You can never go wrong with chick fil a. This literally my happy place weather its a chicken biscuit or chicken sandwich. Always delicious. The service especially for a fast food chIn is unmatched. The best service in fast food. Inwould like a dialed down aesthetic but bright apperance is what the are known for so i wont knock it. Great job team. read more

Chick-fil-A - Welcome to chick-fil-a general booth in va beach - Fast Food Near Me - Virginia Beach, Virginia

Disappointing Experience. The food was good, but the service was not. The restaurant wasn't busy, yet I waited a long time just to place my order and then waited even longer for my food. I also noticed several pickup customers experiencing delays. Chick-fil-A is usually known for friendly, smiling staff and excellent service, but this location felt quite the opposite. Very disappointed with the experience. read more

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If a customer pays for a larger meal item, fill the item to its intended capacity. You don't order a large coke and fill 70% of the cup. Everything else is great with this location. read more

Chick-fil-A - Medium amount of fries in a large fry - Fast Food Near Me - Virginia Beach, Virginia

Very poor experience at this Fil-A. Received someone else's food in my bag from drive thru and it was a long difficult experience dealing with the young lady inside trying to get the correct thing in return. Very disappointed to having my time wasted. read more

This is the worst Chick-fil-a I have ever been to. We just moved from Suffolk to Virginia Beach. We have been here twice and both times the order was incorrect. I went to the Suffolk location for 10 years and they got the order correct every time. When I called I literally got told "sorry that your experience wasn't up to the Chick-fil-a standard. We will not be back. The only reason this place is busy is the name on the sign. read more

You can't go wrong with a Chick-fil-A. Always a solid choice. I ordered ahead of time and picked it up in store. When ordering they said they would start the order once I told them I was there. I was thinking I would have to wait but nope. No wait. I ordered the classic chicken sandwich and a wrap. I walked in and the order was ready. The lines were long in the drive thru. It was clean and bright inside and even though I was in and out, I was still greeted and acknowledged. Food was good and correct. My 92 year old mom liked her sandwich and that is all that matters. :) read more

The fries are so greasy they are not edible! This was all 3 meals! If we were eating there we would have taken them back. But they know when you drive thru you arent bringing anything back. In case you were wondering if we drove a distance we are less than 5 minutes. read more

Chick-fil-A - Greasy waffle fries - yuck - Fast Food Near Me - Virginia Beach, Virginia

I ordered the market salad that has blueberries, strawberries, and apple. Well this salad had no apples, very little blueberries and strawberries and less than normal amount of lettuce (all by their standards). They must be used to poor reviews because there's no serial number on the receipt so you can do a survey. Coming here was a BIG MISTAKE go to First Colonial instead read more

2nd time in a row o ordered 2 gallons of diet lemonade online. Still had to wait 25 minutes once o got there

This location is conveniently located (at least for where I was), and is well run and efficient. The drive-thru line is a little difficult to navigate, but once you're in it it will run smoothly and efficiently. The staff are all friendly and helpful and the food is the quality you would expect. It's a really nice Chik-fil-a location. The only reason it gets four stars instead of five, is the same reason for all Chik-fil-A's, it's a little too expensive for what you get. Especially compared to other fast food locations. read more

Came here today to redeem my birthday reward and try the new jalapeño pimento sandwich. I came around 11am and the drive thru line was already completely wrapped around the building. I redeemed my reward as well as points, so I got everything for free. I did the spicy filet instead of the regular and then for my treat, I got the caramel crumble milkshake. The line was quick and the employees were friendly. I hope both of these items stick around because they're amazing. This sandwich is the best. read more

Chick-fil-A - New pimento jalapeño spicy sandwich - Fast Food Near Me - Virginia Beach, Virginia

This chic-fil-a is always very prompt. They get you in and out. It seems the evening crew is usually more friendly. Today I ordered an egg white grill in an attempt to do as healthy at a fast food restaurant as I could. As you can see by the photo it was pretty darn greasy!!! Thankfully they gave me a handful of napkins so I could blot the grease. Overall, I recommend this Chic-Fil-A no red flags here! Enjoy! read more

Chick-fil-A - Healthy breakfast option. Egg white grill. - Fast Food Near Me - Virginia Beach, Virginia

I love Chick-fil-A. Their waffle fries are the best. They do not make them all day. They start making them at 10:30am. I know because I tried to get them a couple of times in the morning and they are not available until later. Chicken wraps- are super good. fresh veggies and that delicious Chick-fil-A chicken. You get your choice of dipping sauce. I like the spicy. Yumm. Even when the drive-through looks long, it moves quickly. Friendly service. I have yet to try the ordering and pick up but they have a big area to park for pick up. It is such a nice service that they have added read more

Food was good- they forgot the chicken on my Cobb Salad. I was too far away to go back and get it. Always check your drive thru orders before leaving. read more

