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    Zales Outlet

    4.1 (32 reviews)

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    The ring
    Carly Z.

    Brenda (I believe that was her name) was extremely accommodating and provided wonderful customer service to my boyfriend and I while we were shopping for a ring. She let us try on every ring I was interested in and was very helpful in answering all of our questions and giving us the time we needed. They even opened the doors 15 minutes early which was great, as we stopped by on our way to the airport. The ring I got is absolutely beautiful and the prices are very reasonable. Even the sale and clearance rings come with the diamond guarantee and other perks and many only have small visible imperfections. The one on my ring doesn't make a huge difference..I can't stop staring at how gorgeous it is! Love that this outlet exists and would definitely recommend stopping by. The selection is great.

    Shaun O.

    I needed a battery for my dress Watch but didn't want to drive all the way to Macy's at Ala Moana Center so I yelped jewelry shops near me and Zales was the closest to my house. It's located in the Waikele Premium Outlets and even though it has plenty of parking the place is packed with shoppers! Mostly tourist. The ladies at Zales were very friendly and were eager to help me. They not only changed my battery but helped fit my watch to my wrist by removing some links. While I waited I got some food and hung out a bit. I haven't been to the outlets in a while and was surprised how nice it is now. It has the feel of a big hotel foyer, or a Waikiki strip Mall. They have a lot of food shops and even a spot in the parking lot for food trucks. Over all I was very happy with the staff, their work and their price. Even though my links were a little tricky, I paid the price they quoted. I would go back in a heartbeat!

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    13 years ago

    Awesome customer service & return policy.

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    Zales Outlet Reviews in Other Languages

    Ask the Community - Zales Outlet

    Review Highlights - Zales Outlet

    So if your ever in need for something small or big, you can always talk to Cori and the rest of the staff at Zales.

    Mentioned in 3 reviews

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    Waikele Premium Outlets - Coach Outlet at Waikele Premium Outlets

    Waikele Premium Outlets

    3.7(411 reviews)
    0.0 mi
    $$

    I love to shop here I always have a good time of course you do need quite a bit of money to Have a…read moregood time but worth it lots to choose from I love Tommy Hilfiger , coach , Tory Burch and the sunglasses store and of course for my kids crocs and Carter's there's a lot more options to choose from across the street there's more stores too old navy , gap, etc

    Who's down wid' DEALAGES???…read more Bruddah Fran is gonna be generous & share da 411 with ya. Did ya know on Oahu we actually have an outlet mall? If you're interested in looking to DEALAGES, just head on down to the Westside (in the Waipahu area) because the Waikele Premium Outlet stores is there! There are so many stores here, so when you do visit the Waikele Premium Outlet, hopefully you'll find a store that will appeal for you. As for me, a few of my favorite stores I like to visit is - the Lowe's hardware store, Reyn Spooner, & the Van's shoe store. Beside shopping, the outlet mall also has restaurants, a small food court, & numerous food trucks in the parking lot so finding something yummy to eat shouldn't be too hard. Parking here is a breeze, as the outlet mall has ample parking. If you don't have a car, I noticed a lot of tourist would catch a shuttle to this outlet mall. I guess you just gotta do your homework to see the transportation options before coming down here. Here's a link of the Waikele Outlet Mall - https://www.premiumoutlets.com/outlet/waikele/stores

    Photos
    Waikele Premium Outlets - Michael Kors at Waikele Premium Outlets

    Michael Kors at Waikele Premium Outlets

    Waikele Premium Outlets - Tory Burch / ECCO at Waikele Premium Outlets

    Tory Burch / ECCO at Waikele Premium Outlets

    Waikele Premium Outlets - Marc Jacobs at Waikele Premium Outlets

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    Marc Jacobs at Waikele Premium Outlets

