My little sweetie's eyes lit up when she saw the Icing shop as soon as we entered Pearlridge on the side that used to house Sears. She was thrilled once we entered because she saw the sign Buy 3, get 3 free. She had found a $10 bill that was folded and got washed in her pants. I told her I'll pay the difference. She was happier than happy. She's such a girly girl. Her younger brother came in with us then decided to join hubs and wait outside for us. Preteens, teenagers and shoppers that like bling or pretty or foo-foo( soft furry fem) things will enjoy browsing and finding something to buy that will keep them smiling. Her 6 items came up to $49.40. She was excited for days with what she got. I learned "Even Steven" from my dad so her brother got $40.00 in cash. I told him you got 10 cents extra. He asked, "for fun?" I nodded yes and the biggest smile appeared on his just lost another missing front tooth smile. Kiddies... you gotta love them. I have a t shirt that says " Grandparents doesn't mean you're old... it means you're blessed." Good place to find or give a gift card for a birthday party, etc to a little Miss. read more

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Shopping at Pearlridge Center in Aiea, Oahu, Hawaii... I really wasn't going to buy anything, but there was a Buy 3 items, get 3 more items free! It's like half price on sale items! I had to take a look. Icings is an offshoot of Claire's, but for a slightly more mature age group. I liked the way items were organized by theme (patriotic, bridal, etc.) item (hair accessories vs. earrings), and color. I was browsing when the Assistant Manager, Chany, asked if I needed a basket. I was resisting. She was so friendly and welcoming. She told me to take my time, gave me a basket, and pointed out that sale items are throughout the shop... just look for the blue tags... because the current promotion was Buy 3 items, Get 3 items free! Wow... I have three nieces and a few birthdays coming up. I found a few fun things that they would like! At least I shopped leisurely and didn't wait until the last minute! Thanks, Chany! I saved over $60... and just paid for 3 of the 6 items! read more

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Accessories are the "Icing" on the cake! They certainly have lots and lots of it and love how it's so neatly organized here! What a dream to have the little fun touches they have here as I did consider a couple of things that I do admit I don't need but seriously wanted lol!! This bright and vibrant shop does have the party vibe and though some are extreme most are just the fun added bling we all do love, the staff here though seems nice don't greet you or let you know of the specials like the other places do I was just browsing anyways hoping to keep my shopaholic overdrive in check. Great place for any selection for that fun special added touch sometimes for the great price as they get you to grab more for the discount I try to keep it simple and get just what I need. Thank you! read more

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I'm a usual who loves accessorizing! From high school prom days to my bridal shower, I am always able to find the perfect accessories for any occasion. I'm a huge lover of rhinestones and all things "Diva". Got to live up to my name in some way right!? Lots of room decor, tons and tons of earrings (clip ons or regular), bracelets, tiara's, and makeup. I have gotten my second hole and cartilages pierced here as well. No issues, and my holes were aligned evenly. Unfortunately because of sports I had to take one side (cartlidge) out and it closed. I'm still deciding if I want to go back and repierce it or get an industrial. My son wanted to pierce his ears but I had to check in with dad..maybe next time! Til this day, I use the bamboo line of makeup brushes. They usually have an assortment holiday accessories. Took off one star because one of the ladies got me all hyped up as to the items I had in my bag until I checked out and didn't realized the price labeled was the actual price. For instance, I got a rose gold bag that was labeled $10, she said it was $5. But me being all excited and trusting, I didn't check my receipt til I left. It was $10.. The "single bath bombs for $3.99" that were all directly under the promo sign did not all ring up as $3.99. My gosh. Lesson learned, I'll literally have to watch the prices when checking out and verify with the cashier. I would've gotten these items anyways but knowing my budget limit, I wouldn't have gotten as much. read more