This Chick-Fil-A is located along General Booth Blvd. It is just north of the intersection with Dam Neck Rd. This location is easily accessible from either direction on General Booth Blvd. My most recent visit to this location was on October 1, 2022. I don't come to this location too often, as it is farther away from me than the location I go to normally (Parkway Plaza location). I had come to this one several times in the past year as the Parkway Plaza location was closed for renovations for several months. Just like I normally do, I had ordered ahead through the app each time I had come here. The one thing I have always noticed here though is that the lines can get very long quickly. It's not as big a location for drive through to handle the volume that comes in at times. There was a time where the traffic to get in was backed up onto the main road. Anyways, on this most recent visit, it was still busy, but I would call it more of a normal busy. Once you get into the drive through lanes, a staff member will be there to greet you and take your order, or confirm your order if you did it as a mobile order. After that process is complete, it's essentially a waiting game through the slow trek through the line to the where the order is delivered. Once I got up to the drive through window area, within a minute or so, the order was ready and headed home to eat. After getting home, everything turned out well and as expected for any Chick-Fil-A I have been to. The food was great and the service overall was great while going through the app and then the drive through. If you are in the area and looking for a Chick-Fil-A, this place is worth checking out. read more

Love this Chik Fil-A! Mo always got my order on lock. Great job guys. Always got a quick turn around, hot fries and friendly atmosphere.

Mobile order 30 min before breakfast closed. Arrived at 10:05 am. App made me wait in drive thru and by the time I got to the person taking the order, it was just passed 10:30. They cancelled my order and said too bad. And the $ has not been refunded. I wven said I was at the location long before 10:30. Then I was stuck in the drive thru line till the end because there is no exit. Terrible. Just another reason to never eat at chick fil an again...... read more

The food was fresh and hot. Team members were very pleasant and the order was correct

Had a mobile order that was for drive thru pickup. When we arrived, we were made aware that the ice cream machine wasn't working so they couldn't give us our milkshake and frosted cofffee - understandable. We pulled up to the drive thru window and a polite young man handed us 2 bags of food. I didn't know what my husband ordered so I was like wow that's a lot, and we started to drive off. The same young man ran after our car and said that he made a mistake and it's the wrong order-no big deal, we were like yeah we thought that was a lot. He took the bags from us and asked us to pull back around to the VIP spot and brought out our order. I believe he apologized, however, we noticed after driving off (the second time now) that they did not give us utensils or any of our sauces.. extremely disappointed that after we already took the time to wait for the wrong order, our order was then not even correct. Probably won't be going back to this location again. Also a little grossed out if he ended up giving the food he took away back to the correct people who ordered as we did already open the bag... 10/17/25 read more

I love Chick-fil-A! You can never go wrong with choosing Chick-fil-A! Like ever! I love the location has a dual drive through and everyone is nice, courteous and professional! I also love that this location is very close to the park and gym I frequently visit which makes it even better to grab a bite and head to the park and walk it off afterwards. My top favorite things to order here is the chicken strips combo, the phenomenal chicken sandwich & the strawberry milkshake. Omg they are so good! I also love the salads but I definitely prefer the strips or sandwiches over the salad. The breakfast is good too! Dipping the Polynesian & Chick-fil-A sauce together makes me fall in love every single time lol! I even dip my fries, if you never tried it you should! Lol I definitely recommend this location if you want to get in and out in no time! read more

Chick-fil-A - Fast Food Near Me - Virginia Beach, Virginia

12-17-24 kimberly was overly rude by getting snappy with me and has broken my expectations of the chick-fil-a customer service

My Lemon Frosty Drink was delicious and refreshing and earned through my App - double yum! Lol Service was friendly and fast as always :0)

This is my third, or fourth time visiting the General Booth location in the past few months. Each time food, service and cleanliness have been consistently above even Chick-Fil-A high standards. The location off General Booth and Dam Neck is a busy one. If traveling from the East to West a U-Turn will be necessary on Dam Neck. If traveling from South to North their is a back way in that meanders around the back of IHOP and its a time saver. I have found the lot to be in superb condition with regards to cleanliness. The store offers a double drive thru. I know it's fast food...well kinda. I always put Chick-Fil-A on a pedestal expecting a higher standard. This store has not disappointed me. Nice gray colors, beautiful lighting and large booths in the dining room. They have a corner table beside the counter that is a cozy score if you can get it. I love the large wood table in the front that seats eight which is perfect for keeping a group together. The store offers the traditional kids play area in front. It was a must when my kids were younger. Today it's hard to stomach the rubber odor when opening the door. Don't get me wrong it's clean! They all have that stinky smell, no judgement. Today's morning vanilla ice coffee stop has become a favorite drink. Karen offered an immediate smile on approach to the counter and efficiently handled my order. At the end a thank you and reply...their signature "my pleasure". Before heading out a quick trip to the men's room found them in perfect condition with all necessary supplies around 7 AM. Since I now have a child that attends school in the area I will be a regular. Thank you to the staff at this store for exceeding my expectations. read more