    Polo Ralph Lauren Factory Store - Front view of store

    Polo Ralph Lauren Factory Store

    2.6(21 reviews)
    0.0 mi
    $$

    Decided to get my good friends long sleeve dress shirts as omiyage so I made this rare trip to…read moreWaikele Premium Outlets for Polo Ralph Lauren Factory Store (RL). RL has been a respectable brand that started in 1967 with men's ties, that also expanded with men's and women's wear shortly after. I was first introduced to RL when I was in middle school as my aunt gifted me a shirt. I still recall opening the Liberty House box to find an amber yellow polo shirt. I got a lot of comments when I wore it. RL is well known worldwide and also popular in Japan. Hoping my friends will enjoy my gift to them. I arrived shortly before opening time of 10am on a weekday morning and shocked to have witnessed about 8!people standing outside queuing to enter. I opted to wait in my car until the doors opened and customers walked in. I really appreciated the layout of the floor as it was clearly specified of the men's and women's sections. I immediately spotted Oxford shirts that came in an array of colors. I've known my friends for quite some time so I know their favorite colors. I immediately narrowed down the selection and had the task of choosing between the conservative, preppy look or to be bold and outgoing. Because Japan is a conservative society I selected conservative and held on to the shirts and explore more of the store. There were some discounted items but I wasn't fond of the colors and style. I made the mistake by checking out more of the men's wear as I found a lined jacket that appealed to me. It was such a find as I could use a new jacket for my trip, especially with the cold temperature in Japan during December. I really liked the olive green one but the rack only had small. I walked to the cashier section where the associates were and was hopeful for opening my size but unfortunately none were left. Because I really liked the jacket, it was a toss up between navy blue or black. The black was a somewhat in a faded shade that would easily match and ideal for color coordination but selected the navy blue. Check out was a breeze and the sales associate was amazing. Friendly and informed me of their gift boxes which was a great deal at $5 each - - sturdy, classy and easy to assemble with a red bow accompanying. She offered to assemble it for me which was greatly appreciated. When asked of coupons or discounts, I advised I had none but bless her heart as she extended me the mall discount that saved me an additional $50+. Overall, very pleased on this visit to RL at Waikele. The drive here is quite a distance but worthwhile as I accomplished my goal with amazing service and savings.

    In years past I have come here and bought polo shirts for my husband at a discount. So I was really…read moresurprised when we came and the shirts were barely discounted. Also the cotton felt like polyester. Customer service was very poor with staff standing around talking and laughing with one another. Only one young man was cashiering and he was the only friendly face in the store. Maybe they should make him the manager! Later we went to Macys and found some Ralph Lauren shirts almost half price: They were discontinued colors but still a nice beige.

    Photos
    Polo Ralph Lauren Factory Store - Signage above

    Signage above

    Polo Ralph Lauren Factory Store
    Polo Ralph Lauren Factory Store

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    kate spade new york outlet

    kate spade new york outlet

    3.7(121 reviews)
    0.0 mi
    $$$

    Bargains, bags, and zero pushy vibes…read more Kate Spade at Waikele is my happy place. It's clean, bright, and cheerful, and the sales associates strike that perfect balance--helpful without being clingy. No hovering, no "are you ready to check out?" every 30 seconds--just good vibes and good service. This is the spot for holiday shopping or "holiday shopping for myself" Bags, wallets, clothes, jewelry--you name it. And if you make a beeline for the bargain wall, you might score a deal so good it practically justifies buying two. Honestly, who wouldn't want to walk out with a cute Kate Spade bag? The real challenge is walking out without one. Ample Parking at the Shopping Center, Its worth the drive all the way from town to go shopping here!

    Still hard to believe this store doesn't bear a rating of four stars or better…read more Coming here a year ago, I sought the seasonal design to celebrate Chinese New Year, the year of the Dragon. Walking in, I was immediately greeted by Annette. She asked me what I sought and immediately led me to the far right wall. She explained both what was available and the current and additional discounts. My one item purchase became three items which I happily gifted when I got home. Caisy helped me at the cashier's counter and helped me wrap my gifts prettily. Big thanks to the too kind, friendly, and helpful ladies. Annette, also great to learn about our geographic connection.

    Photos
    kate spade new york outlet
    kate spade new york outlet
    kate spade new york outlet

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    Gap Factory

    Gap Factory

    3.9(36 reviews)
    0.2 mi
    $$

    I have been in the Waikele Gap many times. Each time, I engage a little small talk with several…read moredifferent workers there, and every time I find each one of them to be friendly, knowledgeable, kind, patient, and competent/professional, whether the person is younger or older. The clothes themselves seem to be made of high quality materials. The appearance of the clothing items there seems nice as well, and the sale prices are incredibly low, so low that it makes you feel a little guilty for buying such nice items for so little money. Please share my review with your workers at the store, so that they can know that their kindness means more to some people than they probably thought.

    Gap has been around for as long as I've been around. I remember the first Gap store at Ala Moana…read moremany moons ago. I'm so thankful for Gap Outlet. Not only do they have a wide selection of clothing from men's, women's, and children, their price is also affordable. Every time I visit, the store is 40% off. Can't beat that! Their customer service is always excellent and consistent. The cashiers always greet you as you enter the store even though they're ringing up someone. Fitting room employees are always friendly and helpful. Gap is one of the store you won't see employees gossiping. They're always on the go and busy working. Way to go! It's all about professionalism. I appreciate that when I see it. I also love their clothing line. It's simple and easy as I like it. I don't need nothing glamorous or fancy. Their merchandises are always neatly displayed and the store is clean too.