Icing - Hidden promo! - Accessories Near Me - Aiea, Hawaii

Icing is a little accessory store located at Pearlridge Downtown. You can find an array of costume jewelry there as well as other accessories such as hats, phone cases, chargers, earbuds, and pop sockets, wedding robes, plastic champagne glasses, purses, limited clothing, gift items, party items, and more. Today when I went in there was a Buy 3, get 3 free sale going on. The sale applied to anything in the store except for the seasonal items and the phone accessories. But anything with the Icing brand was up for grabs at the sale price. You pay for the 3 highest priced items and get the 3 lowest priced items for free. FYI, all the jewelry seems to be made in China but the salesgirl told me Icing earrings supposedly cause less skin irritation than other costume earrings. They do have sterling silver or gold piercing earrings that are available if you want to have your ears pierced in their store. read more

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I received the worst service while getting my daughter's ears pierced. There was absolutely no kindness towards her guests, and she was rushed, rude, and obnoxious from the beginning to the end. Even though there were no other customers, she urged that she was busy... The worst of them was that she had my daughter's ears pierced did not match together. read more

They do have a wide selection of costume jewelry and prices were okay. Not very busy crowded and the salesperson was helpful.

My daughter wanted to get her ears pierced and she already had one as we got them done when she was a baby, now that she is 14 now. She wanted to add more ear rings. We was helped by Shadow and I highly recommend her, her customer service is outstanding, she's sooo friendly and very gentle, we actually came back to get another Piercing (spider bite) the next day. So now my daughter has 4 ear rings in both ears. Shadow was just outstandingly fabulous and please if you want to get your ears pierced go down or call and request for her!!!! read more

As soon as I stepped in looking at some hair accessories a customer service woman said,May I help you find anything, ask me. I couldn't hear well plus lost my voice - I'm just looking. She then came to the left side of the wall fixing the inventory with her eyes sideways toward me it was then I felt very uncomfortable- she thought I was a shoplifter! I then asked her a question about the scrunchies pricing. She came over to show me but her tone of voice didn't seem pleasant to me at all. She then walked away. She did say ask her questions so I did. I could feel she she's not happy with her job at all although she was trying not to show it. Her aurora showed it all. I was behind a paying patron so when my turn came about she was leaving her register like she didn't see me, she said, oh you want to buy it? What's her trip anyways! If she was treated the way she treated me with her attitude will she be a happy customer? I don't think so she'll probably blast off. If I had my voice will I tell her what's wrong with you? No I won't waste my time with my happy outing turning sour because of her attitude, besides with her mood she'll probably tell me off to me instead! Her facial expression no smile asked her routine queries to the patrons do her job in which she was having not a happy day. Maybe some self reflection might be a good way to start afresh. (Claire's and ICING both has their sales associate to ask each customer coming in to their shop to ask if patrons has any questions their store policy). Will I go back there again most likely not read more

Icing - ICING - Accessories Near Me - Aiea, Hawaii

Went to Icing downtown Pearlridge two weeks ago to get my daughters ears pierced. Even though they only do it with appointments only they were able to squeeze my daughter in as a walk-in (highly recommend calling to make an appointment) they do tend to get busy. Thank you to Mikayla! I called and made an appointment today to have my ears pierced and was helped by Jamie who is in charge both uptown and downtown Pearlridge Icing. Thank you again Mikayla and Jamie for AMAZING AND AWESOME customer service! These ladies even though the store got busy both times they made sure everyone was taken care of. read more

3 words. Shadow is AMAZING. Spontaneously while walking past the store I decided I wanted to re-pierce my 3-year old's ear. I walked in and Shadow was at the register asking if I needed any help. I told her how we went to get my daughters ears done when she was 6 months at the Windward Mall Claire's and we had a terrible time. (Workers got the piercing guns stuck on my daughters ears and tugged on it -- they even told me "it's common"). Shadow didn't have to but she apologized that it happened and explained on how it should've been resolved if the gun had gotten stuck. She reassured me that wouldn't happen if she does it and even asked me if I was comfortable that she'd do it. It wasn't even a question! I was 100% comfortable because of how understanding and sweet she was. We go over to the piercing station and I immediately think of how to keep my daughter distracted but turns out, I didn't even need to because of how nice & catering Shadow was! She let my daughter know what she was doing and why she was doing it. My daughter normally will start crying when she's uncomfortable, but she didn't cry at all before the piercing. The piercing itself went smoothly! She even gave my daughter lollipops to calm her down from her crying lol. In all, Shadow literally made this experience. I was very skeptical because of our last experience but Shadow immediately took those worries away and gave me better memories to look back on. Mahalo nui!! read more

