Sergio was Amazing! He's very communicative, quick turn around and a very honest business man. His…read moreprices are fair and his work is AMAZING!

Sergio is awesome. He's been taking care of my various watch needs for a few years now. No…read morecomplaints, always accommodating and super nice and friendly guy. Plus, his prices are either very reasonable or VERY good. Grateful!

I've been a long time customer of Crown Time House for over 10 years. Last time I stopped by was…read moremore than 2 years ago and Benjamin resolved my watch problems. I was in need for a watch battery replacement and also wanted to get a metal watch band off from my watch. I couldn't do it since there was no space to depress the spring mechanism that holds the wrist band in. I met Lionel and he said he could replace my watch battery and remove my metal wrist band. Lionel replaced the battery and metal wrist band while I was patiently waiting. He did it so quickly that I was surprised. He only charged me for the battery replacement. It was my pleasure to meet him since he was friendly and professional. I would recommend using his services since he is highly competent. He also sells nice looking clocks if you're looking for something other than ordinary.

Replaced my battery in my watch in no time and great price as I waited and talked story thanks for…read morethe repair!

Jason was most helpful, he explained different options to fix the clock. He made an adjustment to…read morethe hands & it's working fine. If ever we need to replace the motor, we'll be sure to bring it back here.

Finally decided to change the battery on my watch . I remembered there was a watch & Jewelry repair…read moreshop located in Macy on the 4th floor . Very fast and friendly service I dropped off my watch and the salesperson said it will take about 20minutes . I walked around Macy and for a little then went back and my watch was ready . They guarantee the battery warranty for 2 years . Lots of replacement watch bands to choose from. I thought the price of the battery was on the high side although if you need your watch you need to spend the money lol Support local

Found online super fast, Family business, David is amazing helping me 24 hrs late night responses,…read moreno hassles, didn't have to haggle and honest best price no negotiating needed. Highly recommend Rolex or fine time pieces. I'll be back for all my needs. Didn't know anything gave me the upd Went back again to upgrade easy deal no nonsense best deal and great service! Thanks David for always taking care...customer for life.

I am happy with them. I ordered a pair of rubber b Swiss straps because I am tired of the oyster…read morebracelet that keeps sliding up and down my wrist because I am a car salesman that works in the sun sometimes. They are a knowledgeable staff and they were quick to install the rubber straps on my Rolex Milgauss. 10/10 would definitely recommend. Will likely purchase a watch from them in the future. Mahalo Honolulu time co.

Just as all the others have stated, cheaper and faster than the other shops and quality of…read moreworkmanship was second to none. I walked in w/out an appointment and asked how much to change a lobster claw clasp on my rope chain and the price he gave me was cheaper than the other 2 quotes I got, and he did the repair for me in about 10 minutes while I waited there which was way faster than the 1 week turn-around time that was quoted to me by another shop, and he even gave my chain a cleaning before giving it back to me good as new. Thanks again Ted's Jewelry.

Today was my first time at Ted's, and I had a great experience. The staff was so helpful and kind…read more I absolutely love the 14k gold jade ring I purchased. I'm looking forward to visiting Ted again :)

I can't recommend this business highly enough. The 5-star rating is absolutely deserved. The…read moreservice was phenomenal from start to finish. Professional, knowledgeable, honest, and incredibly friendly. He took the time to explain everything, completed the repair with exceptional craftsmanship, and charged a very fair price. If you need watch or clock repair, you can trust you're in excellent hands. I wouldn't hesitate to use them again or recommend them to friends and family.

Good service, and good for battery on watches, and watch strap replacement.Located on Hawaiikai…read moreDrive. Reasonably priced

Victor's Fine Jewelry is a great shop that's been able to help my fiancée and I with so many…read morethings. Victor's has reshaped bent rings for us, and has taken jewelry we've brought in that we were gifted but didn't love and completely redesigned them. For example they've taken a gold ring with diamonds we had and designed a completely new setting making the ring look way better. The owners are extremely friendly and more than accommodating for whatever you need. And once you've worked with them a couple of times, they really do start treating you like family.

I'm very pleased with the work I had completed here. They very quickly imported a sapphire for me…read morethat was exactly the cornflower color I was looking for to replace the center diamond in my antique ring. The original diamond was then used to make a beautiful simple pendant on a custom chain. The work was completed much faster than expected (even faster than it was promised to me) and the quality was excellent. I wouldn't have turned over this very treasured ring to just anyone and I'm very happy I trusted Victor's to do this custom work. I will absolutely return here in the future for any custom jewelry work I need done.

When it comes to jewelry, you want someone you can trust. This family run business is the ultimate…read morein personal service, quality and price. They overdeliver on expectation. I am now a customer for life.