    Photos
    Gap Factory
    Gap Factory
    Gap Factory

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    Levi’s Outlet Store - 7/18/22 Levi's Hawaii

    Levi’s Outlet Store

    2.6(34 reviews)
    0.1 mi
    $$

    I came to Levi's outlet store as a last minute thing. We were going on a trip in two days and my…read morehusband tells me that morning, "umm I don't have any jeans to wear because none of them fit." So I looked up Waikele outlet since it's close to my work and saw that they had a Levi's. I went there after work around 4:30/5:00pm on a Tuesday. Levi's is a pretty big store and it took me a while to find what I was looking for. There are so many different styles of jeans. I just looked for the size that my husband requested and tried to look for the dark pairs. There was actually a lot of options in his size. The deal was buy one pair get one free. Not sure how much of a deal that was since I don't normally buy Levi's. But it came out to be like $75 for two jeans. I was thinking of getting a pair for myself but I really had a hard time finding my size. They had a lot of skinny jeans and I'm just not into that super tight jeans, being smashed in your pants and can't breathe. I usually go for the bootcut jeans since it's more roomy. But there was none in my size. The jeans columns are so high and I needed help. I asked one of the workers and she was nice about it and helped me get one of them down. She even helped me get a couple down for my husband. When I went to go checkout, no one was there so I went to go ask the lady who helped me get the jeans down earlier. She was gonna check me out too but then another lady came to relieve her. Kudos to that lady who was the super woman helping with getting jeans down for me, getting me in a changing room, and almost checking me out.

    We purchased 2 t shirt and 2 boxes of boxer short and we're charged for 3, went back into the…read morestore to get a refund person couldn't give us a refund and asked us to wait for the manager us stand in the store for 30 minutes. Refused to come out when I lost my patience. She finally came out. I returned everything to finally get a full refund no customer service whatsoever very unfriendly manager.

    Photos
    Levi’s Outlet Store
    Levi’s Outlet Store - The Levi's we purchased.

    The Levi's we purchased.

    Levi’s Outlet Store - 7/18/22 Great sale!! No I'm not getting skinny jeans, lol

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    7/18/22 Great sale!! No I'm not getting skinny jeans, lol

    Local Motion - Hawaii

    Local Motion - Hawaii

    3.2(30 reviews)
    0.2 mi
    $$

    Tucked in the corner of Waikele Center, this is your favorite, locally-based surf shop. Lots of…read moreparking available. 2 stars for the limited items available, the prices are crazy (even after discounts), and the customer service. So many bodies yet no interpersonal skills. Went in looking for some clothes to gift and left empty handed. Nothing caught my eye due to lack of variety. Will have to go to another location for any success.

    I always have had good experiences at Local Motion in Ala Moana and Hawaii Kai. They are so…read morewelcoming and helpful. So it was pretty shocking to see how the customer service differ at this location in Waikele. There were two staffs, one male ans female, they don't even greet you or offer assistance at all. That was not something I am used to at other Local Motion and I think it is such a shame. Their pricing is definitely cheaper and if you do not mind some digging thru their inventory, it is worth saving the money. Due to corona virus, they closed their fitting rooms....okay I understand. But they also have no return/exchange policy claiming due to covid. It does not really make sense to me, because you can touch their products as much as you want in store and the virus lives only up to one day on fabrics. So they can just put aside return items for a day. How the heck could you buy clothes with confidence if you cannot try them on or return/exchange? I feel like covid is their excuse just not to accept any return.

    Photos
    Local Motion - Hawaii
    Local Motion - Hawaii
    Local Motion - Hawaii

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    The Home Depot - Skillfully knowledgeable, Josh

    The Home Depot

    3.1(450 reviews)
    2.0 mi
    $$

    I had a productive time at Home Depot here in Pearl City. A worker actually gave me accurate…read moreinformation in finding products. I have in the past had awful interactions with employees before. Ample parking as usual. Better supply of inventory now and stocked shelves. Good value and different price ranges to choose from.

    This review is specifically about the free monthly Kids Workshops…read more My daughter absolutely LOVES the monthly workshops which are held every 1st Saturday of the month. Spots fill up quick! Sign ups open the 1st Saturday of the month for the next month and are usually full within a couple days. What you get: a free kid sized Home Depot apron (just like the workers wear!), a wooden toy to put together, instructions, a commemorative pin, and a little certificate of completion. They have paint and hammers out to paint and put together the craft. We've been coming for over a year and we absolutely love it! We especially love when they have vehicles like planes, construction vehicles, and emergency vehicles! We also love functional toys like piggy banks and trinket holders! They are pretty well made and last a while. Go to the Home Depot website and click or search for Kids Workshops to see what crafts are available for the next couple of months!

    Photos
    The Home Depot - Power went out in the Pearl City store. Luckily Home Depot has generators rhat kicked in to provide some lights inside the store.

    Power went out in the Pearl City store. Luckily Home Depot has generators rhat kicked in to provide some lights inside the store.

    The Home Depot - Excellent customer service from Gerald

    Excellent customer service from Gerald

    The Home Depot - Storefront

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    Storefront

    Zales Outlet - jewelry - Updated May 2026

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