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They didn't give us any sauce because we asked for three different sauce and they didn't give us any

Yes, drive thru at lunch is quick. I would rather wait a few minutes longer and have cooked fries. PROBLEM 80 % of the time over half of the waffle fries are undercooked to RAW. Today as an added bonus there was a hair on one of the chicken nuggets. This is a cheap lunch place, so it is OUTRAGEOUS when you cant eat 2 out of the 3 waffle fry orders. read more

Chick-fil-A - Fast Food Near Me - Virginia Beach, Virginia

They always forget my sauces . I was so excited to eat my meal with my ranch and I looked in my bag and no sauces. I had to eat plain chicken. Every disappointed. read more

For good reason. Always good and great smiles. Great service. Clean what more can I say.

Food took about 10 minutes to be brought out. Fortunately the food tasted good as always. Then I went up to the counter to get a cup of water and about three or four employees looked at me and didn't ask how they can help or what I needed. I've worked at ChickFilA for two years in high school so i'm familiar with the standard of service and todays service unfortunately fell incredibly short. read more

I really love there COB salad and milk shake! The staff are very nice and friendly One time in the drive thru paying for my order and accidentally drop my card I know it was my fault but the staff say sorry anyways and give me cookies for free. Lol But for real this our favorite place read more

Always a great experience at this particular Chick-fil-A. (Dining in and drive-thru.) Located on General Booth Blvd near Dam Neck, in between Hardee's & IHOP. Two lanes for drive-thru, best invention, ever. Not much else to say except: GREAT SERVICE, GREAT SAUCES, GREAT CHICKEN, and the BEST SWEET TEA IN ALL THE LAND. You haven't lived if you haven't enjoyed a #1 combo with waffle fries and sweet tea! read more

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Prompt service, even though it was very busy at lunch time. My chicken sandwich (hold the pickle) was prepared to order and my waffle fries were perfect. It only took a few minutes and my order was brought to my table. Drive through line wrapped around the building, but it was raining and right at the rush of lunch hour. No demerit there. Tasty fast food, great service. A+ read more

Chick-fil-A - Chick-fil-A on General Booth - Fast Food Near Me - Virginia Beach, Virginia

I'm so happy I waited 20 minutes for a chicken strip kids meal. ‍‍ I gave my kid some of my waffle fries... there was half that amount before I gave my kid any. Might be a while before I head back there. read more

Chick-fil-A - A chicken strip from the kids menu... - Fast Food Near Me - Virginia Beach, Virginia

I've ordered multiple meals on several different occasions and every single time my chicken nuggets are never in the bag and I have to come back and get my nuggets. This location is starting to lose my trust and faith in chick-fil-a. Very disappointed. read more

Ridiculously long all the time... love the service all the time.. food always hot off the grill.. just hate the wait.. I will keep coming back, they need to do something about the long drive thru lines.. read more

Very slow drive through every time. The orders have been fulfilled accurately, but food is not hot or even warm by the time I get up there. Go inside and you'll probably shave off a half hour to 45 minutes. read more

The number of days that I wake up past my alarm are increasing in number. No time to make breakfast at home. Good thing CFA is close to work! I've stopped in once or twice a week for the past few weeks and usually get the same thing: oatmeal and yogurt. It's always good (they offer steel cut oats - far surpassing the instant stuff at Starbucks), I know the staff will be welcoming and friendly and it's quick! On only 1 occasion did I need to skip the drive thru. The guest in front of me had a list a mile long hanging out the window and there was no one inside so I got in and out much quicker. Love it! read more

Standard Chick-Fil-A - food and service was good and the store was clean with plenty of parking and a large drive-through. read more

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Literally one of the best chick-fil-as I've been to in the 757. Ive never had a problem here (unless it's because it's so busy- but people can't stay away from this place!) the service is great, the staff is always pleasant and welcoming, and the employees tending outside in the to go lanes are always smiling and efficient. I've ordered in the app as well and as soon as I tap "I'm here" my food comes out a minute after! It's so quick and friendly to those who are on the go and need to stop and get a quick bite to eat. The accuracy of my order never fails, which speaks volumes compared to other fast food chains in the area. Thank you General Booth Chick-fil-A for always being so kind- keep up all the good work! read more

Terrible!!!! Ordered breakfast through my app and they made it wrong TWICE! After third time telling them that Is not what I ordered they said breakfast is ended and they offered me a salad instead of breakfast bisque!!!!! Are you kidding me? Fucking salad? So we left with no food and wasted 30 min in drive through. Like you are fast food place it's not that hard to put a sandwich right together read more

Love this location. Always busy because they have superior customer service and food. Always great!! Keep up the awesome work.