A wonderful jewelry store. We had wedding bands that needed to be resized (after being cut off!)…read more Mr. Yi did a fantastic job of repairing and resizing our rings, which was not an easy task. This is a family jewelry store that has been in business here since 1977. Great service and great craftsmanship!

Called and they moved to #2226 by the other Ben Bridge and by Bath & Body…read more They couldn't put signage as their lease at the location ended

AVOID THIS PLACE. I literally just bought a Tudor BB58 a few days ago from the Tudor Boutique on…read moreKalakaua (also under Ben Bridge), and figured I'd stop by here (since I was already at the mall) to have them change my OEM fabric strap back to the OEM bracelet. Big mistake. This Ben Bridge Jeweler (now at space #2226) is apparently a Tudor AD, so there should be no problem with them changing or adjusting OEM straps/bracelets. After waiting about 20 minutes, I was told that the watchmaker in the back was having difficulty removing the OEM strap, and for me to please wait. Huh? Another 10-20 minutes go by, and I notice several other reps being called to the back to assist. The rep assisting me looked nervous, but was repeatedly apologetic in having me wait for so long. This couldn't be standard practice for a reputable jeweler, let alone a Tudor AD. In total, I waited for about 45 minutes for them to change the bracelet and finally return my watch. I had a bad feeling, so I checked the back of the watch to see if there was any damage. Lo and behold - they scratched the crap out of my 3 day old Tudor. To their credit, Gail (Assistant Store Manager) offered to polish the watch and remove the scratch marks but I declined before they could ruin the watch any further. When I asked whether the watchmaker taped up the lugs to prevent scratching/damage while working on my watch (which should be standard practice when changing bracelets), the rep helping me said she didn't know. In any case, the damage was done and this doesn't fix the fundamental problem that the watchmaker/rep did not treat my 3 day old Tudor with care... even when they knew that I am a returning Ben Bridge customer (they checked and verified my purchase at Kalakaua). Please don't make the same mistake I did. If you value your Tudor (or any watch for that matter), take it elsewhere that handles your watch with care. Next time, I'll be bringing my Tudor to the Tudor Boutique on Kalakaua. AVOID BEN BRIDGE IN ALA MOANA.

We have been shopping with Pacific Diamond for years. The staff (especially Bev) is friendly and…read morehelpful and have never made us feel pressured to purchase during any of our visits. We have always felt that we were given fair pricing and great value. Thank you Pacific Diamond for all your help throughout the years!

I went in to the Aiea location early October 2026. I came in with high spirits and left knowing I…read morewould never step foot again in this jewelry store. I met with An older woman in her 60's. I think her name is Kerri, she carried herself like she was the owner or boss. Terrible manners. I needed a few things. I asked if they bought gold from their customers. She said yes. I showed her my diamond 1 carat diamond Marquee with begat diamonds on the side. She scoffed and wasn't impressed. She had negative things to say such as "the little diamonds are not worth anything, I am just going to melt the gold down and use them to help fix missing diamonds for customers. " She didn't know I did sales for nearly 2 decades. Trying to down play my jewelry. I asked if they could design a setting and ring for a loose diamond I recently purchased. She said yes but the mood changed. I could tell I was not the hot ticket sale that day and wasting her time. I can read people like a book. Then I asked if they would be interested in buying my Hawaiian gold bangle. It's 54gm of gold, heavy 14k barol shaped. She went in the back and came and started by saying, you're not going to like this... I was on the edge of my seat. Who the hell says this in a professional jewelry store? It's obvious she didn't care and didn't want the sale or to help me. As soon as she understood I wanted to bring my own 7 carat loose diamond to have a setting and ring designed, it wasn't going to be a hot sale for her. So she proceeded to say, you're probably not going to like this valuation...she wrote the numbers on a scratch piece of paper which she had written my name on it because remembering a customers name is impossible to do, $2700 for the bracelet and $700 for the ring. I proceeded to ask, why is it so low, this gold is worth much more even with your profit its too low. She said we'll sorry, thats what it is. Before I could say anything else, she gets up and says, im going to need to go now, i have that lady over there waiting for me. I was shocked. No professionalism, no courtesy, no manners. I thanked the security guard and left. She didn't even provide a quote for the ring and setting which she said they did do this service. Like Stephanie from Full House...HOW RUDE! NEVER AGAIN! it was my first and last. By the way, I had another company buy my bracelet for 3600. Great service, great value. The moment I walked in Pacific Diamond Aiea, it felt stale. The mood was down. The only one who greeted me with a smile was security at the door. This place doesn't give a shit about you unless you buy their jewelry in full! BUYER BE WARE! ​