Alright, I hope I am writing this review for the correct store. It's for the Icing store in Pearlridge Uptown right next to Arby's.
If anyone who knows me I love fashion jewelry and hair accessories. But I'm so upset on how the customer service was in this store. This employee is new because I haven't seen her working in this store before. I usually shop in this store all the time. Anyways, I walked into the store on Wednesday (I know this review is late) ready to shop for cute accessories. First of all, I wasn't greeted at all, which was fine, she was on the phone. Once she was done with her phone call I figured she would at least acknowledge me and asked if I needed help,but no she didn't. I kept looking around, seeing what they had cause I still wanted to shop since they did have really cute stuff. I went and grabbed my own basket to carry my stuff in that I wanted to get when she got her delivery for the day from fedex... An OMG it was like nobody else was in the store except the two of them. She was flirting with him asking him if they were still on for havin lunch together and touching each other. If they are dating, that's fine but you are at work, you have customers in the store, it was so unprofessional I could not believe it!! So after they figured out their lunch plan he walked out, an that's when she decided to asks if I needed help. I asked if I could see a few necklaces from up top and she was going to grab them for me until HE WALKED IN AGAIN TO TALK TO HER!!! I was done already! I put my basket down, full of merchandise, and walked out. I was so upset that i couldn't stand to be in that store anymore. I was about to drop 100+ dollars in that store on jewelry and hair accessories but I couldn't handle how horrible her customer service was! I will never shop in this store again as long as that employee is working! I walked over to the Claire's store where I had WAY better service and I dropped $150 in there store!
Go to the Claire's store in Pearlridge NOT the Icing store! Way better service, they care about their customers! read more