I wasn't gonna review but DONT GO TO VERNA very unprofessional.. I called to see if we have to make appointment to get my baby's ear pierced and the girl pick up and I ask is this the one on phase 2? (I'm 36 years old growing up that's what we used to call it) but she was very rude saying "it's called mauka and it's by Ross and yes you need an appointment" then I said oh ok sorry I didn't know but can make an appointment for my baby..? She told us 745pm I called at 530pm so I'm like ok.. but we got there 740pm and end up waiting till 805 pm cause the girl (verna) that supposed to do the piercing is on break.. they had my number they could have call and say come later or earlier.. after waiting she finally showed up wasn't friendly.. I asked her if she could do my 4 year old ears too and she told us that we have to wait because they had a "walk in that wanna get piercing too".. WTH So after waiting over 20min we have to wait again very unprofessional and waste of time and stupid.. and I thought you need appointment so why the next person did a walk in?? I wish I would just cancel my baby ears too.. We end up doing my baby ears and not my 4 years old cause we went by clair's and got my daughter ears done no problem walk in, ask, 10 min later we was out.. NO WAITING.. oh also I forgot when I asked for the more expensive ear rings ($71) miss Verna keep telling me oh but this is our cheapest ($52) like I can't afford it.. smh my husband was over her attitude... icing please retrain your ppl thank you read more

Even though I am a grown woman, I have to admit I LOVE Icing by Claire's. I come in just to browse whenever I'm at PearlRidge & I usually always end up buying SOMETHING. They always have sales going on & have the cutest things. I buy everything from sunglasses to earrings & ESPECIALLY phone cases from here. I have a terrible habit of losing both earrings & sunglasses so I refuse to buy name any brand/expensive ones & Icing has every style/color/type of jewelry you could want or need for pretty much any occasion. When I was in middle & high school I was also addicted to their key chains. The staff working are always pleasant & helpful & I appreciate that they don't linger or badger me while I shop. read more

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I placed an order and their system changed the name of the item once in my cart, but I didn't not notice until the order confirmation email. Was told that there was nothing that could be done, not even reimbursement of shipping for their mistake since I will have to return the item. Customer service did not care in the least, wasn't even concerned their system was messed up. Told me no supervisor was available to speak to and did not know when they would be. Could not be an less helpful at remedying the situation. read more

Icing - Accessories Near Me - Aiea, Hawaii

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Our 17 year old granddaughter, who now has a job, wanted to buy her own necklace to wear with a dress we bought her for Homecoming. The necklace only lasted a couple of minutes before falling apart. A week later, shopping with my wife, she went to exchange the necklace, she had the receipt. They wouldn't exchange it because it didn't have the original cardboard that it came on. I mean the thing was broken. All they said was sorry, that's our policy. My wife told me she had bought several items in the past there for gifts. She once worked in retail and had never heard of a policy like that. Lost two customers over that. Purchased at 12 Oaks, tried to return at Southland. read more

There are 3 different Claire's and Icings by Claire's located in Pearlridge. This one is located in Downtown. It is the largest and most spacious. It is well laid out and doesn't feel as cramped as the other two locations on the Uptown side. There is a ton of accessories to peruse and the workers her are very friendly and helpful. But at the same time, they don't follow you around like you are a criminal, making sure you aren't shoplifting. There is a ton of cute jewelry, purses, hair accessories, etc. It is mostly trendy things geared towards t he younger crowd but I think that you can find something here if you are 8 years old or even 80 years old if you just look around. ^_^*~ read more

