On July 2, 2026, my family was in Virginia Beach for a reunion and decided to visit Bojangles. My…read moredaughter remembered enjoying Bojangles chicken in Manhattan years ago, so we found the location nearest our hotel. When we arrived, Bree, the cashier, greeted us warmly. She was welcoming, helpful, and offered thoughtful order suggestions. She was also patient, professional, and knowledgeable, and she processed our orders and payments quickly and efficiently. The staff who prepared our food were friendly and attentive, making sure every order was correct. Their attention to detail was excellent from start to finish. I ordered Bo's chicken sandwich, not spicy, along with a biscuit and peach iced tea. The sandwich was well seasoned, and the biscuit was golden brown on top, pale on the sides, flaky on the outside, and soft and layered inside. Its flavor was rich, buttery, and mild. The peach iced tea was delicious, and altogether, everything was finger-licking good.
The Bojangles team, from the cashier to the cooks and order preparers, worked together smoothly. Even during the busy lunch rush, they remained calm, friendly, and attentive with a wonderful sense of humor. I also had the pleasure of meeting Vince, the Director of Operations at this location. He represented the company exceptionally well. He was personable, efficient, and clearly skilled at managing both the team and production. During the lunch rush, I saw him clearing tables and greeting guests when the dining area became short-staffed because of the crowd. He gave clear, precise instructions without raising his voice, speaking to his staff in a calm and respectful way. The mutual respect between Vince and his team was easy to see.
Until next time, keep up the great work.