you are a salad, sandwich, and soup person then you should stop in to Panera Bread. They are also known for their pastries as well.Hence the name. This specific location has a little fire place inside with some couch style chairs. Chill little spot.. read more

Panera Bread - Tea Bar - Salad Near Me - Albuquerque, New Mexico

Delicious flavor options and if you can't decide get the pick 2! Did you know you can order via mobile phone right from your table? Cool huh read more

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Really disappointed in our last order from this location. Typically the service and prep is terrific. Ordered 2 salads, one with side of apple and the other with bread. No bread in our bag. My wife's salad had a hair in it. I ordered the Fuji Apple salad and didn't realize the onions would be cut so long. It's a salad, not a burger. read more

I placed an order to go on my Panera app and I wasn't able to go pick it up right away and was stressing!! Duane the manager at this location was so awesome! When I finally was able to come in and get it, he immediately helped me out! My daughter loves the kids meal! Thank you so much! read more

Came in the other day, just a normal drive by for their tuna fish sandwich, which I love. This visit however, was worth mentioning. I got in line, and there both registers were occupied by...how should I put this?...two very slow ordering folks. Not a big deal, they were just out enjoying there day...not in any hurry and so, I just stood there and waited. The day manager, I assume, noticed my wait time and when it came time to take my order, he didn't charge me. This was TOTALLY unnecessary...I really didn't wait that long. I even tried arguing with him, politely, to not charge me...but he insisted and before I could whip out my card, he already crumbled up the receipt and moved me along the pick up area! Amazing. It just isn't every day you see someone go out of their way to provide customer service like this. I would still argue I didn't need to be given my sandwich for free...but I really appreciated it. Thank you Panera Bread! On a side note: I've loved there Tuna on Sourdough for over 15 years! Simple, tasty and consistent!! read more

This place is trash!! I ordered the vegan quinoa bowl, and what I got was broth with a few table spoons of quinoa. I asked if this is how its supposed to be? It looks nothing like the photo. The dude working their said absolutely. Smh This place needs to have better quality control. read more

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Check your in cafe order carefully. I ordered "in cafe" and was given the take out order. I discovered I was given the wrong order when I got home. I paid $37.58 for my order and was given an order totaling $22.50. Called the manager to request a refund for the difference. She offered to provide me with a free pastry which did not make sense to me. She said I would have to come in to the same Panera and I would be given a "free" sandwich (per store policy). Told her I live 2 hours from that Panera and was only in that area for business that day. Long story short, I am now out $15.08 - a $15.08 gain for Panera! I am trying their corporate office now... read more

I ordered Panera Delivery which consisted of a large Fuji apple salad with extra chicken and dressing. I did receive my order on time, but didnt get extra dressing as requested and paid for. The salad was wilted and brown and the chicken(which I also paid extra for) was pink so I assumed raw. Oh and there were only two FUJI APPLE chips in it and no actual apples. I picked a small portion of lettuce out that I could eat and tried not to eat the chicken. This was frustrating because I had a long day and was really hungry. Either way this order was very unsatisfying. Also, at about midnight got really sick. I attribute this to the food because I never vomit or have stomach issues. I wont be using panera delivery again. read more

Panera Bread - Brown wilted lettuce and some chicken - Salad Near Me - Albuquerque, New Mexico

Food was ok. Missing a few things. Not the best , not the worst. You will however , hear the the entire staff argue and yell over every customer in the restaurant.... Enjoy your quiet lunch! read more

I tried ordering a drink and their card machine wasn't working so they tried multiple times but it kept reading card error, the cashier was just staring at me not saying a word so i just had to leave empty handed because their card reader wasn't working. read more

This Panera bread is interesting... first of all management is always having their meetings in the front of the store (meetings interviews you name it) and it's a tad annoying especially when the service is crappy. I was waiting in line and Kourtnie was hanging around the front, just walking back and forth looking at me and not say anything but she looked confused if she should be doing something. She then walked to the register and said "I can help you right here" and that was the only thing she said to me, I stood there looking at the menu there was not a hello, a smile, a how are you, nothing. I ordered the Turkey Avocado BLT and it was so sloppy. The bacon was really hard and chewy, my pickle was old and they put into end of the tomato in my sandwich. There are usually a ton of people working in the kitchen and it always seems a bit disorganized, like there is not a very good flow. Good luck getting your food in a reasonable amount of time during the lunch rush. I've waited over 25 min for my food. Managers are all over there place today and tables are dirty. Because my food did not taste fresh today I question their quality control and freshness routines. As I'm writing this review their was a man working there who went and adjusted the trash under the coffee creamer area then proceeded to go back to the kitchen and did not wash his hands. Yeah I'm not coming back here. Gross. read more