Icing - storefront 2011 - Accessories Near Me - Aiea, Hawaii

Our 3 year old daughter wanted to get her ears pierced. Shadow was friendly, gentle, kind, calm and very professional. She made our experience positive and memorable. We're all so very grateful. We will definitely be recommending her to all our friends. Thank you Shadow! read more

Today i walked into a completely empty "icing" store with my family. The two associates did not bother to greet any of us (there were 8 of us) but continued to carry on their personal conversations. I stood at the front of the store waiting to be assisted but walked back after a few minutes. i politely asked for assistance in getting my daughters ears pierced. One of the ladies said they weren't piercing without an appointment, to which i was surprised since there was no sign stating that it had to be done by an appointment. i asked my daughter if she could wait to pierce her ears tomorrow and she stated that she would. The manner in which i was helped was rude and i felt as though the two associates did not want to bother with anyone. They took an appointment down for the next day. i worked in retail for 10 years and could not believe that these women could not be bothered to make a sale. There was no greeting, no "can i assist you", or any professionalism. If i were a business owner who just reopened a store after being shut down due to a pandemic, i would hope that my workers would put their best foot forward and try to make a sale. Especially since the store was empty when we walked in. I instead went to another establishment where i spent double the amount. it was worth every penny to get an associate that was polite, helpful, and had exceptional customer service. i honestly do not even want to give this establishment one star. They need new associates that are not there to socialize but to assist customers. read more

There is only one real reason to come in this store. They have the cutest hair accessories. As I've told my fellow yelpers at events, the hair accessory can make the outfit! Whenever I need to come up with a costume for a yelp event, this is definitely a stop. I've been athena, I've plunged into the 20's, anything! I just wish the sales associates were a little more attentive. Granted it's pretty easy to find stuff by looking around. Occasionally they have house stuff that I love but do not have prices or are being used as part of the display that I would like. Also my pet peeve about claire's: they have fifty shades of grey merchandise! this "novel" is not meant for the demographic targeted at these stores (preteen girls). We should not be enabling these women to wear jewelry that resembles handcuffs. [Steps off soap box] Claire's does it job, but is not a store I would normally peruse read more

I want to say thank you to Shadow. She was so amazingly patient and helpful with helping my daughter pick out jewelry to go with her prom dress. She looked at all of my daughter's inspiration photos to see which were really do-able for her. Shadow even took the time to show her different hairstyles, using the mannequin, and how which jewelry could complement each. Shadow's creativity is amazing, but even more is her thoughtful listening to really get to know my daughter's personality and interests so she could advise her on what would really be best for her, not just trying to sell the jewelry. In all of our years of coming to Icing, we have never had such a wonderful experience. Thank you so much! read more

Hopefully I'm reviewing the one on the Downtown side of pearls. Anyways, Walk in here; you're greeted every time! Customer service is always so friendly. Probably the most upbeat set of workers I've ever had an encounter with. But it's kind of pricey in there. Other than that though, I have nothing less to say. read more

Tried to return a returnable item and was turned away by a salesperson who could not figure out a technical issue and made no effort to ask for help; she sent us to a different store so it would be someone else's problem. Second salesperson said item was not returnable and after some back and forth about getting a store credit instead, angrily and reluctantly gave me a gift card--and stopped speaking to me. Wrote to customer service to complain and try to exchange gift card for a refund, and they said there was nothing they could do on any counts. Nobody cares about anything at this place. read more

If you are a dude shopping for gifts for your sister/chick/mom/etc... Talk to Jamie, she will hook you up big time!!! She's super friendly and knowledgeable. Thank you Jamie, my sister is psyched on the earrings you helped me pick out for her!!!Cheeeeeeeee read more

I love this little store! They have tons of cute random things beyond just jewelry and hair accessories. They have some pretty cute jewelry holders, and useful things like card cases, bedazzled USB chargers, and really cute phone cases (if you have an iPhone or Galaxy--sorry everyone else). Everything is also really reasonably priced, and the store is spacious compared to the regular Claire's stores. It has less of the "kiddy/tween" merchandise that the regular Claire's stores have. read more

