Zales Ka Makana Ali'i has the BEST customer service. Ashley…read moreyou are fabulous! She is very knowledgeable, sweet and such a gem! Definitely will help guide you in choosing your perfect piece! Cyre, Nicole, and the guy there too were absolutely so helpful and great to us as well! (I'm sorry I didn't get your name, but your bright personality and that 80's song you sang brought us back to those days although we're not from that era lol) Everyone here is great to work with, you will not be disappointed! I cannot thank you enough! Our order arrived a lot faster than anticipated. So so happy! I will definitely recommend this Zales to family and friends. Thank you Zales Ka Makana Ali'i, you guys are outstanding!

Ash, this review is long overdue. I couldn't have been more happier with my watch finding journey…read moreif it wasn't for Ash. One she helped me find a great deal on a watch that I found on the Internet. It wasn't available at the store, but she was able to bring it into the store at a good price. really appreciated her awesome stellar customer service. Looking forward to bringing my wife back here so she can get all her jewelry cleaned because in addition, she helped me take home a surprise 10 year anniversary wedding ring.

Oh. My. GOSH. What started as a casual Thursday walk-in at Kay Jewelers to "just fill our right…read morehands" (ring finger) turned into a full-on shopping spree! Thanks to Keiko's patient, warm, and down-to-earth service, my wife and I browsed the whole store trying on everything her heart desired. Gold chains, rings, earrings - you name it. Meanwhile, I came in with my online pick ready to go (I like to be prepared lol). What began as a "simple" spontaneous idea turned into a 4-carat STUNNING engagement ring replacement. Haha THANKS BABE!! Celebrating 5 years married at Kay Jewelers wasn't exactly on my original wishlist (we usually do dinner), but I'm SO glad I locked eyes with this GORGEOUS piece!! **insert crying emoji** - and HELLO! It was 40% off!!!! Even better! Shopping with Keiko made the entire experience fun and comfortable. She matched our humor, wasn't uptight, wasn't pushy - just genuinely helpful and real. Exactly the kind of person you want assisting you during a special purchase. We walked out buying three pieces: - A new engagement ring - An anniversary ring - A men's studded ring ALL. SO. GORGEOUS! Resizing was needed for all pieces, and everything is expected to return within 2 weeks. So awesome. We also added Kay's lifetime protection/guarantee, which means our stones are covered (chips, breaks, replacements, issues with setting), as well as lifetime resizing on the bands. We're required to bring them in every 6 months for inspection and cleaning, and Keiko said I can even bring my other pieces for cleaning even tho we didn't purchase them there. Cool! Note: this added coverage isn't the same as full loss/theft insurance, but for what we need it's a great value, plus we also have our Homeowners policy. Another positive was the magnified photos of the diamonds & serial numbers. All rings also came with the certificate of authenticity - digital copies have been emailed for safe keeping, along with the physical cards. Loved this! Big, BIG thanks to Keiko and the Kay Jewelers team at Ka Makana Ali'i. You turned our spontaneous stop into a truly memorable celebration for our 5-year anniversary. Beautiful pieces, smooth service, and a whole lotta laughs... we couldn't have asked for more. Highly recommend this location, and DEFINITELY recommend Keiko! She's the best!! Happy Holidays!

Walked around to kill some time a few weeks ago. Worker was very judgmental about how people looks…read morewhen they come in and browse. Worker looked to the door while I walked in. I walked in, wearing my leggings and Tshirt. (Was waiting around to watch a movie and it's best that I'm comfy ). No "Hi!" No nothing. Waited to flag a worker just to get a price on something. (5min of standing there) Seen a customer walk in, dressed all fancy - everyone says hi! RUDE! I gave it two stars because prices/specials are decent.

I was browsing around Pearlridge when I found myself drawn to the display cases at Royal Hawaiian…read moreHeritage Jewelry. I was greeted by this kind gentleman, I wish I got his name. Very nice man with a nice haircut and sense of humor! I was interested in getting a necklace with my initial on it and they had a lot of options, with different chain styles, sizes both mm and length. I decided to do the 20in. box chain as it's dainty and very pretty. Thank you for the awesome experience and it didn't break the bank so thank goodness lol. He walked me through the customization process if I also wanted to do a custom ring in the future and also wrote down the ring size I looked at and other size chain I was considering so I have something to refer to. They also do free cleanings on the jewelry purchased from them! Mahalo RHHJ! Will be returning soon!

