I have to copy Stephanie B's review below. It's worth reading again. It needs to be posted again for the sake of those unknowing customers who think they're getting something good out of this.
I don't know Stephanie B but what she said is dead on. I couldn't agree more. I think this place is overrated....and the bread is very hard to sink your teeth into.
I ordered 3 sandwiches - the regular tomato/mozzarella/basil, the proscuitto/cheese and the tuna. Out of all 3, all priced at $8 each, the tomato/mozzarella/basil was the best. But for you, reader, don't even waste your $8. Just go to another place for good eats.
Thank goodness I brought my own water in a stainless steel waterbottle.
Stephanie B's review:
"The look and taste of organic food without any of the philosophy behind it....and the bread is very difficult to sink your teeth into.
I know...I know...I just berated your favorite sandwich shop. But really, this is your favorite place because either (1) your options are so limited in the area or (2) you require a feeling of prestige to eat.
It's good to be organic. The ingredients taste delicious. I don't even mind paying $10 for a vegetarian sandwich that tastes good (albeit difficult to eat) and a water for lunch. But what bothers me is the mixed message that's more like false advertizing.
First there is no place to sit inside at all. So chances are, you're getting this meal to-go (with all the packaging that entails). There's outdoor seating that is shared with Cafe Lux (fair trade cafe that's awesome but similarly expensive). Seating is not available at typical eating times and lines may be long.
Second, you cannot order a beverage from the US, Mexico or anywhere that it might arrive in even a remotely sustainable way. All their drinks are from Italy. There's no option for fountain drinks or even local bottled water. If you ask for a drink that hasn't traveled 5,000 miles to be here, they point you to a water cooler in the cafe next door.
Third, the service sucks. There are plenty of people working there, almost tripping over each other politely trying to not infringe of anyone's space by trying to use the cash register.
Fourth, The decoration is designed to make you feel like it's sustainable from recycled organic materials. They even offer an organic tote bag for sale ($10). This is their attempt to offer a solution for all the waste created by the perpetual to-go-ness. It's almost like they're laughing at you calling you an "idiot". We can call this 'the bleeding heart tax'. If you forgot your recycled to-go bag at home, they can give you another one for the price of two meals.
Fifth and finally, the bread is hard to eat. So you can't take a bite of your sandwich without it falling apart a bit. There are no silverware to save you from the embarrassment of using your hands. The wrapping is brown paper with very thick wax paper lining, so you can't use it to wrap around your sandwich to keep it together while you're trying to tear pieces of the bread off with your teeth.
But they give you a sweet with every order....and if you decide to come back with your empty glass bottle from Italy, they will recycle it for you. --And if you start coming here regularly you will look very hip when the people who work there remember your name, order and the fact that you do not require a boutique to-go bag.
I'd eat from there again, if you pick up the order and return the empty Italian bottles for me." read more