I love coming to Claires. Why? because they have a lot of accessories to choose from. When they have sales for their accessories such as Christmas, Easter, Halloween etc. it's always at 75% off after the holiday so you can go wild and have enough accessories for the next one. All of my Christmas accessories are from here in which I've collected over the years. I love the fact that their earrings can are sensitive to accommodate people such as myself who have a hard time wearing costume jewelery earrings without getting allergic to them. There is no problem at Claires. Its also great when you catch their sales of buy 10 for $10. You do have to look at the original price to make sure that it is regularly under $10 or you will pay what the marked price is on it. One time I was in the store I saw a girl get arrested for stealing. I mean seriously just buy it, it's cheaper than stealing and going to jail and having it put on your record. I tend to see security in this store a lot I guess people have itchy hands and need to take something from here rather than pay for it. The staff is always nice to me no matter what location I go to in the mall. I will definitely be back especially after holidays. read more

For my 60th review I'm going to talk about Claire's, it's a very small store packed with all kinds of neat trinkets. After the disaster that was our trip to Macy's (previous review) we were still lacking a mothers day gift for Sunday and decided to stop into Claire's to poke about and see if we could find anything owl related, right at the start we were greeted by an employee named Kylie, she was great, showed us what we were looking for and explained some sales to us, she even convinced me to buy something I was on the fence about while we were at the register. Great and friendly customer service for a hectic day of errand running made-up for what we delt with in Macy's. Maybe Claire's and Macy's should switch stalls. . .that would be awesome. read more

CLUSTERED! When I see a store so clustered, it turns me off.. I went in for a mission, and that's pink suspender.. It took me and the sales associate a while to find it.. But mission accomplished.. However, I felt so overwhelmed by everything and bumping into things that I just had to pay and get out.. But when in doubt you looking for a specific accessory, you'll probably can find it at Claires. 31 Yelps Review Challenge: #10/31 read more

I like coming to Claire's for all of my accessories needs. They often have sales like buy one, get one that is normally a good deal. Although I do think that some of their accessories are sort of pricey for the quality you get. I recently attended Yelp's Harajuku Elite event and was able to find many accessories for our outfits there. Not too long after that, I went to a fascinator themed going away party for a former co-worker. I wanted to be the Kate Middleton of the party but I had no clue where to get a fascinator. I thought I had to purchase one online off of ebay or go to Ben Franklin and get crafty with some feathers and such, but I didn't. Claire's had such a good selection that I couldn't decide which one to get! I wanted to go with peacock feathers, then I wanted to get the mini clip hat, then I changed my mind and couldn't decide if I should get the headband. In the end, I was satisfied with my choice and was glad Claire's had just what I needed rather than ordering something online, paying for shipping and hoping it gets here on time. Whatever the occasion, I'm sure Claire's will have the accessories that will spruce up your outfit and take it to the next level! read more

This review is for the Icing location at Downtown. Sam pierced my 13-month daughter's ear lobe and was very professional and thorough. I knew that this experience would hurt me more than my daughter but I felt confident everything would be fine. I highly recommend Sam, an ear piercing specialist with 3.5 years of experience. Although my daughter fought and cried the entire time, including just marking her ears, that didn't phase Sam and she kept a positive, "can do" attitude. Thank you Sam!!! read more

Only one person on staff during a busy afternoon but Samantha was great! Lots of cute jewelry and trinkets for everyone! read more

Icing - Accessories Near Me - Aiea, Hawaii

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We just got my daughter's ears pierced here. No complaints and the staff knew what they were doing. The store is clean and everything seems to be in good order. read more