I'm super disappointed in this store. We saved for years to buy a beautiful Hawaiian heirloom…read morebracelet on Maui from Royal Hawaiian Heritage jewelers. I took it in about two months ago for an appraisal and they sent it downtown and then they called me to come pick it up, but there was no appraisal, so I went back and let them know. They told me that they would figure it out and let me know why the appraisal didn't come back, but no one ever got back to me so then I called and reminded them and now it's months later and still, nobody got back to me, I'm super disappointed because that's not the way you treat a good customer. It's not the only piece that I have bought from them. I don't think I'll be spending my money at that store anymore.

Awesome service for in-store pickup! The AYC rep was friendly and kept me informed while I waited…read more The ladies at the MAC makeup counter were also quick to assist - everyone was helpful and welcoming. Very pleased with my visit today! As for value: I scored two MAC eyeshadows for $34 thanks to their 15% off sale, plus they found a $10 coupon on my account (I had no idea it was there cuz I'm not a shopper lol!). I walked in expecting to spend around $50 and ended up paying much less. Yay! :)

Great location! Easy access. Not crowded. Cashiers are friendly. A huge selection of clothes,…read moreshoes, make-up, jewelry, perfume, glasses, and house goods for all. I like that they keep the store clean and always have a section in the home goods for sale items. They increased the limits to earn points but it's all good. I still really really like this Macy's. I don't go to any other Macy's but this location.

Wonderful impressive shopping experience plus it is senior discount day. Yay! Good deal on what I…read morepurchased. Every single employee I encountered said Good Morning. A few even said personal niceties which made me very happy. Came straight from my 5 minute dental appointment to pick up new 4 set retainers. Drove straight here solo and it was so nice to come by myself instead of having someone waiting on me(hubs.) Found lots of pretty things to add color to the house decor- flowers, frames, plus I needed more white hangers, etc. Doc will be coming home for her vacation soon.

Went to the Mililani Ross Dress For Less and the store is more rooming and the items are not as…read moremessing well displayed! Lots of parking even though they share it with many other business & restaurants. Also not as crowded as the town Ross, hope they don't close this store like they are doing now.

The uniqueness... I…read moredo enjoy browsing at The Refinery and was pleasantly surprised to see that they have a location at Waikele Premium Outlet. Though this location is much smaller than the Kahala store it's still perfectly filled with the various fun items for everyone including your pets. The staff was very nice and friendly as I browsed around as there's just so much to see and discover here to see any shop expand is great knowing that there are many folks on this side now have a place to go without the long drive and that makes it a retail therapy session a great deal. Thank you!

The Refinery recently opened on 5/2/2026. Located at Waikele Premium Outlet…read more As I stepped into the store I was welcomed by an employee at the door. I browsed and seen some of their unique gift items they sell. There were a few items I've never seen before and thought it's definitely something to consider gifting. The birthday cake in the can and Valley Isle Chocolates got my attention. I thought those items are very unique. If you're looking for a gift or a little something extra to add to your special occasion you're celebrating. Go visit The Refinery in the Waikele Premium Outlet. Congratulations to The Business owners on their newest location!

My fiancé and I visited this store to shop for wedding bands. We went in with absolutely no idea of…read morewhat we wanted, but through the help of Zhanna, we were able to find the perfect rings! She was incredibly knowledgeable and took the time to explain our options in a way that was easy to understand. She listened to what we were looking for, answered all of our questions, and helped us find the perfect pair. She was friendly, incredibly patient, and genuinely invested in helping us make the right choice. We highly recommend this store and especially Zhanna for anyone shopping for wedding bands!

I went in recently to check out some cute jewelry and Aaron was so welcoming! Not only was he…read morereally informative about the great deals the shop currently had, he informed about upcoming sales too! I was so impressed with him asking what I was looking for and how he went out of his way to help me with every question, concern and idea I had! I'll definitely come back to see Aaron in the future at this Pearlridge location and I'll spread the word about his amazing customer service!

I haven't been to H&M in a hot minute and as soon as I walked in, I loved how modern and clean the…read morespace looked. There's a whole other floor that I did not explore yet, but I did get trapped in the accessories aisle. I found a lot of beautiful gold options that matched my outfit which gave me a boost of serotonin and confidence. I highly recommend shopping at H&M for the accessories!

Wow! After breakfast we went to HM at Kamakana Alii. First time I've been in this store- it's…read morehuge with two floors. Granddaughter used her mom's $100 gift card. New clothes for their week in Mickey's Place for Spring Break. I asked grandson, you didn't want any clothes as kids and men's departments are up the escalator. Cool kid replies,I don't like clothes. I don't even like this shirt my mom chose for me to wear.