Me and my boyfriend came here when we arrived Good Friday evening for dinner. We drove all the way from central Virginia, and were very hungry. The Chicken Spot was one of two restaurants available that wasnt egregiously expensive, had seafood, and were still open late. Our experience was terrible.
I am a young disabled woman. I have a few condition including some hearing issues and some mobility impairments (I use a cane). We walked in and it didn't look too busy. There were 3 people sitting at tables and the bar was a little crowded.
When we walked in we immediately noticed the tables were all hightops, except for one 2 seater by the door that looked more like a servers stand than a table. Wheelchair users or other people eith PoTs beware. There was no signage and no one around so we got some menus and sat at the short table. We waited around 20 minutes then set a timer for 5 minutes to see if anyone would Show. We ended up going around the block to another restaurant that was also extremely busy aersalcoholfed.
After waiting around 25 minutes at the other restaurant we went back to chicken spot. The bar cleared up slightly, but the 3 tables were still there. This time the bartender was there. We asked her if we could sit at the short table and she said we could sit anywhere, just come to the bar to order. So again, wheelchair users be warned.
The menu was very unclear. Apparently there was a build your own seafood boil that started at $8 for a half pound of crawfish. There were your pickings of corn, potatoes, or boiled eggs for $1.75 underneath which I thought were extras.
When I placed my order she asked how many potatoes and corn I wanted, this confused me since 1. She was speaking very fast and kept saying different things 2. There was music blasting and people talking all around 3. I have never heard of a seafood boil were you get to choose the amount. After I paused for a couple of seconds confused trying to collect my thoughts to ask her to clarify she finally snapped at me and said "Its per individual piece thats build your own."
I absolutely wasn't about to pay $2 per vegetable so I changed my order to a shrimp basket and she got very fed up and rude. I understand it was busy and she was probably stressed, but the way she treated me was very unnecessary. I wasn't rude to her in the slightest, just confused and trying to ask questions, yet she treated me like I was the biggest inconvenience in her life and a waste of her time.
We ended up ordering two baskets which came out to $35. We got our ticket but didn't pay yet. She did offer us drinks or water, which we accepted the water. (I can't drink because I'm disabled and my boyfriend had to drive). I feel like the waters just sealed the deal that we "weren't worth her time".
We probably waited close to half an hour, and about 10 minutes into that, one of the tables that was there before we left the first time had JUST gotten their 6 drinks and food. There was a couple who was also waiting beforehand and they went to the bar to ask, and I guess they didnt get a good answer because they also looked unhappy.
There was another person who left without his food, and the waitress ran out to chase him down, and multiple food delivery people came in to pick up orders. At one point the line cook walked out the front door, and came back in 10 minutes later reeking of marijuana. The waitress was also constantly running back into the kitchen. We ended up leaving without recieving our food and got dinner at 7/11.
For atmosphere there are playstations at the bar, loud music, and an instagrammable sunflower wall if you're into that. They do also have games like giant jenga and checkers (thats missing pieces) at some of the tables too.
For service is you're not a doordasher or single man, and if you're not ordering alcohol don't bother.
For food, we unfortunately didn't even get to try it. But for the menu, pricing, and wait, it doesn't seem worth it at all.
The waitress's attitude and treatment were awful, but the problems here definitely seem like they are mostly on management. The poor setup, the understaffing, the unclear menu, etc. My take is if food delivery is interfering with the quality of your in-house customers' experience you need to hire more staff or cut down on the delivery. They really need another line cook or two, and a food/drink runner at minimum. That bartender better be making more than minimum wage because she was doing the jobs of at least 2 different people.
Overall, not disabled friendly, and poorly run. Maybe its better in the day, avoid at night unless you like drinking. read more