I used to come here a lot as a little kid. Good memories. :) I come here a lot still, but one thing that bugs me about this place is that it's too damn crowded. Either with children or merchandise it's like they opened this place in a closet. I never can be in there long because it gets hot and annoying getting around fellow shoppers while being careful not to knock something over. (Which I had before. Oops.) Icing which is owned by Claire's is on the other side. And I noticed now that it's becoming more barren. Now this is just a suggestion, business people: why don't you switch their locations? Because there's so much unused space in icing, and too much stuff in your current tiny space. Not hating, just saying. Other than that, I love this store. I don't care if I'm nearly 20, this place is always going to be special. :) read more

Terrible Customer Service from the manager . My daughter had her ears pierced and received a $10.00 Claire's buck coupon when we went to redeem it the manager told me where is the receipt? I told them I don't have it I wasn't told I need it. Her response was, " Yeah, we sometimes forget to tell everybody." after that it was Just terrible attitude. Then I remember why I haven't gone in there since high school. The place is clutter and the customer service needs to be trained I realize they are young and are small kine dizzy but need to remember the smallest gesture goes along way..I was fine when I walked in but by the time I walked out I could feel the Maeda coming out of me..So for the sake of my daughter not seeing her mother getting arrested I had to keep my composer, set the example and keep walking... read more

When trying to do some returns here, was informed that ANYTHING with rhinestones or "pearly" jewelry cannot be returned. If you are absolutely sure you want what you buy, then it should be no problem, but make sure you are sure. read more

Aight so this might seem weird reviewing this place because I am a guy but I am a Yelper nonetheless so here it goes lol. Me and a homie of mine went down here to get our ear pierced with a female friend of ours. Yes, it was purposeful and intentional that we bring a person of the female persuasion to accompany us. The staff and customer service was good. They had a nice selection of pierced earrings and the prices were decent for them. They give free piercings for a purchase of a cleaning kit and the earring itself. They use the gun to pierce your ears and it wasn't that bad. There was a small little girl in before us and she took it like a champ like it was nothing. Her mom was so proud of her and it made us proud too at the same time. Other than that they have choke accessories from earrings to hand bags to flashy glasses. It is all mostly geared towards the female persuasion but nonetheless this place is hecka poppin' with trendy stuff. It's conveniently located in the downtown area of Pearlridge right by HIC and Burger King and Footlocker. They have 2 other locations too up in the Uptown Pearlridge area with a small shop and small kiosk. Yelp 365 Challenge #112/365 read more

This is for the Uptown location of Icing. Was in the store for about 10 minutes and mind you there were only 2 workers in there and me. No one else. I walked in and the 2 workers there were talking up a storm. No hello just jibber jabber. I was looking at some clutches they had and the workers continued to talk as if I wasn't there. One even left to go to the back and still not even acknowledged. I walked around some more to see if anyone would say anything to me. The one girl there did look at me but never said a word. I walked around some more then decided yup, not spending my money here. I like the downtown Icing location a lot better!! The staff there are friendlier and extremely helpful!! read more

Great shop for accessories! Earrings, hair accessories, bracelets, necklaces, etc...! Check out their clearance rack as well!

Took my daughter and niece to get their ears pierced today! We had a great experience with Sam! She was very patient and kind to them. They also have a new solution now that only requires the earrings to be in for 3 weeks before changing out. That's the place to go if you need piercing! read more

At the icing uptown store the 3 cashiers working were talking and laughing obnoxiously loud. Being that loud and happy you would expect the girl (Danielle) to be nice when she rang us up but she had no customer service at all. Total opposite of how she was acting with the other workers. You're at work, not a social gathering. Get it together girls. I could still hear them laughing outside the store, 3 stores down. read more

My daughter decided that she wanted her ears pierced during our vacation on Oahu. I researched a few places and a phone call to Icing eased my mind about where to go. Upon arrival, we met with Robyn (who I spoke with over the phone) and she went above and beyond to talk with us and calm my daughters nerves about the piercing. I kid you not, she was in and out of the chair in less than 15 minutes...so happy with her new look and super proud of herself. We walked out feeling confident about how to take care of her ears as well as purchasing some of the cutest earrings possible. I could not have asked for a better experience. Thank you Robyn!!! read more