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Tired of no service. I meet regularly at this location. Kiosks ready but never a human at the entrance. Today, I ordered a simple iced coffee and wiped off my own table for the group. Only 2 other customers in the building waited a LONG time for their drink to go. I kiosk ordered and had to go ask about my drink which had apparently been given to someone else. I had to figure this out from the arguments and hysteria of the employees rather than a simple explanation. Waited some more while an off duty employee (Afr. Amer with dreadlocks) distracted his on duty friends even more than they distracted each other and eventually proceeded to make out with his girlfriend at the pickup window. Eventually they took the show out to the front entrance for a good half-hour to welcome customers. I know the restaurant industry is changing but it seems this location and its morning employees on April 16, 2023 have done away with customer service and professional behavior altogether. I'm grateful to the kiosk for taking my order and my money while still suggesting a tip. Uh no! Oh... and the drink was not what I ordered. I just gave up. Sigh. read more

Great bagel but wish you had hummus or at least told me you didn't when I ordered.. I would have ordered something else than a bagel and extra hummus only to learn there wasn't any when the bagel and cream cheese was delivered read more

I ordered food online for curbside pickup. I put in the comments that I wanted the free military coffee. I got my food and told the employee that I would like the free military coffee. He asked me which coffee I would like, went back inside, and then came right out and said they don't offer it anymore. He said the manager wouldn't allow it. I have never had a problem before getting a free coffee. I won't be coming back to this location. Beware, if you are a veteran don't come to this location. read more

It's Friday night...7:35 pm. The pastry case is empty. Two customers in the entire restaurant. Employee is vacu in the back. One employee passes us and does not greet us when we finally started the conversation. Very sad. At least the pastry we did get and the coffee was still good. read more

This location is A-OK in my book. My husband on the other hand rolls his eyes to this place -- referring to it as overrated. Ha ha. Therefore, if and when I do get to dine here, it is not with him. Luckily one of my children enjoys this place just as much as I do, and so Panera Bread has at least one young loyal customer. This is known because my child chooses to eat here at any chance she can get. My child loves to order the mediterranean sandwich with macaroni and cheese. I will default to any of the soups in a bread bowl if I haven't decided on one of the other many healthy choices. I really do like their mediterranean sandwich. When we order meals, they come with a choice of bread, chips, or an apple. In the past a cookie as given as a side as well. They really need to bring that in as a fourth side option to boost up their stars to four. read more

Panera Bread - broccoli and cheese soup in a bread bowl - Salad Near Me - Albuquerque, New Mexico

Oh Panera, how we love you! Your chewy, fresh cookies Your mac n cheese that we dream of Your bagels YOUR SANDWICHES Your everything We love you read more

Panera Bread - That is the look I got when I asked for a second bite - Salad Near Me - Albuquerque, New Mexico

This location has excellent customer service. The space is smaller on the inside but I've never been when it was too busy, even during lunch rush. Everyone is laid back and easy-going here, it's a good place for kids. I really like Panera because of how they treat their food-- no gmos, no unnatural preservatives, being transparent with the nutritional value of the food. The food is healhy but good. I mean, I prefer to eat at a local restaurant and support them, but if I'm in a pinch and my son is sick or I'm sick, their soup will most definitely do ;) read more

Always super speedy and definitely great food I always love coming here never had any issues with this place in terms of food or service. read more

Panera Bread - Salad Near Me - Albuquerque, New Mexico

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Had lunch here today and it certainly hit the spot! Ordered the pick two combo option, and got the half Sierra turkey sandwich with a Greek salad. The bread that the sandwich was served on, (Asiago Cheese Focaccia) was to die for! Tasted really fresh and soft--just hate when you bite in to a sandwich and it hurts the roof of your mouth because the bread is too hard. Service was good, but if you are in a hurry, you may want to pass. It took about 15 min to get our food, but it was definitely worth the wait. They have several great options on the menu and the ingredients are fresh and even include vegetarian options. Love that THEY bring the food to YOU... no standing in line or having to walk up and grab your own plate. Also, who doesn't love a place that gives a free cookie with every meal?! The ooey gooey chocolate chip deliciousness was the perfect sweet treat to end my meal with..Yum! If you're looking for a fairly quick, healthy fresh, sit down meal.. Paradise Cafe/Panera Bread is a great choice. read more

Panera Bread - Pick two!! - Salad Near Me - Albuquerque, New Mexico

Margarita is an amazing server! Made the meal wonderful! Found the last bread bowl!! I eat and order here all the time!!

rotten olive found in my salad which wasn't fresh at all it looked like it was made 2 days ago dressing was good the Greek kind. love Panera just disappointed in my visit today read more

I recently ordered a delivery from Panera. I ordered online, and I was greatly impressed. I could customize each item, except can't change out flatbread, and got to make my sandwich to my preference. I then was able to get my meal in time for my lunch break. If you order ahead, you can schedule the approximate delivery time. Since this is a new process, the drivers are still learning the areas for delivery. I was given a window of about 5 to 7 minutes for my food to arrive, and at the 7 minute mark, there was the delivery driver. Another neat feature, you can sign up for text alerts for when your food in on the way. They also email you to let you know when your order is out for delivery. The food was warm, I had the tomato soup, yum! My sandwich was just how I wanted it. Definite on my order rotation for work lunches. read more

First time at Panera. Good parking area, large, well lit, easy access from Holly Ave. and San Pedro Dr. Lots of different seating styles...something for almost any taste. Some with sunny window views, others sort of quiet and secluded. Some outdoor seating and it was in use on this last weekend in December. The place is clean and neat...no issues at all. Waiting area is about zero if you need to meet someone before starting your order. Counter order from wall mounted menus. Pretty straightforward menu with enough choices to suit most tastes I would guess...soups, salads, sandwiches and combinations. Medium and large serving sizes offered. Ordering is easy and leaves you with an electronic pager and a drink container to fill on your own. We were there at the end of the lunch hour and there was still a crowd but finding a table for three was no problem. Less than five minutes after ordering, our food was brought to us by a server. The two item choices were in bowls and/or on platters. The two item selection includes a side...Chips or apple or one other item. My soup and tortellini and chips were good. Soup was edibly hot, same with the tortellini. Chips were above average. My wife had soup and a half sandwich with an apple. Sis had soup, sandwich and chips. We were all drinking water...our preference. Everyone was satisfied with their food. Good presentation, correct temperature, reasonable quantity. No plastic utensils or styrofoam bowls and plates, all ceramic and stainless with plastic drink cups. Service was adequate and polite. Servers were neatly dressed and personable. Contact time is limited...it's busy in there. Within a few minutes of us finishing our food, our empty plates and bowls were spirited away for the dishwasher. There was no rush but it was clearly time to leave. My only complaint and it's very minor...no WIFI...local cell phone service was not absent but signal strength was only one marker. Overall, it was good...food, service, atmosphere, staff, parking, all good. I will go back. My sis introduced it to us. My wife liked it. I didn't check the restrooms for cleanliness but I'll bet they're good given overall maintenance levels. read more

The food is good, and I've enjoyed other locations, but the service here today was terrible. One cashier that was new (doing the best she could, but had no help). Rest of the staff kept busy in the back and occasionally popped their heads out to view the line of customers waiting to be helped. Our order of two breakfast sandwiches and a bagel took just under 15 minutes to get to our table. While I would recommend Panera, I would advise steering clear of this location. read more

We had a great meal here EXCEPT for Panera putting caffeine into their lemonades. Our grandson had what we thought was a benign, normal strawberry lemonade only to find out later it was "charged" (as Panera calls it) with caffeine. No warnings that we could see on the cooler of lemonade and we only found out when we got home and our grandson went through the roof. Bad, bad business decision. read more

I love Panera! I go here a lot and the staff is always so nice and welcoming. I had an issue once with my order getting messed up and they took care of it quickly and compensated me for the problem. Great for breakfast, lunch or dinner. And, of course, their bakery items are delicious! read more

The food is good when it's served properly. Turn over of staff is rapid which tells you something about management and the company.

I had been to Panera Bread many times many years ago in Virginia. This was my first time back in over 15 years and my, how they've changed! It's run more like a restaurant now. Cashier was friendly and helpful. There is a variety of seats with many booths, which I like. The store was clean and well organized. I ordered broccoli cheese soup and a salad and both were very good and arrived in a timely manner. Employees and cleaning folk were orbiting the tables frequently. My only complaints are I wish the soup portions were a bit bigger for the price with more actual broccoli chunks. The salad was fine. The employees in the prep area might want to take their conversations to a side area or maybe lower their voices because I could hear them clearly through the booths--just a suggestion. Luckily they weren't talking mess about customers or anything vulgar. All in all, a nice experience and I hope to visit again and see what else is new there. read more